About your new franking machine The T 1000 Trend is the first fully electronic franking machine offering a completely new design compared to all other franking machines found on the market today. Its features include automatic daily date set, electronic scale interface, departmental accounting, and thermal printing.
Page 4
(not available in UK) Slogan imprint Date “Bulk Mail” mark Imprint adjustment (only T 1000 Trend S, not available in UK) Keys and functions on the keyboard (Figure 2) white Imprint adjustment (only T 1000 Trend S, not available in UK)
Basic programming _________________________________________________________________________________________________ Changing the date and time ________________________________________________________________________ Programming “High postage” (only T 1000 Trend S) _________________________ Programming “Low postage warning” (only T 1000 Trend S) ________ Moving the imprint (not available in UK, only T 1000 Trend S) _____...
Page 6
Operator manual T 1000 Trend Loading postage _______________________________________________________________________________________________________ Loading postage via either internal or external modem / TELESET modem ___________________________________________________________________________________________ Loading postage via telephone / TELESET voice ______________________________ Preset system / Accounting with the post office __________________________________ Maintenance, upkeep and service...
• Never attempt to plug or remove interface cables during a thunderstorm. • Switch off the T 1000 Trend before cleaning the machine or moving it to a new location. • Ensure that no liquids or objects penetrate the interior of the machine.
Using the T 1000 Trend Using the T 1000 Trend Turning on the T 1000 Trend The T 1000 Trend must be plugged into a grounded outlet. • Insert the key into the keylock switch. • Turn the key to the I position. Short beep signals will be heard.
Operator manual T 1000 Trend Incorrect entries will be rejected and the T 1000 Trend will warn you with a beep signal. Incorrect entries may be deleted with the “C” key; ie. the postage amount can be displayed. 3.2.1 Postage amount •...
Using the T 1000 Trend 3.2.2 Type of mail (not available in UK) Depending on what you’ve ordered, you may choose from up to nine types of mail (including “Bulk Mail” mark). The label under the keyboard shows all types of mail you have ordered.
If you want to print postage, you must first select a departmental account. With the departmental account number “0” no franking can occur. The T 1000 Trend warns you with beep signals and the “M” field of the display blinks.
Using the T 1000 Trend You have now selected the department. All subsequent postage printed will be recorded as number of pieces and postage value for this department. For reading and clearing account information see chapter 5. Franking Caution! Remove all staples and paper clips...
Operator manual T 1000 Trend Turning off the T 1000 Trend • Turn the key counter clockwise to the position. • Remove the key to protect your T 1000 Trend against unauthorized use.
Registers Registers The T 1000 Trend has a total of eight registers that give numeric information about your franking machine. Reading the registers: • Enter the number of the register. • Press the “R” key. The selected register will display it’s value while the register’s number appears in the...
Page 16
Operator manual T 1000 Trend After pressing the “C” key the most recently used postage amount will appear in the display. To print out the register information see chapter 5.2.
Departmental accounts Departmental accounts (only T 1000 Trend S) The “Departmental accounting” function allows you to record and calculate postage separately for different departments. To use this feature, assign each department a different number between 1 and 9. Reading account information...
Operator manual T 1000 Trend Printing account information The T 1000 Trend S is capable of printing your account and register information. Account Pieces Amount (£) Machine Number: 123456 5,50 Date Printed: 13.09.97 / 09:36 60,50 0,00 R2: Postage used £...
Departmental accounts Clearing account information To clear the amount of postage used for a department: • Enter the number of the departmental account to be cleared (1-9). • Confirm with the “M” key. The number you have selected will appear in the “M”...
Electronic postage scale Electronic postage scale Your T 1000 Trend can be connected to a FP scale for automatic postage setting. When the two machines are connected, you simply place your postal item on the scale and the postage amount is automatically transferred to the T 1000 Trend.
• Place a letter on the weighing tray of the postage scale. Now the postage information is automatically transferred to the T 1000 Trend. The franking machine will beep to notify you that the information was received. The postage amount may be used for unlimited frankings.
• Press the “Date” key. • Press the “C” key. The T 1000 Trend will emit three short beeps and the word “DATE” will flash in the bottom of the display. To resume printing the date, simply press the...
If the integrated clock malfunctions, your T 1000 Trend will indicate this with 6 beep signals and a flashing ‘DATE’ symbol after switching on the machine. You can now start the clock anew by entering the time manually.
“5” key and thereafter the “R” key. Programming “Low postage warning” (only T 1000 Trend S) The “Limit” indicator in the display is a reminder that you will need to add new postage soon. This amount is preset at the factory for £...
Operator manual T 1000 Trend Moving the imprint (not available in UK, only T 1000 Trend S) Usually the position of the imprint on the envelope is fixed. Some postal services permit this position to be modified. You can move the imprint up to 99 mm to the left.
Loading postage - TELESET modem Loading postage Depending on the features of your T 1000 Trend, you can load postage through: – TELESET modem / loading postage via modem (see chapter 8.1) – TELESET voice / loading postage via telephone (see chapter 8.2) –...
Page 28
Operator manual T 1000 Trend • Type in your 8 digit Personal Identification Number (PIN) as shown on your TELESET card (“12345678” in the example). • Confirm it with the green “Postage amount” key. You are now in the TELESET mode. In the display appears a “1”...
Page 29
Loading postage - TELESET modem When “6” appears in the display the loading process has been finished. • Check the new amount of available postage by pressing the “1” key and thereafter the “R” key. If “9” appears repeats automatically the process.
Page 30
Operator manual T 1000 Trend • See tables of “E” codes on pages 31 and 32 to determine what action to take. • Confirm displayed “E” code by presssing the “C” key. • You may call the TELESET Data Center or your servicing dealer for assistance.
Page 31
Loading postage - TELESET modem Table of “E”- codes Code Cause Correction by TELESET Servicing User Data Center dealer Wrong dialing procedure. E 16 Modem not operable. E 24 Modem not operable or defective. E 25 E 17 E 19 Internal error.
Page 32
Operator manual T 1000 Trend Code Cause Correction by TELESET Servicing User Data Center dealer Loading amount exceeds postage E 37 available. E 38 Postage account denied. E 40 E 41 Postage register not correct. E 42 E 43 Impermissible postage amount.
TELESET voice This method is used to load postage directly via the telephone line from the TELESET Data Center into your T 1000 Trend. The required data are given on the TELESET card supplied: the telephone number of the TELESET Data Center and your PIN.
Operator manual T 1000 Trend In the display appears a “2” together with the PIN of your T 1000 Trend (“12345678” in the example). • Now call the TELESET Data Center. The telephone number is on the TELESET card supplied.
T 1000 Trend. Disconnect the power cable from the outlet immediately if water penetrates the interior of the machine. Have the T 1000 Trend checked by your local servicing dealer before use. To clean the machine housing, use a damp cloth together, if necessary, with some liquid soap.
Operator manual T 1000 Trend Changing the ribbon cassette The T 1000 Trend will display the message “Cassette” when it is time for a new thermal ribbon. This is the easiest printing supply you will ever replace. To insert the new ribbon cassette: •...
Incorrect entries will be rejected and the T 1000 Trend will warn you with a beep signal. If the T 1000 Trend needs help, it lets you know with a two-digit code and the message “Service”. The tips given on the following pages will assist you in troubleshooting.
Page 38
Operator manual T 1000 Trend Diagnostic code “23” + “Cassette“ indicates a letter jam. The letter was franked, but did not come out of the machine. Carefully remove the letter and continue with franking. “Cassette” If the message “Cassette” appears in the display, there is no ribbon cassette in place or a wrong one is used.
Page 39
Problem Possible causes and solutions Display is blank No power: • Check to make sure T 1000 Trend is plugged in and the keylock switch is in position ”I”. Postage values are not Meter without power: transferred from scale to •...
Operator manual T 1000 Trend Technical specifications Dimension: 260 x 170 x 260 mm (L x H x W) Weight: 5.3 kg Power source: 110-240 VAC / 50-60 Hz (country specific) Consumption: 90 W (in stand by: 6 W) Protection class: Fuses: T 0.5 A for 230-240 VAC, or T 1.0 A for 110-120 VAC...
Page 42
Franking machine T 1000 Trend Label (slogans and types of mail available) Keyboard Display Modem socket Preset flap with post office seal Letter guide Letter receiving tray Flap/Ribbon cassette compartment Catch Ribbon cassette Keylock switch with key Interface port Power connection...
Service Service Every T 1000 Trend is thoroughly checked before leaving the factory. Should any faults occur in spite of our extensive quality control, please contact your local servicing dealer. Our main office will be pleased to tell you the address of your local servicing dealer.
Need help?
Do you have a question about the T 1000 Trend and is the answer not in the manual?
Questions and answers