Xiamen Hanin Electronic Technology HM-A400 User Manual
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Xiamen Hanin Electronic Technology HM-A400 User Manual

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Xiamen Hanin Electronic Technology Co.,Ltd.
ADD：
5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China
Tel：
400-806-9290
Web:
www.hprt.com
Mobile Printer
HM-A400
USER MANUAL
Rev.1.2

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  • Page 1 Mobile Printer HM-A400 USER MANUAL Rev.1.2 Xiamen Hanin Electronic Technology Co.,Ltd. ADD： 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China Tel： 400-806-9290 Web: www.hprt.com...
  • Page 2 REVISION RECORDS REV. DATE DESCRIPTION DRAWN CHECKED APPROVED 2019.12.05 First Version Jiang Liping Hong Rui Lin Yang A.Delete the descriptions of “Notes about battery pack” 2019.12.30 Chen Hua Hong Rui Lin Yang B.Modify “Density”(P8) C.Modify “Wi-Fi connection status”(P11) A. Modify “Menu Settings”(P8) 2020.04.07 Chen Hua Hong Rui...
  • Page 3 Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.
  • Page 4 Using the Printer  Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer.
  • Page 5 Operating Environment for the Printer  Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.

  • Page 6: Table Of Contents

    Contents 1. Product Overview ............................1 1.1 Printer & Accessories........................2 1.2 Appearance and Components......................3 2. Setup................................4 2.1 Battery Pack ............................4 2.1.1 Charging the Battery......................4 2.2 Bluetooth............................5 2.3 Loading Paper...........................6 2.4 Menu Settings ..........................8 2.5 Wi-Fi Settings............................9 3.
  • Page 7 8.3.1 Add Printer.......................... 39 8.3.2 Modify Printer........................41 8.3.3 Delete Printer........................43 8.3.4 Connection Test ........................44 8.4 Functions............................45 8.4.1 Print Self Information......................46 8.4.2 Download Fonts........................47 8.4.3 Parameter Configuration ..................... 48 8.4.4 Command Test........................49 8.4.5 WIFI Configuration......................50 8.4.6 Bluetooth Function Setting....................

  • Page 8: Product Overview

    HM-A400 User Manual 1. Product Overview HM-A400 printer is compatible with the APP and Wechat Applets of main express delivery companies, applying to waybill printing in packet collection. The features are as follows: 1.2-meter drop proof ● Compatible with main delivery company APP ●...

  • Page 9: Printer & Accessories

    HM-A400 User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: 1) The AC adapter varies by local or region.

  • Page 10: Appearance And Components

    HM-A400 User Manual 1.2 Appearance and Components...

  • Page 11: Setup

    HM-A400 User Manual 2. Setup 2.1 Battery Pack 2.1.1 Charging the Battery Plug in socket with USB charging. When the power of battery pack is 15%, there will be low power warning “ ” shown on the screen. It powers off automatically when continues printing. If you want...

  • Page 12: Bluetooth

    Star Utility. To obtain this utility, please contact with your dealer. b) Another is Bluetooth 4.0(BLE) without PIN for iOS system. 2. HM-A400 changes the Bluetooth mode automatically by host system. 3. Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing.

  • Page 13: Loading Paper

    HM-A400 User Manual 2.3 Loading Paper 1. Press down the cover open button to open the paper cover. 2. Load the paper roll as the orientation shown below. Note: 1) The paper guide is adjustable, which can hold the paper roll of different specifications.
  • Page 14 HM-A400 User Manual 4. Tear up the extra paper. WARNING 1) Do not touch the tear bar. • There is a tear bar inside the paper outlet slot. You could neither put your hand in the paper outlet slot while printing is in progress nor put your hand into the outlet even when printing is not in progress.

  • Page 15: Menu Settings

    HM-A400 User Manual 2.4 Menu Settings Change the Menu settings by following operations. 1. Press and hold the [POWER] button for approx. 2 seconds, and printer is turned on. Label 2. Press and hold both [POWER button and [FEED] button, the main menu is displayed on the screen,...

  • Page 16: Wi-Fi Settings

    HM-A400 User Manual 2.5 Wi-Fi Settings Printer Wi-Fi factory default is Off, and it needs to be turned on through menu before use. In AP mode, the IP address is 192.168.1.1, SSID is HM-A400_AP-xxxx (last four digits of WiFi Mac). After the PC or other mobile device has been connected to the printer successfully, users can click below link or scan the QR code on the self-test sheet to enter parameter settings.

  • Page 17: Printer Features

    HM-A400 User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) [POWER] Button: ①Pressing and holding [POWER] button for 2 seconds or more will turn the power on or off. ②Pressing and holding [POWER] & [FEED] buttons for 3 seconds will put the printer into Menu Setting mode.
  • Page 18 HM-A400 User Manual ②Bluetooth connection status: Bluetooth unconnected Bluetooth connected successfully ③Wi-Fi connection status: Wi-Fi is turned off Wi-Fi AP mode Wi-Fi STA mode STA mode connection failed or singal lost...

  • Page 19: Buzzer Description

    HM-A400 User Manual 3.1.3 Buzzer Description Buzzer Printer Status Short beeping thrice Printer is on/off Long beeping once, interval once, cycle The top cover is opened Short beeping thrice, interval once, cycle The paper runs out Long beeping once, short beeping once,...

  • Page 20: Self Test

    HM-A400 User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. Self Test Procedure: 1)Turn on the power while holding down [FEED] button.

  • Page 21: General Specification

    HM-A400 User Manual 4. General Specification Item Specifications Printing Method Direct line thermal printing Resolution 203dpi (8dots/mm) Max. 60mm/s (waybills, 20% printing rate) Printing Printing Speed printing rate) Max. 80mm/s (receipts, 12.5% Printing Width Max. 104mm Programming Language CPCL, ESC/POS...
  • Page 22 HM-A400 User Manual 50km Platen 10000km Reliability Drop Test 1.2m IP Protection Level IP54 (with protective sleeve) Operation condition 0°C to 45°C, 10% to 85%RH, non-condensing Environmental Characteristics Storage condition -20°C to 60°C, 10% to 90%RH, non-condensing Physical Dimension (L×W×H) 144×105×58.5mm...
  • Page 23 HM-A400 User Manual  Dimensions ・ External Dimension: 144(L)×105(W)×58.5(H)mm ・ Weight: 0.48kg...

  • Page 24: Troubleshooting Guide

    HM-A400 User Manual 5. Troubleshooting Guide 5.1 Printer Failure Problem Cause Remedy Printer is in sleeping mode Press [POWER] button once to check if display screen /LED is lighting up Printer is in power-off state Hold down [POWER] button for 3...

  • Page 25: Cleaning The Printer

    HM-A400 User Manual 6. Cleaning the Printer 6.1 Cleaning Thermal Print Head Dust, foreign substance, adhesives or other pollutant materials attached to the thermal print head or printer will decrease the printing quality. Please clean the thermal print head when it is dirty as follows.

  • Page 26: Windows Driver

    HM-A400 User Manual 7. Windows Driver 7.1 Operating System The following operating systems are supported for usage. Microsoft Windows 10 (32 bit/64 bit)  Microsoft Windows 8 (32 bit/64 bit)  Microsoft Windows 7 SPI (32 bit/64 bit)  Microsoft Windows Vista SP2 (32 bit/64 bit) ...
  • Page 27 HM-A400 User Manual 3. Choose “I accept the agreement” and click “Next”. 4. Click “Next”.
  • Page 28 HM-A400 User Manual 5. Choose the printer model, then choose the matched type of port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port), and click “Next”. NOTE: If printer is already connected with computer by USB port, it only needs to click “Install”,...
  • Page 29 HM-A400 User Manual 6. Finish the installation. 7. After installation, the icon will be found in “Start” → “Devices and Printers”. NOTE: If you already installed the driver (No matter what kind of port), when you connect the printer with computer, it will create a USB port automatically.

  • Page 30: Detailed Windows Driver Setting

    HM-A400 User Manual 7.4 Detailed Windows Driver Setting 7.4.1 Printing Preferences 1. Click “Start” → “Devices and Printers”. Right click “HM-A400” and choose “Printing preferences”.
  • Page 31 HM-A400 User Manual 2. According to different needs, set up the paper.
  • Page 32 HM-A400 User Manual • Click “Paper Name”, and choose the paper type.
  • Page 33 HM-A400 User Manual • Click “Manager”. Set up the custom paper.
  • Page 34 HM-A400 User Manual • Choose “Rotate” or “Effect”, showed in the “Preview”. For example, choose “Mirror” effect, showed as below:...
  • Page 35 HM-A400 User Manual • Click “Advanced” to set up “Save Paper”, “Feed Paper”, “Custom Command”, “Density” and “Media Type”. Save Paper: Feed Paper:...
  • Page 36 HM-A400 User Manual Custom Command: Density:...
  • Page 37 HM-A400 User Manual Media Type: 3. Set up the watermark.
  • Page 38 HM-A400 User Manual 4. Set up halftone. After finishing all the settings of printing preferences, click “OK” to save it.

  • Page 39: Other Settings

    HM-A400 User Manual 7.4.2 Other Settings 1. Click “Start” → “Devices and Printers”. Right click “HM-A400” and choose “Printer properties”. 2. Click “General”→“Print Test Page”, and printer will print labels with current settings.
  • Page 40 HM-A400 User Manual 3. Click “Ports”, and choose the port needed.
  • Page 41 HM-A400 User Manual 4. Click “Advanced” and set up as need.

  • Page 42: Uninstalling The Driver

    HM-A400 User Manual 7.5 Uninstalling the Driver 1. Double click the driver icon , choose “Uninstall printer driver” and click “Next”. 2. Click “Next”.
  • Page 43 HM-A400 User Manual 3. Choose “Yes”. 4. Click “OK” to finish uninstalling.

  • Page 44: Utility Tool Instruction

    HM-A400 User Manual 8. Utility Tool Instruction 8.1 Operating System (OS) Environment HM-A400 Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit)  Microsoft Windows 8 (32 bit/64 bit)  Microsoft Windows 7 SPI (32 bit/64 bit) ...

  • Page 45: Using Utility Tool

    HM-A400 User Manual 8.3 Using Utility Tool Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take Windows 7 as example. Unzip the compressed package file, then open the folder, click to open the Printer Utility...

  • Page 46: Add Printer

    HM-A400 User Manual 8.3.1 Add Printer 1. Click “Add Printer”.
  • Page 47 HM-A400 User Manual 2. Choose the right printer model and port type, then click “OK”. 3. “Add printer” is finished.

  • Page 48: Modify Printer

    HM-A400 User Manual 8.3.2 Modify Printer 1. Choose the printer which you want to modify in the list, then click "Modify Printer".
  • Page 49 HM-A400 User Manual 2. Choose the new model and new port, then click “OK”. 3. “Modify Printer” is finished.

  • Page 50: Delete Printer

    HM-A400 User Manual 8.3.3 Delete Printer 1. Choose the printer which you want to delete in the list, then click "Delete Printer". 2. Click “OK ”, then the printer is deleted.

  • Page 51: Connection Test

    HM-A400 User Manual 8.3.4 Connection Test 1. Click “Connection Test”. If the connection is successful, it will appear the following window. If the connection is unsuccessful, please connect the printer with computer. Note: 1) Make sure printer is connected with computer and power on.

  • Page 52: Functions

    HM-A400 User Manual 8.4 Functions The function of this printer utility is as follows. Click the button and printer will execute the appropriate action. Note: The following display differs depending on the model you connected.

  • Page 53: Print Self Information

    HM-A400 User Manual 8.4.1 Print Self Information 1. Click “Print Self Information”and the printer will print out the setting information.

  • Page 54: Download Fonts

    HM-A400 User Manual 8.4.2 Download Fonts 1. Click “Download Fonts” . 2. Click “Download Fonts”, choose the font from existing files and click “Download”.

  • Page 55: Parameter Configuration

    HM-A400 User Manual 8.4.3 Parameter Configuration 1. Click “Parameter Config” . 2. Set up “Paper Type”, “Print Density”, “Feed After Head Close”, “Stand-by Time”, “Power Down Time”, “Feeding Length after Location”, “Print Distance of First Page” and “Protocol Type” as need. After finish setting, click “Set”to save it.

  • Page 56: Command Test

    HM-A400 User Manual 8.4.4 Command Test 1. Click “Command Test”. 2. Load file or input the data in the input box and click “Send” to print the test text.

  • Page 57: Wifi Configuration

    HM-A400 User Manual 8.4.5 WIFI Configuration 1. Click “WIFI Config”. 2. When choose “Enable” for “WIFI State”, “AP” for “WIFI Mode”, it shows as below. Set up as need.
  • Page 58 HM-A400 User Manual 3. When choose “Enable” for “WIFI State”, “STA” for “WIFI Mode”, it shows as below. Set up as need. 4. Click “Set” to save the setting, and the printer will shut down automatically and restart.

  • Page 59: Bluetooth Function Setting

    HM-A400 User Manual 8.4.6 Bluetooth Function Setting 1. Click “Bluetooth Function Setting”. 2. Click “Read” to get the current Bluetooth state. If the state is “Disable”, it shows as below:...
  • Page 60 HM-A400 User Manual 3. If the state is “Enable”, you can set up “Bluetooth Name”, “Password”, “Simple Pairing” and “Applet Function” , shown as below.

  • Page 61: Firmware Update

    HM-A400 User Manual 8.5 Firmware Update 1. Click “Firmware Update”.
  • Page 62 HM-A400 User Manual 2. Select the existing file and click “Download”. 3. Update succeed and the printer will be restarted.

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