Siemens SK65 User Manual page 122

Problem
flashes to indi-
å
cate an MMS.
Function cannot be
set.
Capacity problems
with, for example,
Games & More,
ringtones, pictures,
videos, SMS
archive.
No Internet access,
downloading not
possible.
Text message can-
not be sent.
EMS pictures are
not displayed on the
destination phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider
Code error.
Too few/too many
menu entries.
No fax possible.
Possible causes
Phone memory full.
Not supported by service pro-
vider or registration required.
Phone memory full.
Profile not activated, profile set-
tings wrong/incomplete.
Service provider does not sup-
port this service.
Phone number for service cen-
tre not set or incorrectly set.
SIM card contract does not sup-
port this service.
Service centre overloaded.
Recipient does not have a com-
patible phone.
Destination phone does not sup-
port the EMS standard.
Incorrect browser profile set, or
wrong or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorisation for this service. Contact your service provider.
Functions may have been
added or deleted by the service
provider via the SIM card.
Wrong settings in the PC.
No authorisation for this service. Contact your service provider.
Questions & Answers
Possible solution
Delete messages, pictures, videos, games or
applications.
Contact your service provider.
Delete files in the relevant areas. You can use the
memory assistant to delete specific files (p. 83).
Activate or set browser profile (p. 70). If necessary
ask your service provider.
Contact your service provider.
Set service centre (p. 45).
Contact your service provider.
Repeat message.
Check.
Check browser settings (p. 70); contact your serv-
ice provider if necessary.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If you have
lost the PUK (MASTER PIN), contact your service
provider.
Contact Siemens Service (p. 123).
Check with your service provider.
Check settings (p. 90).
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