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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
Information section or contact your
Symptom
No images on the
screen. I cannot turn
on the monitor.
The image on the
screen is shaking.
dealer.
Check List
Is the power cord connected
properly?
Can you see "
" on the
screen?
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
Can you see "
" on the
screen?
There is no image on the screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
Check the monitor configuration
to see if it is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i), etc)
Are there any magnetic products
such as a power adapter,
the phone number on the
Solutions
Check the power cord connection
and supply.
Check the signal cable connection.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing
Note: If the initial screen (the login
screen) does not appear,
the Service Center or your
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
handle properly.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
The monitor is in PowerSaver mode.
press any key on the keyboard to
activate the monitor and restore the
image on the screen.
The signal from the video card
exceeds the maximum resolution and
frequency of the monitor.
Move the monitor away from anything
that can create a strong magnetic field.
Modes)
contact
dealer.
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