Kyocera ECOSYS MA2101cfx Operation Manual
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Kyocera ECOSYS MA2101cfx Operation Manual

Kyocera ECOSYS MA2101cfx Operation Manual

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Operation Guide
ECOSYS MA2101cwfx ECOSYS MA2101cfx
2024.07
C22KDEN200

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Summary of Contents for Kyocera ECOSYS MA2101cfx

  • Page 1 Operation Guide ECOSYS MA2101cwfx ECOSYS MA2101cfx 2024.07 C22KDEN200...

  • Page 2: Table Of Contents

    Contents 1     Please Read First..................1 Preface ............................2 Machine Features ........................3 Optimize your office workflow ..................3 Save energy and cost ....................... 5 Create attractive documents ................... 6 Strengthen security ......................7 Use functions more efficiently ..................9 Color and Image Quality Functions..................11 Basic Color Modes ......................
  • Page 3 Display Setting Screen....................66 Display of Keys That Cannot Be Set ................68 Help Screen........................69 Login/Logout..........................70 Login..........................70 Simple Login ........................71 Logout ..........................72 Default Settings of the Machine ....................73 Setting Date and Time....................73 Network Setup......................... 74 Energy Saver function ....................
  • Page 4 Changing the Default Printer Driver Settings (Windows 11)........192 Printing from PC ........................193 Printing on Standard Size Paper .................193 Printing on Non-standard Size Paper.................195 Printing with Universal Print ..................199 Canceling Printing from a Computer .................203 Printing from the Mobile Device....................204 Printing by AirPrint .......................204 Printing by Mopria ......................205 Printing with Wi-Fi Direct .....................206 Printing Data Saved in the Printer..................207...
  • Page 5 WSD Scan..........................266 Install the Driver (for Windows 10) ................266 Install the Driver (for Windows 11) ................267 Executing WSD scan .....................268 Scanning with FMU Connection.....................270 Sending to different types of destinations (Multi sending)..........272 Sending to different types of destinations ..............272 Sending Documents to E-mail Address of Logged in User (to myself)......274 Using a Fax Server to Send (Fax Server Send) ..............275 Canceling Sending Jobs ......................277 Handling Destination ......................278...
  • Page 6 Job Finish Notice......................345 File Name Entry ......................346 Priority Override......................347 Detect Folded Corner Orig...................348 Skip Blank Page......................349 Sending Size ........................350 File format........................352 File Separation.......................358 Scan Resolution, Resolution ..................359 Clarify Text (Noise Removal) ..................360 Email Subject/Body .......................361 FTP Encrypted TX ......................362 Email Encrypted TX .......................363 Digital Signature to Email ....................364 Storing Size ........................366 Encrypted PDF Password .....................368...
  • Page 7 Sending Job - Folder......................431 Fax...........................432 WSD ..........................433 Address Book.........................434 One-Touch Key ......................435 Send and Forward......................436 Forward setting ......................437 Printer..........................438 Job Box ...........................442 Cloud Access Setting ....................443 Subaddress Box......................444 Fax Memory RX Box......................445 Home ..........................446 Status..........................447 Remote Serv.Set......................448 TWAIN/WIA ........................449 Network Settings ........................450 Host Name ........................450 [Proxy] ..........................451...
  • Page 8 9     User Authentication and Accounting (User Login, Job Accounting) ..................509 Overview of User Login Administration................510 Managing the Job Account from PC ................510 Enable User Login Administration..................512 Setting User Login Administration ..................513 Authentication Security....................513 Adding a User (Local User List) ...................515 Changing User Properties ...................518 Deleting a User......................520 Managing the Users that Print on This Machine from a PC ........521...
  • Page 9 Scanner Functions ......................816 Document Processor ....................817 Paper Feeder (250-sheet).....................818 Backing up your data ......................819 Backing up your data using KYOCERA Net Viewer ...........819 Backing up your data using Command Center RX ...........820 Security Quick Setup Function List ..................821 TLS...........................821 Serverside Settings .......................822 Clientside Settings ......................823...

  • Page 10: Please Read First

    Please Read First 1 Please Read First Preface ............................2 Machine Features ........................3 Color and Image Quality Functions..................11 Guides Provided with the Machine ..................14 About the Operation Guide (this Guide)................. 16 Notice ............................22...

  • Page 11: Preface

    Please Read First > Preface Preface Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition.

  • Page 12: Machine Features

    Please Read First > Machine Features Machine Features The machine is equipped with many useful functions. ➡   Using Various Functions (page 298) Here are some examples. Optimize your office workflow Access to frequently used functions with just one touch (Favorites) You can preset frequently used functions.
  • Page 13 Please Read First > Machine Features Send one time with multiple sending options (Multi Sending) You can send the same document to the multiple destinations using a different method. You can specify multiple destinations of different send methods such as Email, Folder (SMB/FTP), and Fax. You can reduce your workflow by sending a job at once.

  • Page 14: Save Energy And Cost

    Please Read First > Machine Features Save energy and cost Save energy as needed (Energy Saver function) The machine is equipped with Energy Saver function that automatically switches the machine into Sleep Mode. You can set appropriate Energy Saver Recovery Level depending on the operation. ➡  ...

  • Page 15: Create Attractive Documents

    Please Read First > Machine Features Create attractive documents Prevent image bleed-thru (Prevent Bleed-thru) You can prevent image bleed-through from the reverse side when scanning thin originals. ➡   Prevent Bleed-thru (page 329)

  • Page 16: Strengthen Security

    Please Read First > Machine Features Strengthen security Password-protect a PDF file (PDF Encryption Functions) Use the PDF format's password security options to restrict document viewing, printing and editing. ➡   PDF Encryption Functions (page 353) Prevent loss of finished documents (Private Print) Temporarily saving print jobs in the main unit document box and outputting them when in front of the device can prevent documents from being taken by others.
  • Page 17 Please Read First > Machine Features Prevent the execution of malware (Allowlisting) Prevent malware from running and prevent software tampering and maintain system reliability. ➡   Allowlisting (page 484)

  • Page 18: Use Functions More Efficiently

    Please Read First > Machine Features Use functions more efficiently Make the machine quiet (Quiet Mode) You can make the machine quiet by reducing its running noise. ➡   [Quiet Mode] (page 500) Install the machine without concerning the network cables (Wireless Network) (Machine equipped with Wi-Fi module) If there is a wireless LAN environment, it is possible to install the unit without worrying about the network wiring.
  • Page 19 Please Read First > Machine Features Perform remote operation (Command Center RX) You can access to the machine remotely to print, send or download data. Administrators can configure the machine behavior or management settings. ➡   Command Center RX (page 122)

  • Page 20: Color And Image Quality Functions

    Please Read First > Color and Image Quality Functions Color and Image Quality Functions The machine is equipped with various color and image quality functions. You can adjust the scanned image as desired. Basic Color Modes The basic color modes are as follows. Auto Color Automatically recognizes whether a document being scanned is color or black &...

  • Page 21: Adjusting Image Quality And Color

    Please Read First > Color and Image Quality Functions Adjusting Image Quality and Color To adjust the image quality or color of an image, use the following functions. Adjust the color precisely I want to... Sample image (before) Sample image (after) Function Adjust the density.
  • Page 22 Please Read First > Color and Image Quality Functions I want to... Sample image (before) Sample image (after) Function Darken or lighten the Background Density background (the area with no texts or images) of a document. Example: Lightening the background Prevent bleed-through in Prevent Bleed-thru 2-sided originals.

  • Page 23: Guides Provided With The Machine

    The following guides are provided with the machine. Refer to each guide as needed. The guides can be downloaded from the Download Center (https://kyocera.info/). To view the guides on a computer, Adobe Reader Version 8.0 or later needs to be installed.
  • Page 24 Describes the PRESCRIBE command functions and control for each type of emulation. Directly print a PDF file KYOCERA Net Direct Print Operation Guide Explains how to print PDF files without launching Adobe Acrobat or Reader. Adjust the print or scan position...

  • Page 25: About The Operation Guide (This Guide)

    Please Read First > About the Operation Guide (this Guide) About the Operation Guide (this Guide) Structure of the guide The Operation Guide contains the following chapters. Chapter Contents Please Read First Provides precautions regarding use of the machine and trademark information.

  • Page 26: Conventions Used In This Guide

    Please Read First > About the Operation Guide (this Guide) Conventions Used in This Guide Adobe Reader is used as an example in the explanations below. 1 Click an item in the Table of Contents to jump to the corresponding page. 2 Indicates operational requirements and restrictions to operate the machine correctly, and avoid damage to the machine or property.
  • Page 27 Please Read First > About the Operation Guide (this Guide) Conventions Used in Procedures for Operating the Machine In this Operation Guide, continuous operation of the keys on the touch panel is as follows: Actual procedure 1 Select the [Home] key. 2 Select [...], then press [System Menu].
  • Page 28 Please Read First > About the Operation Guide (this Guide) For details on touch panel operation, refer to the following: ➡   Using the Touch Panel (page 59)
  • Page 29 Please Read First > About the Operation Guide (this Guide) Size of Paper Paper sizes such as A5 can be used in both the horizontal and vertical orientations. To distinguish the orientations when these sizes are used, "R" is added to sizes used in the horizontal orientation. Set the paper in vertical orientation  When loading in a cassette Setting Position (X=Width,...
  • Page 30 Please Read First > About the Operation Guide (this Guide) Paper sizes that can be used vary depending on the function and paper feeder unit. For details, refer to the following. ➡   Specifications (page 811)

  • Page 31: Notice

    Please Read First > Notice Notice Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.

  • Page 32: Environment

    Please Read First > Notice Environment The service environmental conditions are as follows: Temperature 10 to 32.5°C/50 to 90.5°F But humidity should be 70% or less when temperature is 90.5 °F (32.5 °C). Humidity 10 to 80% But temperature should be 86 °F (30 °C) or less when humidity is 80%. Avoid the following locations when selecting a site for the machine.

  • Page 33: Precautions For Use

    Please Read First > Notice Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.

  • Page 34: Safety Of Laser Beam (Usa)

    Please Read First > Notice SAFETY OF LASER BEAM (USA) Safety of laser beam This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product is safe to use during normal operation and maintenance.

  • Page 35: Laser Safety (Europe)

    Please Read First > Notice Laser Safety (Europe) Laser radiation could be hazardous to the human body. For this reason, laser radiation emitted inside this machine is hermetically sealed within the protective housing and external cover. In the normal operation of the product by user, no radiation can leak from the machine.

  • Page 36: Safety Instructions Regarding The Disconnection Of Power

    Please Read First > Notice Safety Instructions Regarding the Disconnection of Power Caution: The power plug is the main isolation device! Other switches on the equipment are only functional switches and are not suitable for isolating the equipment from the power source.

  • Page 37: Compliance And Conformity

    Please Read First > Notice Compliance and Conformity Hereby, KYOCERA Document Solutions Inc. declares that the radio equipment type ECOSYS MA2101cwfx, and ECOSYS MA2101cfx are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html...

  • Page 38: Radiation Exposure Statement

    Please Read First > Notice Caution: The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; Operations in the 5.25-5.35GHz band are restricted to indoor usage only. Radiation Exposure Statement: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.

  • Page 39: Radio Tag Technology

    Please Read First > Notice Radio Tag Technology In some countries the radio tag technology used in this equipment to identify the toner container may be subject to authorization and the use of this equipment may consequently be restricted.

  • Page 40: Other Precautions (For Users In California, The United States)

    Please Read First > Notice Other precautions (for users in California, the United States) Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

  • Page 41: Warranty (The United States And Canada)

    Authorized KYOCERA Dealer from whom the product was purchased. If the KYOCERA Dealer is not able to provide service, write to KYOCERA at the address below for the name and address of the Authorized KYOCERA Dealer in your area, or check KYOCERA's website at https://www.kyoceradocumentsolutions.com for KYOCERA Document Solutions America, Inc.

  • Page 42: Legal Restriction On Copying/Scanning

    Please Read First > Notice Legal Restriction on Copying/Scanning It may be prohibited to copy/scan copyrighted material without permission of the copyright owner. Copying/Scanning the following items is prohibited and may be penalized by law. It may not be limited to these items.

  • Page 43: Wireless Connection (Mexico Only)

    Please Read First > Notice Wireless Connection (Mexico only) The operation of this equipment is subject to the following two conditions: (1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or device must accept any interference, including interference that may cause undesired operation.

  • Page 44: Security Precautions When Using Wireless Lan (If Equipped)

    Please Read First > Notice Security Precautions when Using Wireless LAN (If equipped) Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which offers the advantage that a WLAN connection can be established freely within an area in which radio waves can be transmitted.

  • Page 45: Limited Use Of This Product (If Equipped)

    Please Read First > Notice Limited Use of This Product (If equipped) (Machine equipped with Wi-Fi module) • Radio waves transmitted from this product may affect medical equipment. When using this product in a medical institution or in the vicinity of medical instruments, either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instruments.

  • Page 46: Legal And Safety Information

    Unauthorized reproduction (copying) of all or part of this document is prohibited, with the exception of copyright law exceptions. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademarks of Kyocera Corporation. • KPDL is a trademark of Kyocera Corporation. • Active Directory, Azure, Excel, Microsoft, Microsoft 365, Microsoft Edge, PowerPoint, Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.

  • Page 47: Monotype Imaging License Agreement

    Please Read First > Notice Monotype Imaging License Agreement 1 Software shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. 2 You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (Typefaces) solely for your own customary business or personal purposes at the address stated on the registration card you return to Monotype Imaging.

  • Page 48: Openssl License

    Please Read First > Notice OpenSSL License For the Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the Download. https://kyocera.info/...

  • Page 49: Energy Saving Control Function

    Please Read First > Notice Energy Saving Control Function To reduce power consumption when idle, the device comes equipped with a power management function that automatically shifts to "Sleep" to minimize power consumption after a certain period of time has passed since the device was last used.

  • Page 50: Automatic 2-Sided Print Function

    Please Read First > Notice Automatic 2-Sided Print Function This device includes 2-sided printing as a standard function. For example, by printing two 1-sided originals onto a single sheet of paper as a 2-sided print, it is possible to lower the amount of paper used. ➡  ...

  • Page 51: Resource Saving - Paper

    Please Read First > Notice Resource Saving - Paper For the preservation and sustainable use of forest resources, it is recommended that recycled as well as virgin paper certified under environmental stewardship initiatives or carrying recognized ecolabels, which meet EN 12281:2002* or an equivalent quality standard, be used.

  • Page 52: Environmental Benefits Of "Power Management

    Please Read First > Notice Environmental benefits of "Power Management" To reduce power consumption when idle, this machine is equipped with a power management function that automatically activates energy-saving mode when the machine is idle for a certain period of time. Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant reduction in energy consumption is possible.

  • Page 53: Energy Star Program

    Please Read First > Notice ENERGY STAR Program ® We participate in the ENERGY STAR Program. We provide the products that comply with ENERGY STAR standards to the market. ENERGY STAR is an energy efficiency program with the goal of developing and promoting the use of products with high energy efficiency in order to help prevent global warming.

  • Page 54: Installing And Setting Up The Machine

    Installing and Setting up the Machine 2 Installing and Setting up the Machine Part Names (Machine Exterior)....................46 Part Names (Connectors/Interior)................... 48 Part Names (With Optional Equipments Attached)............... 50 Connecting the Machine and Other Devices ................. 51 Connecting Cables........................53 Power On/Off ..........................

  • Page 55: Part Names (Machine Exterior)

    Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 Document processor 2 Inner tray 3 Paper stopper 4 Cassette 1 5 Power Switch 6 Button (Right Cover Open) 7 USB Memory Slot 8 Right Cover 9 Original Stopper (Not supported in some regions) 10 Original Eject Table 11 Original Table...
  • Page 56 Installing and Setting up the Machine > Part Names (Machine Exterior) 18 Handles 19 Anti-theft Lock Slot 20 Rear Cover 1...

  • Page 57: Part Names (Connectors/Interior)

    Installing and Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior) 1 TEL Connector 2 LINE Connector 3 USB Interface Connector 4 Network Interface Connector 5 Feed Cover 6 Paper Length Guide 7 Paper Width Guides 8 Multipurpose Tray 9 Tray Extension 10 Paper Width Guides 11 Fuser cover...
  • Page 58 Installing and Setting up the Machine > Part Names (Connectors/Interior) 12 Toner Container (Yellow) 13 Toner Container (Magenta) 14 Toner Container (Cyan) 15 Toner Container (Black) 16 Toner Container Lock Lever...

  • Page 59: Part Names (With Optional Equipments Attached)

    Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 1 Cassette 2 2 Rear Cover 2 For details of options, refer to the following: ➡   Option configuration (page 789)

  • Page 60: Connecting The Machine And Other Devices

    Installing and Setting up the Machine > Connecting the Machine and Other Devices Connecting the Machine and Other Devices Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When Connecting the Machine to the PC or Tablet by network cable, Wi-Fi, or Wi-Fi direct NOTE...
  • Page 61 Installing and Setting up the Machine > Connecting the Machine and Other Devices  When a USB cable is used to connect the machine Function Necessary Cable Printer/Scanner (TWAIN/WIA) USB 2.0 compatible cable (Hi-Speed USB compliant, max. 5.0 m, shielded) *2 The fax function can be used on products equipped with fax capability. For more information on Network FAX, refer to the following: ➡  FAX Operation Guide IMPORTANT...

  • Page 62: Connecting Cables

    Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 57)   Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub.

  • Page 63: Connecting Usb Cable

    Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 57)   Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.

  • Page 64: Connecting The Power Cable

    Installing and Setting up the Machine > Connecting Cables Connecting the Power Cable Connect the cable to the machine. Connect one end of the supplied power cable to the machine and the other end to a power outlet. IMPORTANT Only use the power cable that comes with the machine.  ...

  • Page 65: Power On/Off

    Installing and Setting up the Machine > Power On/Off Power On/Off Power on Turn the power switch on. IMPORTANT When turning off the power switch, do not turn on the power switch again immediately. Wait more than 5 seconds, and then turn on the power switch.  ...

  • Page 66: Power Off

    Installing and Setting up the Machine > Power On/Off Power off Turn the power switch off. The confirmation message for power supply off is displayed. It takes approximately 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power switch.

  • Page 67: Using The Operation Panel

    Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 1 [Back] key Return to the previous screen. 2 [Home] key Displays the Home screen. 3 [Cancel] key Cancel a printing job. 4 Touch panel This is a touch panel.

  • Page 68: Touch Panel

    Installing and Setting up the Machine > Touch Panel Touch Panel Using the Touch Panel This section explains the basic operation of the touch panel. Tapping This is the operation used to select an icon or key. In this guide, the tap operation is expressed as "select." Swiping This is the operation used to switch between screens and to display items that are not displayed in the list.
  • Page 69 Installing and Setting up the Machine > Touch Panel...

  • Page 70: Home Screen

    Installing and Setting up the Machine > Touch Panel Home screen This screen is displayed by selecting the [Home] key on the operation panel. Touching an icon will display the corresponding screen. You can change the icons to display on the Home screen as well as its background. ➡  ...

  • Page 71: Editing The Home Screen

    Installing and Setting up the Machine > Touch Panel Editing the Home Screen You can change the background of the Home screen as well as which icons are displayed. Display the screen. [Home] key > [...] > [System Menu] > [Function Settings] > [Home] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 72 Installing and Setting up the Machine > Touch Panel Available Functions to Display on Desktop Function Icon Description Displays the Copy screen. Copy ➡   Basic Operation (page 250) Displays the Send screen. Send ➡   Basic Scanning (Sending) (page 253) Displays the Fax Server Send screen. Fax Server ➡  ...
  • Page 73 Installing and Setting up the Machine > Touch Panel Available Functions to Display on Taskbar Function Icon Description Status/Job Displays the Status/Job Cancel screen. Cancel Device Displays the Device Information screen. Check the system and network information, and information on the options that are used. It is also Information possible to print various reports and lists.

  • Page 74: Display For Device Information

    Installing and Setting up the Machine > Touch Panel Display for Device Information Shows Device Information. It is possible to check the status of the system and network, the status of consumables such as toner and paper and the situation of the options being used. It is also possible to print various reports and lists.

  • Page 75: Display Setting Screen

    Installing and Setting up the Machine > Touch Panel Display Setting Screen The following procedure is an example of the Copy screen. 1 Body Displays various Task screen functions. 2 Arrow Button Move the screen up and down. 3 Start Button Starts Copy, Scan, and sets the operation processes.
  • Page 76 Installing and Setting up the Machine > Touch Panel...

  • Page 77: Display Of Keys That Cannot Be Set

    Installing and Setting up the Machine > Touch Panel Display of Keys That Cannot Be Set Keys of features that cannot be used due to feature combination restrictions or non-installation of options are in a non-selectable state. Normal Grayed out In the following cases, the key is grayed out and cannot be selected.

  • Page 78: Help Screen

    Installing and Setting up the Machine > Touch Panel Help Screen If you have difficulty operating the machine, you can check how to operate it using the touch panel. Select [Help] on the Home screen to show the Help list. [Home] key >...

  • Page 79: Login/Logout

    Installing and Setting up the Machine > Login/Logout Login/Logout Login Enter the login user name and login password to login. 1 If the user authentication method is set to [Network Authentication], the authentication destination is displayed. Select [Local] or [Network] for the authentication destination. 2 Enter the login user name.

  • Page 80: Simple Login

    Installing and Setting up the Machine > Login/Logout Simple Login If the following screen is displayed during operations, select a user and log in. NOTE If a user password is required, an input screen will be displayed.  ...

  • Page 81: Logout

    Installing and Setting up the Machine > Login/Logout Logout Select [Logout]. Return to the login user name/login password entry screen. NOTE Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. • When the auto panel reset function is activated. •...

  • Page 82: Default Settings Of The Machine

    Installing and Setting up the Machine > Default Settings of the Machine Default Settings of the Machine The default settings of the machine can be changed in System Menu. Before using this machine, configure such settings as date and time, network configuration, and energy saving functions as needed. NOTE For settings that are configurable from System Menu, refer to the following: ➡  ...

  • Page 83: Network Setup

    Installing and Setting up the Machine > Default Settings of the Machine Network Setup Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Mac, UNIX and other platforms.
  • Page 84 Installing and Setting up the Machine > Default Settings of the Machine • [Default Gateway]: Enter the address. • When using the Auto-IP Enter "0.0.0.0" in IP Address. • When setting the DNS server In the following cases, set the IP address of DNS (Domain Name System) server. •...

  • Page 85: Configuring The Wireless Network

    This is a tool that can be downloaded from Download Center (https:// the Wi-Fi Setup Tool kyocera.info/). You can configure the connection according to the instructions provided by the wizard. ➡   Wired Connection with LAN Cable Using Wi-Fi Setup Tool (page 76) Configuring Connections on the The connection can be set using Command Center RX.
  • Page 86 Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 87 Installing and Setting up the Machine > Default Settings of the Machine Utility tab > [Wi-Fi Setup Tool] The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
  • Page 88 Installing and Setting up the Machine > Default Settings of the Machine Change the settings of access point as necessary > [Next] The network is configured.
  • Page 89 Installing and Setting up the Machine > Default Settings of the Machine Wireless LAN Connection by Wi-Fi Direct Using Wi-Fi Setup Tool To send the Wi-Fi settings configured in the Wi-Fi Setup Tool to the machine, connect the computer or mobile device with the machine locally.
  • Page 90 Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 91 Installing and Setting up the Machine > Default Settings of the Machine Utility tab > [Wi-Fi Setup Tool] The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...

  • Page 92: Setting Wi-Fi Direct

    Installing and Setting up the Machine > Default Settings of the Machine Setting Wi-Fi Direct When the connection settings are configured, this enables you to print from the Wi-Fi Direct environment. The configuration methods are as follows: • Configuring the connection from the operation panel on this machine •...
  • Page 93 Installing and Setting up the Machine > Default Settings of the Machine Connecting to Computers or Mobile Devices Unsupported Wi-Fi Direct Here, we'll explain the procedures for connecting to iOS mobile devices. Display the screen. Configure the settings. "Wi-Fi Direct": On > [OK] Restart the network.
  • Page 94 Installing and Setting up the Machine > Default Settings of the Machine Configuring the Connection by Using Push Button When your computer or mobile device does not support Wi-Fi Direct but supports WPS, you can configure the network using push button. Display the screen.

  • Page 95: Energy Saver Function

    Installing and Setting up the Machine > Default Settings of the Machine Energy Saver function If a certain period of time elapses after the machine is last used, the machine automatically enters Sleep to minimize power consumption. Sleep To enter Sleep, select the [Energy Saver] button, touch panel and all indicators on the operation panel will go out to save a maximum amount of power except the Energy Saver indicator.

  • Page 96: Auto Sleep

    Installing and Setting up the Machine > Default Settings of the Machine Auto Sleep Auto Sleep automatically switches the machine into Sleep if left idle for a preset time. The amount of time before entering Sleep is as follows. • 1 minutes (default setting) To change the preset sleep time, refer to the following: ➡  ...
  • Page 97 Installing and Setting up the Machine > Default Settings of the Machine Sleep Rules You can set whether sleep mode operates for each function. When the machine enters sleep mode, the ID card cannot be recognized. For more information on Sleep Rules settings, refer to the following: ➡  ...
  • Page 98 Installing and Setting up the Machine > Default Settings of the Machine Sleep Level (Energy Saver) (models except for Europe) Sleep can be switched to two modes: Energy Saver mode and Quick Recovery mode. The default setting is Energy Saver mode. NOTE •...
  • Page 99 Installing and Setting up the Machine > Default Settings of the Machine Energy Saver Recovery Level This machine can reduce power consumption when recovering from Energy Saver Mode. For Energy Saver Recovery Level, [Full Recovery], [Normal Recovery] or [Power Saving Recovery] can be selected. The factory default is [Normal Recovery].

  • Page 100: Quiet Mode

    Installing and Setting up the Machine > Default Settings of the Machine Quiet Mode Enables you to set the operating sound of the machine.
  • Page 101 Installing and Setting up the Machine > Default Settings of the Machine Power Off Timer (models for Europe) If there is no external connection, the machine will automatically turn off when not used for a certain period of time. The Power Off Timer is used to set the time until the power turns off. The factory setting for the time until the power turns off: 20 minutes ➡  ...

  • Page 102: Quick Setup Wizard

    Installing and Setting up the Machine > Quick Setup Wizard Quick Setup Wizard The following settings can be configured in a wizard-style screen. Fax Setup Configures basic fax settings. This item is displayed only for fax-compatible machines. ➡  FAX Operation Guide Items Contents Dialing/RX Mode...

  • Page 103: Email Setup

    Installing and Setting up the Machine > Quick Setup Wizard Items Contents Recovery Mode Energy Saver Recovery Level Network Setup Configures network settings. Items Contents Network Network Selection *2*3 Wi-Fi DHCP IP Address Subnet Mask Default Gateway   This function is displayed only on models equipped with Wi-Fi module. This function is displayed when [Wi-Fi] is selected on network selection.
  • Page 104 Installing and Setting up the Machine > Quick Setup Wizard Display the screen. [Home] key > [...] > [System Menu] > [Quick Setup Wizard] Select a function. Configure the settings. Start the wizard. Follow the instructions on the screen to configure settings. NOTE If you experience difficulty configuring the settings, refer to the following: ➡  ...

  • Page 105: Installing Software

    Installing and Setting up the Machine > Installing Software Installing Software To use printer function, TWAIN/WIA connection, or network fax function, download and install the required software from Download Center (https://kyocera.info/). Published Software (Windows) Software Description Recommended software KX DRIVER This driver enables files on a computer to be printed by the machine.
  • Page 106 Installing and Setting up the Machine > Installing Software Software Description Recommended software Kyocera Cloud Access A tool for enabling the use of cloud services from the ― operation panel of this machine. NOTE • Installation on Windows must be done by a user logged on with administrator privileges.

  • Page 107: Installing Software In Windows

    Download and install a software from our website. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list.
  • Page 108 Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab or Utility tab > of the software you want to download. An installer of the selected software will be downloaded. Double-click the downloaded installer to launch.

  • Page 109: Using The Web Installer

    Install a software by using a web installer downloaded from our website. Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list.
  • Page 110 Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Utility tab > of "Web installer". A web installer will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...

  • Page 111: Click [Install]

    Installing and Setting up the Machine > Installing Software Display the screen. Read the license agreement. Click [Accept] if there is no problem. Click [Install].
  • Page 112 Installing and Setting up the Machine > Installing Software Select a model and click [Next]. NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable. •...

  • Page 113: Install The Software

    Installing and Setting up the Machine > Installing Software Install the software. Select software you want to install. NOTE Software recommended to install have in their checkboxes by default. Change as required.   Click [Install]. NOTE If the Windows security screen appears, click [Install this driver software anyway].  ...

  • Page 114: Finish The Installation

    Installing and Setting up the Machine > Installing Software Finish the installation. Click [Next] > [Finish] to finish the installation wizard. If a system restart message appears, restart the computer by following the screen prompts. This completes the printer driver installation procedure. If you are installing the TWAIN driver, continue by configuring the following: ➡  ...

  • Page 115: Uninstalling Windows Software

    Installing and Setting up the Machine > Installing Software Uninstalling Windows Software Use a web installer to uninstall software. The web installer can be downloaded from the Download Center (https://kyocera.info/). NOTE For details on how to download the web installer, refer to the following: ➡  ...

  • Page 116: Uninstall The Software

    Installing and Setting up the Machine > Installing Software Uninstall the software. Select software you want to uninstall. Click [Uninstall]. Finish uninstalling. Click [Finish]. Restart the system for the uninstall to take effect.

  • Page 117: Installing Software On A Mac Os Computer

    • When printing via AirPrint, you do not have to install the software.   Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list.

  • Page 118: Install The Printer Driver

    Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab > "Mac Printer Driver (x.x and later)" An installer of the selected software will be downloaded. Install the Printer Driver. Double click to launch the downloaded installer.
  • Page 119 Installing and Setting up the Machine > Installing Software Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required.

  • Page 120: Configure The Printer

    Installing and Setting up the Machine > Installing Software Configure the printer. Open System Preferences and add the printer. Select [Default] and click the item that appears in "Name" and then select the driver in Use. The selected machine is added.
  • Page 121 Installing and Setting up the Machine > Installing Software NOTE When using an IP connection, click the IP icon for an IP connection and then enter the host name or IP address. The number entered in "Address" will automatically appear in "Name". Change as required.

  • Page 122: Setting Twain Driver

    Installing and Setting up the Machine > Installing Software Setting TWAIN Driver Register this machine to the TWAIN Driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen. Click search box in the taskbar, and enter "TWAIN Driver Setting" in the search box. Select [TWAIN Driver Setting] in the search list. TWAIN Driver Settings screen is displayed.
  • Page 123 Installing and Setting up the Machine > Installing Software Click [OK]. NOTE When the machine's IP address or host name is unknown, contact Administrator.   Finish registering. NOTE Click [Delete] to delete the added machine. Click [Edit] to change names.  ...

  • Page 124: Setting Wia Driver

    Installing and Setting up the Machine > Installing Software Setting WIA Driver Register this machine to the WIA Driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen. Click search box in taskbar, and enter "View scanners and cameras" in the search box. Select [View scanners and cameras] in the search list then the Scanners and Cameras screen is displayed.
  • Page 125 Installing and Setting up the Machine > Installing Software Click [OK].

  • Page 126: Checking The Counter

    Installing and Setting up the Machine > Checking the Counter Checking the Counter Check the number of sheets printed and scanned. Display the screen. [Home] key > [...] > [System Menu] > [Counter] Check the counter...

  • Page 127: Additional Preparations For The Administrator

    Installing and Setting up the Machine > Additional Preparations for the Administrator Additional Preparations for the Administrator Administrator Privileges Overview This machine is shipped with two default users registered one with Machine Administrator privileges, and another with Administrator privileges. The user with Machine Administrator privileges and the user with Administrator privileges can configure important settings for the machine.

  • Page 128: Log In As Machine Administrator Or Administrator

    Installing and Setting up the Machine > Additional Preparations for the Administrator Log in as Machine Administrator or Administrator The user with Machine Administrator privileges or the user with Administrator privileges must log in to configure important settings for the product, such as network settings and security settings. The factory default login user name and login password are set as shown below.

  • Page 129: Strengthening The Security

    Installing and Setting up the Machine > Additional Preparations for the Administrator Strengthening the Security This machine is shipped with two default users registered one with Machine Administrator rights, and another with Administrator rights. Logging in as this user will allow you to configure all settings; therefore, please change the login user name and password.
  • Page 130 Installing and Setting up the Machine > Additional Preparations for the Administrator Completely delete the data on the machine before disposing of the machine • Data Sanitization ➡   [Data Sanitization] (page 482) Protect the transmission from interception and wiretapping • IPP over TLS ➡  ...

  • Page 131: Command Center Rx

    Installing and Setting up the Machine > Command Center RX Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. ➡  Command Center RX User Guide NOTE To fully access the features of the Command Center RX pages, you must enter the user name and password...

  • Page 132: Accessing Command Center Rx

    Installing and Setting up the Machine > Command Center RX Accessing Command Center RX Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...

  • Page 133: Changing Security Settings

    Installing and Setting up the Machine > Command Center RX Changing Security Settings Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...

  • Page 134: Changing Device Information

    Installing and Setting up the Machine > Command Center RX Changing Device Information Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...

  • Page 135: Smtp And E-Mail Settings

    Installing and Setting up the Machine > Command Center RX SMTP and E-mail Settings By configuring the SMTP settings, it is possible to send the images scanned by the machine as E-mail attachments and to send E-mail notices when jobs have been completed. To use this function, this machine must be connected to a mail server using the SMTP protocol.
  • Page 136 Installing and Setting up the Machine > Command Center RX Display the screen. Display the SMTP Protocol screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...
  • Page 137 Installing and Setting up the Machine > Command Center RX Display the screen. Display the E-mail Settings screen. Click [E-mail] from the [Function Settings] menu. Configure the settings. Enter "SMTP" and "E-mail Send Settings" items. SMTP Set to send e-mail from the machine. [SMTP Protocol] Displays the SMTP protocol settings.
  • Page 138 Installing and Setting up the Machine > Command Center RX [SMTP Server Name] Enter the host name or IP address of the SMTP server. Be sure to enter the items. [SMTP Port Number] Specify the port number to be used for SMTP. The default port number is 25. [SMTP Server Timeout] Set the amount of time to wait before time-out in seconds.

  • Page 139: Registering Destinations

    Installing and Setting up the Machine > Command Center RX Registering Destinations Display the screen. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [...] >...

  • Page 140: Transferring Data From Our Other Products

    This section explains how to transfer data between our products. Migrating the Address Book The Address Book registered on the machine can be backed up or migrated using the KYOCERA Net Viewer downloaded from Download Center (https://kyocera.info/). For details on KYOCERA Net Viewer operation, refer to the following: ➡  KYOCERA Net Viewer User Guide...

  • Page 141: Create A Backup

    Installing and Setting up the Machine > Transferring Data from Our Other Products Create a backup. Right-click on the name of the model from which you want to back up the Address Book, and select [Advanced] > [Set multiple devices]. Select [Custom Mode] and click [Next].
  • Page 142 Installing and Setting up the Machine > Transferring Data from Our Other Products Select destination device group and click [Next]. Select [Device Address Book] and click [Next].
  • Page 143 Installing and Setting up the Machine > Transferring Data from Our Other Products Select [Create from device] and remove the checkmark from [Overwrite settings on target device], and then click [Next]. Select the model you want to back up, and click [Next]. NOTE If the "Admin Login"...
  • Page 144 Installing and Setting up the Machine > Transferring Data from Our Other Products Click on [Save to file]. Specify the location to save the file, enter the file name, and then click [Save]. For "Save as type", make sure to select "XML File". After saving the file, always click [Cancel] to close the screen.
  • Page 145 Installing and Setting up the Machine > Transferring Data from Our Other Products Writing Address Book Data to the Machine Start up KYOCERA Net Viewer. Load the Address Book data. Right-click on the model name to which you want to transfer the Address Book, and select [Advanced] - [Set multiple devices].
  • Page 146 Installing and Setting up the Machine > Transferring Data from Our Other Products Select destination device group and click [Next]. Select [Device Address Book] and click [Next].
  • Page 147 Installing and Setting up the Machine > Transferring Data from Our Other Products Select [Create from file] and remove the checkmark from [Overwrite settings on target device], and then click [Next]. Selecting the [Overwrite settings on target device] checkbox will overwrite the machine's Address Book from entry No.1.
  • Page 148 Installing and Setting up the Machine > Transferring Data from Our Other Products Click [Finish]. The write process of the Address Book data starts. Once the write process is complete, click [Close].

  • Page 149: Preparation Before Use

    Preparation before Use 3 Preparation before Use Load Paper ..........................141 Paper Stopper ..........................154 Preparation for Sending a Document to a Shared Folder in a PC ........155 Registering Destinations in the Address Book ..............173...

  • Page 150: Load Paper

    Preparation before Use > Load Paper Load Paper Loading Paper Load paper in the cassettes and multipurpose tray. For the paper load methods for each cassette, refer to the page below. Name Paper Size Paper Type Capacity Page ➡   Cassette 1 A4, B5, A5-R, Plain, 250 sheets...
  • Page 151 Preparation before Use > Load Paper Name Paper Size Paper Type Capacity Page ➡   Multipurpose A4, A5, A5-R, Plain, 50 sheets Loading Tray A6, B5, B6, Transparency Paper in the (80 g/m Letter, Legal, (OHP Film), Multipurpose 216 × 340 mm, Rough, Vellum, Tray (page 150) Executive,...

  • Page 152: Precaution For Loading Paper

    Preparation before Use > Load Paper Precaution for Loading Paper When you open a new package of paper, fan the sheets to separate them slightly prior to loading in the following steps. Fan the paper, then tap it on a level surface. In addition, note the following points. •...

  • Page 153: Paper Specifications Available In The Cassettes

    Preparation before Use > Load Paper Paper Specifications available in the Cassettes The cassettes can hold plain paper, recycled paper or color paper. The number of sheets that can be loaded in each cassette is shown below. Cassette Capacity Cassette 1 250 sheets (Plain paper: 80 g/m Cassette 2 250 sheets (Plain paper: 80 g/m...

  • Page 154: Loading In The Cassettes

    Preparation before Use > Load Paper Loading in the Cassettes Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out.  ...
  • Page 155 Preparation before Use > Load Paper Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
  • Page 156 Preparation before Use > Load Paper Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. •...
  • Page 157 Preparation before Use > Load Paper Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine.   Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > "Cassette/MP Tray Settings" Configure the function Select the paper size and paper type.

  • Page 158: Paper Specifications Available In The Multipurpose Tray

    Preparation before Use > Load Paper Paper Specifications available in the Multipurpose Tray Up to 100 sheets of normal paper (64 g/m ) can be added to the multipurpose tray. For details of the supported paper sizes, refer to the following: ➡  ...

  • Page 159: Loading Paper In The Multipurpose Tray

    Preparation before Use > Load Paper Loading Paper in the Multipurpose Tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 160 Preparation before Use > Load Paper • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams. • Ensure that the loaded paper does not exceed the load limits.  ...

  • Page 161: Specifying Paper Size And Media Type

    Preparation before Use > Load Paper Specifying Paper Size and Media Type The default paper size setting for cassette 1, for the multipurpose tray and for the optional paper feeder (cassette 2) is "A4" or "Letter", and the default media type setting is "Plain”. To change the type of paper to be used in cassettes, specify the paper size and media type.
  • Page 162 Preparation before Use > Load Paper Multipurpose Tray Paper Size and Media Type Set the size of paper and media type used in the multipurpose tray. Item Description [Paper Size] Select the paper size. Value: [A4], [A5], [A5-R], [A6], [B5], [B6], [Folio], [216 x 340 mm], [Letter], [Legal], [Statement], [Statement-R], [Executive], [OficioII], [16K], [ISO B5], [Envelope #10], [Envelope #9], [Envelope #6], [Envelope Monarch], [Envelope DL], [Envelope C5], [Hagaki], [Oufukuhagaki], [Youkei 4], [Youkei 2], [Younaga 3], [Nagagata 3],...

  • Page 163: Paper Stopper

    Preparation before Use > Paper Stopper Paper Stopper When using paper A4/Letter or larger, open the paper stopper shown in the figure.

  • Page 164: Preparation For Sending A Document To A Shared Folder In A Pc

    Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Preparation for Sending a Document to a Shared Folder in a PC Check the information that needs to be set on the machine and create a folder to receive the document on your computer.

  • Page 165: Making A Note Of The User Name And Domain Name

    Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Making a Note of the User Name and Domain Name Check the domain name and user name for logging onto Windows. Display the screen. Click the [Start] button on the Windows and then select [Windows System] [Command Prompt].

  • Page 166: Creating A Shared Folder, Making A Note Of A Shared Folder

    Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Creating a Shared Folder, Making a Note of a Shared Folder Create a shared folder to receive the document in the destination computer. NOTE If there is a workgroup in System Properties, configure the settings below to limit folder access to a specific user or group.
  • Page 167 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configure permission settings. Right-click the "scannerdata" folder, select [Property] , and click [Sharing] tab, and [Advanced Sharing]. Select the [Share this folder] checkbox and click the [Permissions] button. Make a note of the Share name.
  • Page 168 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Click the [Add] button. Specify the location. 1 If the computer name that you made a note is the same as the domain name: If the computer name is not shown in the "From this location" , click the [Locations] button, select the computer name, and click the [OK] button.
  • Page 169 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Set the access permission for the user selected. 1 Select the user you entered. 2 Select the [Allow] checkbox of "Change" and "Read" 3 Click the [OK] button. NOTE "Everyone"...
  • Page 170 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Check the details set in the [Security] tab. 1 Select the [Security] tab. 2 Select the user you entered. If the user does not appear on "Group or user names", click [Edit] button to add user in a similar way of "configuration of permission settings".

  • Page 171: Configuring Windows Firewall

    Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configuring Windows Firewall Permit sharing of files and printers and set the port used for SMB transmission. NOTE Log on to Windows with administrator privileges.  ...
  • Page 172 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Add a port. Select the Windows [Start] button [Windows System] [Control Panel] [System and Security] [Check firewall status]. Select [Advanced settings]. Select [Inbound Rules]. Select [New Rules].
  • Page 173 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select [Port]. Select [TCP] as the port to apply the rule to. Then select [Specific local ports] and enter "445" then click [Next].
  • Page 174 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select [Allow the connection] and click the [Next] button. Make sure all checkboxes are selected and click the [Next] button.
  • Page 175 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Enter "Scan to SMB" in "Name" and click [Finish].

  • Page 176: Scan To Folder Setup Tool For Smb

    • If user login administration is enabled, log in with administrator privileges or as a user with execution authority.   Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list.
  • Page 177 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Change the selected operating system and its language setting as needed. "Utility" tab > of "Scan to Folder Setup Tool for SMB" The Scan to Folder Setup Tool for SMB will be downloaded. Double-click the downloaded installer to launch.

  • Page 178: Configure The Settings

    Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Configure the settings. Select the device to use and click [Next]. NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network cable and that it is turned on and click [Refresh].
  • Page 179 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select [Add]. NOTE • Clicking on [Edit] after selecting the registered address allows you to change the content of the registration. • Unchecking the [Show fax-capable addresses] check-box will hide the address containing the fax.  ...
  • Page 180 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Enter the information requested to register the address. 1 Enter the name for display in the address book. 2 Display the folder name and path to the shared folder. 3 Shared folders can be selected from a PC on the network.
  • Page 181 Preparation before Use > Preparation for Sending a Document to a Shared Folder in a PC Select a One Touch Key with no registered destination, and click [Submit]. Click [Close]. Click [Finish] to exit the Scan to Folder Setup Tool for SMB.

  • Page 182: Registering Destinations In The Address Book

    Preparation before Use > Registering Destinations in the Address Book Registering Destinations in the Address Book Save frequently used destinations to the Address Book or One Touch Keys. The saved destinations can be changed. The destinations are available for Send as E-mail, Send to Folder, and Fax Transmission (Only on products with the fax function installed).
  • Page 183 Preparation before Use > Registering Destinations in the Address Book Add the name. Enter the destination name to be displayed on the Address Book. NOTE For details on entering characters, refer to the following: ➡   Character Entry Method (page 792)  ...
  • Page 184 Preparation before Use > Registering Destinations in the Address Book Registering an Address (Folder (SMB) Address) The registering method of a folder (SMB) address to Address Book is as follows. Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [Address Book] > [Add/Edit M/C AddrBook] > [Menu] >...
  • Page 185 Preparation before Use > Registering Destinations in the Address Book NOTE • If you selected [Search Folder from Network], you can search all PCs on the network for a destination. • If you selected [Search Folder by Host Name], you can enter the "Domain/Workgroup", and "Host Name"...
  • Page 186 Preparation before Use > Registering Destinations in the Address Book NOTE • For details on entering characters, refer to the following: ➡   Character Entry Method (page 792) • Select [Connection Test] to check the connection to the server you chose. If the connection fails, check the entries you made.
  • Page 187 Preparation before Use > Registering Destinations in the Address Book Registering an Address (Folder (FTP) Address) The registering method of a folder (FTP) address to Address Book is as follows. Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [Address Book] > [Add/Edit M/C AddrBook] > [Menu] >...
  • Page 188 Preparation before Use > Registering Destinations in the Address Book "Login User Name" FTP server login user name "Login Password" FTP server login password NOTE • For details on entering characters, refer to the following: ➡   Character Entry Method (page 792) •...
  • Page 189 Preparation before Use > Registering Destinations in the Address Book Add the group Compile two or more contacts into a group. Designations in the group can be added at the same time. When adding a group, a maximum of 50 groups can be added in the Address Book. NOTE To add a group, you need individually added destinations.
  • Page 190 Preparation before Use > Registering Destinations in the Address Book Check if the group entry is correct > [Register] The group is added to the Address Book. To add a new address to the One Touch Key, select [Register] and follow the on-screen instructions to enter the necessary information.
  • Page 191 Preparation before Use > Registering Destinations in the Address Book Editing Contact Address in Address Book Edit the destinations (contacts) you added to the Address Book. Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [Address Book] > [Add/Edit M/C AddrBook] Select [Menu] for the destination or group to edit.
  • Page 192 Preparation before Use > Registering Destinations in the Address Book Editing Group Address in Address Book Edit the destinations (group address) you added to the Address Book. Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [Address Book] > [Add/Edit M/C AddrBook] Select [Menu] for the destination or group to edit.

  • Page 193: Deleting Address Book Entries

    Preparation before Use > Registering Destinations in the Address Book Deleting Address Book Entries Delete the destinations (contacts) you added to the Address Book. Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [Address Book] > [Add/Edit M/C AddrBook] Select a destination or group to delete.

  • Page 194: Adding A Destination On One Touch Key

    Preparation before Use > Registering Destinations in the Address Book Adding a Destination on One Touch Key Assign a new destination (contact or group) to a one touch key. NOTE • Refer to the following for use of One Touch Key. ➡  ...
  • Page 195 Preparation before Use > Registering Destinations in the Address Book Select a destination (contact or group) to add to the One Touch Key number > [OK] Selecting (information icon) shows the detailed information of the selected destination. NOTE Destinations can be sorted or searched by destination name or address number. ➡  ...
  • Page 196 Preparation before Use > Registering Destinations in the Address Book Deleting the Destination to the One Touch Key Display the screen. [Home] key > […] > [System Menu] > [Function Settings] > [One-Touch Key] > [Add/Edit One-Touch Key] Select a One Touch Key number to delete. Enter a number in [Search (No.)] and select (search icon) to display that One Touch Key.

  • Page 197: Print From Pc

    Print from PC 4 Print from PC Printer Driver Print Settings Screen ..................189 Printing from PC ........................193 Printing from the Mobile Device....................204 Printing Data Saved in the Printer..................207 Monitoring the Printer Status (Status Monitor)..............222...

  • Page 198: Printer Driver Print Settings Screen

    Print from PC > Printer Driver Print Settings Screen Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. ➡  Printer Driver User Guide 1 [Quick Print] tab Provides icons that can be used to easily configure frequently used functions. Each time you click an icon, it changes to an image resembling the print results and applies the settings.

  • Page 199: Displaying The Printer Driver Help

    Print from PC > Printer Driver Print Settings Screen 4 [Imaging] tab This tab lets you configure settings related to the quality of the print results. 5 [Publishing] tab This tab lets you create covers and inserts for print jobs and put inserts between sheets of OHP film. 6 [Job] tab This tab lets you configure settings for saving print data from the computer to the machine.

  • Page 200: Changing The Default Printer Driver Settings (Windows 10)

    Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 10) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡  Printer Driver User Guide Click [Start] button on the Windows and then select [Windows System]...

  • Page 201: Changing The Default Printer Driver Settings (Windows 11)

    Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 11) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡  Printer Driver User Guide Click the [Start] button [Control Panel]...

  • Page 202: Printing From Pc

    NOTE • To print the document from applications, install the printer driver downloaded from Download Center (https://kyocera.info/) on your computer. • In some environments, the current settings are displayed at the bottom of the printer driver. • When printing the cardstock or envelopes, load the cardstock or envelopes in the multipurpose tray before performing the following procedure.

  • Page 203: Configure The Settings

    Print from PC > Printing from PC Configure the settings. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab. Click "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered.

  • Page 204: Printing On Non-Standard Size Paper

    Print from PC > Printing from PC Printing on Non-standard Size Paper If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the [Basic] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size"...
  • Page 205 Print from PC > Printing from PC Register the group. Click the [Basic] tab. Click the [Page Sizes] button. Click the [New] button. Enter the paper size. Enter the name of the paper. Click the [Save] button. Click the [OK] button.
  • Page 206 Print from PC > Printing from PC Click the [OK] button. Display the print settings screen. Click [File] and select [Print] in the application. Select the paper size and type of non-standard size paper. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Basic] tab.
  • Page 207 Print from PC > Printing from PC Click "Print size" menu and select the paper size registered in step 2. To print on the special paper such as thick paper or transparency, click [Media type] menu and select the media type. NOTE If you loaded a postcard or envelope, select [Cardstock] or [Envelope] in the "Media type"...

  • Page 208: Printing With Universal Print

    Print from PC > Printing from PC Printing with Universal Print Jobs can be printed via the cloud by using the cloud service "Universal Print" provided by Microsoft Corporation. Users authorized in the Azure Active Directory can print to Universal Print ready printers from anywhere. NOTE •...
  • Page 209 Print from PC > Printing from PC Click [OK]. Returns to the Universal Print Settings screen. NOTE Once registration is complete, [Register] in "Universal Print" will change to [Unregister], and the expiration date of certificate will be shown. Click [Refresh] if the display remains unchanged.  ...
  • Page 210 Print from PC > Printing from PC Registering a Shared Printer to a Computer To use Universal Print, it is necessary to add a shared printer registered with Universal Print to the computer. Login Select the Windows Start button [Settings] [Accounts] [Access work or school].

  • Page 211: Print The Job

    Print from PC > Printing from PC Print the Job Display the screen. Click [File] and select [Print] in the application. Configure the settings. Select a registered shared printer from the [Printer] menu and click the [Properties] button. Set the paper size, printer function, etc., as desired. Click [OK] button to return to the Print dialog box.

  • Page 212: Canceling Printing From A Computer

    Print from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: ➡  ...

  • Page 213: Printing From The Mobile Device

    Print from PC > Printing from the Mobile Device Printing from the Mobile Device This machine supports the AirPrint and Mopria. According to the supported OS and application, you can print the job from any mobile device or computer without installing a printer driver. Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products.

  • Page 214: Printing By Mopria

    Print from PC > Printing from the Mobile Device Printing by Mopria Mopria is a standard on printing function included in Android 4.4 or later products. Mopria Print Service needs to be installed and enabled in advance. For details on how to use, refer to a Web site of Mopria Alliance.

  • Page 215: Printing With Wi-Fi Direct

    Print from PC > Printing from the Mobile Device Printing with Wi-Fi Direct Wi-Fi Direct is a wireless LAN standard that Wi-Fi Alliance has been established. This is one of the functions of the wireless LAN, without a wireless LAN access point or wireless LAN router, between devices can communicate directly on a peer-to-peer basis.

  • Page 216: Printing Data Saved In The Printer

    Print from PC > Printing Data Saved in the Printer Printing Data Saved in the Printer You can save the print job into the Job Box of this device and print it as necessary. If you configure settings in the [Job] tab of the printer driver and then print, the print job will be saved in the Job Box (memory) and printing can be executed at the machine.

  • Page 217: Printing Documents From Private Print Box

    Print from PC > Printing Data Saved in the Printer Printing Documents from Private Print Box In Private Printing, you can specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a password in the printer driver. The job is released for printing by entering the password on the operation panel, ensuring confidentiality of the print job.

  • Page 218: Deleting The Documents Stored In The Private Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Private Print Box Display the screen. [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...

  • Page 219: Printing Document From Stored Job Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up a password as necessary. If you set up a password, enter the password when printing. Print data will be stored in the Stored Job Box after printing.

  • Page 220: Deleting The Documents Stored In The Stored Job Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Stored Job Box Display the screen. [Home] key > [Job Box] Select [Private Print/Stored Job]. Select the creator of the document. Delete the document. Select the document to delete >...

  • Page 221: Printing Document From Quick Copy Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Quick Copy Box Quick Copy feature facilitates additional prints of a document already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job Box. When additional copies are required, you can reprint the required number of copies from the touch panel.

  • Page 222: Deleting The Documents Stored In The Quick Copy Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Quick Copy Box Display the screen. [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...

  • Page 223: Printing Document From Proof And Hold Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Proof and Hold Box The Proof and Hold feature produces only a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box.

  • Page 224: Deleting The Documents Stored In The Proof And Hold Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Proof and Hold Box Display the screen. [Home] key > [Job Box] Select [Quick Copy/Proof and Hold]. Select the creator of the document. Delete the document. Select the document to delete >...

  • Page 225: Printing Documents From Pin Print Box

    Print from PC > Printing Data Saved in the Printer Printing Documents from PIN Print Box This PIN Print Box holds printing when printing is executed from applications that use the IPP protocol, such as AirPrint and Mopria. A pending print job can be output by entering the PIN code that was set at the time of printing.

  • Page 226: Deleting The Documents Stored In The Pin Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the PIN Print Box Display the screen. [Home] key > [Job Box] Select [PIN Print]. Select the creator of the document. Delete the document. Select the document to delete > [Delete] Enter the PIN code.

  • Page 227: Printing Document From Universal Print Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Universal Print Box For added security, Universal Print can set a PIN code for the printing jobs. Jobs with a PIN code will be saved in the cloud without being printed. By entering the PIN code from the operation panel, jobs from this machine can be printed.
  • Page 228 Print from PC > Printing Data Saved in the Printer Printing the Documents Stored in the Universal Print Box Display the screen. Select [Universal Print] in the Home screen. Select the creator of the document. Print the document. Select the document to print > [Print] Enter the PIN code.

  • Page 229: Deleting The Documents Stored In The Universal Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Universal Print Box Display the screen. Select [Universal Print] in the Home screen. Select the creator of the document. Delete the document. Select the document to delete > [Delete] Enter the PIN code.

  • Page 230: Configure The Job Box

    Print from PC > Printing Data Saved in the Printer Configure the Job Box Configure settings for Job Box. Display the screen. [Home] key > [...] > [System Menu] > [Function Settings] > [Job Box]. Configure the settings. The following settings can be configured. [Quick Copy Job Retention] To maintain free space on the box, you can set the maximum number of stored jobs.

  • Page 231: Monitoring The Printer Status (Status Monitor)

    Print from PC > Monitoring the Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the printer status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER is installed. •...

  • Page 232: Exiting The Status Monitor

    Print from PC > Monitoring the Printer Status (Status Monitor) Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor. Exit manually Click the settings icon and select Exit in the menu to exit the Status Monitor. Exit automatically The Status Monitor automatically shuts down if it is not being used.

  • Page 233: Quick View State

    Print from PC > Monitoring the Printer Status (Status Monitor) Quick View State The status of the printer is displayed using icons. Detailed information is displayed when the Expand button is clicked. 1 Printing progress tab 2 Paper tray status tab 3 Toner Status Tab 4 Alert tab 5 Expand button...

  • Page 234: Printing Progress Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Printing Progress Tab The status of the print jobs is displayed. 1 Status icon 2 Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click.

  • Page 235: Paper Tray Status Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Paper Tray Status Tab Information is displayed about the paper in the printer and about the amount of paper remaining.

  • Page 236: Toner Status Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Toner Status Tab The amount of toner remaining is displayed.

  • Page 237: Alert Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Alert Tab If an error occurs, a notice is displayed using a 3D image and a message.

  • Page 238: Status Monitor Context Menu

    Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. [Command Center RX] If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Command Center RX to modify or confirm the network settings.

  • Page 239: Status Monitor Notification Settings

    Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings The Status Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. Select "Enable event notification". If this setting is set to Off, then the Status Monitor will not start up even when printing is executed.
  • Page 240 Print from PC > Monitoring the Printer Status (Status Monitor) Click "Sound file / Text to Speech" column. Click the browse (...) button to notify the event by sound file. NOTE The available file format is WAV.   When customizing the message texts to read on the screen aloud, enter the texts in the text box.

  • Page 241: Operation On The Machine

    Operation on the Machine 5 Operation on the Machine Loading Originals ........................233 Recalling Frequently Used Functions (Favorites)..............238 Registering Shortcuts (Copy, Send, and Document Box Settings) ........246 Copying.............................250 Basic Scanning (Sending)......................253 Sending Document via E-mail ....................254 Sending Document to Desired Shared Folder on a Computer (Scan to PC) ....256 Sending Document to Folder on an FTP Server (Scan to FTP) ...........260 Scanning using TWAIN or WIA....................263 Useful Sending Method ......................265...

  • Page 242: Loading Originals

    Operation on the Machine > Loading Originals Loading Originals Load the originals on the platen or document processor, depending on the original size, type, volume, and function. Platen Place the sheet, book, postcards, and envelopes. Document processor Place the multiple originals. You can also place the two-sided originals. Placing Originals on the Platen You may place books or magazines on the platen in addition to ordinary sheet originals.
  • Page 243 Operation on the Machine > Loading Originals Placing Envelopes or Cardstock on the Platen Put the scanning side facedown. Align it flat against the original size indicator plates with the back left corner as the reference point. NOTE For the procedure for feeding envelopes or cardstock, refer to the following: ➡  ...

  • Page 244: Original Specifications Available In The Document Processor

    Operation on the Machine > Loading Originals Original Specifications available in the Document Processor The document processor automatically scans each sheet of multiple originals. Originals Supported by the Document Processor The document processor supports the following types of originals. Setting Description Thickness 60 to 90 g/m...
  • Page 245 Operation on the Machine > Loading Originals Adjust the original width guides. Place the original. Put the side to be scanned (or the first side of two-sided originals) face-up. Slide the leading edge into the document processor as far as it will go. NOTE For details on Original Orientation, refer to the following: ➡  ...
  • Page 246 Operation on the Machine > Loading Originals Originals with punched holes or perforated lines should be placed on the right side (so that they will be scanned last).  ...

  • Page 247: Recalling Frequently Used Functions (Favorites)

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Frequently Used Functions (Favorites) After you add frequently used functions to Favorites, you can recall them quickly and easily. Favorites are registered by selecting from two types of recalling methods. •...
  • Page 248 Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Job Folder (Destination Entry) Use when you want to send images to a shared folder on any computer or to a folder on the FTP server. Follow the instructions on the screen to configure the settings, such as the destination or color selection. Default Registration •...

  • Page 249: Register Favorites (Wizard Mode)

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Simple Sending Email (Address Book) Use when you want to send images to an email address registered in the address book. Follow the instructions on the screen to configure the settings, such as the destination or color selection. Default Registration •...

  • Page 250: Register Favorites (Program Mode)

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Register Favorites (Program Mode) When selecting the program format, first set the copy function, transmission function, fax function, destination, etc. to be registered. Display the screen Select [Copy] in the Home screen. Select [Menu] >...

  • Page 251: Recalling Favorites (Program Mode)

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Favorites (Program Mode) Recall the favorite. Select [Favorites] of the task bar of the home screen or [Favorites] of the [Copy] functions screen, the [Send] functions screen, or the like, or select a registered favorites icon. If you selected the icon of a favorite, that favorite will be recalled.

  • Page 252: Recalling Favorites (Wizard Mode)

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Recalling Favorites (Wizard Mode) Recall the favorite. Select [Favorites] of the task bar of the home screen or [Favorites] of the [Copy] functions screen, the [Send] functions screen, or the like, or select a registered favorites icon. If you selected the icon of a favorite, that favorite will be recalled.

  • Page 253: Editing Favorites

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Editing Favorites You can change favorite number and favorite name. Display the screen. [Home] key > […] > [Favorites] Select [Menu] > [Edit]. Edit the favorite. Select corresponding to the favorite number (01 to 20) to change. Select [Menu] >...

  • Page 254: Deleting Favorites

    Operation on the Machine > Recalling Frequently Used Functions (Favorites) Deleting Favorites Display the screen. [Home] key > [...] > [Favorites] Select [Menu] > [Edit]. Deleting Favorites. Select the corresponding favorite number (01 to 20) to delete. [Menu] > [Delete] > [Delete]...

  • Page 255: Registering Shortcuts (Copy, Send, And Document Box Settings)

    Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Registering Shortcuts (Copy, Send, and Document Box Settings) You can register shortcuts for easy access to the frequently used functions. A function name linked to a registered shortcut can be changed as necessary. Creating new shortcuts New shortcuts can be created in the basic screen of each function.
  • Page 256 Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Enter the shortcut name > [Next >]. NOTE The function name will be displayed if you do not enter a shortcut name.   Confirm the entry. Select [Shortcut Name], [Function], or [Permission] to change the settings. NOTE [Permission] is displayed when the user login administration is enabled.

  • Page 257: Editing Shortcuts

    Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Editing Shortcuts Shortcut editing is performed in the basic screen of each function. Display the basic screen you want to register. Edit the shortcut. Select [Menu] > [Shortcut]. The Add/Edit Shortcut screen is displayed.

  • Page 258: Deleting Shortcuts

    Operation on the Machine > Registering Shortcuts (Copy, Send, and Document Box Settings) Deleting Shortcuts Shortcut deletion is performed in the basic screen of each function. Display the basic screen you want to register. Delete the shortcuts. Select [Menu] > [Shortcut]. The Add/Edit Shortcut screen is displayed.

  • Page 259: Copying

    Operation on the Machine > Copying Copying The procedures here represent the basic copy operation and how to cancel the copy. Basic Operation [Home] key > [Copy] Place the original. ➡   Loading Originals (page 233) Configure the functions. Scroll the window to display the functions, then configure the settings. ➡  ...
  • Page 260 Operation on the Machine > Copying Press the [Start] key. Copying begins.

  • Page 261: Canceling Jobs

    Operation on the Machine > Copying Canceling Jobs Select the [Stop] key with the copy screen displayed. Cancel a job. When there is a job is being scanned, the copy job is canceled. When there is a job printing or on standby, canceling job screen appears. The current print job is temporarily interrupted.

  • Page 262: Basic Scanning (Sending)

    Operation on the Machine > Basic Scanning (Sending) Basic Scanning (Sending) This machine can send a scanned image as an attachment of an E-mail message or to a PC linked to the network. In order to do this, it is necessary to register the sender and destination (recipient) address on the network.

  • Page 263: Sending Document Via E-Mail

    Operation on the Machine > Sending Document via E-mail Sending Document via E-mail NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. • Before sending the scanned document with an E-mail, configure the SMTP and E-mail settings. ➡  ...

  • Page 264: Configure The Settings

    Operation on the Machine > Sending Document via E-mail Up to 256 characters can be entered. ➡   Character Entry Method (page 792) When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears. ➡   Re-entering the New Destination (page 285) To enter multiple destinations, select [Next Destination] and enter the next destination.

  • Page 265: Sending Document To Desired Shared Folder On A Computer (Scan To Pc)

    Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Sending Document to Desired Shared Folder on a Computer (Scan to PC) You can store the scanned document into the desired shared folder on a computer. NOTE •...
  • Page 266 Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Enter the destination information To directly specify the SMB folder, select [Folder Path Entry] and enter each item. NOTE When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears.
  • Page 267 Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) NOTE • If you selected [Search Folder from Network], you can search all PCs on the network for a destination. • If you selected [Search Folder by Host Name], you can search for a destination from among PCs that are connected to the network by entering "Domain/Workgroup Name"/"Host Name".
  • Page 268 Operation on the Machine > Sending Document to Desired Shared Folder on a Computer (Scan to PC) Press the [Start] key. NOTE A confirmation prompt is displayed on the screen if more than one destination is specified. Confirm and select [Yes]. Sending starts.  ...

  • Page 269: Sending Document To Folder On An Ftp Server (Scan To Ftp)

    Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Sending Document to Folder on an FTP Server (Scan to FTP) NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. •...
  • Page 270 Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Setting Detail Host Name Host name or IP address of FTP server To enter the IPv6 address, enclose the address in brackets [ ]. Limited character count: 64 characters or less Example: [2001:db8:a0b:12f0::1] Port Port number...
  • Page 271 Operation on the Machine > Sending Document to Folder on an FTP Server (Scan to FTP) Press the [Start] key. NOTE When selecting On for "Destination Check before Send", the confirmation screen appears. ➡   Confirmation Screen of Destinations (page 284)  ...

  • Page 272: Scanning Using Twain Or Wia

    Operation on the Machine > Scanning using TWAIN or WIA Scanning using TWAIN or WIA This subsection explains how to scan an original using TWAIN. The WIA driver is used in the same way. NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. •...
  • Page 273 Operation on the Machine > Scanning using TWAIN or WIA Scan the originals. Click the [Scan] button. The document data is scanned.

  • Page 274: Useful Sending Method

    Operation on the Machine > Useful Sending Method Useful Sending Method You can specify the following useful scanning (sending) methods. WSD Scan Saves images of originals scanned on this machine as files on a WSD-compatible computer. ➡   Executing WSD scan (page 268) Scanning using File Management Utility Scans a document using the settings of File Management Utility and saves the image data and scanning information on a specified server or in a specified folder.

  • Page 275: Wsd Scan

    Operation on the Machine > WSD Scan WSD Scan WSD Scan saves images of originals scanned on this machine as files on a WSD-compatible computer. NOTE • To use WSD Scan, confirm that the computer used for WSD scanning and the machine is network- connected, and "Sending Job - WSD Scan"...

  • Page 276: Install The Driver (For Windows 11)

    Operation on the Machine > WSD Scan Install the Driver (for Windows 11) Click the [Start] button [Control Panel] [Devices and Printers] Install the driver. Click [Add Device]. Select the icon that displays the machine model name, and click [Next]. When the machine model icon is displayed as a "printer"...

  • Page 277: Executing Wsd Scan

    Operation on the Machine > WSD Scan Executing WSD scan WSD Scan saves images of originals scanned on this machine as files on a WSD-compatible computer. NOTE • When transmitting using wireless LAN, select the interface dedicated to the send function in advance. •...
  • Page 278 Operation on the Machine > WSD Scan Press the [Start] key. Sending begins and the software installed on the computer is activated. (Procedure from your computer) [From Computer] > [Start] Use the software installed on the computer to send the images.

  • Page 279: Scanning With Fmu Connection

    "File Management Utility" (downloaded from Download Center (https://kyocera.info/)), and save the image data and scanning information on a specified server or folder. Unlike regular transmission functions, this application lets you use metadata such as the scan date and time and the data format.
  • Page 280 Operation on the Machine > Scanning with FMU Connection Press the [Start] key. Sending starts.

  • Page 281: Sending To Different Types Of Destinations (Multi Sending)

    Operation on the Machine > Sending to different types of destinations (Multi sending) Sending to different types of destinations (Multi sending) You can specify destinations combining E-mail addresses, folders (SMB or FTP), and fax numbers. This is referred to as Multi Sending. This is useful for sending to different types of destination (E-mail addresses, folders, etc.) in a single operation.
  • Page 282 Operation on the Machine > Sending to different types of destinations (Multi sending) Press the [Start] key. NOTE When selecting On for "Destination Check before Send", the confirmation screen appears. ➡   Confirmation Screen of Destinations (page 284)   Press the [Start] key. NOTE A confirmation prompt is displayed on the screen.

  • Page 283: Sending Documents To E-Mail Address Of Logged In User (To Myself)

    Operation on the Machine > Sending Documents to E-mail Address of Logged in User (to myself) Sending Documents to E-mail Address of Logged in User (to myself) Sends to the E-mail address of the logged in user when user login is enabled. Configure the settings.

  • Page 284: Using A Fax Server To Send (Fax Server Send)

    Operation on the Machine > Using a Fax Server to Send (Fax Server Send) Using a Fax Server to Send (Fax Server Send) You can send a scanned document via a fax server. NOTE • A fax server is required to use this function. For information about the fax server, contact the applicable administrator.
  • Page 285 Operation on the Machine > Using a Fax Server to Send (Fax Server Send) Enter the recipient information. Select [Fax No. Entry]. Enter the fax number > [OK]. NOTE • Use the numeric keys to enter a number. • When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears.

  • Page 286: Canceling Sending Jobs

    Operation on the Machine > Canceling Sending Jobs Canceling Sending Jobs Select the [Stop] key with the send screen displayed. Cancel a job. When there is a job is being scanned, Job Cancel appears. When there is a job sending or on standby, Canceling job screen appears. Select the job you wish to cancel >...

  • Page 287: Handling Destination

    Operation on the Machine > Handling Destination Handling Destination This section explains how to select and confirm the destination. Specifying Destination Select the destination using either of the following methods except entering address directly: • Choosing from the Address Book ➡  ...

  • Page 288: Choosing From The Address Book

    Operation on the Machine > Handling Destination Choosing from the Address Book For more information about how to register destinations in the Address Book, refer to the following: ➡   Registering Destinations in the Address Book (page 173) In the Destination screen for sending, select [Address Book] > NOTE For details on the External Address Book, refer to the following: ➡  Command Center RX User Guide...
  • Page 289 Operation on the Machine > Handling Destination Accept the destination > [OK] Destinations can be changed later. ➡   Checking and Editing Destinations (page 283) NOTE You can set the default sort setting of the address for the address book. ➡   Sort (page 434)  ...

  • Page 290: Choosing From One Touch Key

    Operation on the Machine > Handling Destination Choosing from One Touch Key In the destination screen for sending, select the One Touch Keys where the destination is registered. NOTE • If the One Touch Key for the desired destination is hidden on the touch panel, select Displays One Touch Keys that are hidden.

  • Page 291: Choosing From The Search (No.)

    Operation on the Machine > Handling Destination Choosing from the Search (No.) [Home] key > [...] > [System Menu] > [Function Settings] > [One-Touch Key] > [Add/Edit One-Touch Key] Access the destination by specifying the 4-digit (0001 to 1000) One Touch Key number. In the destination screen for sending, select [Search (No.)] to display the numeric entry screen.

  • Page 292: Checking And Editing Destinations

    Operation on the Machine > Handling Destination Checking and Editing Destinations Display the screen. Specify the destination. ➡   Specifying Destination (page 278) Check and edit the destination. Select to display a destination list. • Select (information icon) to check the destination. •...

  • Page 293: Confirmation Screen Of Destinations

    Operation on the Machine > Handling Destination Confirmation Screen of Destinations When selecting On for "Destination Check before Send", the confirmation screen of destinations appears after pressing the [Start] key. ➡   Destination Check before Send (page 427) Move the screen to the bottom and confirm all destinations. Selecting (information icon) shows the detailed information of the destination.

  • Page 294: Re-Entering The New Destination

    Operation on the Machine > Handling Destination Re-entering the New Destination If the "Entry Check for New Dest." is set to on, the re-entering screen for the destination information is displayed. ➡   Entry Check for New Dest. (page 427) Enter the same destination information again, and select [OK].

  • Page 295: Recall

    Operation on the Machine > Handling Destination Recall "Recall" is a function allowing you to send the last entered destination once again. To send to the same destination again, select [Recall] to call the destination to the destination list. Select [Recall]. The destination you sent is displayed on the destination list.

  • Page 296: How To Use The Fax Function

    Operation on the Machine > How to use the FAX Function How to use the FAX Function On products with a FAX function, it is possible to use the FAX function. The fax function can be used on products equipped with fax capability. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 297: Using Document Boxes

    Operation on the Machine > Using Document Boxes Using Document Boxes Document Box is a function for saving print data from a computer and sharing it with multiple users. The following types of document boxes are available: • Job Box •...

  • Page 298: What Is Usb Drive Box

    Operation on the Machine > Using Document Boxes What is USB Drive Box? A USB drive can be connected to the USB memory slot on the machine to print a saved file. You can print data directly from the USB drive without a PC. Image files scanned using this machine can also be saved to USB drive in the PDF, TIFF, JPEG, XPS, OpenXPS, high compression PDF.

  • Page 299: What Is A Fax Memory Rx Box/Subaddress Box/Polling Box

    Operation on the Machine > Using Document Boxes What is a Fax Memory RX Box/Subaddress Box/Polling Box? Fax Box store the fax data. The fax function can be used on products equipped with fax capability. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 300: Sending Documents To E-Mail Address Of Logged In User (To Myself)

    Operation on the Machine > Using Document Boxes Sending Documents to E-mail Address of Logged in User (to myself) Sends to the E-mail address of the logged in user when user login is enabled. Configure the settings. Before using this function, the following are necessary. •...

  • Page 301: Using Removable Usb Drive

    Operation on the Machine > Using Removable USB Drive Using Removable USB Drive Plugging USB drive directly into the machine enables you to quickly and easily print the files stored in the USB drive without having to use a computer. The following file types can be printed: •...
  • Page 302 Operation on the Machine > Using Removable USB Drive Plug the USB drive. Plug the USB drive into the USB memory Slot. When the machine recognizes the USB drive, the message "USB Drive is recognized. Displaying files." appears. Select [Continue]. Displays the USB drive operation screen.

  • Page 303: Saving Documents To Usb Drive (Scan To Usb)

    Operation on the Machine > Using Removable USB Drive Saving Documents to USB Drive (Scan to USB) You can store scanned documents to a removable USB drive. NOTE The maximum number of the storable files is 1,000.   Place the original. ➡  ...
  • Page 304 Operation on the Machine > Using Removable USB Drive Store the document. Select the folder where the file will be stored. Select [Store File]. Set the type of original, file format, etc., as desired. For the features that can be set, refer to the following: ➡  ...

  • Page 305: Check The Usb Drive Information

    Operation on the Machine > Using Removable USB Drive Check the USB Drive Information In the USB Drive screen, select [Menu] > [USB Info]. Once you confirm the information, select [Close].

  • Page 306: Removing Usb Drive

    Operation on the Machine > Using Removable USB Drive Removing USB Drive IMPORTANT Be sure to follow the proper procedure to avoid damaging the data or USB drive.   Display the screen. [Home] key > [USB Drive] > [Menu] Select [Remove USB]. When "USB Drive can be safely removed."...

  • Page 307: Using Various Functions

    Using Various Functions 6 Using Various Functions About Functions Available on the Machine................299 Functions ..........................308...

  • Page 308: About Functions Available On The Machine

    Using Various Functions > About Functions Available on the Machine About Functions Available on the Machine This machine provides the various functions available. Copy Each function is displayed in the Body when Global Navigation is selected. For details on each function, see the table below. Function Description [Original Size]...
  • Page 309 Using Various Functions > About Functions Available on the Machine Function Description [Border Erase] Erases the black border that forms around the image. ➡   Border Erase, Border Erase/Full Scan (page 338) [Duplex] Produces two-sided copies. You can also create single-sided copies from two-sided originals.
  • Page 310 Using Various Functions > About Functions Available on the Machine Function Description [Detect Folded Corner Orig.] When scanning a document from the document processor, scanning is automatically stopped when a document with a folded corner is detected. ➡   Detect Folded Corner Orig. (page 348) [Skip Blank Page] When there are blank pages in a scanned document, this function skips the blank pages and prints only pages that are not blank.

  • Page 311: Send

    Using Various Functions > About Functions Available on the Machine Send Each function is displayed in the Body when Global Navigation is selected. For details on each function, see the table below. Function Description [Original Size] Specify the original size to be scanned. ➡  ...
  • Page 312 Using Various Functions > About Functions Available on the Machine Function Description [Color Selection] Select the color setting. ➡   Color Selection (page 322) [Sharpness] Adjusts the sharpness of image outlines. ➡   Sharpness (page 326) [Clarify Text (Noise Removal)] When scanning and sending a document in black and white, it eliminates background noise and improves the legibility of the text.
  • Page 313 Using Various Functions > About Functions Available on the Machine Function Description [Fax Polling RX] Dial the destination and receive documents for Polling Transmission stored in the polling box. This item is displayed for fax-compatible machines. ➡  FAX Operation Guide [FTP Encrypted TX] Encrypts images when sending via FTP.

  • Page 314: Usb Drive (Store File, Printing Documents)

    Using Various Functions > About Functions Available on the Machine USB Drive (Store File, Printing Documents) Each function is displayed in the Body when Global Navigation is selected. For details on each function, see below: ➡   USB Drive (Store File) (page 305) ➡  ...
  • Page 315 Using Various Functions > About Functions Available on the Machine Function Description [Erase Colors] Erases colors in the source document. ➡   Erase Colors (page 331) [Sharpness] Adjusts the sharpness of image outlines. ➡   Sharpness (page 326) [Clarify Text (Noise Removal)] When scanning and sending a document in black and white, it eliminates background noise and improves the legibility of the text.
  • Page 316 Using Various Functions > About Functions Available on the Machine USB Drive (Printing Documents) Function Description [Paper Selection] Select the cassette or multipurpose tray that contains the required paper size. ➡   Paper Selection (page 310) [Collate] Prints the output by page or set. ➡  ...

  • Page 317: Functions

    Using Various Functions > Functions Functions On pages that explain a convenient function, the modes in which that function can be used are indicated by icons. [Org./Paper/Finishing] Access to the function is indicated by icons. Example: Select [Org./Paper/Finishing] in the Copy screen to use the function. [Org./SendData Format] Access to the function is indicated by icons.
  • Page 318 Using Various Functions > Functions  [Inch] Value Description Letter, Legal, Statement-R, Oficio II, Executive Select from the Inch standard size.  [Others] Value Description 16K, Hagaki (Cardstock), Oufukuhagaki (Return Select from special standard sizes and custom sizes. postcard), Custom, Envelope Monarch, Envelope #10, For instructions on how to specify the custom Envelope #9, Envelope #6, Envelope DL, Envelope C5, original size, refer to the following:...

  • Page 319: Paper Selection

    Using Various Functions > Functions Paper Selection Select the cassette or multipurpose tray that contains the required paper size. If [Auto] is selected, paper the same size as the original is automatically selected. NOTE • Specify in advance the size and type of the paper loaded in the cassette. ➡  ...

  • Page 320: Media Type

    Using Various Functions > Functions  [Size Entry] Value Description Metric Enter the size not included in the standard size. X: 70 to 216 mm (in 1 mm increments) If [Size Entry] is selected, use [+], [-], or the numeric keys to set the size of "X" (width) and "Y" (length). Y: 148 to 356 mm (in 1 mm increments) Inch X: 2.76 to 8.50"...

  • Page 321: Mixed Size Originals

    Using Various Functions > Functions Mixed Size Originals Scan the documents of different sizes that are set in the document processor all at once. This function cannot be used if platen is used. Copying Value Description [Off] ― [Same Width] Scans and copies multiple sheets of the same width using the document processor.
  • Page 322 Using Various Functions > Functions  Example: A4, Legal IMPORTANT When placing originals of different width, arrange the originals so that their left sides and top sides are aligned, and place the originals in alignment with the far width guide. If the originals are not aligned in this way, they may not be scanned correctly, and skewing or original jams may result.

  • Page 323: Original Orientation

    Using Various Functions > Functions Original Orientation Select the orientation of the original document top edge to scan correct direction. To use any of the following functions, the document's original orientation must be set. • Zoom • Duplex • Border Erase, Border Erase/Full Scan •...

  • Page 324: Collate

    Using Various Functions > Functions Collate Prints the output by set. Value: [Off], [On] Scans multiple originals and delivers complete sets of copies as required according to page number.

  • Page 325: Id Card Copy

    Using Various Functions > Functions ID Card Copy Use this when you want to copy a driver's license or an insurance card. When you scan the front and back of the card, both sides will be combined and copied onto a single sheet. Value: [Off], [On]...

  • Page 326: Density

    Using Various Functions > Functions Density Make the print darker or lighter. Select [-4] to [4] (lighter to darker) to set the darkness.

  • Page 327: Original Image

    Using Various Functions > Functions Original Image Select original image type for best results. Original Image Quality (Copy) [Text+Photo]  Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen.
  • Page 328 Using Various Functions > Functions [Graphic/Map]  Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen. If the colors are not bright enough, select [On (Bright)].
  • Page 329 Using Various Functions > Functions Original Image (Send/Print/Store) [Text+Photo] Best for mixed text and photo documents.  Highlighter Enhancement Value Description [Off], [On (Normal)], [On (Bright)] Select [On (Normal)] to reproduce the color of the text and markings made with highlighter pen. If the colors are not bright enough, select [On (Bright)].

  • Page 330: Ecoprint

    Using Various Functions > Functions EcoPrint EcoPrint saves toner when printing. Use this function for test prints or any other occasion when high quality print is not required. Value: Off, On...

  • Page 331: Color Selection

    Using Various Functions > Functions Color Selection Select the color setting. Copying Item Description [Auto Color] Automatically recognizes whether documents are color or black and white. [Full Color] Prints documents in full color. [Black & White] Prints documents in black and white. Sending/Storing Item Description...

  • Page 332: Color Balance

    Using Various Functions > Functions Color Balance Adjust the strength of cyan, magenta, yellow, and black. [Off]  [On] Item Description [Cyan] Move the cursor to adjust each color ("Cyan", "Magenta", "Yellow", "Black"). [Magenta] Value: [-5] to [5] [Yellow] [Black] NOTE This feature is used with full color and auto color copying.

  • Page 333: Hue Adjustment

    Using Various Functions > Functions Hue Adjustment Adjust the color (hue) of images. Make adjustments such as adjusting red to a strong yellow-red or yellow to a strong green-yellow to make more creative copies. The following settings can be set. Item Description [Off]...
  • Page 334 Using Various Functions > Functions NOTE • This feature is used with full color and auto color copying. • These adjustments are especially useful on rich color images.  ...

  • Page 335: Sharpness

    Using Various Functions > Functions Sharpness Adjusts the sharpness of image outlines. When copying penciled originals with rough or broken lines, clear copies can be taken by adjusting sharpness toward "Sharpen". When copying images made up of patterned dots such as magazine photos, in which moire patterns appear, edge softening and weakening of the moire effect can be obtained by setting the sharpness toward "Blur".

  • Page 336: Background Density Adj

    Using Various Functions > Functions Background Density Adj. Removes dark background from originals, such as newspapers. If the background color is obtrusive, select [Auto]. If selecting [Auto] does not remove the background color, select [Manual] and adjust the density of the background color. Item Description [Off]...

  • Page 337: Saturation

    Using Various Functions > Functions Saturation Adjust the color saturation of the image. NOTE This feature is used with full color and auto color. Saturation is disabled if Auto Color detects black and white originals.   Item Description [-1] to [-3] (Grayish) Results in paler color.

  • Page 338: Prevent Bleed-Thru

    Using Various Functions > Functions Prevent Bleed-thru Hides background colors and image bleed-through when scanning thin original. (Value: Off / On)

  • Page 339: Contrast

    Using Various Functions > Functions Contrast Adjust the contrast between light and dark of the image. Item Description [1] to [4] (Higher) Increases the sharpness of colors. [-1] to [-4] (Lower) Creates smoother colors.

  • Page 340: Erase Colors

    Using Various Functions > Functions Erase Colors Erases colors in the source document. [Off]  [On] Value Description [Yellow], [Red], [Cyan], [Magenta], Select the colors to erase. You can select up to 6 colors. [Green], [Blue], [Black]  Color Range Value Description [1] (Narrower) to [5] (Wider) Choose a range of colors to erase.

  • Page 341: Zoom

    Using Various Functions > Functions Zoom Adjust the zoom to reduce or enlarge the image. Copying The following zoom options are available. Auto Adjusts the image to match the paper size. Standard Zoom [400%] Maximum [200%] ― [141%] [129%] Statement Letter [115%] [90%]...

  • Page 342: Zoom Entry

    Using Various Functions > Functions Zoom Entry Manually reduces or enlarges the original image in 1% increments between 25% and 400%. Use [+], [-] or the numeric keys to set the value.
  • Page 343 Using Various Functions > Functions Printing/Sending/Storing Item Description [100%] Reproduces the original size. [Auto] Reduces or enlarges original to sending/storing size. NOTE • To reduce or enlarge the image, select the paper size, sending size, or storing size. ➡   Paper Selection (page 310) ➡  ...

  • Page 344: Combine

    Using Various Functions > Functions Combine Combines 2 or 4 original sheets into 1 printed page. You can select the page layout and the type of boundary lines around the pages. The following types of the boundary lines are available. [Off] [2 in 1]  Layout...
  • Page 345 Using Various Functions > Functions [4 in 1]  Layout Value Description [Right then Down], [Left then Select the page layout of scanned originals. Down], [Down then Right], [Down then Left]  Border Line Value Description [None], [Solid Line], [Dotted Select the boundary line type. Line], [Positioning Mark]  Original Orientation Value...
  • Page 346 Using Various Functions > Functions Layout image (4 in 1) [Right then Down] [Left then Down] [Down then Right] [Down then Left] NOTE • The paper sizes supported in Combine mode are A4, A5-R, B5, Folio, 216 × 340 mm, Letter, Legal, Statement, Oficio II, and 16K.

  • Page 347: Border Erase, Border Erase/Full Scan

    Using Various Functions > Functions Border Erase, Border Erase/Full Scan Erases the black frame created in the original. The border can be erased as follows: Standard Erase the black frame created in the original. Erasing width is fixed. Full Scan Scan originals without white margins.
  • Page 348 Using Various Functions > Functions  [Border] Value Description Centimeters: 0 mm - 50 mm (in Set the border erase width. 1 mm increments), Inches: 0.00 - Set the value by using [+] or [-]. 2.00” (in 0.01" increments) Entry can also be made using the numeric keys.  [Back Page] Value Description...
  • Page 349 Using Various Functions > Functions  [Border] Value Description Centimeters: 0 mm - 50 mm (in Set the border erase width. 1 mm increments), Inches: 0.00 - Set the value by using [+] or [-]. 2.00” (in 0.01" increments) Entry can also be made using the numeric keys.  [Back Page] Value Description...

  • Page 350: Duplex

    Using Various Functions > Functions Duplex Produces two-sided copies. You can also create single-sided copies from two-sided originals. The following modes are available. 1-sided>>2-sided Produces two-sided copies from one-sided originals. In case of an odd number of originals, the back side of the last copy will be blank.
  • Page 351 Using Various Functions > Functions [1-sided>>2-sided]  Finishing Value Description [BindingLeft/Right], [BindingTop] Select binding orientation.  Original Orientation Value Description [Top Edge on Top], [Top Edge on Select the orientation of the original document top edge to scan correct Left] direction. Select the orientation of the original from [Top Edge on Top] or [Top Edge on Left].
  • Page 352 Using Various Functions > Functions Duplex (During printing) Prints the document on both sides. [1-sided] Disables the function. [Duplex]  Binding Value Description Binding [Left/Right] Prints on both sides so that the correct orientation is achieved when binding the paper on the left or right. Binding [Top] Prints on both sides so that the correct orientation is achieved when binding the paper at the top.

  • Page 353: Continuous Scan

    Using Various Functions > Functions Continuous Scan Scan several sets of originals separately and process them as one job. Scanning of originals will continue until [Finish Scan] is selected. Turn the setting On to perform continuous scanning. (Value: Off/On)

  • Page 354: Job Finish Notice

    Using Various Functions > Functions Job Finish Notice Sends E-mail notice when a job is complete. It can also be set up to send a notice when a job is interrupted. Users can be notified of the completion of a job while working at a remote desk, saving the time spent waiting beside the machine to finish.

  • Page 355: File Name Entry

    Using Various Functions > Functions File Name Entry Adds a file name in the document. Additional information such as job number and date and time can also be set. You can check a job history or job status using the file name, date and time, or job number specified here. Enter the file name (up to 32 characters).

  • Page 356: Priority Override

    Using Various Functions > Functions Priority Override Suspends the current job and gives a new job top priority. The suspended job resumes after the other job is finished. (Value: Off/On) NOTE • This function is not available if current job was an override.  ...

  • Page 357: Detect Folded Corner Orig

    Using Various Functions > Functions Detect Folded Corner Orig. When scanning a document from the document processor, scanning is automatically stopped when a document with a folded corner is detected. Value Description If a bent corner is detected, a message is displayed to stop reading the original.

  • Page 358: Skip Blank Page

    Using Various Functions > Functions Skip Blank Page When there are blank pages in a scanned document, this function skips the blank pages and prints only pages that are not blank. Blank pages can be set as pages that include ruled lines and a small number of characters. The machine detects blank pages, saving unnecessary printing without the need to check for blank pages in the document.

  • Page 359: Sending Size

    Using Various Functions > Functions Sending Size Select size of image to be sent. Select [Same as Original Size], [Metric], [Inch], or [Others] to select the sending size. [Same as Original Size] Automatically sends the same size as the original.  [Metric] Value Description...
  • Page 360 Using Various Functions > Functions Zoom Select [Auto]. ➡   Zoom (page 332) NOTE When you specify the sending size that is different from the original size and select the zoom of [100%], you can send the image as the actual size (no zoom).  ...

  • Page 361: File Format

    Using Various Functions > Functions File format Specify the image file format. Image quality level can also be adjusted. Select the file format from [PDF], [TIFF], [XPS], [JPEG], [OpenXPS], [High Comp. PDF]. When the color mode in scanning has been selected for Grayscale or Full Color, set the image quality. If you selected [PDF] or [High Comp.

  • Page 362: Pdf Encryption Functions

    Using Various Functions > Functions  [XPS] Value Description 1 Low Quality (High Comp) to 5 Color Mode: Auto Color (Color/Grayscale), Auto Color (Color/ Black and High Quality (Low Comp) White), Full Color, Grayscale, Black and White  [OpenXPS] Value Description 1 Low Quality (High Comp) to 5 Color Mode: Auto Color (Color/Grayscale), Auto Color (Color/ Black and High Quality (Low Comp) White), Full Color, Grayscale, Black and White...
  • Page 363 Using Various Functions > Functions [Password to Edit/Print Document] Value Description Off, On Enter the password to edit the PDF file. Select On, enter a password (up to 256 characters). Enter the password again for confirmation. When you have entered the password to edit/print document, you can specifically limit the operation.
  • Page 364 Using Various Functions > Functions If Acrobat 5.0 and later is selected [Password to Open Document ] Value Description Off, On Enter the password to open the PDF file. Select On, enter a password (up to 256 characters). Enter the password again for confirmation. [Password to Edit/Print Document] Value Description...
  • Page 365 Electronic signature can certify a sender of document and prevent falsification. To use this function, it is required to register a signing certificate from Command Center RX or KYOCERA Net Viewer and enable digital signature to files from the system menu. In this manual, a procedure to register a signing certificate from Command Center RX is described as an example.

  • Page 366: Configure The Settings

    Using Various Functions > Functions Password Confirmation on Signature Permission Select whether to confirm password when setting digital signature. Value: [On], [Off] NOTE This function is displayed when Digital Signature is set to [Specify Each Job].   [Password] Set a password required for setting digital signature. Enter a new security password 6 to 16 alphanumeric characters and symbols.

  • Page 367: File Separation

    Using Various Functions > Functions File Separation Creates multiple files for each scanned original data page. (Values [Off]/[Each Page]) When you select [Each Page], the file size is recalculated. NOTE A three-digit serial number such as "abc_001.pdf, abc_002.pdf..." is attached to the end of the file name.  ...

  • Page 368: Scan Resolution, Resolution

    Using Various Functions > Functions Scan Resolution, Resolution Select fineness of scanning resolution. (Values: [600 x 600 dpi]/[400 x 400 dpi Ultrafine]/[300 x 300 dpi]/[200 x 400 dpi Superfine]/[200 x 200 dpi Fine]/ [200 x 100 dpi Normal]) NOTE The larger the number, the better the image resolution. However, better resolution also means larger file sizes and longer send times.

  • Page 369: Clarify Text (Noise Removal)

    Using Various Functions > Functions Clarify Text (Noise Removal) When scanning and sending a document in black and white, it eliminates background noise and improves the legibility of characters. Value: [Off]/[On]...

  • Page 370: Email Subject/Body

    Using Various Functions > Functions Email Subject/Body Adds subject and body when sending a document. Select "Subject"/"Body" to enter the Email subject/body. NOTE • The subject can include up to 256 characters, and the body can include up to 500 characters.  ...

  • Page 371: Ftp Encrypted Tx

    Using Various Functions > Functions FTP Encrypted TX Encrypts images when sending via FTP. Encryption secures the document transmission. (Value: Off / On) NOTE In Command Center RX, click [Security Settings] [Network Security] in order. Be sure that "TLS" of Secure Protocol Settings is [On] and one or more effective encryption are selected in Clientside settings.

  • Page 372: Email Encrypted Tx

    Using Various Functions > Functions Email Encrypted TX Sends encrypted E-mail using the electronic certificate. Encryption secures the document transmission. (Value: Off/On) NOTE To use this function, configure the certificate, protocol and email function in the Command Center RX. ➡   Configuring S/MIME in Command Center RX (page 364)  ...

  • Page 373: Digital Signature To Email

    Using Various Functions > Functions Digital Signature to Email Add a digital signature to the email, using the electronic certificate. By adding a digital signature to an email, you can confirm the identity of the destination and detect tampering during transmission. (Value: Off / On) NOTE To use this function, configure the certificate, protocol and email function in Command Center RX.
  • Page 374 Using Various Functions > Functions Link the E-mail address with S/MIME certificates From the [Address Book] menu, click [Machine Address Book]. Click the contact's [Number] or [Name] you want to edit. Click [Settings] in "S/MIME Certificate". Click [Import] on the required certificate to register it, and then click [Submit]. Click [OK].

  • Page 375: Storing Size

    Using Various Functions > Functions Storing Size Select size of image to be stored. Select [Same as Original Size], [Metric], [Inch], or [Others] to select the storing size. [Same as Original Size] Automatically sends the same size as the original.  [Metric] Value Description...
  • Page 376 Using Various Functions > Functions Zoom Select [Auto]. ➡   Zoom (page 332) NOTE When you select Storing Size that is different from Original Size, and select the Zoom [100%], you can store the image as the actual size (No Zoom).  ...

  • Page 377: Encrypted Pdf Password

    Using Various Functions > Functions Encrypted PDF Password Enter the preassigned password to print the PDF data. Enter the password, and select [OK]. NOTE For details on entering the password, refer to the following: ➡   Character Entry Method (page 792)  ...

  • Page 378: Jpeg/Tiff Print

    Using Various Functions > Functions JPEG/TIFF Print Select the image size when printing JPEG or TIFF files. Item Description [Fit to Paper Size] Fits the image size to the selected paper size. [Image Resolution] Prints at resolution of the actual image. [Fit to Print Resolution] Fits the image size to the print resolution.

  • Page 379: Xps Fit To Page

    Using Various Functions > Functions XPS Fit to Page Reduces or enlarges the image size to fit to the selected paper size when printing XPS file. (Value: Off / On)

  • Page 380: Status/Job Cancel

    Status/Job Cancel 7 Status/Job Cancel Checking Job Status.........................372 Checking Job History .......................379 Job Operation ...........................382 Device Information........................384 Checking the Remaining Amount of Toner and Paper ............386...

  • Page 381: Checking Job Status

    Status/Job Cancel > Checking Job Status Checking Job Status Check the status of jobs being processed or waiting to be printed. Available Status Screens The processing and waiting statuses of jobs are displayed as a list on the touch panel in four different screens - Printing Jobs, Sending Jobs, Storing Jobs, and Scheduled Jobs.

  • Page 382: Details Of The Status Screens

    Status/Job Cancel > Checking Job Status Details of the Status Screens NOTE • You can show the job statuses of all users, or only the statuses of your own jobs. ➡   Job Status/Logs Settings (page 447) • This setting can also be changed from Command Center RX. For details, refer to the following: ➡  Command Center RX User Guide  ...
  • Page 383 Status/Job Cancel > Checking Job Status [Canceling]: Canceling the job (information icon) Select the icon of the job whose detailed information you want to display. ➡   Checking Detailed Information of Jobs (page 378) 5 [Menu] Select the job you want to operate from the list, and select this key. [Cancel]: Cancel the print job.
  • Page 384 Status/Job Cancel > Checking Job Status Send Jobs screen 1 Destination Icons that indicate the job type / Destination Sending Job Email Sending Job Folder Sending Job Fax Sending Job - Fax Server Sending Job Application Multi Sending 2 Status Status of job [Processing]: The status before starting sending such as during scanning originals [Sending]: Sending...
  • Page 385 Status/Job Cancel > Checking Job Status Store Jobs screen 1 Job type Icons that indicate the job type Storing Job Scan Storing Job Fax Storing Job Printer 2 Job Name Job Name or file name 3 Status Status of job [Processing]: The status before starting to save, such as during scanning originals [Storing]: Storing data [Canceling]: Canceling the job...
  • Page 386 Status/Job Cancel > Checking Job Status Scheduled Job Screen 1 Job type Icons that indicate the job type Scheduling Job Fax 2 Destination Destination number 3 Start Time Displays the time to start the scheduled job. (information icon) Select the icon of the job whose detailed information you want to display. ➡  ...

  • Page 387: Checking Detailed Information Of Jobs

    Status/Job Cancel > Checking Job Status Checking Detailed Information of Jobs Display the screen. ➡   Details of the Status Screens (page 373) Check the information. Select (information icon) for the job for which you wish to display detailed information. Detailed information of the selected job is displayed. In Sending Jobs, you can check the destination by selecting (information icon) in "Status/ Destination".

  • Page 388: Checking Job History

    Status/Job Cancel > Checking Job History Checking Job History NOTE • Job history is also available by Command Center RX or KYOCERA Net Viewer from the computer. For details, refer to the following: ➡  Command Center RX User Guide ➡  KYOCERA Net Viewer User Guide •...

  • Page 389: Checking The Detailed Information Of Histories

    Status/Job Cancel > Checking Job History Checking the Detailed Information of Histories Display the screen. ➡   Displaying Job History Screen (page 379) Check the information. Select (information icon) for the job you want to check. Detailed information of the selected job is displayed. After checking, select [Close].

  • Page 390: Sending The Log History

    Status/Job Cancel > Checking Job History Sending the Log History You can send the log history by E-mail. You can either send it manually as needed or have it sent automatically whenever a set number of jobs is reached. ➡   Sending Log History (page 419)

  • Page 391: Job Operation

    Status/Job Cancel > Job Operation Job Operation Pause and Resumption of Jobs Pause/resume all printing jobs in printing/waiting. Display the screen. Select the [Status/Job Cancel] key. Select [Pause All Print Jobs] on the printing jobs status screen. Printing is paused. When resuming the printing of jobs that have been paused, select [Pause All Print Jobs] .

  • Page 392: Canceling Of Jobs

    Status/Job Cancel > Job Operation Canceling of Jobs A job in printing/waiting status can be canceled. Display the screen. Select the [Status/Job Cancel] keys. Select the job to be canceled from the list, and select [Cancel]. Select [Yes] in the confirmation screen.

  • Page 393: Device Information

    Status/Job Cancel > Device Information Device Information Configure the devices/lines installed or connected to this machine or check their status. Display the screen. Select the [Home] key. Select [...] > [Device Information] Confirmation on the machine status or window for operation will appear.
  • Page 394 Status/Job Cancel > Device Information [Option/Application] You can check information on the options and applications that are used. [Capability/Version] You can check the software version and performance. [Security] You can check the security information on the machine. [Report] You can print various reports and lists. [Remote Operation Status] You can check the situation of remote operation.

  • Page 395: Checking The Remaining Amount Of Toner And Paper

    Status/Job Cancel > Checking the Remaining Amount of Toner and Paper Checking the Remaining Amount of Toner and Paper On the touch panel, you can check the availability of toner and paper. Display the screen. [Home] key > [...] > [Device Information] > [Supplies/Paper] Check the information.

  • Page 396: System Menu

    System Menu 8 System Menu Operation Method........................388 System Menu Settings ......................389 Device Settings ........................393 Notification/Report........................414 Function Settings........................421 Network Settings ........................450 Security Settings ........................479 JobAccounting/Authentic......................487 Add/Delete Application......................488 Adjustment/Maintenance.......................489...

  • Page 397: Operation Method

    System Menu > Operation Method Operation Method Configure settings related to overall machine operation. Change the default settings as appropriate for how you use the machine. Display the screen. Select [Home] key > [...] > [System Menu] > [Device Settings]. Select a function.

  • Page 398: System Menu Settings

    System Menu > System Menu Settings System Menu Settings This section explains the functions that can be configured in System Menu. To configure the settings, select the item in System Menu and select the setting item. For details on each function, see the table below. [Quick Setup Wizard] The Quick Setup Wizard configures Fax, Energy Saver, Network, E-mail and Security Setup.
  • Page 399 System Menu > System Menu Settings [Notification/Report] Print reports to check the machine settings, status, and history. Settings for printing reports can also be configured. ➡   Notification/Report (page 414) Item Description [Print Report/List] Print various reports and lists. ➡   Print Report/List (page 414) [Sending Log History] Configure settings for notices for sending and receiving.
  • Page 400 System Menu > System Menu Settings Item Description [One-Touch Key] Configures One Touch Key settings. ➡   One-Touch Key (page 435) [Send and Forward] Select whether to forward the original to another destination when sending images. ➡   Send and Forward (page 436) [Forward Setting] Configure the Forwarding settings.
  • Page 401 System Menu > System Menu Settings Item Description [Security Quick Setup] The Security Level setting is primarily a menu option used by service personnel for maintenance work. There is no need for customers to use this menu. [JobAccounting/Authentication] Configures settings related to machine management. For details on user login administration, refer to the following: ➡  ...

  • Page 402: Device Settings

    System Menu > Device Settings Device Settings Configure overall machine operation. Language/Measurement [Home] key > [...] > [System Menu] > [Device Settings] > [Language/System of Units] Item Description [Language] Set the language to use for the touch panel display. [Measurement] Select inch or metric for the unit for paper dimensions.

  • Page 403: Keyboard

    System Menu > Device Settings Keyboard [Home] key > [...] > [System Menu] > [Device Settings] > [Keyboard] Item Description [Keyboard Layout] Change the layout of the touch panel keyboard used to enter characters. Value: [QWERTY], [QWERTZ], [AZERTY] [Keyboard Language] Follow the English display language.

  • Page 404: Date/Time

    System Menu > Device Settings Date/Time [Home] key > [...] > [System Menu] > [Device Settings] > [Date/Time] Item Description [Date and Time] Set the date and time for the location where you use the machine. If you perform Send as Email, the date and time set here will be displayed on the header.

  • Page 405: Energy Saver/Timer

    System Menu > Device Settings Energy Saver/Timer [Home] key > [...] > [System Menu] > [Device Settings] > [Energy Saver/Timer] [Auto Panel Reset] If no jobs are run for a certain period of time, automatically reset settings and return to the default setting. Select to use Auto Panel Reset or not.
  • Page 406 System Menu > Device Settings [Power Off Timer] Select whether to turn off the power automatically after a period of inactivity. Value: [20 minutes], [1 hour], [2 hours], [3 hours], [4 hours], [5 hours], [6 hours], [9 hours], [12 hours], [1 day], [2 days], [3 days], [4 days], [5 days], [6 days], [1 week] [Power Off Rule] Select whether or not the machine enters Power Off mode for the following function.
  • Page 407 System Menu > Device Settings Item Description [Sleep Rules] Select whether to use the Energy Saver mode for the following functions individually: • ID Card Reader Displayed when the optional Card Authentication Kit is activated. • Application Value: Off, On NOTE When the machine has entered sleep mode with Energy Saver setting, the ID card cannot be recognized.

  • Page 408: Display Settings

    System Menu > Device Settings Display Settings [Home] key > [...] > [System Menu] > [Device Settings] > [Display Settings] Item Description [Display Brightness] Set the brightness of the touch panel. Value: 1 (Darker), 2, 3, 4, 5 (Lighter) [Default Screen] Select the screen appearing right after start-up (default screen).

  • Page 409: Sound

    System Menu > Device Settings Sound [Home] key > [...] > [System Menu] > [Device Settings] > [Sound] [Buzzer] Set options for buzzer sound during the machine operations. Item Description [Key Confirmation] Emit a sound when the operation panel and touch panel keys are selected.

  • Page 410: Original/Scan Settings

    System Menu > Device Settings Original/Scan Settings [Home] key > [...] > [System Menu] > [Device Settings] > [Original/Scan Settings] [Auto Detect Original Size] Set whether to use the document processor to detect the original size. Platen cannot automatically detect the original size.
  • Page 411 System Menu > Device Settings [Default Original Size] Set the default value for the original size. Value [Metric]: A4, A5, A6, B5, B6, Folio, 216 x 340 mm [Inch]: Letter, Legal, Statement, Executive, Oficio II [Others]: 16K, ISO B5, Envelope #10, Envelope #9, Envelope #6, Envelope Monarch, Envelope DL, Envelope C5, Hagaki (Cardstock), Oufukuhagaki (Return postcard), Youkei 4, Youkei 2, Younaga 3, Nagagata 3, Nagagata 4 [Default Original Size (Platen)] Set the default value for the Original Size set on the Platen.

  • Page 412: Paper Feeding

    System Menu > Device Settings Paper Feeding [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] Configure the paper and paper source settings. [Cassette 1 Settings] to [Cassette 2 Settings] [Home] key [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Cassette 1 Settings] to [Cassette 2 Settings] NOTE [Cassette 2] is displayed when the following optional paper feeder is installed.
  • Page 413 System Menu > Device Settings Item Description [Media Type] Value (Cassette 1) [Plain], [Rough], [Recycled], [Preprinted], [Bond], [Color], [Prepunched], [Letterhead], [Thick], [High Quality], [Custom 1] to [Custom 8] Value (Cassette 2) [Plain], [Rough], [Recycled], [Preprinted], [Bond], [Color], [Prepunched], [Letterhead], [Thick], [High Quality], [Custom 1] to [Custom 8] •...
  • Page 414 System Menu > Device Settings [MP Tray Settings] [Home] key > [ ... ] > [System Menu] > [Device Settings] > [Paper Feeding] > [MP Tray Settings] Item Description [Paper Size] Select the paper size. Value: [A4], [A5], [A5-R], [A6], [B5], [B6], [Folio], [216 x 340 mm], [Letter], [Legal], [Statement], [Statement-R], [Executive], [OficioII], [16K], [ISO B5], [Envelope #10], [Envelope #9], [Envelope #6], [Envelope Monarch], [Envelope DL], [Envelope C5], [Hagaki], [Oufukuhagaki], [Youkei 4], [Youkei 2], [Younaga 3], [Nagagata 3],...
  • Page 415 System Menu > Device Settings [Custom Paper Settings] [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Custom Paper Settings] Set up frequently-used custom paper size. Register one custom size for each paper source. The registered size is displayed when the paper size is selected.
  • Page 416 System Menu > Device Settings Item Description [Multipurpose Tray Size] Register the custom size used for Multipurpose Tray. Value Metric X: 70 to 216 mm (in 1 mm increments) Y: 148 to 356 mm (in 1 mm increments) Inch X: 2.76 to 8.50" (in 0.01" increments) Y: 5.83 to 14.02"...

  • Page 417: Media Type Setting

    System Menu > Device Settings Media Type Setting [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Media Type Setting] Select weight for each media type. The following media type and paper weight combinations are available. Paper Weight Weight (g/m ) and Media Type...
  • Page 418 System Menu > Device Settings Show Paper Setup Msg [Home] key > [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Show Paper Setup Message] Set whether to display the confirmation screen for the paper setting when a new paper is set for each cassette.  ...
  • Page 419 System Menu > Device Settings Paper Feed Settings [Home] key [...] > [System Menu] > [Device Settings] > [Paper Feeding] > [Paper Feed Settings] [Default Paper Source] Select the default paper source. Value: [Cassette 1] to [Cassette 2], [MP Tray] NOTE [Cassette 2] is displayed when the following optional paper feeder is installed.

  • Page 420: Operation Assist

    System Menu > Device Settings Operation Assist [Home] key > [...] > [System Menu] > [DeviceSetting] > [Operation Assist] Item Description [Preset Limit] Restrict the number of copies that can be made at one time. Value: 1 to 999 copies [Clear Settings after Job Started] Set whether to reset function settings to their defaults after the job starts.

  • Page 421: Error Handling

    System Menu > Device Settings Error Handling [Home] key > [...] > [System Menu] > [Device Settings] > [Error Handling] Item Description [Duplexing Error] Set what to do when duplex printing is not possible for the selected paper sizes and media types. Value [1 sided]: Printed in 1-sided.

  • Page 422: Toner Settings

    System Menu > Device Settings Toner Settings [Home] key > [...] > [System Menu] > [DeviceSetting] > [Toner Settings] [Color Toner Empty Action] Select whether printing is prohibited or the Print in Black and White setting is used for printing once the color toner runs out.

  • Page 423: Notification/Report

    System Menu > Notification/Report Notification/Report Print various reports to check the machine settings, status, and history. Settings for printing reports can also be configured. Print Report/List [Home] key > [...] > [System Menu] > [Notification/Report] > [Print Report/List] Item Description [Status Page] Prints the status page.
  • Page 424 System Menu > Notification/Report Item Description [Font List] Prints the font list. You can check the fonts installed in this machine with a sample. [Outgoing FAX Report] This item is displayed for fax-compatible machines. ➡  FAX Operation Guide [Incoming FAX Report] This item is displayed for fax-compatible machines.

  • Page 425: Result Report Setting

    System Menu > Notification/Report Result Report Setting [Home] key > [...] > [System Menu] > [Notification/Report] > "Result Report Setting" [Send Result Report] Automatically print a report of transmission result when a transmission is complete. Item Description [Email/Folder] Automatically print a report of transmission result when Email or SMB/FTP transmission is complete.

  • Page 426: Low Toner Alert

    System Menu > Notification/Report Low Toner Alert [Home] key > [...] > [System Menu] > [Notification/Report] > [Low Toner Alert] [Low Toner Alert] ➡   Low Toner Alert (page 413)

  • Page 427: Fax Communication Report

    System Menu > Notification/Report Fax Communication Report [Home] key > [...] > [System Menu] > [Notification/Report] > "FAX Communication Report" Configure settings for Outgoing Fax report and Incoming Fax report. This item is displayed for fax-compatible machines. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 428: Sending Log History

    System Menu > Notification/Report Sending Log History [Home] key > [...] > [System Menu] > [Notification/Report] > [Sending Log History] NOTE For details on the Log History, refer to the following: ➡   History Management (page 419)   [Sending Log History] Item Description [Auto Sending]...
  • Page 429 System Menu > Notification/Report NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting. If you do not know your login user name or password, please contact your administrator.  ...

  • Page 430: Function Settings

    System Menu > Function Settings Function Settings Configures settings for printing, copying, sending and Document Box functions. Function Defaults [Home] key > [...] > [System Menu] > [Function Settings] > [Function Defaults] [Common] [Original Orientation] Select the orientation of the original document top edge to scan correct direction. ➡  ...
  • Page 431 System Menu > Function Settings [Zoom] Select the enlarged/reduced default when paper size/sending size changed after the originals set. Value: [100%], [Auto] [DP Read Action] Set the operation when a document is scanned from the document processor. Value: [Speed Priority], [Quality Priority] [Platen Scan Operation] Configure the setting to scan original on the platen.
  • Page 432 System Menu > Function Settings [Copy/Print] [Home] key > [...] > [System Menu] > [Function Settings] > [Function Defaults] > [Copy/Print] Item Description [Original Size] Set the default value for the original size. When [ Auto (Standard Size)] is OFF in [Device Setting] > [Original/Scan Setting] > [Original Auto Detect (Original Feed Device)], the size set in the default original size is displayed as an option.
  • Page 433 System Menu > Function Settings Item Description [ID Card Copy] Select the ID Card Copy default. [Card Position on Platen] No card position specified or set it to top left. Value: [Free], [Upper Left] [Finishing Layout] Sets the copy position on the paper to center or top right. Value: [Align Center], [Align Upper Right] [Duplex] Enables you to print on both sides of the paper.
  • Page 434 System Menu > Function Settings [Send/Store] [Home] key > [...] > [System Menu] > [FunctionSettings] > [Function Defaults] > [Send/Store] Setting Description [Original Size] Set the default value for the original size. When Standard Size Detection is OFF, the size set in the default original size is displayed as an option.
  • Page 435 System Menu > Function Settings Setting Description [Image Quality (File Format)] Select the default PDF/TIFF/JPEG/XPS/OpenXPS/Word/Excel/ PowerPoint file quality. Value: [1] Low Quality (High Comp.) to [5] High Quality (Low Comp.) [High Comp. PDF Image] Select the default quality setting for high compressed PDF files. Value: [Compression Ratio Priority], [Standard], [Quality Priority] [Color TIFF Compression] Select the compression method for sending the color...

  • Page 436: Send/Store

    System Menu > Function Settings Send/Store [Home] key > [...] > [System Menu] > [FunctionSettings] > [Function Defaults] > [Send/Store] [Default Screen] Set the default screen displayed when you select the [Send] key. Value: [Destination], [Address Book], [One Touch Key] [Prevent Mis-sending Settings] Item Description...
  • Page 437 System Menu > Function Settings [Digital Signature to File] Item Description [Digital Signature] Select whether to add a digital signature. Value [Off] Does not add a digital signature. [Specify Each Job] Whether to add a digital signature is selected each time of sending. [On] Always adds a digital signature when sending.

  • Page 438: Email

    System Menu > Function Settings Email [Home] key > [...] > [System Menu] > [Function Settings] > [Email] [Email Settings] Item Description [SMTP (Email TX)] Select whether to send E-mail using SMTP. Value: Off, On [SMTP Server Name] Enter the host name or IP address of the SMTP server. NOTE Up to 256 characters can be entered.
  • Page 439 System Menu > Function Settings [POP3] Item Description [POP3] Select whether to receive E-mail using POP3. Value: Off, On ➡   [Remote Printing] Remote Printing (page 441)

  • Page 440: Sending Job - Folder

    System Menu > Function Settings Sending Job - Folder [Home] key > [...] > [System Menu] > [FunctionSettings] > [Sending Job - Folder] Item Description [FTP Settings] Select whether to send documents using FTP. To use this function, set it to On in "Protocol Settings".

  • Page 441: Fax

    System Menu > Function Settings [Home] key > [...] > [System Menu] > [FunctionSettings] > [Fax] Configures settings for fax functions. This item is displayed for fax-compatible machines. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 442: Wsd

    System Menu > Function Settings [Home] key > [...] > [System Menu] > [Function Settings] > [WSD] [WSD Scan] Item Description [Protocol Settings] Select whether to use WSD Scan. The setting will be changed after restarting the device or network. Value: Off, On [Available Network] Set whether to enable this function for each network of Wi-Fi Direct,...

  • Page 443: Address Book

    System Menu > Function Settings Address Book [Home] key > [...] > [System Menu] > [FunctionSettings] > [Address Book] [Add/Edit Machine Address Book] Configure settings for address book. ➡   Adding a Destination (Address Book) (page 173) [Machine Address Book] Item Description [Sort] Select the default sort setting of the address for the address book.

  • Page 444: One-Touch Key

    System Menu > Function Settings One-Touch Key [Home] key > [...] > [System Menu] > [FunctionSettings] > [One-Touch Key] Item Description [Add/Edit One-Touch Key] Configure settings for One Touch Key. ➡   Adding a Destination on One Touch Key (page 185) [Edit Restriction] Restrict editing of the One Touch Key.

  • Page 445: Send And Forward

    System Menu > Function Settings Send and Forward [Home] key > [...] > [System Menu] > [FunctionSettings] > [Send and Forward] [Forward Settings] Select whether to forward the original. Value: Off, On NOTE If you select On, select the forwarding conditions from the following: •...

  • Page 446: Forward Setting

    System Menu > Function Settings Forward setting [Home] key > [...] > [System Menu] > [FunctionSettings] > [Forward setting] Configure the transfer settings. This item is displayed for fax-compatible machines. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 447: Printer

    System Menu > Function Settings Printer [Home] key > [...] > [System Menu] > [Function Settings] > [Printer] Item Description [Emulation] Select the emulation for operating this machine by commands oriented to other types of printers. Value: [PCL6], [KPDL], [KPDL (Auto)] NOTE •...
  • Page 448 System Menu > Function Settings Item Description [Override A4/Letter] Select whether to treat A4 size and Letter, which are similar in size, as the same size when printing. Value A4 and Letter are not regarded as the same in size. A4 and Letter are regarded as the same in size.
  • Page 449 System Menu > Function Settings Item Description [User Name] Set whether the user name set in the printer driver is displayed. Value: Off, On [Paper Feed Mode] While printing from the computer, select how to feed paper when the paper source and type are specified. Value [Auto] Search the paper source that matches the selected paper size and...
  • Page 450 System Menu > Function Settings Item Description [Resolution] Set the resolution used for printing. Value: [600 dpi], [1200 dpi] NOTE Settings that are received from the printer driver have priority over the operation panel settings.   [KIR] Select the default KIR (smoothing) setting. Value: Off, On [Printing Job Terminator] You can select the condition which is regarded as a job termination...

  • Page 451: Job Box

    System Menu > Function Settings Job Box [Home] key > [...] > [System Menu] > [Function Settings] > [Job Box] Item Description [Quick Copy Job Retention] To maintain free space in the box, you can set the maximum number of stored jobs.

  • Page 452: Cloud Access Setting

    System Menu > Function Settings Cloud Access Setting [Home] key > [...] > [System Menu] > [Function Settings] > [Connect to Cloud Access] Item Description [Connect to Cloud Access] Select whether to use Connect to Cloud Access. Value: [Off], [On] [Edit Restriction] Select Edit Restriction.

  • Page 453: Subaddress Box

    System Menu > Function Settings Subaddress Box [Home] key > [...] > [System Menu] > [FunctionSettings] > [Subaddress Box] Registers a subaddress box that uses subaddress based communication. This item is displayed for fax-compatible machines. For details, refer to the following: ➡  FAX Operation Guide...

  • Page 454: Fax Memory Rx Box

    System Menu > Function Settings Fax Memory RX Box [Home] key > [...] > [System Menu] > [FunctionSettings] > [Fax Memory RX Box] Set whether to perform print immediately for the FAX documents received or to save them in the Fax Memory RX Box.

  • Page 455: Home

    System Menu > Function Settings Home [Home] key > [...] > [System Menu] > [Function Settings] > [Home] Configure settings for Home screen. ➡   Editing the Home Screen (page 62)

  • Page 456: Status

    System Menu > Function Settings Status [Home] key > [...] > [System Menu] > [Function Settings] > [Status] [Job Status/Logs Settings] Set the display of Job Status/Jobs History. Item Description [Display Jobs Detail Status] Value: [Show All], [My Jobs Only], [Hide All] [Display Jobs Log] Value: [Show All], [My Jobs Only], [Hide All] [Display FAX Log]...

  • Page 457: Remote Serv.set

    System Menu > Function Settings Remote Serv.Set. [Home] key > [...] > [System Menu] > [Function Settings] > [Remote Service] > [Remote Service Settings] When the trouble occurs on this product, it is possible to explain the operational procedure and the troubleshooting method through the internet from our sales office by accessing the operation panel screen of this product while operating the screen.

  • Page 458: Twain/Wia

    System Menu > Function Settings TWAIN/WIA [Home] key > [...] > [System Menu] > [Function Settings] > [TWAIN/WIA] NOTE The setting will be changed after restarting the device or network. If you select [Off], the WIA driver and TWAIN driver are not available.  ...

  • Page 459: Network Settings

    System Menu > Network Settings Network Settings Configures network settings. Host Name [Home] key > [...] > [System Menu] > [Network Settings] > [Host Name] Item Description [Host Name] Check the host name of the machine. Host name can be changed from Command Center RX.

  • Page 460: [Proxy]

    System Menu > Network Settings [Proxy] [Home] key > [...] > [System Menu] > [Network Settings] > [Proxy] Item Description [Proxy] Select whether to use Proxy. Value: [Off], [Use Different Proxy Server], [Use the Same Proxy Server]...

  • Page 461: Wi-Fi Direct Setting

    System Menu > Network Settings Wi-Fi Direct Setting [Home] key > [...] > [System Menu] > [Network Settings] > [Wi-Fi Direct Settings] Set Wi-Fi Direct Settings. NOTE This function is displayed when Wi-Fi module is installed.   Item Description [Wi-Fi Direct] Select whether to use Wi-Fi Direct.
  • Page 462 System Menu > Network Settings Item Description [Password] Select whether the Wi-Fi Direct password is automatically generated or created manually. When [Manual Creation] is selected, the Persistent Group setting changes to [On]. Value: [Off], [On] NOTE If [Manual Creation] is selected, set a password (8 or more characters).

  • Page 463: Wi-Fi Settings

    System Menu > Network Settings Wi-Fi Settings [Home] key > [...] > [System Menu] > [Network Settings] > [Wi-Fi Settings] Set Wi-Fi Settings. NOTE This function is displayed when Wi-Fi module is installed.   [Wi-Fi] Item Description [Wi-Fi] Select whether to use Wi-Fi. Value: [Off], [On] Setup When [Wi-Fi ] is On, the following items are displayed.
  • Page 464 System Menu > Network Settings Item Description [Network Name (SSID)] Set the SSID (Service Set Identifier) of the wireless LAN to which the machine connects. NOTE Up to 32 characters can be entered.   [Network Authentication] Select network authentication type. Value: [Open], [WPA2/WPA-PSK], [WPA2-PSK], [WPA2/WPA-EAP], [WPA2- EAP], [WPA3-SAE/WPA2-PSK], [WPA3-SAE], [WPA3/WPA2-EAP], [WPA3- EAP]...
  • Page 465 System Menu > Network Settings TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network. This setting is available when [TCP/IP] is [On]. Item Description [DHCP] Select whether to use the DHCP (IPv4) server. Value: [Off], [On] [Auto-IP] Select whether to use Auto-IP.
  • Page 466 System Menu > Network Settings Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off], [On], [Auto] IMPORTANT • When setting the Auto-IP, enter "0.0.0.0" in IP Address. • After changing the setting, restart the network or turn the machine OFF and then ON.  ...
  • Page 467 System Menu > Network Settings Item Description [RA(Stateless)] Select whether to use RA (Stateless). Value: [Off], [On] NOTE • This function is displayed when [IPv6] is set to [On]. • Selecting [On] displays [IP Address 1] - [IP Address 5] to after restarting the network.

  • Page 468: Wired Network Settings

    System Menu > Network Settings Wired Network Settings [Home] key > [...] > [System Menu] > [Network Settings] > [Wired Network Settings] Configure Wired Network Settings. TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Settings] Set up TCP/IP (IPv4) to connect to the network.
  • Page 469 System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [Manual] is selected, enter the DNS server IP address in the Primary and Secondary fields provided.  ...
  • Page 470 System Menu > Network Settings Item Description [IP addr.(LinkLocal)] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP Address] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
  • Page 471 System Menu > Network Settings Item Description [DNS Server Address] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [Manual] is selected, enter the DNS server IP address in the Primary and Secondary fields provided.  ...
  • Page 472 System Menu > Network Settings Others Item Description [LAN Interface] Specify the settings for the LAN interface to be used. Value: [Auto], [10BASE-Half], [10BASE-Full], [100BASE-Half], [100BASE- Full], [1000BASE-T] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON.  ...

  • Page 473: Protocol Settings

    System Menu > Network Settings Protocol Settings [Home] key > [...] > [System Menu] > [NetworkSettings] > [Protocol Settings] Configures protocol settings. [SMTP (Email TX)] ➡   Email Settings (page 429) [POP3 (Email RX)] ➡   POP3 (page 430) [FTP Client (Transmission)] ➡  ...
  • Page 474 System Menu > Network Settings [ThinPrint] Item Settings [Protocol Settings] Set whether to use ThinPrint. To use it, select On in these settings. The *1*2 factory default port number is 4000. Value: Off, On NOTE This feature does not appear if the optional ThinPrint Option is not running.
  • Page 475 System Menu > Network Settings [IPP] Item Description [Protocol Settings] Set whether to send documents using IPP. To use it, select On in these settings, and select [Off] in [TLS] from "SecuritySettings". Then select [Not Secure (IPPS & IPP)] in the security settings from Command Center RX.
  • Page 476 System Menu > Network Settings [LDAP] Select whether to use LDAP. Value: Off, On [SNMPv1/v2c] Item Description [Protocol Settings] Select whether to communicate using SNMP. Value: Off, On [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
  • Page 477 System Menu > Network Settings [Enhanced WSD over TLS] Item Description [Protocol Settings] *1*2 Set whether to use our proprietary Web service on TLS. Value: Off, On NOTE If you select [Off], the WIA driver, TWAIN driver, and Network FAX driver are not available.
  • Page 478 System Menu > Network Settings [VNC (RFB) over TLS] Item Description [Protocol Settings] Set when using a remote operation protected by TLS by starting up a VNC Viewer other than ours (example: Real VNC). The default port *1*2 number is 9063. Value: [Off], [On], 1 to 32767 (Port Number) NOTE When the setting is On, TLS certificate is required.

  • Page 479: Ping

    System Menu > Network Settings Ping [Home] key > [...] > [System Menu] > [Network Settings] > [Ping] Item Description [Ping] Check if you can communicate with the destination by entering the host name or IP address of the destination. NOTE This function is not displayed when [Primary Network] is specified in [Optional Network].

  • Page 480: Bonjour

    System Menu > Network Settings Bonjour [Home] key > [...] > [System Menu] > [Network Settings] > [Bonjour] Item Description [Protocol Settings] Select whether to use Bonjour. Value: Off, On [Available Network] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.

  • Page 481: Ip Filter (Ipv4)

    System Menu > Network Settings IP Filter (IPv4) [Home] key > [...] > [System Menu] > [Network Settings] > [IP Filter (IPv4)] Item Description [IP Filter (IPv4)] Configure the IP Filter Setting. IP Filter is a function to restrict the access to the machine by the IP address and protocol.

  • Page 482: Ip Filter (Ipv6)

    System Menu > Network Settings IP Filter (IPv6) [Home] key > [...] > [System Menu] > [Network Settings] > [IP Filter (IPv6)] Item Description [IP Filter (IPv6)] Configure the IP Filter Setting. IP filter is a function used to restrict the access to the machine by setting the IP address and protocol.

  • Page 483: [Ipsec]

    System Menu > Network Settings [IPSec] [Home] key > [...] > [System Menu] > [Network Settings] > [IPSec] Item Description [IPSec] Set whether or not you use the IPSec. Value: [Off], [On]...

  • Page 484: Restart Network

    System Menu > Network Settings Restart Network [Home] key > [...] > [System Menu] > [Network Settings] > [Restart Network] Item Description [Restart Network] Restarts the network.

  • Page 485: Connectivity

    System Menu > Network Settings Connectivity [Home] key > [...] > [System Menu] > [NetworkSettings] > "Connectivity" [Bluetooth Settings] Item Description [Bluetooth] Bluetooth keyboard is used. Value: Off, On [Device] Select a keyboard. [Fax Server] Item Description [Fax Server] Select whether to use the Fax Server. Value: [Off], [On] [Address Settings] Set the prefix, suffix and domain name to attach to the destination.

  • Page 486: Primary Network (Client)

    System Menu > Network Settings Primary Network (Client) [Home] key > [...] > [System Menu] > [Network Settings] > [Primary Network (Client)] Select the network interface to be used for the send function that this machine functions as a client, the network authentication and connecting to external address book.

  • Page 487: Restart Entire Device

    System Menu > Network Settings Restart Entire Device You can restart the device without turning the power switch off. Use this to deal with any unstable operation by the machine. (Same as the computer restart.)

  • Page 488: Security Settings

    System Menu > Security Settings Security Settings Configures security settings. [Home] key > […] > [System Menu] > [Security Settings] Item Description [Security Quick Setup] Select security settings from levels 1 to 3 that are close to your environment, and change (customize) the functions as needed. Value [Level 1] The factory default setting.
  • Page 489 System Menu > Security Settings Item Description [Restart Entire Device] Restart the machine without turning the power switch off. IMPORTANT Restart the Device or turn the power off and on to reflect the change in the "Interface Block Setting".   [Unusable Time] Set a time period during which the machine will not print received faxes.
  • Page 490 System Menu > Security Settings Item Description [RAM Disk Setting] Create a RAM disk and set its capacity. You can print data from the job box by creating a RAM disk. [RAM Disk Size] Value: Off, On NOTE • If On is selected, set the size. Setting range varies depending on size of onboard memory and optional memory usage.
  • Page 491 System Menu > Security Settings Item Description ➡   [Account Lockout Settings] User Account Lockout Setting (page 513) ➡   [Password Policy Settings] Password Policy Settings (page 514) [TLS] Set whether to use TLS for communication. Value: [Off], [On] [Network Access] Set whether to use SNMP or IPSec for communication. ➡  ...

  • Page 492: Device Security Settings

    System Menu > Security Settings Item Settings [Dev Use After Sanitization] After data sanitization, the usage of this machine will be restricted. If [Prohibit] is selected, machine operation is disabled. Value:[Prohibit], [Permit] [Data Sanitization Report] Prints the data sanitization report. Device Security Settings [Home] key >...
  • Page 493 System Menu > Security Settings Item Description [Allowlisting] In case if the unauthorized program or the program that has tampered are installed, the stored data or the contents of the communication in this program might be stolen. Once this function is activated, execution of the unauthorized software or the tampering of the software can be prevented, and possible to maintain the reliability of the system.

  • Page 494: Authentication Security

    System Menu > Security Settings Authentication Security [Home] key > [...] > [System Menu] > [Security Settings] > "Authentication Security" Configure security settings for User Authentication. ➡   Authentication Security (page 513)

  • Page 495: Unknown User Settings

    System Menu > Security Settings Unknown User Settings [Home] key > [...] > [System Menu] > [Security Settings] > "Unknown User Settings" This specifies the behavior for handling the jobs sent with unknown or unsent login user names or User ID. NOTE This function is displayed when User Login Administration or Job accounting is set to On.

  • Page 496: Jobaccounting/Authentic

    System Menu > JobAccounting/Authentic. JobAccounting/Authentic. [Home] key > [...] > [System Menu] > [JobAccounting/Authentic.] Configures settings related to machine management. ➡   Overview of User Login Administration (page 510) ➡   Overview of Job Accounting (page 545) Unknown User Settings...

  • Page 497: Add/Delete Application

    System Menu > Add/Delete Application Add/Delete Application [Home] key > [...] > [System Menu] > [Add/Delete Application] Configure the application settings. Item Description [Application] The functionality of the machine can be expanded by installing applications. [Optional Function] You can use the optional applications installed on this machine. ➡  ...

  • Page 498: Adjustment/Maintenance

    System Menu > Adjustment/Maintenance Adjustment/Maintenance Adjust printing quality and conduct machine maintenance. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] [Density Adjustment] Make the overall density darker or lighter. Item Description [Copy] Adjust copy density. Adjustment can be made in 7 levels. Value: -3 (Lighter), -2, -1, 0 (normal), +1, +2, +3 (Darker) [Send/Box] Adjust scan density when sending or storing the data in Document Box.

  • Page 499: [Clarify Text (Noise Removal) Settings]

    System Menu > Adjustment/Maintenance [Clarify Text (Noise Removal) Settings] Adjust the legibility of characters. Item Description [Clarify Text Level] Value: [1 (Low)], [2 (Normal)], [3 (High)] [Noise Removal Level] Value On: [1 (Low)], [2 (Normal)], [3 (High)]...

  • Page 500: [Background Density Adj.]

    System Menu > Adjustment/Maintenance [Background Density Adj.] Make the overall background darker or lighter. Item Description [Copy (Auto)] Darkens or lightens overall background density adjustment during copying. Adjustment can be made in 7 levels. Value: -3 (Lighter), -2, -1, 0 (normal), +1, +2, +3 (Darker) [Send/Box (Auto)] Darkens or lightens overall background density when sending images or storing them in the Document Box.

  • Page 501: [Sharpness Adjustment]

    System Menu > Adjustment/Maintenance [Sharpness Adjustment] Adjusts the sharpness of image outlines. Item Description [Copy] Sharpen or blur overall image outlines during copying. Adjustment can be made in 7 levels. Value: -3 (Blur), -2, -1, 0, +1, +2, +3 (Sharpen) [Send/Box] Sharpen or blur overall image outlines when sending or storing them in the Document Box.

  • Page 502: [Contrast]

    System Menu > Adjustment/Maintenance [Contrast] Make the overall contrast higher or lower. Item Description [Copy] Increases or decreases the overall contrast of copies. Value: -3 (Lower), -2, -1, 0 (normal), +1, +2, +3 (Higher) [Send/Box] Increases or decreases the overall contrast when documents are sent or saved in a document box.

  • Page 503: [Toner Savelevel]

    System Menu > Adjustment/Maintenance [Toner SaveLevel] Item Description [Copy] Select the default Toner Save Level (EcoPrint). Value: 1 to 5 Raising the level reduces toner consumption, but image quality falls. [Printer] Select the default Toner Save Level (EcoPrint). Value: 1 to 5 Raising the level reduces toner consumption, but image quality falls.

  • Page 504: [Auto Color Correction]

    System Menu > Adjustment/Maintenance [Auto Color Correction] This setting allows you to adjust the detection level used by the machine to determine whether the original is color or black and white in Auto Color Selection Mode. Setting a lower value will result in more originals being identified as color, while a larger value will tend to increase the number of originals being identified as black and white.

  • Page 505: [Correcting Black Line]

    System Menu > Adjustment/Maintenance [Correcting Black Line] Correct fine lines (streaks caused by contamination), which may appear on the image, when the document processor is used. Value: [Off], [On (Low)], [On (High)]...

  • Page 506: [Color Registration - Auto]

    System Menu > Adjustment/Maintenance [Color Registration - Auto] When first installing the machine or moving it to a new location, color drift during printing may occur. Use this function to correct the color position of each of cyan, magenta and yellow to resolve color drift. ➡  ...

  • Page 507: [Color Registration - Manual]

    System Menu > Adjustment/Maintenance [Color Registration - Manual] When first installing the machine or moving it to a new location, color drift during printing may occur. Use this function to correct the color position of each of cyan, magenta and yellow to resolve color drift. If standard registration does not resolve the problem or to perform more detailed settings, use the detailed registration.

  • Page 508: [Image Adjustment]

    System Menu > Adjustment/Maintenance [Image Adjustment] Item Description [Drum Refresh] Value: [Not Execute], [Execute] [Developer Refresh] Value: [Not Execute], [Execute] [Laser Scanner Cleaning] Value: [Not Execute], [Execute] [Calibration] Value: [Not Execute], [Execute]...

  • Page 509: [Quiet Mode]

    System Menu > Adjustment/Maintenance [Quiet Mode] Item Description [Quiet Mode] Set the quiet mode. Select this mode when the running noise is uncomfortable. Value: [Off], [On]...

  • Page 510: [Altitude Adjustment]

    System Menu > Adjustment/Maintenance [Altitude Adjustment] Item Description [Altitude Adjustment] Value: [Normal], [1001 - 2000m], [2001 - 3000m], [3001 - 3500m]...
  • Page 511 System Menu > Adjustment/Maintenance [MC] Item Description [MC] Value: [1] to [7]...

  • Page 512: [Diagnostics]

    System Menu > Adjustment/Maintenance [Diagnostics] [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Diagnostics] [Software Verification] Item Description [Expected] Display Value. [Result Value] Display Value. [Start Verification] Run Verification.

  • Page 513: [Test Page]

    System Menu > Adjustment/Maintenance [Test Page] Output the test page for identifying the cause of the image defects. Item Description [Test Page] Value: [Cancel], [Print]...

  • Page 514: [Event Log]

    System Menu > Adjustment/Maintenance [Event Log] Item Description [Event Log] Value: [Cancel], [Print]...

  • Page 515: [Llu Rpt]

    System Menu > Adjustment/Maintenance [LLU RPT] Item Description [LLU RPT] Value: [Cancel], [Print]...

  • Page 516: [Restart/Initialization]

    System Menu > Adjustment/Maintenance [Restart/Initialization] Item Description ➡   [Restart Network] Restart Network (page 475) [Restart Entire Device] [Format SD Card] Format the SD card. To use an SD card, it is necessary to format the SD card on this machine first. When the formatting is complete, data can be written to the SD card.

  • Page 517: [Service Settings]

    System Menu > Adjustment/Maintenance [Service Settings] Perform the maintenance and inspection of the machine. This menu is primarily used by service personnel for maintenance work.

  • Page 518: User Authentication And Accounting (User Login, Job Accounting)

    User Authentication and Accounting (User Login, Job Accounting) 9 User Authentication and Accounting (User Login, Job Accounting) Overview of User Login Administration................510 Enable User Login Administration..................512 Setting User Login Administration ..................513 Overview of Job Accounting ....................545 Enabling Job Accounting......................547 Job Accounting (Local)......................548 Configuring Job Accounting ....................558...

  • Page 519: Overview Of User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. Enter a correct login user name and password for user authentication to login. 1 Enable User Login Administration ➡  ...
  • Page 520 User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Managing the Users that Send Faxes from a PC FAX driver settings on the PC are necessary to manage the users that send faxes from a PC. ➡  ...

  • Page 521: Enable User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Enable User Login Administration Enable User Login Administration This enables user login administration. Select one of the following authentication methods: Item Description [Local Authentication] User authentication based on user properties on the local user list stored in the machine.

  • Page 522: Setting User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Setting User Login Administration This registers, alters and deletes users and configures the settings for User Login Administration. Authentication Security If user authentication is enabled, configure the user authentication settings. User Account Lockout Setting You can prohibit the use of a user account if an incorrect password is entered repeatedly to login with that account.

  • Page 523: Password Policy Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Password Policy Settings You can prohibit the setting and use of passwords that do not comply with the password policy. Setting the Password Policy makes it more difficult to break the password. Display the screen.

  • Page 524: Adding A User (Local User List)

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Adding a User (Local User List) You can add up to 1000 users (including the default login user name). Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 525 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration NOTE • Search by account ID or account name. Select either [Search (ID)] or [Search(Kana)] to switch between [Search (ID)] and [Search(Kana)]. • Select [Account Name] or [Account ID] to sort the account list.  ...
  • Page 526 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Send Restriction Select whether or not use of the send function is prohibited. Fax TX Restriction Select whether or not use of the fax send function is prohibited. This item is displayed for fax-compatible machines.

  • Page 527: Changing User Properties

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Changing User Properties Types of user properties that could be changed may be different depending on user access privilege. Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 528 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Select [Save]. The user information is changed.

  • Page 529: Deleting A User

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Deleting a User Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 530: Managing The Users That Print On This Machine From A Pc

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Print on This Machine from a PC To manage the users that print on this machine from a PC, the following settings are necessary in the printer driver.
  • Page 531 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [Prompt for name and validate] A screen for entering the user name and password will be displayed when attempting a printing. The user name and password stored in the "Login user names list" needs to be entered. The user name and password must be entered each time a printing is attempted.

  • Page 532: Managing The Users To Scan Using Twain

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users to Scan Using TWAIN The following TWAIN driver settings are necessary to manage the users that use TWAIN for scanning. Instructions are based on interface elements as they appear in Windows 10. Display the screen.

  • Page 533: Managing The Users To Scan Using Wia

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users to Scan Using WIA The following WIA driver settings are necessary to manage the users that use WIA for scanning. Instructions are based on interface elements as they appear in Windows 10. Display the screen.

  • Page 534: Managing The Users That Send Faxes From A Pc

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Send Faxes from a PC To manage the users that send faxes from a PC, the following settings are necessary in the FAX driver. Instructions are based on interface elements as they appear in Windows 10.

  • Page 535: Local Authorization

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Local Authorization Select whether or not to use Local Authorization. NOTE When using Local Authorization, the user authentication type must be set to [Local Authentication]. ➡   Enable User Login Administration (page 512)  ...

  • Page 536: Server Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Server Settings Set the server type when network authentication is enabled. Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 537: Configure Network User Rights

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configure Network User Rights Select whether or not to grant local user rights to network users. If this setting is applied, when a network user logs in, the logged in network user’s information is registered as a local user. By setting the account name on the registered local user information, network users can coordinate with job accounting.

  • Page 538: Group Authorization Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Group Authorization Settings Set restrictions of the machine usage by each individual group registered in the authentication server. NOTE To use the group authorization settings, [Network Authentication] must be selected for the authentication method in "User Login Setting".
  • Page 539 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Group List (Up to 20) Register the groups that are restricted the machine usage. Other users and groups belong to "Others". Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 540 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration EcoPrint Restriction Specify whether only EcoPrint is allowed. Send Restriction Select whether or not use of the send function is prohibited. Fax TX Restriction Select whether or not use of the fax send function is prohibited. This item is displayed for fax-compatible machines.

  • Page 541: Guest Authorization Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Guest Authorization Settings When User Login Administration is enabled, set the functions that guest users who cannot log in to the machine are allowed to use. NOTE To use Guest Authorization, [User Login] must be enabled.
  • Page 542 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configuring Guest Property Register guest user information and functions that are restricted. Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 543 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Send Restriction Select whether or not to reject usage of the send functions. Fax TX Restriction Select whether or not to reject usage of the FAX transmissions. This item is displayed for fax-compatible machines.

  • Page 544: Obtain Nw User Property

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Obtain NW User Property Set the required information to obtain the network user property from the LDAP server. The user name and E-mail address obtained with this setting is shown in the user information, the status confirmation screen, and the header of E-mail.
  • Page 545 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Authentication Type Set the authentication method. Select [Simple] or [SASL]. After changing the setting, restart the system or turn the power off and then on. Search Timeout Set the amount of time to wait before time-out in seconds (from 5 to 255 seconds).

  • Page 546: Simple Login Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Login Settings The simple login function allows users to log in simply by selecting a user name. Users must be registered in advance to use this functionality. NOTE •...

  • Page 547: Simple Login Key

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Login Key Register users to use simple login. You can add up to 20 users. Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.
  • Page 548 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration (When specifying the user from [Network User]) Select the entry field for "Login User Name" and "Login Password", enter the information of the user to be registered, and select [OK]. If you are specifying a user for whom a domain is set in network authentication, select the "Domain"...

  • Page 549: Id Card Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration ID Card Settings If ID card authentication is enabled, select the authentication type. NOTE This functions appears when the Card Authentication kit is activated. ➡   Card Authentication Kit(B) AC <IC card authentication kit (Activate)> (page 789)  ...
  • Page 550 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Additional Authentication Select whether or not to require password entry after authenticating by ID card. NOTE This function is not displayed when "Server Type" from "Network Authentication" is set to [NTLM] or [Kerberos].
  • Page 551 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Quick Job Printing Displays a list of print jobs saved to the Stored Job Box when logging in with an IC card via user login. NOTE For details on Simple Job Printing, refer to the following: ➡  ...

  • Page 552: Pin Login

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration PIN Login NOTE When using PIN Code Authorization, the network authentication must be enabled and [Ext.] must be selected for server type. ➡   Enable User Login Administration (page 512) ➡  ...

  • Page 553: Using User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout If user login administration is enabled, the login user name and login password entry screen appears each time you use this machine.

  • Page 554: Overview Of Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Overview of Job Accounting Job accounting manages the copy/print/scan/FAX count accumulated by individual accounts by assigning an ID to each account. 1 Enable job accounting ➡   Enabling Job Accounting (page 547) 2 Setting an account.
  • Page 555 User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Managing the Scan Job Account by Using WIA To manage the scan job account by using WIA, you need to configure the WIA driver settings on the computer connected to the machine.

  • Page 556: Enabling Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Enabling Job Accounting Enabling Job Accounting Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 557: Job Accounting (Local)

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting (Local) You can add, change and delete an account and set the restriction for each account. Adding an Account Up to 100 individual accounts can be added. Display the screen.

  • Page 558: Restricting The Use Of The Machine

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Restricting the Use of the Machine This section explains how to restrict the use of the machine by account or the number of sheets available. The items that can be restricted differ depending on whether "Individual" or "Total" is selected for "Copy/Printer Count".
  • Page 559 User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Item Description [Counter Limit] Restricts the print counter in one-page increments up to 9,999,999 copies. [Reject Usage] Restriction is applied.

  • Page 560: Editing An Account

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Editing an Account Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 561: Deleting An Account

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Deleting an Account Display the screen. [Home] key > [...] > [System Menu] > [Job Accounting/Authentic.] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 562: Job Accounting For Printing

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for Printing To manage the number of pages used for jobs to be printed from the PC, you need to configure the following settings by using the printer driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen.
  • Page 563 User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) [Display account ID list] The Account ID list is displayed when printing. The Account ID to be used needs to be selected from the list. NOTE This is enabled only if Account IDs are added.  ...

  • Page 564: Job Accounting For Scan Using Twain

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for Scan Using TWAIN To manage the number of jobs scanned by using TWAIN, you need to configure the following settings by using the TWAIN Driver on the computer. Instructions are based on interface elements as they appear in Windows 10. Display the screen.

  • Page 565: Job Accounting For Scan Using Wia

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for Scan Using WIA To manage the number of jobs scanned by using WIA, you need to configure the following settings by using the WIA Driver on the computer. Instructions are based on interface elements as they appear in Windows 10. Display the screen.

  • Page 566: Job Accounting For The Fax Transmitted From A Computer

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting (Local) Job Accounting for the FAX Transmitted from a Computer To manage the number of FAX jobs transmitted from the computer, you need to configure the following settings by using the FAX Driver on the computer. Instructions are based on interface elements as they appear in Windows 10.

  • Page 567: Configuring Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Default Counter Limit When you add a new account, you can change the default restrictions on the number of sheets used. You can set any number from 1 to 9,999,999. The items that can be set differ depending on whether [Individual] or [Total] is selected for [Copy/Printer Count].
  • Page 568 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting [Fax TX Restriction] Sets the default restriction on the number of sheets used for sending faxes. This item is displayed for fax-compatible machines. When [Copy/Printer Count] is set to [Total] [Print Restriction (Total)] Sets the default restriction on the total number of sheets used for copying and printing.

  • Page 569: Counting The Number Of Pages Printed

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Counting the Number of Pages Printed This counts the number of pages printed. Counts are classified into Total Job Accounting and Each Job Accounting. A new count can also be started after resetting the count data which was stored for a certain period of time.
  • Page 570 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Counting the Number of Pages for Each Account This counts the number of pages for each account and resets the counts by account. When checking Each Job Accounting, select the account for which you want to check the count. Display the screen.

  • Page 571: Print Accounting Report

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Print Accounting Report The total pages counted of all relevant accounts can be printed as an accounting report. Prepare paper. Check that A4 or Letter paper is loaded in the cassette. Display the screen.

  • Page 572: Using Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login If job accounting is enabled, an account ID entry screen appears each time you use this machine. Enter the account ID using the numeric keys >...
  • Page 573 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Logout When the operation is complete, select the [Logout]key. Return to the Enter Account ID screen.

  • Page 574: Apply Limit

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Apply Limit This specifies how the machine behaves when the counter has reached the limit of restriction. The action is as follows: Item Description [Immediately] Job stops when the counter reaches its limit. If sending or storing in the box is already underway, prohibition will become effective from the next job.

  • Page 575: Copier/Printer Count

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Copier/Printer Count You can select how the copying and printing page counts are shown - either the total of both or each of copying and printing individually. The selection may influence restriction on the count and count method. For details, refer to the following: ➡  ...

  • Page 576: 10 Troubleshooting

    Troubleshooting 10 Troubleshooting Regular Maintenance......................568 Troubleshooting ........................576 Adjustment/Maintenance.......................770 Clearing Paper Jams ........................776...

  • Page 577: Regular Maintenance

    Troubleshooting > Regular Maintenance Regular Maintenance Cleaning Clean the machine regularly to ensure optimum printing quality. CAUTION For safety, always unplug the power cord before cleaning the machine.  ...

  • Page 578: Cleaning Platen

    Troubleshooting > Regular Maintenance Cleaning Platen Wipe the inside of the document processor and the platen with a soft cloth dampened with alcohol or mild detergent. IMPORTANT Do not use thinner or other organic solvents.  ...

  • Page 579: Cleaning Slit Glass

    Troubleshooting > Regular Maintenance Cleaning Slit Glass When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning.   NOTE Dirt on the slit glass or the reading guide may cause black streaks to appear in the output.  ...

  • Page 580: Cleaning Paper Transfer Unit

    Troubleshooting > Regular Maintenance Cleaning Paper Transfer Unit The paper transfer unit should be cleaned each time the toner container is replaced. To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned once a month as well as when the toner container is replaced.

  • Page 581: Replacing The Toner Container

    Troubleshooting > Regular Maintenance Replacing the Toner Container When toner is empty, the following message will be displayed. Replace the toner container. "Toner[C][M][Y][K] is empty." When toner runs low, the following message will be displayed. Make sure you have a new toner container available for replacement.
  • Page 582 Troubleshooting > Regular Maintenance Open the right cover. Unlock the toner container. Remove the toner container. Put used toner container into the plastic waste bag.
  • Page 583 Troubleshooting > Regular Maintenance Remove the new toner container from the box. IMPORTANT Do not touch the points shown below.   Shake the toner container.

  • Page 584: Install The Toner Container

    Troubleshooting > Regular Maintenance Install the toner container. IMPORTANT Insert the toner container all the way.   Close the right cover. NOTE • If the right cover not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.

  • Page 585: Troubleshooting

    Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. The table below provides general guidelines for problem solving. If the problem persists, contact your service representative. NOTE When contacting us, the serial number will be necessary.

  • Page 586: Machine Operation Trouble

    Troubleshooting > Troubleshooting Machine Operation Trouble The application does not start up Is the auto panel reset setting time set too short? Check the set time for auto panel reset. [Home] key > [...] > [System Menu] > [DeviceSettings] > [Energy Saver/Timer] > [Panel Reset Timer] Set the panel reset time to 30 seconds or more It can be set in the range of 5 to 495 seconds (in 5 second increments).
  • Page 587 Troubleshooting > Troubleshooting The screen does not respond when the power switch is turned on Is the machine plugged in? Plug in the power cord that comes with this machine to an outlet. Make sure the power plug is securely plugged in.
  • Page 588 Troubleshooting > Troubleshooting Machine does not print even when [Start] is pressed Is there a message displayed on the screen? If a message is displayed on the screen, you may not be able to operate it depending on what is displayed. Determine the appropriate response to the message and respond accordingly.
  • Page 589 Troubleshooting > Troubleshooting Blank sheets are ejected Are the originals loaded correctly? Placing Originals on the Platen Put the scanning side facedown. Align it flat against the original size indicator plates with the back left corner as the reference point. NOTE For details on Original Orientation, refer to the following: ➡  ...
  • Page 590 Troubleshooting > Troubleshooting Placing Originals in the Document Processor Adjust the original width guides. Place the original. Put the side to be scanned (or the first side of two-sided originals) face-up. Slide the leading edge into the document processor as far as it will go. NOTE For details on Original Orientation, refer to the following: ➡  ...
  • Page 591 Troubleshooting > Troubleshooting Originals with punched holes or perforated lines should be placed on the right side (so that they will be scanned last).   Is the application software set correctly? Check the settings of the application software.
  • Page 592 Troubleshooting > Troubleshooting Paper often jams Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out.  ...
  • Page 593 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.

  • Page 594: Load Paper

    Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡  ...
  • Page 595 Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine.   Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > "Cassette/MP Tray Settings" Configure the function Select the paper size and paper type.
  • Page 596 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 597 Troubleshooting > Troubleshooting • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams. • Ensure that the loaded paper does not exceed the load limits.  ...
  • Page 598 Troubleshooting > Troubleshooting Is the paper of the supported type? Is it in good condition? Remove the paper from the cassette, turn it over, and then reload it. ➡   Precaution for Loading Paper (page 143) Is the paper curled, folded or wrinkled? Replace the paper with new paper.
  • Page 599 Troubleshooting > Troubleshooting Two or more sheets are overlaps when ejected (multi feeding) Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out.  ...
  • Page 600 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
  • Page 601 Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡  ...
  • Page 602 Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine.   Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > "Cassette/MP Tray Settings" Configure the function Select the paper size and paper type.
  • Page 603 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 604 Troubleshooting > Troubleshooting • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams. • Ensure that the loaded paper does not exceed the load limits.  ...
  • Page 605 Troubleshooting > Troubleshooting Printouts are wrinkled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out.  ...
  • Page 606 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Adjust the paper length guides to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required.
  • Page 607 Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡  ...
  • Page 608 Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine.   Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > "Cassette/MP Tray Settings" Configure the function Select the paper size and paper type.
  • Page 609 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 610 Troubleshooting > Troubleshooting • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams. • Ensure that the loaded paper does not exceed the load limits.  ...
  • Page 611 Troubleshooting > Troubleshooting Printouts are curled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the Cassette 1 completely out of the machine. NOTE When pulling the cassette out of the machine, ensure it is supported and does not fall out.  ...
  • Page 612 Troubleshooting > Troubleshooting Adjust the position of the paper width guides located on the left and right sides of the cassette. Press the paper width adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette.
  • Page 613 Troubleshooting > Troubleshooting Load paper. Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡  ...
  • Page 614 Troubleshooting > Troubleshooting Gently push the Cassette 1 back in. NOTE When Folio, Oficio II or Legal is used, the cassette will extend out from the machine.   Display the screen. [Home] key > [...] > [System Menu] > [Device Settings] > "Cassette/MP Tray Settings" Configure the function Select the paper size and paper type.
  • Page 615 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper. Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 616 Troubleshooting > Troubleshooting • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams. • Ensure that the loaded paper does not exceed the load limits.  ...

  • Page 617: Printer Driver Cannot Be Installed

    Troubleshooting > Troubleshooting Printer driver cannot be installed Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available? Specify the IP address instead of the host name. ➡   Installing Software (page 96) Is Level 3 selected in Security Quick Setup? Acquire a root certificate for SSL communication from a trusted root certification authority.

  • Page 618: Turn The Power Switch On

    Troubleshooting > Troubleshooting Cannot start printing Is the machine plugged in? Plug the power cord into an AC outlet. Is the power turned on? Turn the power switch on. Turn the power switch on. IMPORTANT When turning off the power switch, do not turn on the power switch again immediately. Wait more than 5 seconds, and then turn on the power switch.
  • Page 619 Troubleshooting > Troubleshooting Connect the network cable IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 57)   Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub. Power on the machine and configure the network.
  • Page 620 Troubleshooting > Troubleshooting Connect a USB cable to the machine. IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 57)   Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.
  • Page 621 Troubleshooting > Troubleshooting IMPORTANT Only one host name and one domain name can be used on this machine. Please consider this limitation when setting the network operation.   In Command Center RX, change the settings for name resolution of NetBEUI, DNS, etc., or change the network environment settings.
  • Page 622 Troubleshooting > Troubleshooting Cannot print with USB drive / Does not recognize USB drive Is the USB drive connected to the machine firmly? Connect the USB drive firmly to the machine. Are USB host settings set to [Block]? Change the USB host setting to [Unblock] Is the USB drive broken? Use another USB drive.
  • Page 623 Troubleshooting > Troubleshooting While [Auto-IP] is already set to [On], the IP address is not assigned automatically Is a value other than "0.0.0.0" entered for the link local address of TCP/IP(v4)? Enter "0.0.0.0" in IP Address of TCP/IP(v4). Enter "0.0.0.0" in IP Address. ➡  ...
  • Page 624 Troubleshooting > Troubleshooting Cannot send via SMB Is the network cable connected? Connect the cable to the Machine and HUB securely. Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub. Power on the machine and configure the network.
  • Page 625 Troubleshooting > Troubleshooting Enter the destination information To directly specify the SMB folder, select [Folder Path Entry] and enter each item. NOTE When selecting On for "Entry Check for New Dest.", the re-entering screen for the destination information appears. ➡   Re-entering the New Destination (page 285)  ...
  • Page 626 Troubleshooting > Troubleshooting NOTE • If you selected [Search Folder from Network], you can search all PCs on the network for a destination. • If you selected [Search Folder by Host Name], you can search for a destination from among PCs that are connected to the network by entering "Domain/Workgroup Name"/"Host Name".
  • Page 627 Troubleshooting > Troubleshooting Are the exception settings for Windows Firewall configured correctly? Make sure that the exception settings for Windows Firewall are configures correctly. Select the Windows [Start] button [Windows System] [Control Panel] [System and Security] [Allow an app through Windows Firewall]. Make sure [File and Printer Sharing] is checked off Go back to the [System and Security] screen and select [Check Firewall Status] of Windows Defender Firewall...
  • Page 628 Troubleshooting > Troubleshooting Cannot send via email Is the email send size limited in the SMTP server registered in this machine? Check email sending size in Command Center RX. Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Log in with administrator privileges.
  • Page 629 Troubleshooting > Troubleshooting The machine is emitting steam in the area around the paper ejection slot Is the temperature in the room where the machine is running low? Or was damp paper used? Depending on the machine’s printing environment and the condition of the paper, the moist contained in the paper may evaporate due to the heat generated during printing, and the water vapor emitted may look like smoke.
  • Page 630 Troubleshooting > Troubleshooting Even after replacing the toner container, the message to replace the toner container does not disappear Corrective Actions Make sure the right cover and rear cover are closed.
  • Page 631 Troubleshooting > Troubleshooting Cannot find the machine with WSD Are you searching for this machine by specifying the IP address or host name? For security reasons, [HTTP] protocol is set to off, and therefore you cannot search by IP address or host name.

  • Page 632: Printed Image Trouble

    Troubleshooting > Troubleshooting Printed Image Trouble Printouts are totally too light Is the paper damp? Replace the paper with new paper. Is the media type set correctly? Check if the media type setting is correct. Check the weight (paper thickness) for the paper type and change it to the correct value.

  • Page 633: Perform The Calibration

    Troubleshooting > Troubleshooting Calibration needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the calibration. Perform the calibration. Calibration begins. Developer refresh needs to be performed. Display the screen. Perform the Developer Refresh Perform the Developer Refresh.
  • Page 634 Troubleshooting > Troubleshooting White background parts of the image appear to have a slight overall coloration Have you changed the density? Select appropriate density level. Set the density in the range [-4] to [4] ➡   Density (page 317) NOTE   Calibration needs to be performed.
  • Page 635 Troubleshooting > Troubleshooting Drum refresh needs to be performed. Display the screen. Perform the Drum Refresh. Perform the Drum Refresh. Drum Refresh begins.
  • Page 636 Troubleshooting > Troubleshooting Copies have a moire pattern (dots grouped together in patterns and not aligned uniformly) Is it an original with a photo printed on it? Check the content structure of the original and change it to an appropriate image quality. Select a [Original Image] for each function Select [Photo].
  • Page 637 Troubleshooting > Troubleshooting Texts are not clearly printed Have you selected appropriate image quality for the original? Check the content structure of the original and change it to an appropriate image quality. Select a [Original Image] for each function Select the image quality that matches the type of the original ➡  ...
  • Page 638 Troubleshooting > Troubleshooting Black or color dots appear on the white background Is the original holder or the platen dirty? Wipe the inside of the document processor and the platen with a soft cloth dampened with alcohol or mild detergent. IMPORTANT Do not use thinner or other organic solvents.
  • Page 639 Troubleshooting > Troubleshooting Printed images are fuzzy or cut off Are you using the machine in a place with high humidity or drastic temperature and humidity fluctuations? Use the machine in an environment with appropriate humidity. Drum refresh needs to be performed. Display the screen.
  • Page 640 Troubleshooting > Troubleshooting Printed images are shifted Is the original set correctly? • When setting the original on the platen, make sure to align the original with the original size indicator plate. ➡   Placing Originals on the Platen (page 233) •...
  • Page 641 Troubleshooting > Troubleshooting The altitude is 1000 m or higher and irregular horizontal white lines appear in the image. Select the [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > "Others"[Altitude Adjustment] ,and set to an elevation one level higher than the current setting.
  • Page 642 Troubleshooting > Troubleshooting The altitude is 1000 m or higher and dots appear in the image. Select the [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > "Others"[Altitude Adjustment] ,and set to an elevation one level higher than the current setting.
  • Page 643 Troubleshooting > Troubleshooting Printed images have vertical lines Is the slit glass dirty? When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning.  ...

  • Page 644: Dirt On The Top Edge Or Back Of The Paper

    Troubleshooting > Troubleshooting Dirt on the top edge or back of the paper Is the inside of the machine dirty? Open the Rear Cover 1, and if the inside of the Machine is dirty with toner or the like, wipe it off with a soft, dry cloth.
  • Page 645 Troubleshooting > Troubleshooting Part of the image is periodically faint or shows white lines Is the Rear Cover 1 tightly closed? Open the Rear Cover 1 and close it again. Drum refresh needs to be performed. Display the screen. Perform the Drum Refresh. Perform the Drum Refresh.
  • Page 646 Troubleshooting > Troubleshooting The print on the back page bleeds through Select [Prevent Bleed-thru] from the [Color/ImageQuality] tab and set it to On. NOTE  ...
  • Page 647 Troubleshooting > Troubleshooting A lighter version of the previous image remains and is repeatedly printed If white dots appear in the improved image, decrease the value by one level. If the white background of the improved image appears colored, proceed to the next step.

  • Page 648: Color Printing Trouble

    Troubleshooting > Troubleshooting Color Printing Trouble Color drift occur Calibration needs to be performed. Display the screen. [Home] key > [...] > [System Menu] > [Adjustment/Maintenance] > [Image Adjustment] Perform the calibration. Perform the calibration. Calibration begins. Color registration (automatic correction) needs to be performed Load paper.
  • Page 649 Troubleshooting > Troubleshooting Display the screen. [Home] key > [...] > [Adjustment/Maintenance] > [Color Registration - Auto] Print the chart Select [Start]. A chart is printed.  Chart Example Perform the color registration. As shown in the illustration, place the printed side down on the platen with the edge with the arrows toward the back.
  • Page 650 Troubleshooting > Troubleshooting Color registration (manual correction) needs to be performed Load paper. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡  ...
  • Page 651 Troubleshooting > Troubleshooting Print the chart. Select [Print Chart]. A chart is printed. On the chart, for each of M (magenta), C (cyan) and Y (yellow), charts for H-1 to 5 and V-1 to 5 are printed.  Chart Example Enter the appropriate value. Find the location on each chart where 2 lines most closely match.
  • Page 652 Troubleshooting > Troubleshooting Colors appear different than you anticipated Have you selected appropriate image quality for the original? Check the content structure of the original and change it to an appropriate image quality. Select a [Original Image] for each function Select the image quality that matches the type of the original ➡  ...
  • Page 653 Troubleshooting > Troubleshooting The color toner is empty If you want to continue printing in black and white, follow these steps: Black and white printing is possible temporarily. [Home] key > [...] > [System Menu] > [DeviceSettings] > [Toner Settings] [Color Toner Empty Action] >...

  • Page 654: Remote Operation

    Troubleshooting > Troubleshooting Remote Operation This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by accessing operation panel of the machine at remote using browser and VNC software. Executing Remote Operation from Browser The supported Browser is as follows.
  • Page 655 Troubleshooting > Troubleshooting Start up the browser. Specify https: // [Host name of this Machine] and start Command Center RX. ➡   Accessing Command Center RX (page 123) [Device Information / Remote Operation] > [Remote Operation] Click [Start]. NOTE • If the user is logged in to the device, the permission confirmation screen will be displayed on the operation panel.
  • Page 656 Troubleshooting > Troubleshooting Executing Remote Operation from VNC Software Display the screen Set [VNC (RFB)] to On. ➡   Protocol Settings (page 464) NOTE • If "VNC (RFB) over TLS" is set to On, the communication is encrypted. • You can configure the protocol settings using Command Center RX. ➡  Command Center RX User Guide  ...

  • Page 657: Responding To Messages

    Troubleshooting > Troubleshooting Responding to Messages If the touch panel or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: ➡  ...
  • Page 658 Troubleshooting > Troubleshooting "Add paper to cassette #." is displayed Is the indicated cassette out of paper? • Load paper. ➡   Loading in the Cassettes (page 145) • Select paper from another paper feed source. • Select [Continue] to change the paper and print.
  • Page 659 Troubleshooting > Troubleshooting "Add paper in Multipurpose Tray." is displayed Has the paper run out in the displayed paper source? • Load paper. ➡   Loading in the Cassettes (page 145) ➡   Loading Paper in the Multipurpose Tray (page 150) • Select paper from another source. •...
  • Page 660 Troubleshooting > Troubleshooting "Adjusting Scanner." is displayed The machine is in adjustment mode to maintain its quality. Please wait.
  • Page 661 Troubleshooting > Troubleshooting "Box limit exceeded." is displayed Is [End] displayed on the screen? Jobs cannot be saved because the specified box is full. The job will be canceled. Select [End]. Print or delete the original in the box, and then try again. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time.
  • Page 662 Troubleshooting > Troubleshooting "Broadcast error" is displayed An error occurred while broadcasting. The job is canceled. Select [End].
  • Page 663 Troubleshooting > Troubleshooting "Calibrating..." is displayed The machine is in adjustment mode to maintain its quality. Please wait.
  • Page 664 Troubleshooting > Troubleshooting "Cannot connect to Authentication Server." is displayed Does the machine time match the server’s time? • Set the machine time to match the server’s time ➡   Setting Date and Time (page 73) Is it properly registered with the authentication server? •...
  • Page 665 Troubleshooting > Troubleshooting "Cannot connect to Server." is displayed Check the connection status with the server.

  • Page 666: "Cannot Connect." Is Displayed

    Troubleshooting > Troubleshooting "Cannot connect." is displayed Wi-Fi or Wi-Fi Direct connection could not be completed. Check the settings and signal conditions. ➡   Wi-Fi Direct Setting (page 452) ➡   Wi-Fi Settings (page 454)
  • Page 667 Troubleshooting > Troubleshooting "Cannot duplex print on this paper." is displayed Have you selected a size or type of paper that cannot be duplex printed? • Select [Continue] to cancel duplex printing and continue printing. • Select paper from a different paper source and press [Continue] to change the paper for printing. •...
  • Page 668 Troubleshooting > Troubleshooting "Cannot perform remote printing." is displayed Remote printing is prohibited. The job is canceled. Select [End].
  • Page 669 Troubleshooting > Troubleshooting "Cannot execute this job." is displayed Restricted by the authorization settings. The job is canceled. Select [End]. Restricted by the job accounting. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 670 Troubleshooting > Troubleshooting "Cannot print the specified number of copies." is displayed Only one copy is available. • Select [Continue] to continue printing. • Select [Cancel] to cancel the job.
  • Page 671 Troubleshooting > Troubleshooting "Cannot process this job." is displayed Restricted by the authorization settings. The job is canceled. Select [End]. Restricted by the job accounting. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 672 Troubleshooting > Troubleshooting "Cannot read data in this ID card." is displayed In registration process, the ID card information was not read correctly. Hold the IC card over the IC card reader again. If the same message is displayed again, the IC card may not be compatible with this product.
  • Page 673 Troubleshooting > Troubleshooting "Cannot recognize the ID card reader." is displayed • Check if the USB connector of your IC card reader is correctly connected to the main unit. • If [USB HOST] in [Interface Block Setting] is set to [Block], change it to [Unblock].
  • Page 674 Troubleshooting > Troubleshooting "The following parts or functions have been failure." is displayed Follow the displayed instructions.
  • Page 675 Troubleshooting > Troubleshooting "Cannot use following functions due to scanner failure. >> Copy, Send, Fax, Storing in Box" is displayed The machine’s scanner is out of order. Contact your service representative. You can still use the print function.
  • Page 676 Troubleshooting > Troubleshooting "Cannot use following functions due to printer failure. >> Copy, Fax, Printing from Box, Print Report" is displayed The machine’s printer is out of order. Please contact the service representative. You can still use the scanner function.
  • Page 677 Troubleshooting > Troubleshooting "Cannot use ##### due to a failure." is displayed Please contact the service representative.
  • Page 678 Troubleshooting > Troubleshooting "Check the toner container." is displayed Open the scanner unit and take out the toner container. Shake the toner container well and set it again.
  • Page 679 Troubleshooting > Troubleshooting "Color toner is empty. Cannot print this document." is displayed Replace with the toner container specified by us. NOTE If there is still black toner left even after color toner has run out and "Color Toner Empty Action" is set to [Print in Black &...
  • Page 680 Troubleshooting > Troubleshooting "Failed to activate." is displayed Failed to activate the application. Contact administrator. Extended authentication is disabled. Turn the power switch off and then on again. If the error persists, contact administrator. Turn the power switch off. The confirmation message for power supply off is displayed. It takes approximately 3 minutes for power off.
  • Page 681 Troubleshooting > Troubleshooting "Failed to send via SMB." is displayed Are this machine and the scanned image destination PC connected to the network? Check the network. • Connecting LAN Cable • Hub behavior • The server status • Host name or IP address •...
  • Page 682 Troubleshooting > Troubleshooting "Failed to specify Job Accounting." is displayed Failed to specify Job Accounting when processing the job externally. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 683 Troubleshooting > Troubleshooting "Failed to store job retention data." is displayed The job is canceled. Select [End].
  • Page 684 Troubleshooting > Troubleshooting "Subaddress box limit exceeded." is displayed Follow the on-screen instructions to delete documents in the subaddress box. For canceled jobs, select the [Status/Job Cancel] key > [Printing Jobs], and check the print job log. ➡  FAX Operation Guide...
  • Page 685 Troubleshooting > Troubleshooting "Incorrect account ID." is displayed The account ID was incorrect when processing the job externally. The job is canceled. Select [End].
  • Page 686 Troubleshooting > Troubleshooting "Job Accounting restriction exceeded." is displayed Is the acceptable printing count restricted by Job Accounting exceeded? The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. The job is canceled. Select [End].
  • Page 687 Troubleshooting > Troubleshooting "KPDL error." is displayed PostScript error has occurred. The job is canceled. Select [End]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 688 Troubleshooting > Troubleshooting "Machine failure." is displayed Internal error has occurred. Make a note of the error code displayed on the screen and contact service representative.
  • Page 689 Troubleshooting > Troubleshooting "Maximum number of scanned pages." is displayed Is the acceptable scanning count exceeded? Cannot scan pages any more. Follow the instructions on the screen.
  • Page 690 Troubleshooting > Troubleshooting "Memory is full." is displayed The memory is full and the job cannot be continued. Select [Continue] to process a scanned page. The print job cannot be processed completely. Select [Cancel] to cancel the job. The process cannot be performed due to insufficient memory. If only [End] is displayed, select [End].
  • Page 691 Troubleshooting > Troubleshooting "Paper jam." is displayed A paper jam has occurred. If a paper jam occurs, the machine will stop and the location of the jam will be indicated on the screen. Leave the machine on and follow the instructions to remove the jammed paper. ➡  ...
  • Page 692 Troubleshooting > Troubleshooting "Performing Drum Refresh..." is displayed The machine is in adjustment mode to maintain quality. Please wait.
  • Page 693 Troubleshooting > Troubleshooting "Regulating the temperature..." is displayed The machine is in adjustment mode to maintain quality. Please wait.

  • Page 694: Remove The Jammed Paper

    Troubleshooting > Troubleshooting "Remove originals in Document Processor." is displayed Are there any originals left in the document processor? Remove the original from the document processor. CAUTION If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
  • Page 695 Troubleshooting > Troubleshooting Return the cover to the original position.
  • Page 696 Troubleshooting > Troubleshooting "Running security function..." is displayed The security function is running. Please wait.
  • Page 697 Troubleshooting > Troubleshooting "Scanner memory is full." is displayed Scanning cannot be performed due to insufficient memory of the scanner. Follow the instructions on the screen.
  • Page 698 Troubleshooting > Troubleshooting "Scheduled sending jobs exceeded." is displayed The number of timer transmissions that can be set has been exceeded. Select [End]. The job is canceled. Wait until the delayed transmission is executed, or cancel the delayed transmission and then perform the job again.
  • Page 699 Troubleshooting > Troubleshooting "Select another cassette." is displayed Is the selected cassette correct? The specified cassette is dedicated for the fax machine. Select another valid cassette and then select [Continue].
  • Page 700 Troubleshooting > Troubleshooting "Send error." is displayed An error has occurred during sending. The job is canceled. Select [End]. Refer to the transmission error code list for the error code and its details. ➡   List of Transmission Error Codes (page 717) NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time.
  • Page 701 Troubleshooting > Troubleshooting "System error." is displayed System error has occurred. Follow the instruction displayed on the screen.
  • Page 702 Troubleshooting > Troubleshooting "The device cannot be connected because allowed connections would be exceeded." is displayed Are you connecting more than the maximum number of Wi-Fi Direct connections? Disconnect the mobile devices that you are not using, or set the [automatic disconnection] of this unit to disconnect the mobile devices.
  • Page 703 Troubleshooting > Troubleshooting "The password does not meet password policy." is displayed Has your password expired? Change the login password. The job is canceled. Select [End]. ➡   Password Policy Settings (page 514) Have your password policy requirements changed (password length, strings of characters to use, etc.)? Check your password policy requirements and change the login password.
  • Page 704 Troubleshooting > Troubleshooting "Malicious program was detected." is displayed Execution was aborted due to a possible malware program. The names of applications for which malware has been detected are displayed. Please contact the administrator.
  • Page 705 Troubleshooting > Troubleshooting "RAM disk error." is displayed A RAM disk error has occurred. The job is canceled. Select [End]. The following error code is possible: 04: There is not enough free space on the RAM disk. If the optional RAM disk is installed, increase the RAM disk size by using [RAM Disk Setting] in the System Menu.
  • Page 706 Troubleshooting > Troubleshooting "Maintenance is needed for imaging units soon." is displayed Contact your service representative.
  • Page 707 Troubleshooting > Troubleshooting "Maintenance is needed for paper cassette soon." is displayed Contact your service representative.
  • Page 708 Troubleshooting > Troubleshooting "Maintenance is needed for Document Processor soon." is displayed Contact your service representative.
  • Page 709 Troubleshooting > Troubleshooting "Maintenance is needed for imaging units." is displayed Contact your service representative.
  • Page 710 Troubleshooting > Troubleshooting "Maintenance is needed for paper cassette." is displayed Contact your service representative.
  • Page 711 Troubleshooting > Troubleshooting "Maintenance is needed for Multipurpose Tray." is displayed Contact your service representative.
  • Page 712 Troubleshooting > Troubleshooting "Maintenance is needed for Document Processor." is displayed Contact your service representative.
  • Page 713 Troubleshooting > Troubleshooting "The slit glass requires cleaning." is displayed The slit glass requires cleaning. When using the document processor, clean the slit glass surface and the reading guide with the dry cloth. IMPORTANT Do not use water, soap or solvents for cleaning.  ...
  • Page 714 Troubleshooting > Troubleshooting "Toner[C][M][Y][K]is empty." is displayed Replace the toner container to our specified toner container. NOTE If there is still black toner left even after color toner has run out and "Color Toner Empty Action" is set to [Print in Black &...
  • Page 715 Troubleshooting > Troubleshooting Remove the toner container Put used toner container into the plastic waste bag. Remove the new toner container from the box. IMPORTANT Do not touch the points shown below.  ...
  • Page 716 Troubleshooting > Troubleshooting Shake the toner container. Install the toner container. IMPORTANT Insert the toner container all the way.   Close the right cover. NOTE • If the right cover not close, check that the new toner container is installed correctly. •...
  • Page 717 Troubleshooting > Troubleshooting "Toner [C][M][Y][K] is low. (Replace when empty.)" is displayed It is almost time to replace the toner container. Obtain a new toner container.
  • Page 718 Troubleshooting > Troubleshooting "Toner type mismatch. Please install correct toner." is displayed Does the type of toner you have match the model? Please install correct toner.
  • Page 719 Troubleshooting > Troubleshooting "USB Drive error." is displayed Is the USB drive write-protected? An error occurred in the USB drive. The job is canceled. Select [End]. The following error code is displayed: : Connect a writeable USB drive. An error occurred in the USB drive. The job is canceled.
  • Page 720 Troubleshooting > Troubleshooting "USB Drive is full." is displayed There is not enough free space on the USB drive. The job is canceled. Select [End]. Delete unnecessary files on the USB drive. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 721 Troubleshooting > Troubleshooting "The USB Drive is not formatted." is displayed Is the USB drive formatted by this machine? Execute [Format] of the USB drive on this machine. Display the screen. Select the [Home] key. Select [...] > [Device Information] Confirmation on the machine status or window for operation will appear.
  • Page 722 Troubleshooting > Troubleshooting "Warning for high temp. Adjust the room temp." is displayed Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
  • Page 723 Troubleshooting > Troubleshooting "Warning for low temp. Adjust the room temp." is displayed Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
  • Page 724 Troubleshooting > Troubleshooting "Warning low memory." is displayed Cannot start the job. Try again later.
  • Page 725 Troubleshooting > Troubleshooting "You cannot use this box." is displayed You do not have permission to use the specified box. The job is canceled. Select [End].

  • Page 726: List Of Transmission Error Codes

    Troubleshooting > Troubleshooting List of Transmission Error Codes 1101 "Failed to send the email." is displayed Message Failed to send the email. Check the host name of the SMTP server on the Command Center RX Job is canceled. Press [End]. 1101 Corrective Actions Enter the host name of the SMTP server in Command Center RX.
  • Page 727 Troubleshooting > Troubleshooting 1101 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the SMB settings. > Login user name and login password Note: If the sender is a domain user, specify the domain name. >...
  • Page 728 Troubleshooting > Troubleshooting 1101 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the host name or IP address of FTP. Job is canceled. Press [End]. 1101 Corrective Actions Check the host name of the FTP. When entering the destination information, make sure that the host name or IP address of the FTP server is correct.
  • Page 729 Troubleshooting > Troubleshooting 1102 "Failed to send the email." is displayed Message Failed to send the email. Check the followings on the Command Center RX > SMTP login user name and login password > POP3 login user name and login password 1102 Corrective Actions Check the login user name and password for the SMTP server and POP3 server.
  • Page 730 Troubleshooting > Troubleshooting 1102 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the SMB settings. > Login user name and login password Note: If the sender is a domain user, specify the domain name. >...
  • Page 731 Troubleshooting > Troubleshooting 1102 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the FTP settings. > Login user name and login password Note: If the sender is a domain user, specify the domain name. Job is canceled.
  • Page 732 Troubleshooting > Troubleshooting 1103 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the SMB settings. > Login user name and login password Note: If the sender is a domain user, specify the domain name. >...
  • Page 733 Troubleshooting > Troubleshooting Make sure the folder sharing settings are configured correctly Check the sharing settings and permissions in the folder properties. Right-click the shared folder and click [Properties] [Security] tab. Select a user and make sure the user you entered in the group name or user name field is displayed Make sure that [Allow] is checked off for "Modify"...
  • Page 734 Troubleshooting > Troubleshooting 1103 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the FTP settings. > Login user name and login password 1103 Corrective Actions Check the destination folder path. When entering the destination information, make sure that the login user name and password of the destination computer, and the destination folder path are correct.
  • Page 735 Troubleshooting > Troubleshooting 1104 "Failed to send the email." is displayed Message Failed to send the email. Check the email address. Note: If the address is rejected by the domain, you cannot send the email. Job is canceled. Press [End]. 1104 Corrective Actions Check the Email Address.
  • Page 736 Troubleshooting > Troubleshooting 1105 "Failed to send the email." is displayed Message Failed to send the email. Select [On] of the SMTP settings on the Command Center RX Job is canceled. Press [End]. 1105 Corrective Actions From Command Center RX, check that SMTP (email sending) is On. Launch your Web browser.
  • Page 737 Troubleshooting > Troubleshooting 1105 "Failed to send via SMB." is displayed Message Failed to send via SMB. Select [On] of the SMB settings on the Command Center RX Job is canceled. Press [End]. 1105 Corrective Actions Make sure the protocol is set correctly. Launch your Web browser.
  • Page 738 Troubleshooting > Troubleshooting 1105 "Failed to send via FTP." is displayed Message Failed to send via FTP. Select [On] of the FTP settings on the Command Center RX Job is canceled. Press [End]. 1105 Corrective Actions Make sure the protocol is set correctly. Launch your Web browser.
  • Page 739 Troubleshooting > Troubleshooting 1106 "Failed to send the email." is displayed Message Failed to send the email. Check the sender address of SMTP on the Command Center RX Job is canceled. Press [End]. 1106 Corrective Actions Check the sender address on the SMTP server from Command Center RX. Launch your Web browser.
  • Page 740 Troubleshooting > Troubleshooting 1131 "Failed to send via FTP." is displayed Message Failed to send via FTP. Select [On] of the secure protocol settings on the Command Center RX Job is canceled. Press [End]. 1131 Corrective Actions Please set to allow the use of TLS. Launch your Web browser.
  • Page 741 Troubleshooting > Troubleshooting 1132 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the followings of the FTP server. > FTPS is available. > Encryption is available. Job is canceled. Press [End]. 1132 Corrective Actions Check the destination server.

  • Page 742: Connect The Network Cable

    Troubleshooting > Troubleshooting 2101 "Failed to send the email." is displayed Message Failed to send the email. Check the network and Command Center RX > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. >...
  • Page 743 Troubleshooting > Troubleshooting Check the users in POP before SMTP authentication in Command Center RX. Set this when using POP before SMTP as SMTP authentication. Launch a web browser. In the address or location bar, enter the machine's IP address or the host name. Log in with administrator privileges.
  • Page 744 Troubleshooting > Troubleshooting 2101 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the network and SMB settings. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. >...
  • Page 745 Troubleshooting > Troubleshooting 2101 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network and FTP settings. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. >...
  • Page 746 Troubleshooting > Troubleshooting 2102 "Failed to send the email." is displayed Message Failed to send the email. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 747 Troubleshooting > Troubleshooting 2102 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the followings of the FTP server. > FTP is available. > The server is not operating properly. Job is canceled. Press [End]. 2102 Corrective Actions Check your network and destination server settings.
  • Page 748 Troubleshooting > Troubleshooting 2103 "Failed to send the email." is displayed Message Failed to send the email. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 749 Troubleshooting > Troubleshooting 2103 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 750 Troubleshooting > Troubleshooting 2201 "Failed to send the email." is displayed Message Failed to send the email. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 751 Troubleshooting > Troubleshooting 2201 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 752 Troubleshooting > Troubleshooting 2201 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 753 Troubleshooting > Troubleshooting 2202 "Failed to send the email." is displayed Message Failed to send the email. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 754 Troubleshooting > Troubleshooting 2202 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 755 Troubleshooting > Troubleshooting 2203 "Failed to send via SMB." is displayed Message Failed to send via SMB. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 756 Troubleshooting > Troubleshooting 2203 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 757 Troubleshooting > Troubleshooting 2204 "Failed to send the email." is displayed Message Failed to send the email. Check the email size limit of the SMTP settings on the Command Center RX Job is canceled. Press [End]. 2204 Corrective Actions Check the size restrictions for email sending in the SMTP settings in Command Center RX. Launch your Web browser.
  • Page 758 Troubleshooting > Troubleshooting 2231 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 759 Troubleshooting > Troubleshooting 3101 "Failed to send the email." is displayed Message Failed to send the email. Check the authentication methods of both the sender and the recipient. Job is canceled. Press [End]. 3101 Corrective Actions Check the source and destination authentication methods. Check the source and destination authentication methods.
  • Page 760 Troubleshooting > Troubleshooting 3101 "Failed to send via FTP." is displayed Message Failed to send via FTP. Check the network. > The network cable is connected. > The hub is not operating properly. > The server is not operating properly. Job is canceled.
  • Page 761 Troubleshooting > Troubleshooting 3201 "Failed to send the email." is displayed Message Failed to send the email. Check the SMTP user authentication method of the recipient. Job is canceled. Press [End]. 3201 Corrective Actions Check the destination SMTP user authentication method...
  • Page 762 Troubleshooting > Troubleshooting 4801 "Job is canceled. Press [End]." is displayed Message Job is canceled. Press [End]. Corrective Actions Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel and contact the service representative.
  • Page 763 Troubleshooting > Troubleshooting 4802 "Failed to send the email." is displayed Message Failed to send the email. Check the encryption certificate of each destination by the Command Center RX. Job is canceled. Press [End]. 4802 Corrective Actions Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel and contact the service representative.
  • Page 764 Troubleshooting > Troubleshooting 4803 "Job is canceled. Press [End]." is displayed Message Job is canceled. Press [End]. Corrective Actions Server authentication has expired. Check your network and SMTP settings. Check the date and time of this machine Set year, month, day and seconds If the problem persists, proceed to the next step.
  • Page 765 Troubleshooting > Troubleshooting 4804 "Job is canceled. Press [End]." is displayed Message Job is canceled. Press [End]. Corrective Actions When communicating with the mail server using SMTP over TLS, communication cannot be started because the signature algorithm of the server certificate does not match the signature algorithm set on the machine. Please access from Command Center RX to [Security Settings] >...
  • Page 766 Troubleshooting > Troubleshooting The error code 4901 is displayed An error occurred while validating the server certificate. Corrective Actions Check the SMTP server certificate.
  • Page 767 Troubleshooting > Troubleshooting The error code 4902 is displayed Your certificate has expired. Corrective Actions Check the SMTP server certificate.
  • Page 768 Troubleshooting > Troubleshooting The error code 4903 is displayed An error occurred while validating the X509 certificate. Corrective Actions Check the X509 certificate.
  • Page 769 Troubleshooting > Troubleshooting The error code 4904 is displayed The certificate has been revoked. Corrective Actions Check the SMTP server certificate.
  • Page 770 Troubleshooting > Troubleshooting The error code 4905 is displayed An error occurred while setting the encryption / signing certificate. Corrective Actions Check the settings related to the certificate and the imported certificate. ➡  Command Center RX User Guide...
  • Page 771 Troubleshooting > Troubleshooting The error code 4906 is displayed Certificate verification did not complete within the set time. Corrective Actions • Check the verification environment of the OCSP/CRL certificate and other certificates • Extend the timeout deadline • Change the certificate verification level ➡  Command Center RX User Guide...
  • Page 772 Troubleshooting > Troubleshooting The error code 4a02 is displayed Failed to initialize S/MIME. Corrective Actions Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel, check the operation description and then contact the service representative.
  • Page 773 Troubleshooting > Troubleshooting The error code 4a03 is displayed Failed to specify S/MIME encryption. Corrective Actions Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel, check the operation description and then contact the service representative.
  • Page 774 Troubleshooting > Troubleshooting The error code 4a04 is displayed Failed to scan the S/MIME encryption certificate. Corrective Actions • Check and correct the settings related to the S/MIME certificate. • Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel, check the operation description and then contact the service representative.
  • Page 775 Troubleshooting > Troubleshooting The error code 4a06 is displayed Failed to specify job accounting S/MIME Signature. Corrective Action Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel, check the operation description and then contact the service representative.
  • Page 776 Troubleshooting > Troubleshooting The error code 4a07 is displayed Failed to scan the S/MIME signature certificate. Corrective Actions • Check and correct the settings related to the S/MIME signature certificate. • Turn the power switch off and then on again. If it occurs repeatedly, write down the error code displayed on the touch panel, check the operation description and then contact the service representative.
  • Page 777 Troubleshooting > Troubleshooting The error code 4a08 is displayed The sender’s email address and the email address on the signature certificate do not match. Corrective Actions Check the sender’s email address and the email address on the signature certificate, and correct the email address(es).
  • Page 778 Troubleshooting > Troubleshooting Other error code "Job is canceled. Press [End]." is displayed Message Job is canceled. Press [End]. Corrective Actions Press [End] and restart the machine. Turn the power switch off and then on again If it occurs repeatedly, write down the error code displayed on the touch panel and contact the service representative.

  • Page 779: Adjustment/Maintenance

    Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the item you can carry out. Item Description [Color Registration - Auto]...

  • Page 780: Color Registration Procedure

    Troubleshooting > Adjustment/Maintenance Color Registration Procedure When first installing the machine or moving it to a new location, color drift during printing may occur. Use this function to correct the color position of each of cyan, magenta and yellow to resolve color drift. Auto registration and manual registration are available for Color Registration.
  • Page 781 Troubleshooting > Adjustment/Maintenance Print the chart Select [Start]. A chart is printed.  Chart Example Perform the color registration. As shown in the illustration, place the printed side down on the platen with the edge with the arrows toward the back. Select [Start] to scan the chart.

  • Page 782: Manual Correction

    Troubleshooting > Adjustment/Maintenance Manual Correction Load paper. IMPORTANT • Load the paper with the print side facing up. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes. ➡   Precaution for Loading Paper (page 143) •...
  • Page 783 Troubleshooting > Adjustment/Maintenance Print the chart. Select [Print Chart]. A chart is printed. On the chart, for each of M (magenta), C (cyan) and Y (yellow), charts for H-1 to 5 and V-1 to 5 are printed.  Chart Example Enter the appropriate value. Find the location on each chart where 2 lines most closely match.

  • Page 784: Perform Image Adjustment

    Troubleshooting > Adjustment/Maintenance Perform image adjustment Display the screen [Home] key > [...] > [System Menu] > "Image Adjustment" [Image Adjustment] Execute. Select the item to execute. Execute it. If you select multiple items, they will start in sequence.

  • Page 785: Clearing Paper Jams

    Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the touch panel will display "Paper jam." and the machine will stop. Jam Location Indicators 1 Shows the location of a paper jam. 2 Selecting [Hold] displays [Status] screen, and the status of jobs can be checked. 3 Selecting [Start Help] displays the detailed removal procedure.
  • Page 786 Troubleshooting > Clearing Paper Jams Paper Jam Location Paper Jam Location Indicator Cassette 1 ➡   Remove any jammed papers in Cassette 1 (page 780) Cassette 2 ➡   Remove any jammed papers in Cassette 1 (page 780) Multipurpose Tray ➡   Remove any jammed paper in the Multipurpose Tray (page 778) Document Processor ➡  ...

  • Page 787: Remove Any Jammed Paper In The Multipurpose Tray

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.
  • Page 788 Troubleshooting > Clearing Paper Jams Open the feed cover. Remove any jammed paper. Return the feed cover to its original position and return cassette 1 to its original position. Open the multipurpose tray and reload the paper.

  • Page 789: Remove Any Jammed Papers In Cassette 1

    Troubleshooting > Clearing Paper Jams Remove any jammed papers in Cassette 1 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.  ...

  • Page 790: Remove Any Jammed Paper In Cassette 2

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in Cassette 2 CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.  ...
  • Page 791 Troubleshooting > Clearing Paper Jams Pull Cassette 2 out toward you until it stops. Remove any jammed paper. Push Cassette 2 back in.

  • Page 792: Remove The Paper Jammed In The Rear Cover 1

    Troubleshooting > Clearing Paper Jams Remove the paper jammed in the Rear Cover 1 Open Rear Cover 1 CAUTION Some parts are very hot inside the machine. Exercise caution as there is a risk of burn injury.   Remove any jammed paper. Open the cover (A).
  • Page 793 Troubleshooting > Clearing Paper Jams Remove any jammed paper. Open the feed cover (B). Remove any jammed paper. Open the duplex unit (C).
  • Page 794 Troubleshooting > Clearing Paper Jams Remove any jammed paper. Push Rear Cover 1.

  • Page 795: Remove Any Jammed Paper In The Document Processor (Reverse Automatic)

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Document Processor (Reverse Automatic) CAUTION If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.  ...
  • Page 796 Troubleshooting > Clearing Paper Jams Return the cover to the original position.

  • Page 797: 11 Appendix

    Appendix 11 Appendix Optional Equipment ........................789 Overview of the Applications ....................790 Character Entry Method ......................792 About Paper ..........................796 Specifications ...........................811 Backing up your data ......................819 Security Quick Setup Function List ..................821...

  • Page 798: Optional Equipment

    Appendix > Optional Equipment Optional Equipment Option configuration The following enhancements are available for this model. 1 PF-5110 <Paper feeder> The paper feeder can be installed in the machine. 2 Card Authentication Kit(B) AC <IC card authentication kit (Activate)> It is possible to make the user authentication with IC card. In order to perform the user authentication with IC card, IC card information has to be registered to the local user list in advance.

  • Page 799: Overview Of The Applications

    Appendix > Overview of the Applications Overview of the Applications The applications listed below are installed on this machine. • Data Security Kit • ThinPrint Option This can be used on a trial basis for a limited time. • Card Authentication Kit This can be used on a trial basis for a limited time.

  • Page 800: Checking Details Of Application

    Appendix > Overview of the Applications Checking Details of Application Display the screen. [Home] key > [...] > [System Menu] > [Add/DeleteApplication] > [Optional Function List] NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 801: Character Entry Method

    Appendix > Character Entry Method Character Entry Method To enter characters for a name, use the on-display keyboard in the touch panel following the steps as explained below. NOTE Keyboard Layout "QWERTY", "QWERTZ" and "AZERTY" are available as keyboard layouts the same as a PC keyboard.  ...
  • Page 802 Appendix > Character Entry Method 6 Space key Select to insert a space. 7 Cursor key Select to move the cursor on the display. 8 Close key Select to close the entry screen. 9 Enter key Select to finalize entry and return to the screen before the entry. 10 Backspace key Select to delete a character to the left of the cursor.

  • Page 803: Entering Characters

    Appendix > Character Entry Method Entering Characters Follow the steps below to enter 'List #1' for an example Enter 'List', (space). To switch between upper case and lower-case, select the Shift key. Enter '#' and '1'. To enter numbers or symbols, select #123.
  • Page 804 Appendix > Character Entry Method Check that the entry is correct. Check that the entry is correct. Select enter.

  • Page 805: About Paper

    Appendix > About Paper About Paper This section explains the paper sizes and types that can be used in the paper source. For details on the sizes, types, and number of sheets of paper that can be loaded in each paper tray, refer to the following: ➡  ...

  • Page 806: Choosing The Appropriate Paper

    Appendix > About Paper Choosing the Appropriate Paper This section describes guidelines for choosing paper. Condition Avoid using paper with bent corners or that is curled, dirty, or torn. Do not use paper that has a rough surface or paper fiber lint, or that is especially delicate. Using such paper can cause poor print quality. In addition, poor paper feeding can cause paper jams and shorten the life of the machine.
  • Page 807 Appendix > About Paper Other Paper Specifications Porosity: The density of the paper fibers. Stiffness: Paper must be stiff enough or it may buckle in the machine, causing jams. Curl: Most paper naturally tends to curl after the package is opened. When paper passes through the fixing unit, it curls upward slightly.
  • Page 808 Appendix > About Paper Paper Size Cassette 1 Cassette 2 Multipurpose Tray Executive (7-1/4 × Paper of this size can be Paper of this size can be Paper of this size can be 10-1/2") Letter (8-1/2 × 11") Paper of this size can be Paper of this size can be Paper of this size can be Legal (8-1/2 ×...
  • Page 809 Appendix > About Paper Paper Size Cassette 1 Cassette 2 Multipurpose Tray Nagagata 4 (90 × Paper of this size cannot Paper of this size cannot Paper of this size can be 205mm) be set be set Younaga 3 (235 Paper of this size cannot Paper of this size cannot Paper of this size can be...

  • Page 810: Special Paper

    Appendix > About Paper Special Paper This section describes printing onto special paper and print media. The following paper and media can be used. • Transparencies • Preprint • Bond paper • Recycled paper • Vellum • Rough • Letterhead •...
  • Page 811 Appendix > About Paper Transparencies Transparencies must be able to withstand the heat of printing. Transparencies must meet the following conditions. Heat resistance Must withstand at least 190°C Thickness 0.100 to 0.110 mm Material Polyester Dimensional accuracy ±0.7 mm Squareness of corners 90°...
  • Page 812 Appendix > About Paper Labels Be sure to feed labels from the multipurpose tray For selecting labels, use extreme care so that the adhesive may not come in direct contact with any part of the machine and that the labels are not easily peeled from the carrier sheet. Adhesives that stick to the drum or rollers and peeled labels remaining in the machine may cause a failure.
  • Page 813 Appendix > About Paper Hagaki (Cardstock) Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki (Return postcard) (available at post offices). Some Hagaki (Cardstock) may still have rough edges developed by a paper cutter on the back side.
  • Page 814 Appendix > About Paper Envelopes Envelopes should be fed from the MP tray with the print-side down or the cassette and the optional paper feeder with the print-side up. NOTE Do not load paper above the load limits located on the paper width guide of the cassette and the optional paper feeder.

  • Page 815: Thick Paper

    Appendix > About Paper Thick Paper Before loading thick paper, fan it and align the edges. Some thick paper may still have rough edges developed by a paper cutter on the back side. Remove any such rough edges just as with Hagaki (Cardstock) by placing the paper on a flat surface and rubbing the edges gently a few times with a ruler.

  • Page 816: Colored Paper

    Appendix > About Paper Colored Paper Colored paper must conform to the specifications. ➡   Basic Paper Specifications (page 796) In addition, the pigments in the paper must be able to withstand the heat of printing (up to 200°C or 392°F).

  • Page 817: Preprinted Paper

    Appendix > About Paper Preprinted Paper Preprinted paper must conform to the specifications ➡   Basic Paper Specifications (page 796) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used for calendars.

  • Page 818: Recycled Paper

    Appendix > About Paper Recycled Paper Recycled paper must conform to the specifications; however, its whiteness may be considered separately. ➡   Basic Paper Specifications (page 796) NOTE Before purchasing recycled paper in volume, try testing a sample to ensure satisfactory print quality.  ...

  • Page 819: Coated Paper

    Appendix > About Paper Coated Paper Coated paper is created by treating the surface of the base paper with a coating that provides higher printing quality than plain paper. Coated paper is used for particularly high-quality printing. The surface of high-quality or medium-quality paper is coated with special agents that improve ink adhesion by making the paper surface smoother.

  • Page 820: Specifications

    Appendix > Specifications Specifications IMPORTANT Specifications are subject to change without notice.   NOTE For more information on using the FAX, refer to the following: ➡  FAX Operation Guide   Machine Item Specifications Model ECOSYS MA2101cwfx/ECOSYS MA2101cfx Type Desktop Printing Method Electrophotography by semiconductor laser Paper Weight (Cassette) 60 to 163 g/m Paper Weight (Multipurpose Tray)
  • Page 821 Appendix > Specifications Item Specifications Interface (Standard) • Hi-Speed USB: 1 • Network Interface: 1 (10BASE-T/100BASE-TX/1000BASE-T) • Hi-Speed USB: 1 (USB flash memory slot) • Wireless LAN Supported Operating 10 to 32.5°C Environment (Temperature) Operating Environment (Humidity) 10 to 80% Operating Environment (Altitude) 3,500 m and below Operating 1,500 lux and below Environment (Brightness)

  • Page 822: Copy Functions

    Appendix > Specifications Copy Functions Copy Speed Paper Size Black and White Color A4R/A5 21 sheets/min 21 sheets/min LetterR 22 sheets/min 22 sheets/min Legal 18 sheets/min 18 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min 22 sheets/min *1 14ppm after the 16th sheet...

  • Page 823: Printer Function

    Appendix > Specifications Printer Function Print Speed Paper Size Black and White Color A4R/A5 21 sheets/min 21 sheets/min Letter-R 22 sheets/min 22 sheets/min Legal 18 sheets/min 18 sheets/min 19 sheets/min 19 sheets/min 19 sheets/min 19 sheets/min 19 sheets/min 19 sheets/min 22 sheets/min 22 sheets/min *1 11ppm after the 16th sheet...
  • Page 824 Appendix > Specifications Item Description Interface • USB Interface Connector: 1 (Super-Speed USB) • Network interface: 1 (10 BASE-T/100 BASE-TX/1000 BASE-T) • Optional Interface (Option): 1 (For IB-50/IB-51 mounting) • Wireless LAN (Option): 1 (For IB-37/IB-38 mounting) Page Description Language PRESCRIBE Emulation •...

  • Page 825: Scanner Functions

    Ethernet (10 BASE-T/100 BASE-TX/1000 BASE-T), USB, Wireless LAN support Transmission System SMB, SMTP, FTP, FTP over SSL, USB, TWAIN , WIA , WSD   ECOSYS MA2101cwfx / ECOSYS MA2101cfx Available Operating System: Windows Server 2008/Windows Server 2008 R2/Windows 7/Windows 10/ Windows Server 2012/Windows Server 2016  ...

  • Page 826: Document Processor

    Appendix > Specifications Document Processor Item Description Original Type Sheet originals Original Size Maximum: Legal/Folio Minimum: Statement-R/A6-R Original Weight 60 to 90 g/m Loading Capacity 50 sheets (60 to 80 g/m ) maximum Up to upper limit height line in the document processor...

  • Page 827: Paper Feeder (250-Sheet)

    Appendix > Specifications Paper Feeder (250-sheet) Setting Specifications Paper Supply Method Friction retard feeder Capacity 250 sheets (80 g/m ) 1 cassette Paper Size A4, A5-R, A5, B5, A6, B6, Letter, Legal, Folio, 216 x 340mm, Statement-R, Executive, Oficio II, 16K, B5(ISO), Custom (105 x 148 to 216 x 356 mm) Supported Paper Paper thickness: 60 to 163 g/m Media types: Plain, Recycled, Special Paper...

  • Page 828: Backing Up Your Data

    • Back up your data using a USB drive. Backing up your data using USB Drive Backing up your data using KYOCERA Net Viewer Use KYOCERA Net Viewer to regularly back up the data below that is saved on the machine. • System Settings • Network Settings •...

  • Page 829: Backing Up Your Data Using Command Center Rx

    Appendix > Backing up your data Backing up your data using Command Center RX Use Command Center RX to regularly back up data saved in the Document Box and Subaddress Box to your PC. This section describes the procedure for backing up the data in the document box. Subaddress box can be backed up using the same procedure.

  • Page 830: Security Quick Setup Function List

    Appendix > Security Quick Setup Function List Security Quick Setup Function List The functions configured in each level of Security Quick Setup are as follows. After selecting the security level, configure the security function according to your operating environment. Level 1 Level 2 Level 3...

  • Page 831: Serverside Settings

    Appendix > Security Quick Setup Function List Serverside Settings The setting item which can be set or configured from Command Center RX.  TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3  Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, ...

  • Page 832: Clientside Settings

    Appendix > Security Quick Setup Function List Clientside Settings The setting item which can be set or configured from Command Center RX.  TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3  Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...

  • Page 833: Ipv4 Settings (Wired Network)

    Appendix > Security Quick Setup Function List IPv4 Settings (Wired Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS Level 1 Level 2 Level 3 Auto  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 834: Ipv4 Settings (Wireless Network)

    Appendix > Security Quick Setup Function List IPv4 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS Level 1 Level 2 Level 3 Auto  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 835: Ipv6 Settings (Wired Network)

    Appendix > Security Quick Setup Function List IPv6 Settings (Wired Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS Level 1 Level 2 Level 3 Auto  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 836: Ipv6 Settings (Wireless Network)

    Appendix > Security Quick Setup Function List IPv6 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS Level 1 Level 2 Level 3 Auto  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 837: Send Protocols: Ftp Client (Transmission)

    Appendix > Security Quick Setup Function List Send Protocols: FTP Client (Transmission) The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date  Hash Level 1 Level 2...

  • Page 838: Other Protocols: Http (Client)

    Appendix > Security Quick Setup Function List Other Protocols: HTTP (Client) The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date  Hash Level 1 Level 2 Level 3...

  • Page 839: Other Protocols: Soap

    Appendix > Security Quick Setup Function List Other Protocols: SOAP The setting item which can be set or configured from Command Center RX.  Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 840: Other Protocols: Ldap

    Appendix > Security Quick Setup Function List Other Protocols: LDAP The setting item which can be set or configured from Command Center RX.  Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 841: Send Protocols: Smtp (E-Mail Tx)

    Appendix > Security Quick Setup Function List Send Protocols: SMTP (E-mail TX) The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date  Hash Level 1 Level 2 Level 3...

  • Page 842: Email: Pop3 User Settings

    Appendix > Security Quick Setup Function List Email: POP3 User Settings The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification Level 1 Level 2 Level 3 Expiration Date Expiration Date Expiration Date  Hash Level 1 Level 2 Level 3...

  • Page 843: Print Protocols

    Appendix > Security Quick Setup Function List Print protocols  LPD Level 1 Level 2 Level 3  FTP (Receiving) Level 1 Level 2 Level 3  IPP Level 1 Level 2 Level 3  IPP over TLS Level 1 Level 2 Level 3  Raw Level 1 Level 2 Level 3...
  • Page 844 Appendix > Security Quick Setup Function List  WSD Print Level 1 Level 2 Level 3  POP (E-mail RX) Level 1 Level 2 Level 3...

  • Page 845: Send Protocol

    Appendix > Security Quick Setup Function List Send Protocol  FTP Client (Transmission) Level 1 Level 2 Level 3  SMB Level 1 Level 2 Level 3  WSD Scan Level 1 Level 2 Level 3  eSCL Level 1 Level 2 Level 3  eSCL over TLS Level 1 Level 2 Level 3...

  • Page 846: Other Protocols

    Appendix > Security Quick Setup Function List Other Protocols  SNMPv1/v2c Level 1 Level 2 Level 3  SNMPv3 Level 1 Level 2 Level 3  HTTP Level 1 Level 2 Level 3  HTTPS Level 1 Level 2 Level 3  Enhanced WSD Level 1 Level 2 Level 3  Enhanced WSD (TLS)
  • Page 847 Appendix > Security Quick Setup Function List  REST over TLS Level 1 Level 2 Level 3  VNC (RFB) Level 1 Level 2 Level 3  VNC (RFB) over TLS Level 1 Level 2 Level 3  Enhanced VNC (RFB) over TLS Level 1 Level 2 Level 3...

  • Page 848: Tcp/Ip: Bonjour Settings

    Appendix > Security Quick Setup Function List TCP/IP: Bonjour Settings  Bonjour Level 1 Level 2 Level 3...

  • Page 849: Network Settings

    Appendix > Security Quick Setup Function List Network Settings  Wi-Fi Direct Settings Level 1 Level 2 Level 3...

  • Page 850: Connectivity

    Appendix > Security Quick Setup Function List Connectivity  Bluetooth Settings Level 1 Level 2 Level 3...

  • Page 851: Interface Block Setting

    Appendix > Security Quick Setup Function List Interface Block Setting  USB Host Level 1 Level 2 Level 3 Unblock Unblock Block  USB Device Level 1 Level 2 Level 3 Unblock Unblock Block  USB Drive Level 1 Level 2 Level 3 Unblock Unblock Block...

  • Page 852: Energy Saver/Timer

    Appendix > Security Quick Setup Function List Energy Saver/Timer  Auto Panel Reset Level 1 Level 2 Level 3...

  • Page 853: User Account Lockout Setting

    Appendix > Security Quick Setup Function List User Account Lockout Setting  Lockout Level 1 Level 2 Level 3...

  • Page 854: Job Status/Job Logs Settings

    Appendix > Security Quick Setup Function List Job Status/Job Logs Settings  Display Jobs Detail Status Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when Administrator  Display Jobs Log Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when...

  • Page 855: Edit Restriction

    Appendix > Security Quick Setup Function List Edit Restriction  Address Book Level 1 Level 2 Level 3 Administrator only  One-Touch Key Level 1 Level 2 Level 3 Administrator only...

  • Page 856: Prevent Mis-Sending Settings

    Appendix > Security Quick Setup Function List Prevent Mis-sending Settings  Destination Check before Send Level 1 Level 2 Level 3  Entry Check for New Dest. Level 1 Level 2 Level 3  New Destination Entry Level 1 Level 2 Level 3 Permit Permit Prohibit...
  • Page 857 For the Kyocera contact in your region, see Sales Sites sections here. https://www.kyoceradocumentsolutions.com/company/directory.html ©2024 KYOCERA Document Solutions Inc. The Kyocera logo is a trademark of Kyocera Corporation.

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