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Welcome! This guide will help you get the most out of your new Consumer Cellular ZMax 11. You’ll find instructions to help you begin using your device. If you need more assistance, feel free to contact us by using the contact information listed below.
Otherwise the phone may be damaged. CHARGING THE BATTERY You should fully charge the battery as soon as possible. WARNING! Use only Consumer Cellular-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
NOTIFICATIONS The status bar at the top of the home screen provides phone and service status icons, and notification icons. PHONE AND SERVICE STATUS ICONS No signal 4G LTE connected Signal strength Do not disturb mode on Vibration mode Airplane mode Connected to a Wi-Fi Ringer off network...
NOTIFICATIONS NOTIFICATION ICONS New SMS/MMS Call on hold New Gmail™ message(s) New Wi-Fi network detected Missed call microSDXC card Call in progress mounted Upcoming event...
TOUCH SCREEN AND NAVIGATION KEYS • Power/Lock Key: Press and hold to power on, restart the phone, or power off. Press to turn on/off the screen display. • Home Key: Tap to return to the home screen from any application or screen. Press and hold to use the Google Assistant.
INTERNET CONNECTING VIA WI-FI 1. Swipe up on the home screen and tap > Network & internet > Wi-Fi. 2. Slide the on/off switch if Wi-Fi is off. Your phone automatically searches for Wi-Fi networks in range and displays their names and security settings. Your phone also connects to previously linked networks when they are in range.
CALLING AND VOICEMAIL MAKING A CALL 1. From the home screen, tap > 2. Enter the phone number with the on-screen keypad. to delete incorrect digits. 3. Tap to place the call. NOTE: To call a contact, swipe up on the home screen and tap , tap a contact, and then tap the number.
ADDRESS BOOK CREATING A NEW CONTACT 1. Swipe up on the home screen and tap 2. Tap 3. Enter the contact name, phone number, email addresses, and other information, as shown. 4. Tap Save to save the contact. IMPORTING CONTACTS IN BATCHES 1.
TEXT MESSAGING 1. From the home screen, tap > Start chat . 2. Enter the recipient number and tap Send to or directly tap a contact in the list. 3. Enter the message text. If you want to send an MMS, press and hold to record a voice message, or tap to share your location (tap...
EMAIL SETTING UP GMAIL™ 1. Swipe up on the home screen and tap > Add an email address > Google. NOTE: If another Gmail account is already set up, swipe up on the home screen and tap > Accounts > Add account > Google. 2.
CUSTOMIZING HOME SCREENS You can customize your home screen by adding shortcuts, folders, widgets, and more. ADDING WIDGETS 1. Press and hold an empty spot on a home screen. 2. Tap Add a widget. 3. Swipe along the bottom to browse available widgets and drag one to the desired home screen.
CUSTOMIZING HOME SCREENS APPLYING NEW WALLPAPERS 1. Press and hold an empty spot on a home screen. 2. Tap Wallpaper. 3. Tap a wallpaper thumbnail or tap GALLERY at the bottom. 4. Tap SET AS and follow the instructions on the screen.
CAMERA AND VIDEO TAKING A PHOTO 1. From the home screen, tap 2. Aim the camera at the subject and make any necessary adjustments. 3. Tap RECORDING A VIDEO 1. From the home screen, tap > VIDEO. 2. Aim the camera at the subject and make any necessary adjustments. 3.
PLAYING MUSIC 1. Swipe up on the home screen and tap 2. Sign in to your YouTube Music account or tap DEVICE FILES ONLY to play only the music on your phone. 3. Tap Songs. 4. Tap a song to play it. Return to the music library Access additional options Album artwork (if available)
CONNECTIVITY ® CONNECTING WITH A BLUETOOTH HEADSET Turn on the Bluetooth headset and switch it to pairing mode. Refer to the headset’s user guide for more information. 1. Swipe up on the home screen and tap > Connected devices > Pair new device. NOTE: Your phone automatically scans for and displays the IDs of all available Bluetooth devices in range.
GOOGLE PLAY™ Google Play has millions of apps, games, music, movies, TV, books, magazines & more for you to enjoy. Before you begin, make sure that you are signed in to your Google account. 1. From the home screen, tap 2.
FOR YOUR SAFETY FCC RF EXPOSURE INFORMATION (SAR) This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 0.6 inches (15 mm).
FOR YOUR SAFETY after searching on FCC ID: SRQ-Z6251. For this device, the highest reported SAR value for usage against the head is 1 .260 W/kg, and for usage near the body is 1 .324 W/kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirements.
FOR YOUR SAFETY radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...
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FOR YOUR SAFETY components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate.
Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices contain telecoils.) Your Consumer Cellular ZMax 11 meets the M4/T3 level rating. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating.
FOR YOUR SAFETY PRODUCT HANDLING General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of the use. You must always turn off your phone wherever the use of a phone is prohibited.
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FOR YOUR SAFETY • Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so. • Do not place your phone inside or near heating equipment or high- pressure containers, such as water heaters, microwave ovens, or hot cooking utensils.
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FOR YOUR SAFETY battery away from excessive heat and direct sunlight. If not, the device or the battery may overheat and cause explosion or fire. • Do not disassemble, squeeze or puncture the device, as this can cause explosion or fire. •...
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FOR YOUR SAFETY Electrostatic Discharge (ESD) Do not touch the metallic connectors of the nano-SIM card and the microSDXC card. Antenna Do not touch the antenna unnecessarily. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth.
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FOR YOUR SAFETY Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: • Do not grip the phone too tightly. • Press the buttons lightly. • Use the special features which are designed to minimize the times of pressing buttons, such as Message Templates and Predictive Text.
FOR YOUR SAFETY ELECTRICAL SAFETY Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to allow metal objects, such as coins or key rings, to contact or short-circuit the charging jack. Never puncture the surface of the phone with sharp objects.
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FOR YOUR SAFETY • Only use the battery for the device for which it is specified. • Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazards.
FOR YOUR SAFETY RADIO FREQUENCY INTERFERENCE General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.
FOR YOUR SAFETY Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff. Consult the airline staff about the use of wireless devices onboard the aircraft and enable airplane mode of your phone when boarding an aircraft. Interference in Vehicles Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in...
Check your minutes or change your plan. With Consumer Cellular you are in control and can change your plan at any time. To check your usage and change your plan just go to My Account at...
WARRANTY This product is guaranteed for a period of 12 months from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period.
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