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Related Manuals for Consumer Cellular ZMAX 5G
Summary of Contents for Consumer Cellular ZMAX 5G
- Page 1 CONSUMER CELLULAR ZMAX 5G USER GUIDE...
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Page 2: Table Of Contents
Thank you for choosing Consumer Cellular! Extending the Battery Life ................10 We know you’re excited to use your new Consumer Cellular ZMAX 5G. This user guide will help you get familiar with it, so you can start using it as soon Powering Your Phone On/Off ..............11... - Page 3 TABLE OF CONTENTS TABLE OF CONTENTS Setting the Home Screen Options ............23 Uninstalling an App ..................39 Using Night Light ...................24 Organizing Home Screen Icons ..............40 Protecting Your Phone With a Screen Lock ..........24 Connecting to Networks and Devices ..........41 Protecting Your Phone With App Pinning ..........
- Page 4 TABLE OF CONTENTS TABLE OF CONTENTS Managing Multi-party Calls ................ 62 Editing or Removing an Email Account..........80 Adjusting Your Call Settings ...............64 Changing General Email Settings .............81 Contacts ................... 70 Messages ..................82 Adding a New Contact .................70 Opening the Messages Screen ..............82 Setting Up Your Own Profile...............70 Sending a Message ..................82 Importing, Exporting, and Sharing Contacts ..........
- Page 5 TABLE OF CONTENTS TABLE OF CONTENTS YT Music ...................92 Downloading and Installing Apps ............103 Viewing Your Music Library ............... 92 Creating a Payment Method ..............104 Playing Music ....................92 Managing Your Downloaded Apps ............104 Managing Playlists ..................94 Settings ...................
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Page 6: Getting Started
GETTING STARTED TABLE OF CONTENTS INSTALLING A microSDXC™ CARD System ......................118 About Phone ....................120 The microSDXC card can be installed and removed while the phone is turned on. Unmount the microSDXC card Upgrading the Phone Software .............121 before removing it. Troubleshooting ................ -
Page 7: Charging The Battery
POWERING YOUR PHONE ON/OFF WARNING! Use only Consumer Cellular-approved chargers and USB Type-C • Press and hold the Power/Lock Key to turn on your phone. cables. The use of unapproved accessories could damage your device or cause the battery to explode. -
Page 8: Locking/Unlocking The Phone
GETTING STARTED GETTING STARTED LOCKING/UNLOCKING THE PHONE buttons, simply tap them with your finger. • Press and Hold – To open the available options for an item (for example, a Your phone allows you to quickly lock it (put the phone into sleep mode) when link in a web page), press and hold the item. -
Page 9: Getting To Know Your Phone
GETTING STARTED GETTING STARTED GETTING TO KNOW YOUR PHONE 3.5 mm Proximity & Light Microphone Earpiece Headset Jack Sensor Flash Front Camera Indicator Light Back Cameras Volume Key Power/Lock Key /Fingerprint Sensor Touch Screen Charging/ nano-SIM/microSDXC Microphone Speaker USB Type-C Jack Card Tray... -
Page 10: Key Functions
GETTING STARTED GETTING STARTED KEY FUNCTIONS GETTING TO KNOW THE HOME SCREEN The home screen is the starting point for your phone's applications, functions, Function and menus. You can customize your home screen by adding shortcuts, Press and hold to power on, restart the phone, or folders, widgets, and more. -
Page 11: Personalizing
GETTING STARTED PERSONALIZING Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Add a few extended home screen panels and you can swipe left or CHANGING THE SYSTEM LANGUAGE right on the home screen to switch between them. You can also remove some 1. -
Page 12: Changing The Ringtone Or Notification Sound
PERSONALIZING PERSONALIZING • To adjust the time format, tap to turn on Use locale default or turn off ADJUSTING VOLUMES this option and switch on/off Use 24-hour format. 1. Swipe up on the home screen and tap Settings > Sound. CHANGING THE RINGTONE OR NOTIFICATION SOUND 2. -
Page 13: Using Do Not Disturb Mode
PERSONALIZING PERSONALIZING • Schedules: Use schedules to turn on/off Do Not Disturb mode NOTE: To restore normal sound settings, press the Volume Key and tap automatically. Tap an existing schedule to use it, or next to it to edit tap Silent on the Quick Settings panel, or open the Settings app and tap Sound >... -
Page 14: Using Night Light
PERSONALIZING PERSONALIZING To set other options, tap Settings to customize options including adding 3. For Pattern, PIN, or Password lock, select how you would like notifications new app icon after installation, app badges, icon layout, layout lock, home and their contents to show when the phone is locked, and then tap Done. screen mode, screen looping, app auto-fill, and Google app display. -
Page 15: Using Your Fingerprint
PERSONALIZING PERSONALIZING switch on Ask for unlock pattern before unpinning, Ask for PIN before 5. Tap OK when your fingerprint has been registered. unpinning, or Ask for password before unpinning. NOTE: Registered fingerprints are listed in the Fingerprint management menu. You can register up to 5 fingerprints. -
Page 16: Knowing The Basics
KNOWING THE BASICS KNOWING THE BASICS NOTIFICATION ICONS The status bar at the top of the home screen provides notification icons on PHONE STATUS ICONS the left side. Below are some of the icons you may see. The status bar at the top of the home screen provides phone and service Indicator What it means Indicator... -
Page 17: Responding To Or Removing A Notification
KNOWING THE BASICS KNOWING THE BASICS RESPONDING TO OR REMOVING A NOTIFICATION To turn settings on or off quickly: 1. Swipe down from the top of the screen with two fingers to open the Quick In the notification panel, you can respond to a notification or remove the Settings panel. -
Page 18: Organizing With Folders
KNOWING THE BASICS KNOWING THE BASICS 2. Slide to browse the available applications or widgets. REARRANGING THE PRIMARY SHORTCUTS 3. Press and hold a widget or an application icon and drag it to a home The home screen includes a customizable primary shortcuts area at the bottom screen panel. -
Page 19: Notification Dots (App Badges)
KNOWING THE BASICS KNOWING THE BASICS NOTIFICATION DOTS (APP BADGES) Enabling or Disabling Input Methods 1. Swipe up on the home screen and tap Settings > System > Languages & Some apps can display a dot or a number to indicate that they have new or input >... - Page 20 KNOWING THE BASICS KNOWING THE BASICS • Tap to switch between uppercase and lowercase. Double-tap to lock uppercase. This key also changes to indicate the current case End of the word you are using. Start of the word • Tap to delete the text before the cursor.
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Page 21: Editing Text
KNOWING THE BASICS KNOWING THE BASICS NOTE: Say "comma," "period," "question mark," "exclamation mark," or OPENING AND SWITCHING APPS "exclamation point" to enter punctuation. Opening an App Input Method Settings 1. Swipe up on the home screen. Choose the input method settings by swiping up on the home screen and 2. -
Page 22: Organizing Home Screen Icons
KNOWING THE BASICS CONNECTING TO NETWORKS AND DEVICES ORGANIZING HOME SCREEN ICONS You can move or align several apps quickly on the home screen. CONNECTING TO MOBILE NETWORKS To move several apps to another home screen panel together: Managing Mobile Data Use 1. -
Page 23: Connecting To Wi-Fi
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES CONNECTING TO WI-FI® Adding a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) Wi-Fi is a wireless networking technology that can provide Internet access at or when you are out of range. -
Page 24: Connecting To Bluetooth® Devices
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES Adjusting Advanced Wi-Fi Settings 2. Slide the switch to the On or Off position. 1. Swipe up on the home screen and tap Settings > Network & internet > NOTE: You can also open the Quick Settings panel and tap the Bluetooth tile Wi-Fi. -
Page 25: Connecting To Your Computer Via Usb
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES Forgetting a Bluetooth Device • Install driver: Install the driver needed for some USB connection modes (such as File Transfer). You only need to install the driver on the same You can make your phone forget its pairing connection with another Bluetooth PC once. - Page 26 CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES 2. Tap next to the card name in the PORTABLE STORAGE section. 5. Tap Done. 3. When the screen shows that the card is safely ejected, you can remove it To move data between the phone and the microSDXC card: from the phone.
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Page 27: Sharing Your Mobile Data Connection
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES To reformat the microSDXC card as portable storage: 2. Switch on USB tethering or Bluetooth tethering. If you no longer want to use your microSDXC card as extra device storage, •... -
Page 28: Sharing Files With Nearby Devices
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES Connecting to a VPN Sharing Content With Someone 1. Swipe up on the home screen and tap Settings > Network & internet > 1. Open the content, like a photo or contact on your phone. Advanced >... -
Page 29: Phone Calls
CONNECTING TO NETWORKS AND DEVICES PHONE CALLS Managing Nearby Share Settings 1. Swipe up on the home screen and tap Settings > Connected devices > You can place calls from the Phone app, the Contacts app, or other apps or Connection preferences >... -
Page 30: Answering Or Rejecting Voice Calls
PHONE CALLS PHONE CALLS Ending a Call If the screen is unlocked, tap DECLINE to reject the call. You can also tap the caller number or name, and then tap Reply to reject the call and select a preset During a call, tap on the screen. -
Page 31: Working With The Call History
PHONE CALLS PHONE CALLS Placing an RTT Call WORKING WITH THE CALL HISTORY When the RTT work mode is set as Always visible, you can place an RTT call The call history is a list of all the calls you've placed, received, or missed. It directly. -
Page 32: Calling Your Contacts
PHONE CALLS PHONE CALLS 4. In the list of call history with this number, tap See transcript to check the CALLING YOUR CONTACTS transcript during that RTT call. 1. Tap the Home Key > Taking Other Actions on a Call History Entry 2. -
Page 33: Managing Multi-Party Calls
PHONE CALLS PHONE CALLS • Tap Keypad to switch to the keypad when you need to enter a code (for To respond to an incoming call while you’re on a call: example, the PIN for your voicemail) during the call. •... -
Page 34: Adjusting Your Call Settings
PHONE CALLS PHONE CALLS ADJUSTING YOUR CALL SETTINGS 1. Tap the Home Key > > > Settings > Accessibility. 2. Switch on Hearing aids to turn on hearing aid compatibility. You can configure a number of settings for the Phone app. CAUTION: Do not turn on the Hearing aids option unless you use a hearing NOTE: Available options depend on the network. - Page 35 1. Tap the Home Key > > > Settings > Calls > Call barring. NOTE: The PIN2 code is provided by Consumer Cellular. Entering an incorrect 2. Tap an available option to enable or disable it. PIN2 code more times than allowed can get your nano-SIM card locked.
- Page 36 PHONE CALLS PHONE CALLS • Tap Vibrate for calls > Always vibrate to enable vibration for incoming 1. Tap the Home Key > > > Settings > Display options. call notification. 2. Tap Sort by or Name format to set the order of the contacts and the format •...
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Page 37: Contacts
CONTACTS CONTACTS IMPORTING, EXPORTING, AND SHARING CONTACTS You can import contacts from your nano-SIM card, the phone storage or You can add contacts on your phone and synchronize them with the contacts an installed microSDXC card, or export contacts to the phone storage or in your Google account or other accounts that support contact syncing. -
Page 38: Working With Favorite Contacts
CONTACTS CONTACTS Exporting Contacts to the Phone Storage or microSDXC Card LABELING YOUR CONTACTS 1. Swipe up on the home screen and tap Contacts > > Settings > Export. Viewing Your Contact Labels 2. Tap and select directory in which the vCard file will be saved. 1. -
Page 39: Searching For A Contact
CONTACTS CONTACTS SEARCHING FOR A CONTACT 3. Edit the contact. If necessary, tap More fields to see all available fields. 4. Tap Save. 1. Swipe up on the home screen and tap Contacts. Setting a Ringtone for a Contact 2. Tap the search box at the top of the screen. Assign a special ringtone to a contact, so you know who is calling when you 3. -
Page 40: Web Accounts
WEB ACCOUNTS WEB ACCOUNTS CONFIGURING ACCOUNT SYNC Configuring Auto Sync Setting ADDING OR REMOVING ACCOUNTS 1. Swipe up on the home screen and tap Settings > Accounts. You can add multiple Google accounts and Microsoft Exchange ActiveSync® 2. Switch Automatically sync app data on or off. accounts. -
Page 41: Gmail
GMAIL GMAIL WRITING AND SENDING AN EMAIL 1. Open your email Inbox and tap Compose at the lower right. Swipe up on the home screen and tap Gmail. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Hotmail, Yahoo!®, and more. NOTE: If you have more than one email account added on the phone, tap the "From"... -
Page 42: Editing Or Removing An Email Account
GMAIL GMAIL 3. Make the changes you want, and tap or the Back Key when you’re • To forward the email, tap > Forward. finished. 3. Edit your message and tap Removing an Email Account Marking an Email as Unread Email accounts you have added are displayed in the Accounts menu in the You can return a read email to the unread state—for example, to remind Settings app. -
Page 43: Messages
MESSAGES MESSAGES 3. Tap the Text message field and enter the message text. 4. If you want to send a multimedia message, press and hold to record a You can use Messages to exchange text messages (SMS), multimedia voice message, or tap to share your location (tap ) or a file (tap ). -
Page 44: Replying To A Message
MESSAGES MESSAGES REPLYING TO A MESSAGE • Tap to pin important conversations (up to 3) to the top of the list. • Tap to hide the thread to your archives. You can tap > Archived from Messages you receive are appended to existing threads of the same number. the Messages screen to find all archived messages. -
Page 45: Web Browser
WEB BROWSER WEB BROWSER 2. Swipe vertically to scroll through the list of opened web pages. 3. Tap the tab you want to open. Use Chrome to view web pages and search for information. NOTE: Swipe a tab horizontally or tap to close the browser tab. -
Page 46: Camera
CAMERA CAMERA Turn HDR on/off Change airbrush settings Select a filter Change the camera settings You can take photos and record videos with the Camera app. Photos and Change the flash setting videos are stored to the phone’s microSDXC card or to the phone’s internal storage. -
Page 47: Using Panorama Mode
CAMERA CAMERA camera to meter exposure to adjust the photo brightness. Press and out before and during recording. hold the circle to lock exposure. 3. Tap to start recording. You can tap to pause or resume • Drag the blue focus box to any area on the screen that you want to recording. -
Page 48: Yt Music
YT MUSIC YT MUSIC Swipe up on the home screen and tap YT Music to play audio files stored on your phone. You can tap SIGN IN to log in to your YouTube Music account Return to the music library Access additional options and stream music from the account. -
Page 49: Managing Playlists
YT MUSIC FM RADIO MANAGING PLAYLISTS Create playlists to organize your music files into sets of songs, so that you can With the FM radio, you can search for radio channels, listen to them, and save play the songs you like in the order you prefer. them on your phone. -
Page 50: Other Options And Settings
FM RADIO VOICE RECORDER NOTES: • Tap to add the channel to Favorites, which are displayed at the bottom Voice Recorder enables you to record and listen to voice memos. of the FM Radio screen. RECORDING A VOICE MEMO • Tap to listen to the radio through the phone speaker. -
Page 51: Trimming A Voice Memo
VOICE RECORDER MORE APPS TRIMMING A VOICE MEMO 1. While playing a voice memo, tap to open the editing screen. CALCULATOR 2. Drag the arrows on the progress bar to select the portion you want to Swipe up on the home screen and tap Calculator to use the phone’s built- keep. -
Page 52: File Manager
MORE APPS MORE APPS Checking World Time • To copy or move an item, navigate to a new location within File Manager and tap PASTE. 1. Open the Clock app and tap • Tap to search for a file or folder by name. 2. -
Page 53: Google Play™ Store
MORE APPS GOOGLE PLAY™ STORE • Google: Use Google search or get information when you need it with the Google Assistant. From the home screen, tap Play Store. You can buy or rent music, books, • Google Play Movies & TV: Stream and download movies and TV shows. movies, apps, and download them to your phone. -
Page 54: Creating A Payment Method
GOOGLE PLAY STORE GOOGLE PLAY STORE CAUTION: After installation, some apps may access many functions of the Viewing Your Downloaded Apps device, and/or a significant amount of your personal data. Scroll down the app 1. In the Play Store screen, tap the account icon on the right side of the details and tap About this app >... -
Page 55: Settings
SETTINGS SETTINGS Hotspot & Tethering Open Settings and tap Network & internet > Hotspot & tethering to share Swipe up on the home screen and tap Settings. The Settings menu contains your phone's mobile data with other devices via a USB cable or wirelessly most of the tools for customizing and configuring your phone. -
Page 56: Apps & Notifications
SETTINGS SETTINGS nearby devices, and Android Auto on your car display. You can tap Pair new Notifications device to pair new Bluetooth devices or tap Connection preferences to Open Settings and tap Apps & notifications > Notifications to manage app configure Bluetooth settings (see Connecting to Networks and Devices –... -
Page 57: Battery
SETTINGS SETTINGS BATTERY • Add app icons to Home screen: Automatically add new app icon after installation. Open Settings and tap Battery to view the battery level, check what has been • Home screen badge app icon: Manage notification dots options. See using the battery, or enable Battery Saver or Battery Manager. -
Page 58: Sound
SETTINGS SETTINGS • Dark theme: Switch the display to a dark background (supported by most the Power/Lock Key to turn off smart lock, fingerprint unlocking, and apps) to protect your eyes in dark environments. notifications until the phone is unlocked. •... -
Page 59: Privacy
SETTINGS SETTINGS PRIVACY • Find My Device: Locate, lock, or wipe your lost device remotely. The lost device must be signed in to a Google account. Open Settings and tap Privacy to manage app permissions (see Settings – • Screen lock: Secure your phone and personal information with a screen Apps &... -
Page 60: Accounts
Contact DIGITAL WELLBEING & PARENTAL CONTROLS Consumer Cellular for a PIN Unlock Key (PUK) to restore the nano-SIM card. • Encryption & credentials: Open Settings and tap Digital Wellbeing & parental controls to improve your - Encrypt phone: Your phone is already encrypted. -
Page 61: Google
SETTINGS SETTINGS GOOGLE • Pointer speed: Select how fast the pointer/mouse should scroll when you connect the phone to a trackpad or mouse accessory. Open Settings and tap Google to manage settings for your Google account • Text-to-speech output: Select the speech synthesis engine or change its and Google services. -
Page 62: About Phone
• Use the online upgrade tool. medical information and emergency contacts for first responders to read from • Use the one-press upgrade package offered by Consumer Cellular. your lock screen (see Contacts – Managing Emergency Contacts ). • Use your PC to download an upgrade package to your microSDXC card and install it to your phone from the card. -
Page 63: Troubleshooting
(for example, in Move to a location where or phone line. a basement or near a tall the network signal can be Consumer Cellular does building) because wireless properly received. not support these features, transmissions cannot Unable to select... - Page 64 Problem Possible causes Possible solution The standby time is related The nano-SIM card has Call customer support at to Consumer Cellular malfunctioned or is (888) 835-6047. system configuration. The If you are located in an area damaged. same phone used with...
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Page 65: For Your Safety
Check the service area with Don’t make or receive Power off when near connect to the network’s service area. Consumer Cellular. handheld calls while driving. explosive materials or liquids. network Never text while driving. Move to an open space, or Don’t use at gas stations. -
Page 66: Fcc Rf Exposure Information (Sar)
FOR YOUR SAFETY FOR YOUR SAFETY FCC RF EXPOSURE INFORMATION (SAR) For this device, the highest reported SAR value for usage against the head is 0.97 W/kg, and for usage near the body is 0.99 W/kg. This phone is designed and manufactured not to exceed the emission While there may be differences between the SAR levels of various phones limits for exposure to radio frequency (RF) energy set by the Federal and at various positions, they all meet the government requirements. -
Page 67: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones
• Contact Consumer Cellular at (888) 835-6047. successfully. Trying out the phone with your hearing device is the best way to CAUTION: Changes or modifications not expressly approved by the evaluate it for your personal needs. -
Page 68: Distractions
FOR YOUR SAFETY FOR YOUR SAFETY T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to PRODUCT HANDLING be more usable with a hearing device’s telecoil (“T Switch” or “Telephone General Statement on Handling and Use Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note You alone are responsible for how you use your phone and any that not all hearing devices contain telecoils.) consequences of the use. - Page 69 FOR YOUR SAFETY FOR YOUR SAFETY • Do not attempt to disassemble your phone or its accessories. Only overheat and cause explosion or fire. authorized personnel can do so. • Do not disassemble, squeeze or puncture the device, as this can cause •...
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Page 70: Electrical Safety
FOR YOUR SAFETY FOR YOUR SAFETY Antenna • Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text. Do not touch the antenna unnecessarily. • Take frequent breaks to stretch and relax. Normal Use Position Emergency Calls When placing or receiving a phone call, hold your phone to your ear, with the... -
Page 71: Ctia Requirements
FOR YOUR SAFETY FOR YOUR SAFETY Faulty and Damaged Products • Promptly dispose of used batteries in accordance with local regulations. Do not attempt to disassemble the phone or its accessories. Only qualified • Battery usage by children should be supervised. personnel can service or repair the phone or its accessories. -
Page 72: Explosive Environments
FOR YOUR SAFETY FOR YOUR SAFETY level of interference depends on the type of the hearing device and the Areas with potentially explosive atmospheres include fueling areas, below distance from the interference source. Increasing the separation between decks on boats, fuel or chemical transfer or storage facilities, and areas where them may reduce the interference. -
Page 73: Specifications
Track Your Usage/Change Your Plan. Removable memory card Supports microSDXC card up to 512 GB With Consumer Cellular you are in control and can change your plan at any Battery 5,000 mAh (non-removable) time. To check your usage and change your plan just go to My Account at... -
Page 74: Warranty
WARRANTY This product is guaranteed for a period of 12 months from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period. - Page 75 Website: ConsumerCellular.com/Help Telephone: (888) 835-6047 © 2022 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are trademarks of Consumer ® Cellular, Inc. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. Android is a trademark of Google LLC. Wi-Fi is a registered trademark of Wi-Fi Alliance.
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