Related Manuals for Xiamen Hanin Electronic Technology HM-E300
Summary of Contents for Xiamen Hanin Electronic Technology HM-E300
- Page 1 Mobile Printer HM-E300 USER MANUAL Rev.1.1 Xiamen Hanin Electronic Technology Co.,Ltd. ADD: 5F, 8#, Aide Airport Industrial Park, Huli District, Xiamen, China Tel.: +86-(0)592-5885993 Web: www.hprt.com...
- Page 2 Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices.
- Page 3 Using the Printer Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer.
- Page 4 Operating Environment for the Printer Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.
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Page 5: Table Of Contents
Contents 1. Product Overview ............................1 1.1 Printer & Accessories........................2 1.2 Appearance and Components......................3 2. Setup................................4 2.1 Battery Pack ............................4 2.1.1 Inserting into the Printer.......................4 2.1.2 Charging the Battery......................5 2.2 Bluetooth............................8 2.3 Loading Paper ........................... 9 2.4 Menu Settings..........................12 2.5 Belt Clip............................ - Page 6 8.2 Belt Clip............................33 9. Troubleshooting Procedure........................34 9.1 Troubleshooting Guide........................35 9.1.1 Power Supply Failure ......................35 9.1.2 Printing Failure........................35 9.1.3 Faulty Sensor........................36 9.1.4 Paper Feed Failure.......................36 9.1.5 Error Message(Printer Status indication on the LCD) ............37...
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Page 7: Product Overview
HM-E300 User Manual 1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: •Pocket size (106.2x139.1x61.9mm) •Extremely light and mobile (400g including Battery pack) •Very silent printing thru direct thermal printing method... -
Page 8: Printer & Accessories
HM-E300 User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: 1) The AC adapter vary by local or region. -
Page 9: Appearance And Components
HM-E300 User Manual 1.2 Appearance and Components... -
Page 10: Setup
HM-E300 User Manual 2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow. -
Page 11: Charging The Battery
HM-E300 User Manual 2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing. - Page 12 HM-E300 User Manual Charging the Battery Pack The battery pack can be charged at ambient temperatures between 0 and 40°C. The time required to charge the battery pack varies depending on the voltage and the ambient temperature.
- Page 13 HM-E300 User Manual Battery Disposal and Recycling A battery pack is used to power this device. Since the disposal process of batteries varies from country to country, refer to the appropriate measures mandating the disposal method of the country in which this device is used.
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Page 14: Bluetooth
Star Utility. To obtain this utility, please contact with your dealer. b) Another is Bluetooth 4.0(BLE) without PIN for iOS system. 2.HM-E300 changes the Bluetooth mode automatically by host system. 3.Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing. -
Page 15: Loading Paper
HM-E300 User Manual 2.3 Loading Paper Refer to Section 4 “Paper” (p. 25), to select roll paper that conforms to the specifications. 1) Press the cover open button to open the paper cover. 2) Load the roll paper in the orientation shown in the figure below. - Page 16 HM-E300 User Manual 3) Pull the end of the roll straight toward you. Then press down on both sides of the printer cover to close it firmly.When you close the printer cover, make sure that it is closed on both sides.
- Page 17 HM-E300 User Manual Caution Symbol Never touch the thermal head immediately after the printer has been used. Also, even when the thermal head is not hot, do not touch it, because static electricity can damage the devices inside the thermal head.
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Page 18: Menu Settings
HM-E300 User Manual 2.4 Menu Settings Change the Menu settings by following operations. (Refer to P16 “Menu Setting Table”) 1. Press and hold the MODE button for approx. 2 seconds, and printer is turned on. 2. Press and hold both the MODE & FEED. Release the buttons after printer displays “Enter Menu Mode”, then you can configure the settings. - Page 19 HM-E300 User Manual Example When you want to change the settings of the printer mode as shown below, Item Factory Setting Configuration Example 1 Density 0(Medium) 1(Low) 2 Standby Time 0060(Sec) 0080(Sec) 3 Auto Off Time 0120(Min) 1120(Min) 4 Paper Type...
- Page 20 HM-E300 User Manual Press the MODE button once to switch the menu item--Standby Time. →Press the FEED button once to get into the menu. Display: Standby Time: [0010-9999(Sec)] 0060 →Press the FEED button twice to move cursor(“-”), then press the MODE button twice to input the number: 8, finally press and hold FEED button to confirm the new setting and return to the previous menu.
- Page 21 HM-E300 User Manual Press the MODE button 4 times to switch the menu item--Language. →Press the FEED button once to get into the menu. Display: Language 0-EN 1-CH Press the MODE button 5 times to switch the menu item--Factory Reset.
- Page 22 HM-E300 User Manual Menu Setting Table First-level menu Second-level menu Third-level menu Default 1 Print Press Feed To Print 2 MSR Please Swipe Card. 1 Self Test 3 MSR Key Inject Please Inject Key 4 Hex Dump Mode Hex Dump Mode...
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Page 23: Belt Clip
HM-E300 User Manual 2.5 Belt Clip 2.5.1 Install the Belt Clip Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer. -
Page 24: Printer Features
HM-E300 User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) MODE Button: ①Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. ②Pressing and holding MODE & FEED buttons for 5 seconds will put the printer into Menu Setting mode. -
Page 25: Panel Lamp
HM-E300 User Manual 3.1.2 Panel Lamp 1) POWER (Green): Printer is ON and ready to receive data. 2) ERROR (Red): Indicates an error has occurred. (Eg: Paper Out, Cover Open, etc) Power lamp Error lamp Status (green) (red) Flash Power-on charging... -
Page 26: Buzzer Description
HM-E300 User Manual Paper type Receipt Out of paper 3.1.4 Buzzer Description Buzzer Status No ring Low battery Once Begin charging/Press button/Cover close Twice Paper out/Cover open Three USB disconnected... -
Page 27: Self Test
HM-E300 User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. 3.2.1 Self Test Procedure 1) Turn on the power while holding down FEED button. -
Page 28: Instruction For Standby(Sleep) Mode
HM-E300 User Manual 3.3 Instruction for Standby(Sleep) Mode The printer in the Standby(Sleep) Mode will recover to the Print Ready Mode when receiving print data or button operations. Press the FEED button or the MODE button and confirm that the LCD is turned on. When the LCD is not turned on, it is possible that the printer is turned off by the Power OFF mode. -
Page 29: Magnetic Card Reader
HM-E300 User Manual 3.4 Magnetic Card Reader Please keep the following points in mind when reading a card. Swipe the card with its magnetic stripe side towards the printer. Hold the card in the center and swipe it straight at a steady speed in the directions of arrows. You ... - Page 30 HM-E300 User Manual Correct example: Make sure the magnetic stripe is towards to the magnetic head. Hold the card in the center as illustrated below and swipe it straight at a steady speed in the direction of arrows. Incorrect example:...
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Page 31: Paper
HM-E300 User Manual 4. Paper 4.1 Paper Specification Paper type Thermal paper Paper width 80mm Paper thickness 0.053mmX0.12mm Roll paper diameter Max.50mm 4.2 Recommended Paper Manufacturer Product Name Mitsubishi Paper Mills Limited P220AG Oji Paper Co., Ltd. PD450 Appvion, Inc Alpha 400-2.1... -
Page 32: Specification Of Black Mark
HM-E300 User Manual 4.4 Specification of Black Mark HM-E300 supports black mark on both sides of the paper and the specification of black mark is illustrated by the following image. Note:PCS value of BM should be more than 0.9... -
Page 33: General Specification
HM-E300 User Manual 5. General Specification Table 5-1 General Specification (1/2) Item Specifications Printing method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing Printing speed Max.70mm/s Valid printing width 72mm (576dots) Bluetooth Ver 3.0/4.0 [BLE] Bluetooth Spec Dual Mode Frequency range 2.4GHz ISM band... - Page 34 HM-E300 User Manual Table 5-1 General Specification(Continued) (2/2) Item Parameter USB charge Charging Output DC 5V Battery 2300mA 7.4V rechargeable battery pack Power supply Battery keep working for about 2 hour(printing full lines of operating time characters) 128 x 64 dots with Blue Backlight...
- Page 35 HM-E300 User Manual Dimensions ・ External Dimension: 106.2mm (W) x 139.1mm(D) x 61.9mm (H) ・ Weight : 400g (including battery pack)
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Page 36: Detailed Specification
HM-E300 User Manual 6. Detailed Specification Item Specification MCU specification MCU: 32bits RISC, FLASH : 256K bytes, RAM: 48K Bytes Bluetooth highest frequencies 2.4 GHz Bluetooth module basic clocking 40MHz Bluetooth output 2.34mW (3.7dBm) -
Page 37: Interface
7. Interface 7.1 USB for Battery Charge HM-E300 printer has a USB interface for Battery charging and is connected by means of 5pin micro USB socket.In the following table, the signals present on the micro USB socket are listed. Pin No. -
Page 38: Bluetooth
HM-E300 User Manual 7.2 Bluetooth Category Specification Bluetooth Spec. Bluetooth Ver 3.0/4.0 [BLE] Dual Mode Frequency Range 2.4GHz ISM band Data Transmission Rate 115200bps adjustable Data Bit 8 data bit fixed Parity Bit No parity fixed Stop Bit 1 stop bit fixed... -
Page 39: Specifications Of Accessories
HM-E300 User Manual 8. Specifications of Accessories 8.1 Battery Pack 7.4V, 2300mAh Rechargeable Lithium-ion Safety Approvals: PSE 8.2 Belt Clip... -
Page 40: Troubleshooting Procedure
HM-E300 User Manual 9. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "9.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration. -
Page 41: Troubleshooting Guide
HM-E300 User Manual 9.1 Troubleshooting Guide 9.1.1 Power Supply Failure Phenomenon Cause Check Method Remedy The battery is not connected Connect the specified battery The battery is discharged Battery level Charge the battery No Power ≤7.4V 9.1.2 Printing Failure Phenomenon... -
Page 42: Faulty Sensor
HM-E300 User Manual 9.1.3 Faulty Sensor Phenomenon Cause Check Method Remedy Check whether the ERROR Replace the Mechanism Faulty paper sensor. lamp flickers when paper is Unit. out. Foreign substance is Check whether any foreign Does not detect Remove the foreign... -
Page 43: Error Message(Printer Status Indication On The Lcd)
HM-E300 User Manual 9.1.5 Error Message(Printer Status indication on the LCD) Message Description of failure message Remark Cover Open Printer cover is not closed properly. Close printer cover properly. Out of Paper Empty paper. Replace the roll paper. High Is recovered with the automatic which Thermal Head is overheat. - Page 44 HM-E300 User Manual FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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