Roadside Assistance; Contacting Tesla Roadside Assistance - Tesla MODEL 3 2012 Owner's Manual

Contacting Tesla Roadside Assistance

Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty
period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any
questions and explain the proper procedure for transporting your vehicle.
When contacting Tesla Roadside Assistance, please provide:
• The Vehicle Identification Number (VIN). The VIN is displayed when you touch Controls > Software. The VIN can
also been seen on the upper dashboard by looking through the driver's side of the windshield.
• Your exact location.
• The nature of the problem.
If available in your region, you can also expedite your request, by choosing the Roadside Assistance option in the
Tesla mobile app.
NOTE: For a detailed description of Tesla's Roadside Assistance policy, go to the support page on the Tesla web site
for your region.
Regional Phone Number(s)
Japan: 0120-312-441
NOTE: The phone number is also available by touching Controls > Service.
192 MODEL 3 Owner's Manual