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120
Questions & Answers
Problem
SIM error.
No network
connection.
Phone loses net-
work.
Calls not possible.
Some calls not
possible.
Keypad opened, it is
not possible to make
phone calls.
Keypad closed, it is
not possible to make
phone calls.
Keypad: Only cer-
tain characters can
be used.
Impossible to make
entries in Phone-
book/Addressbook.
Voice message not
functioning.
flashes to indi-
ã
cate an SMS.
flashes to indi-
ä
cate an MMS.
Possible causes
SIM card not inserted correctly. Check that the SIM card is inserted correctly
Dirty SIM card contacts.
SIM card with wrong voltage.
SIM card damaged
(e.g. broken).
Weak signal.
Outside the GSM range.
Invalid SIM card.
New network not authorised.
Network call barring is set.
Network overloaded.
Signal too weak.
Second line set.
New SIM card inserted.
Charge limit reached.
Credit used up.
Call restrictions are in place.
Keypad not completely opened. Open keypad completely. Now calls can be made
Keypad not completely closed. Close keypad completely. Now calls can be made
Fn mode blocked.
Phonebook/Addressbook is full. Delete entries in the Addressbook/Phonebook
Call divert to mailbox not set.
SMS memory full.
MMS memory full.
Possible solution
(p. 12).
Clean SIM card with a dry cloth.
Use 3 V SIM cards only.
Carry out a visual check. Have service provider
change the SIM card.
Move higher, to a window or an open space.
Check service provider's coverage area.
Complain to the service provider.
Try manual selection or select a different network
(p. 93).
Check network barrings (p. 92).
Try again later.
Reconnection to another service provider is auto-
matic (p. 93). Switching phone off and on again can
speed this up.
Set first line
(p. 94).
\
Check for new barrings.
Reset limit with PIN2 (p. 39).
Load credit.
Barrings can be set by service provider. Check bar-
rings (p. 92).
in handsfree talking mode or with the headset.
as usual.
Press Fn key again, to switch off this mode (p. 7).
(see standard functions, p. 15).
Set call divert to mailbox (p. 66).
Delete SMS messages (see standard functions,
p. 15) or archive them (p. 43).
Delete MMS messages (see standard functions,
p. 15).
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