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Installation and Setup Guide 020-103456-01 CounterAct...
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Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose.
Removing the disinfecting module from the receiver box......15 Workflow: Installing and setting up CounterAct....... . 17 Planning the layout and power of the site.
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Setting up devices in CounterAct Configure........39...
This manual is intended for professional UV installers. Product documentation For installation, setup, and user information, see the product documentation available on the Christie website. Read all instructions before using this product. 1. Access the documentation from the Christie website: •...
UV-C HAZARD! UV-C emitted from this product. Avoid eye and skin exposure to the unshielded product. Follow all installation and operation instructions. • Christie CounterAct products with patented Care222 technology are not for use as or for medical devices. Caution! If not avoided, the following could result in minor or moderate injury.
Learn about the labels that may be used on the product. Labels on your product may be yellow or black and white. General hazards Hazard warnings also apply to accessories once they are installed in a Christie product that is connected to power. Fire and Shock Hazard To prevent fire or shock hazards, do not expose this product to rain or moisture.
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Risk of electric shock. Do not remove the product enclosure. Only Christie qualified technicians are authorized to service the product. Warning! If not avoided, the following could result in death or serious injury. Electric shock hazard. To avoid personal injury, disconnect all power sources before performing maintenance or service.
UVC wavelengths from being emitted. The CounterAct devices are installed in the ceiling throughout a space. The light spreads out in a fixed cone size. Therefore as the ceiling height increases or decreases the output power must be adjusted up or down respectively.
• Three-finger hold design for single-handed service • Flexible power input options • LED status indicator Technical support Technical support for Christie Cinema products is available at: • Support.cinema@christiedigital.com • +1-877-334-4267 • Christie Professional Services: +1-800-550-3061 or NOC@christiedigital.com Technical support for Christie Enterprise products is available at: •...
Installation and setup Learn how to plan, install, and setup CounterAct. Site requirements To safely install and operate CounterAct, the installation location must meet these minimum requirements. Physical operating environment Item Requirement Operating environment Ambient temperature 0°C to 40°C (32°F to 104°F)
The IEC receiver box assists with setup prior to installing the unit in the ceiling, bench top testings, and troubleshooting. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, excessive UV exposure, or personal injury.
Installation and setup Tablet recommendations for CounterAct Configure The CounterAct application must be configured using at least one of the following tablets: Samsung Galaxy ™ Tab A 8” or Galaxy ™ Tab A 10.1". Getting to know your device Understand the main components of CounterAct and how to insert and remove the disinfecting module.
When the application is first installed, it prompts you to create three accounts (installer, administrator, and user). 4. Enter registration information for the end user (on page 20) to be used when CounterAct devices are registered. 5. Determine if you want to pair the devices before or after installation.
Installed in a ceiling with a minimum height of 8.5 m (28 feet)—Dual-lamp mode Below 6.7 m (22 feet) this model of the device should not be used. Contact Christie Sales for options suitable for installation in ceilings below 6.7 m (22 feet).
8.5 m (28 feet) or greater CounterAct device Setting the lamp mode CounterAct is equipped with two Care222 B1 lamp modules and can operate in single-lamp or dual- lamp mode. Caution! If not avoided, the following could result in minor or moderate injury.
If the device is connected to the internet, the contact and location details are recorded. The registration is processed later using this information. 4. Log into CounterAct Configure (on page 20) with the account you want to use to complete the installation.
Installation and setup Logging off the CounterAct Configure application Log off CounterAct Configure when work in the application is complete. 1. From the homepage, select Setting > Account. 2. Select Log out. Connecting to power The receiver box must be connected to power using a hard-wired connection. As per local codes and regulations, install either a cable gland or metal conduit fitting.
1. Remove the disinfecting module from the receiver box. 2. Loosen the four captive screws. 3. Remove the metal casing from the receiver box. Mounting options Select one of the following options to mount CounterAct: Mounting option Part number Description and adjustable properties Surface with plate crossbar 174-106108-XX •...
Ensure load wires are connected between the receiver box, mounting structure, and the load bearing surface (higher than the tile) according to local building regulations and codes. Recommended torque for screws Christie recommends the following torque for screws when mounting CounterAct. Size Torque Nm Torque in-lbs.
• Ensure load wires are connected between the receiver box, mounting structure, and the load bearing surface (higher than the tile) according to local building regulations and codes. The following Erico commercial hangers are compatible with CounterAct: Erico type Description 51220A 20’...
Use the CounterAct Configure application to add the installed devices, create a room, and add the devices to the room. Each time CounterAct Configure connects to a room it confirms all the devices are registered. As data stored on the device indicates if it is registered, no internet connection is required.
Installation and setup If not all the devices are registered, CounterAct Configure tries to register the unregistered devices. If no internet connection exists, it prompts you to register the devices: either connect to the internet or following the QR code prompts.
On the Add device page, all the devices which can be connected are listed. 4. For each device you want to add, select Add. The LED on the CounterAct device turns green indicating it has been paired and is in Standby mode. If an expected device is not listed, select Search.
Caution! If not avoided, the following could result in minor or moderate injury. • Always connect the ground or earth first to reduce shock hazard. • This Christie product must be serviced by Christie qualified technicians. • HOT SURFACE HAZARD! Do not touch the lamp module during operation. •...
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13. Connect the lamp connector to the integrator board. 14. Re-install the disinfecting module (on page 14). 15. Reset the lamp hours. a) Ensure you are logged into CounterAct Configure with the installer account. b) From the homepage, select Fixture. c) From the Fixture page, select Reset life.
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