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Christie CounterAct Series User Manual

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User Guide
020-103457-01
Christie CounterAct

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Summary of Contents for Christie CounterAct Series

  • Page 1 User Guide 020-103457-01 Christie CounterAct...
  • Page 2 Software solely for backup or archival purposes. Unauthorized copying or distribution of the Software is expressly prohibited unless agreed to in writing by Christie. Licensee must reproduce and include the copyright notice on any backup copy of the Software. Licensee may not remove or alter any proprietary rights or copyright notice or identification which indicates the ownership of the Software.
  • Page 3 Agreement, without affecting any other provision of this Agreement. No waiver by Christie of any particular default or omission committed by Licensee will affect or impair the right of Christie in respect of any subsequent default or omission of the same or a different kind. No delay or failure by Christie to exercise any rights in connection with any default or omission committed by Licensee will affect or impair Christie's rights in respect of that particular default or omission or any subsequent default or omission of the same or different kind.

  • Page 4: Table Of Contents

    Powering on the Christie CounterAct fixture........13...
  • Page 5 Viewing Christie CounterAct information........24...

  • Page 6: Introduction

    Christie CounterAct CA20-AU • Christie CounterAct CA20-D Product documentation For installation, setup, and user information, see the product documentation available on the Christie website. Read all instructions before using this product. 1. Access the documentation from the Christie website: •...

  • Page 7: Important Safeguards

    This product must be operated in an environment that meets the operating range specification. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, excessive UV exposure, or personal injury.

  • Page 8: Patented Care222 Uv Lamp Safety Precautions

    PERSONAL INJURY HAZARD! Eye damage may result from directly viewing the light produced by the lamp in this product. Always turn off the lamp before performing maintenance or service. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 9: Product Labels

    Learn about the labels that may be used on the product. Labels on your product may be yellow or black and white. General hazards Hazard warnings also apply to accessories once they are installed in a Christie product that is connected to power. Fire and Shock Hazard To prevent fire or shock hazards, do not expose this product to rain or moisture.
  • Page 10 UV or optical radiation. Requirements for safe installation and operation of the product are the following: Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 11: Christie Counteract Overview

    UVC wavelengths from being emitted. The Christie CounterAct fixtures are installed in the ceiling throughout a space. The light spreads out in a fixed cone size. Therefore as the ceiling height increases or decreases the output power must be adjusted up or down respectively.

  • Page 12: Tablet Recommendations For Counteract Configure

    Introduction Tablet recommendations for CounterAct Configure The Christie CounterAct application must be configured using at least one of the following tablets: Samsung Galaxy ™ Tab A 8” or Galaxy ™ Tab A 10.1". Technical support Technical support for Christie Cinema products is available at: •...

  • Page 13: Operating Counteract Configure

    Operating CounterAct Configure Learn how to turn on and off Christie CounterAct and the meaning of the status indicators. Powering on the Christie CounterAct fixture When the circuit breaker is powered on, the Christie CounterAct fixture is powered on. 1. Once the disinfecting module is installed in the receiver box, the fixture powers on if power is provided to the receiver box.

  • Page 14: Logging Off The Counteract Configure Application

    1. From the homepage, select Setting > Account. 2. Select Log out. Switching fixture modes Christie CounterAct can be run in either Schedule or Manual on mode. Note the following when the fixture is in Schedule mode: • It follows any enabled schedules.

  • Page 15: Managing Rooms

    Managing rooms Rooms group and manage the Christie CounterAct fixtures installed in the space. Creating a room A room manages the fixtures installed in a space. 1. From the homepage, select Edit 2. From the Room management page, select Add (+).

  • Page 16: Adding Lamp End-Of-Life Indicators

    Access level: Admin and Installer 1. If any fixtures in the room are connected, remove all the fixtures before deleting the room. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 17: Switching Rooms

    1. From the top bar of the Fixture page, select the arrow (>) to the right of the room name. 2. From the Select a room dialog, scroll through the list of rooms to select a room. 3. Select OK. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 18: Managing Fixtures

    Access level: Admin and Installer The LEDs on the Christie CounterAct of any fixtures not added slowly flash red. Christie recommends only powering on the fixtures in the room being configured to avoid confusion if the controller detects unpaired fixtures in adjacent rooms.

  • Page 19: Renaming A Fixture

    The fixture is moved to the Added fixtures pane as you are taken to the fixture page and the fixture is initialized. Once a fixture is added, you can rename it (on page 19). Christie recommends selecting a new name to indicate the position information of the fixture in the room for ease of identification.

  • Page 20: Filtering The List Of Fixtures By Status

    10 seconds. When the button is released, the fixture LED ring flashes red and the fixture appears in the Available fixtures list. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 21: Setting Up A Schedule

    8. Select Save. Deleting a schedule If a schedule is no longer required, you can delete it. 1. From the homepage, select Schedule. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 22: Enabling A Schedule

    3. To disable a schedule, toggle off the schedule. If disabled and the fixture is in Schedule mode, the schedule is not run. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 23: Configuring System Settings

    3. To enable the 12-hour format, toggle off the 12/24 hours option. Changing the password The Christie CounterAct password limits access to the product to authorized users. 1. From the homepage, select Settings > Account > Change Password. 2. In the Change password dialog, enter the original password, the new password, and confirm the new password.

  • Page 24: Diagnostic Tools And Upgrading Christie Counteract

    Follow these procedures to help with upgrading and diagnosing issues with Christie CounterAct. Viewing Christie CounterAct information View the current version of Christie CounterAct, the user agreement, and privacy policy. The information is read-only. 1. To view the version of software, from the homepage, select Settings > About.

  • Page 25: Managing Log Files

    Diagnostic tools and upgrading Christie CounterAct Managing log files The log files capture diagnostic information Christie personnel uses to help diagnose and correct any issues. Viewing log files for all fixtures View the log files for all fixtures in the CounterAct Configure to help diagnose and correct any issues with Christie CounterAct.

  • Page 26: Resetting The Lamp Life

    5. Select OK. The log file is downloaded to the default location on the computer. Resetting the lamp life When a lamp has been changed, reset the Christie CounterAct fixture life. Access level: Installer 1. From the homepage, select Fixture.

  • Page 27: Restoring Factory Default Settings

    3. Run the installer on the tablet. 4. Follow the on-screen instructions. You may be prompted to allow permissions for the installation. Christie CounterAct User Guide 020-103457-01 Rev. 1 (01-2022) Copyright © 2022 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 28: Troubleshooting Christie Counteract

    Troubleshooting Christie CounterAct This section provides information and procedures for resolving common issues with Christie CounterAct. If an issue cannot be resolved or you cannot find the issue in this section, contact Christie Technical Support. The room is offline The room is offline and cannot be reached.

  • Page 29: Fixtures Not Following Schedule

    The fixture is not displayed in the list of available fixtures to add to a room. Resolution Christie recommends doing a factory reset for the fixture. For more details, see Restoring factory default settings (on page 27). Christie CounterAct User Guide 020-103457-01 Rev.

This manual is also suitable for:

Counteract ca20-acCounteract ca20-auCounteract ca20-d

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