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TROUBLESHOOTING
Error Code
Problems
Possible Causes
Poor connec-tion
Communication
Charging pile
of charging
cable connection
No. 1 lose
abnormal
EV/Charger
NOTE:
If the above problems cannot be solved, please contact the seller.
Solutions
1. Check if Communication cable connection is
correct and firm.
2. Check whether the communication cable
sequence is correct.
cable with
3. Check whether the charging pile address is
set correctly.
4. Check whether the installation number of
charging piles is set correctly.
21
22
06
Specification Parameter
Model
Dimension (H x W x D)
Weight
Operating Temperature
Related Humility
Operating Altitude
Warranty
Input
AC Rated Voltage
Rated Current
Frequency
Output
AC Output Voltage
Max. Current
Rated Power
Interface
Charger Connector
Cable Length
Communication
EMS
Protection
RCD
IP Degree
SPECIFICATION PARAMETER
SMILE-EVCT11
325 x 181 x 87 mm
3.2 kg
-30 ~ 50 °C
15 ~ 90%
< 2000 m
3 Year Product Warranty
400 V, 3P+N+PE
16 A
50/60 Hz
400 V
16 A
11000 W
Type 2 cable
7 m
RS485
6 mA DC
IP65
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