Download Print this page
Nellie's WOW MOP User Manual
Hide thumbs Also See for WOW MOP:

Advertisement

Advertisement

loading
Need help?

Need help?

Do you have a question about the WOW MOP and is the answer not in the manual?

Questions and answers

Margaret Morrissy
March 4, 2025

Need a new battery or nellie mop. Where are they available and how do I get it changed

2 comments:
Margaret Morrissy
March 4, 2025

@Margaret Morrissy

Mr. Anderson
March 4, 2025

You can buy a new battery for the Nellie’s WOW Mop from Nellie’s website. Make sure to confirm the model, as this battery is only for the WOW Mop and not the WOW TOO.

To change the battery:
1. Do not try to replace the battery in the base yourself.
2. If the battery in the handle is depleted, follow the instructions in the manual (page 9) to replace it.
3. Avoid overcharging the battery, as this may cause damage.
4. For battery replacement options, check Nellie’s battery replacement program at nelliesclean.com/our-planet.

This answer is automatically generated

Dennis Kaluso
January 25, 2025

The battery is failing in my Nellie WOW Mop. Where can I get the battery replaced or are there instructions on how to replace the battery.

1 comments:
Mr. Anderson
February 10, 2025

You can get the battery replaced for the Nellie’s WOW Mop through Nellie’s battery replacement program at nelliesclean.com/our-planet. There are no instructions available for replacing the battery yourself, and it is advised not to attempt replacing the battery in the base on your own.

This answer is automatically generated

Summary of Contents for Nellie's WOW MOP

  • Page 2: Table Of Contents

    CONTENTS WOW Mop Components Easy to use, Carton Contents powerful and eco-friendly! You Assembly will love your new WOW Mop! Instructions for Use Operation Tips Troubleshooting Battery Replacement Program Safety Instructions & Technical Parameters...
  • Page 3: Wow Mop Components

    WOW MOP COMPONENTS Handle Power Button Pad Attach (Shadowed Area) Spray Button Decorative Casing Reservoir Base Nozzle...
  • Page 4: Carton Contents

    4 CARTON CONTENTS Measuring Cup Cleaning Pads Replacement Handle Battery Charging Cord User Manual...
  • Page 5: Assembly

    ASSEMBLY Decorative Casing Cleaning Cleaning Pad Base...
  • Page 6: Instructions For Use

    INSTRUCTIONS FOR USE Power Button Spray Button Reservoir Adding Cleaning Solution Open the cap of the reservoir and fill using the measuring cup to add liquid. Do not overfill. Close the cap. Operating Best used with Nellie’s Floor Care on hardwood, Press the power button on the handle to make ceramic and tile.
  • Page 7 Pad Changing Battery Lights Three battery lights will show the status of the Unplug/turn off the machine. Ensure that the tank is empty. Hold the mop upside down and battery. 100%, 65% and 30%. 3 lights will flash remove the pads from the bottom. when the machine is low in battery indicating to charge immediately.
  • Page 8: Operation Tips

    Remove the screws and the period of time, remove the battery. teal panel. Replace the battery. The WOW Mop handle requires a 23 A/12 V battery. Cleaning Pads Machine wash pads with fragrance-free detergent. Do not use fabric softener.
  • Page 9: Troubleshooting

    TROUBLESHOOTING Fault Cause Treatment 1. Mop pads are not installed properly. 1. Turn power OFF and follow instructions on Unit is wobbling. page 7 for replacing mop pads. 1. Reservoir may be empty. 1. Refill reservoir. Reduced spray or no spray. 2.
  • Page 10 Fault Cause Treatment 1. Battery depleted. 1. Charge battery for approximately 3 hours. No power. Avoid overcharging. 2. Charging cord damaged. 2. Do not use. Contact Nellie’s customer service. 3. Battery failure. 3. Do not use. Contact Nellie’s customer service. 1.
  • Page 11: Battery Replacement Program

    BATTERY REPLACEMENT PROGRAM Base Battery Replacement Batteries don’t last forever. Your Wow Mop has a 2 year warranty. The battery in the base should last about 2 to 4 years, depending on use. For the sake of our planet, check out our battery replacement program at nelliesclean.com/...
  • Page 12: Safety Instructions & Technical Parameters

    SAFETY INSTRUCTIONS & TECHNICAL PARAMETERS Usage Battery & Charging Name Parameters For home use only. Do not use charger and charging batteries provided by any third parties. Battery 2000 mAh Remove large particles or substances from Voltage Rating 12 V the floor before using.
Save PDF