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Related Manuals for Nellie's Wow Mop
Summary of Contents for Nellie's Wow Mop
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Page 2: Table Of Contents
2 CONTENTS Battery Replacement Program Easy to use, WOW Mop Components powerful and eco-friendly! You Carton Contents will love your new WOW Mop! Assembly Instructions for Use Operation Tips Troubleshooting Safety Instructions & Technical Parameters... -
Page 3: Battery Replacement Program
3 BATTERY REPLACEMENT PROGRAM Base Battery Replacement Batteries don’t last forever. For the sake of our planet, check out our battery replacement program at nelliesclean.com/our-planet. Notes: •Do not try to replace the battery yourself. •Overcharging the battery may cause damage. •Please avoid charging for more than 3 hours. -
Page 4: Wow Mop Components
WOW MOP COMPONENTS Handle Power Button Pad Attach (Shadowed Area) Spray Button Decorative Casing Reservoir Base Nozzle... -
Page 5: Carton Contents
5 CARTON CONTENTS Measuring Cup WOW Wet Floor Pads Charging Cord User Manual... -
Page 6: Assembly
6 ASSEMBLY Press down the lock catch to make the aluminum pipe connect with the handle and decorative casing. Decorative Casing Cleaning Pads Place the cleaning pads on the ground, lift the machine and place on the cleaning pads. Press down the lock catch and insert the installed tube Base into the hole of the base. -
Page 7: Instructions For Use
7 INSTRUCTIONS FOR USE Power ON/OFF Operating Pull back the handle. After hearing a clicking Press the power button on the handle to make sound, the headlamp and power indicator will the cleaning pads oscillate, and press it again light up. Bring handle to 90 degrees to turn off. to stop. - Page 8 Pad Changing Battery Lights Three battery lights will show the status of the Unplug/turn off the machine. Ensure that the tank is empty. Hold the mop upside down and battery. 100%, 65% and 30%. 3 lights will flash remove the pads from the bottom. when the machine is low in battery indicating to charge immediately.
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Page 9: Operation Tips
There are two screws located underneath the top of the handle. Remove the screws and the teal panel. Replace the battery. The WOW Mop requires a 23A/12V battery. Cleaning Pads Machine wash pads with fragrance-free detergent. Do not use fabric softener. -
Page 10: Troubleshooting
10 TROUBLESHOOTING Fault Cause Treatment 1. Mop pads are not installed properly. 1. Turn power OFF and follow instructions on Unit is wobbling. page 8 for replacing mop pads. 1. Reservoir may be empty. 1. Refill reservoir. Reduced spray or no spray. 2. - Page 11 Fault Cause Treatment 1. Battery depleted. 1. Charge battery for approximately 3 hours. No power. Avoid overcharging. 2. Charging cord damaged. 2. Do not use. Contact Nellie’s customer service. 3. Battery failure. 3. Do not use. Contact Nellie’s customer service. 1.
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Page 12: Safety Instructions & Technical Parameters
SAFETY INSTRUCTIONS & TECHNICAL PARAMETERS Usage Battery & Charging Name Parameters For home use only. Do not use charger and charging batteries provided by any third parties. Battery 2000 mAh Remove large particles or substances from Voltage Rating 12 V the floor before using.
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Questions and answers
My mop turns on and runs for a couple of seconbsvthen turns off. It has a new battery and is fully charged
The Nellie's Wow Mop may turn off after a few seconds even with a new, fully charged battery if the mop pads are not installed properly, causing the unit to wobble. The recommended solution is to turn the power off and reinstall the mop pads correctly.
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I repositioned the pads and it didn’t solve my issue
Emily, I took my Nellie to a service center near me as you suggested and they said it’s not repairable. You offered to credit me the cost of my new battery. How do I proceed to receive this credit?
When I charge only 2 lights blink sporadically. It will run for a second or two then shut off. Then it won’t turn on and seems like it’s not charging
The issue with the Nellie's Mop not charging properly and shutting off after a few seconds could be due to one of the following:
1. You are not using the original WOW TOO adapter. Using a different adapter can shorten battery life.
2. The adapter may be defective, even if it is the correct one.
3. The battery may be depleted or failing and not holding charge.
4. The charging cord may be damaged.
Check that you are using the original adapter, inspect the cord for damage, and if the problem continues, contact customer service.
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The solution piece is stuck and will not pop out
To fix a stuck solution piece on the Nellie's Wow Mop, try the following:
1. Make sure the reservoir is not empty. Refill it if needed.
2. Hold the spray button for 10 to 15 seconds to ensure the solution flows to the spray nozzle.
3. If the spray nozzle is clogged, turn the power OFF and use a pin to clean the nozzle at the front of the machine.
These steps help if the system isn’t spraying properly due to a clog or unprimed system.
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on charger several hours only one light
There is only one light on the charger for the Nellie's Wow Mop after several hours because the battery may only be charged to approximately 30%. This could be due to a depleted battery, a damaged charging cord, or a failing battery.
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Replacement charging unit are they available
Yes, a replacement charging unit for the Nellie's Wow Mop is available. It is listed as a "Universal Electric Mop Charger for Nellie's Wow Mop" and is manufactured by Strivy.
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Received the battery for my Nellie WOW Mop today. Where area do I open on the mop for replacement??
Follow the instructions on page 8 of the manual to replace the battery in the handle. Do not attempt to replace the battery in the base yourself. If the base battery needs replacement, use the manufacturer’s battery replacement program.
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Which pad goes towards the front of the mop, please
The scrub pad is designed to be placed at the front of the Nellie's mop.
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I am getting three blinking lights on the machine. What is the cause of this? How to fix?
I opened the battery compartment in handle and a spring popped out. I’m not sure where the spring goes as it looks like there should be a spring behind each of the two buttons but there is only one spring.
My machine will not turn of ?