Solving Copying Problems; Product Makes Noise, But Nothing Copies; Product Makes Noise When It Sits For A While - Epson XP-970 User Manual

Solving Copying Problems

Product Makes Noise, But Nothing Copies

Product Makes Noise When It Sits for a While

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• If the product and computer cannot communicate and are connected to the same network (or network
segment/VLAN), the privacy separator on your router must be disabled. Follow the instructions in your
router documentation to disable the privacy separator.
Parent topic: Solving Network Problems
Related concepts
Scan Resolution Guidelines
Related tasks
Starting a Scan Using the Product Control Panel
Starting a Scan Using Epson ScanSmart
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smart Device
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Maintenance
Your product is performing routine maintenance. This is normal.
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