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Christie CounterAct Installation And Setup Manual

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Installation and Setup Guide
020-103456-01
CounterAct

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Summary of Contents for Christie CounterAct

  • Page 1 Installation and Setup Guide 020-103456-01 CounterAct...
  • Page 2 Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of fitness for a particular purpose.

  • Page 3: Table Of Contents

    Removing the disinfecting module from the receiver box......15 Workflow: Installing and setting up CounterAct....... . 17 Planning the layout and power of the site.
  • Page 4 Setting up devices in CounterAct Configure........39...

  • Page 5: Introduction

    This manual is intended for professional UV installers. Product documentation For installation, setup, and user information, see the product documentation available on the Christie website. Read all instructions before using this product. 1. Access the documentation from the Christie website: •...

  • Page 6: Safety And Warning Guidelines

    UV-C HAZARD! UV-C emitted from this product. Avoid eye and skin exposure to the unshielded product. Follow all installation and operation instructions. • Christie CounterAct products with patented Care222 technology are not for use as or for medical devices. Caution! If not avoided, the following could result in minor or moderate injury.

  • Page 7: Patented Care222 Uv Lamp Safety Precautions

    Learn about the labels that may be used on the product. Labels on your product may be yellow or black and white. General hazards Hazard warnings also apply to accessories once they are installed in a Christie product that is connected to power. Fire and Shock Hazard To prevent fire or shock hazards, do not expose this product to rain or moisture.
  • Page 8 Risk of electric shock. Do not remove the product enclosure. Only Christie qualified technicians are authorized to service the product. Warning! If not avoided, the following could result in death or serious injury. Electric shock hazard. To avoid personal injury, disconnect all power sources before performing maintenance or service.

  • Page 9: Counteract Overview

    UVC wavelengths from being emitted. The CounterAct devices are installed in the ceiling throughout a space. The light spreads out in a fixed cone size. Therefore as the ceiling height increases or decreases the output power must be adjusted up or down respectively.

  • Page 10: Technical Support

    • Three-finger hold design for single-handed service • Flexible power input options • LED status indicator Technical support Technical support for Christie Cinema products is available at: • Support.cinema@christiedigital.com • +1-877-334-4267 • Christie Professional Services: +1-800-550-3061 or NOC@christiedigital.com Technical support for Christie Enterprise products is available at: •...

  • Page 11: Installation And Setup

    Installation and setup Learn how to plan, install, and setup CounterAct. Site requirements To safely install and operate CounterAct, the installation location must meet these minimum requirements. Physical operating environment Item Requirement Operating environment Ambient temperature 0°C to 40°C (32°F to 104°F)

  • Page 12: Tools And Components Required

    The IEC receiver box assists with setup prior to installing the unit in the ceiling, bench top testings, and troubleshooting. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, excessive UV exposure, or personal injury.

  • Page 13: Tablet Recommendations For Counteract Configure

    Installation and setup Tablet recommendations for CounterAct Configure The CounterAct application must be configured using at least one of the following tablets: Samsung Galaxy ™ Tab A 8” or Galaxy ™ Tab A 10.1". Getting to know your device Understand the main components of CounterAct and how to insert and remove the disinfecting module.

  • Page 14: Inserting The Disinfecting Module In The Receiver Box

    2. Hold the disinfecting module and turn the disinfecting module clockwise to engage. Lock Align line Start line Lock line Unlock CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 15: Removing The Disinfecting Module From The Receiver Box

    1. Disable power to the system. 2. Insert the magnetic driver in the locking hole and turn the locking pin counterclockwise to release it. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 16 4. Remove the disinfecting module from the receiver box by pulling the module straight down (assuming the receiver box is mounted flush with the ceiling). CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 17: Workflow: Installing And Setting Up Counteract

    When the application is first installed, it prompts you to create three accounts (installer, administrator, and user). 4. Enter registration information for the end user (on page 20) to be used when CounterAct devices are registered. 5. Determine if you want to pair the devices before or after installation.

  • Page 18: Planning The Layout And Power Of The Site

    Installed in a ceiling with a minimum height of 8.5 m (28 feet)—Dual-lamp mode Below 6.7 m (22 feet) this model of the device should not be used. Contact Christie Sales for options suitable for installation in ceilings below 6.7 m (22 feet).

  • Page 19: Setting The Lamp Mode

    8.5 m (28 feet) or greater CounterAct device Setting the lamp mode CounterAct is equipped with two Care222 B1 lamp modules and can operate in single-lamp or dual- lamp mode. Caution! If not avoided, the following could result in minor or moderate injury.

  • Page 20: Registering Counteract

    If the device is connected to the internet, the contact and location details are recorded. The registration is processed later using this information. 4. Log into CounterAct Configure (on page 20) with the account you want to use to complete the installation.

  • Page 21: Logging Off The Counteract Configure Application

    Installation and setup Logging off the CounterAct Configure application Log off CounterAct Configure when work in the application is complete. 1. From the homepage, select Setting > Account. 2. Select Log out. Connecting to power The receiver box must be connected to power using a hard-wired connection. As per local codes and regulations, install either a cable gland or metal conduit fitting.
  • Page 22 6. Tighten the three terminal screws. 7. Place the socket housing back on the receiver box and tighten the screw loosened in step 2. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 23: Removing The Metal Casing

    1. Remove the disinfecting module from the receiver box. 2. Loosen the four captive screws. 3. Remove the metal casing from the receiver box. Mounting options Select one of the following options to mount CounterAct: Mounting option Part number Description and adjustable properties Surface with plate crossbar 174-106108-XX •...

  • Page 24: Mounting Requirements

    Ensure load wires are connected between the receiver box, mounting structure, and the load bearing surface (higher than the tile) according to local building regulations and codes. Recommended torque for screws Christie recommends the following torque for screws when mounting CounterAct. Size Torque Nm Torque in-lbs.

  • Page 25: Mounting Receiver Boxes On The Ceiling Surface

    5. Install the junction box flush with ceiling panel. Ceiling panel Junction box Hanger 6. Using two screws, mount the crossbar and cover plate on the junction box. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 26 10. Align the dowel pins with the first slot and first dowel hole. The second dowel hole and slot provide additional 90° orientation adjust range. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 27: Mounting Receiver Boxes Recessed In The Ceiling With A Bridge

    A load wire must be connected between the receiver box and the load bearing surface (higher than the tile). 1. Ensure the power is turned off at the source. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 28 6. Using two M4 screws, attach the rotation plate to the top of the receiver box. 7. Loosen the two screws by several turns (approximately five turns) to allow the plate to be rotated smoothly. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 29 12. Adjust the mounting bracket vertically to make the installation flange of receiver box flush with the outer surface of the tile. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 30 Quantity M3 screws Default align mark 14. Connect the safety cables between the receiver box and the bracket as required. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 31 16. Rotate the receiver box in a clockwise directions until it reaches the end of the two short slots. 17. Tighten the two screws (A in the image below) installed in step 6. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 32 21. Install the disinfecting module in the receiver box (on page 14). 22. Install the ceiling tiles removed in step 2. 23. Repeat steps 1 to 22 for each receiver box. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 33: Mounting Receiver Boxes Recessed In The Ceiling With A Block And Hanger

    • Ensure load wires are connected between the receiver box, mounting structure, and the load bearing surface (higher than the tile) according to local building regulations and codes. The following Erico commercial hangers are compatible with CounterAct: Erico type Description 51220A 20’...
  • Page 34 (A in the image below) with primary height and position based on your field measurement. Description Quantity Erico hanger Mounting block adapter CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 35 8. 14. Rotate the receiver box in a clockwise directions until it reaches the end of the two short slots. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 36: Mounting Receiver Boxes With The Pendant Option

    Safety wires are connected between the receiver box and support clip or according to local building regulations and codes. 1. Ensure the power is turned off at the source. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 37 6. Tighten up the two screws installed in step 4 and install two more M4 screws (D in image below). Description Quantity M3 screws Insert M5 nut Default align mark M4 screws CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 38 13. Align the holes on the bottom bracket with the holes on the support clip and insert the four M4 tamper-proof screws (B in the image below) leaving them loosely fastened. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 39: Powering On The Counteract Device

    Use the CounterAct Configure application to add the installed devices, create a room, and add the devices to the room. Each time CounterAct Configure connects to a room it confirms all the devices are registered. As data stored on the device indicates if it is registered, no internet connection is required.

  • Page 40: Creating A Room

    Installation and setup If not all the devices are registered, CounterAct Configure tries to register the unregistered devices. If no internet connection exists, it prompts you to register the devices: either connect to the internet or following the QR code prompts.

  • Page 41: Adding Devices To The Room

    On the Add device page, all the devices which can be connected are listed. 4. For each device you want to add, select Add. The LED on the CounterAct device turns green indicating it has been paired and is in Standby mode. If an expected device is not listed, select Search.
  • Page 42 4. Provide a copy of the System and Design Installation Verification Checklist (P/N:020-103558- XX) to the client and retain a copy for your records. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 43: Maintenance And Service

    Caution! If not avoided, the following could result in minor or moderate injury. • Always connect the ground or earth first to reduce shock hazard. • This Christie product must be serviced by Christie qualified technicians. • HOT SURFACE HAZARD! Do not touch the lamp module during operation. •...
  • Page 44 5. Remove the assembly from the bottom cover. 6. Remove the two M3 screws holding the lamp assembly in place. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 45 Position the new lamp in place on the disinfecting module. d) Secure the lamp using the two screws removed in step 6. CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
  • Page 46 13. Connect the lamp connector to the integrator board. 14. Re-install the disinfecting module (on page 14). 15. Reset the lamp hours. a) Ensure you are logged into CounterAct Configure with the installer account. b) From the homepage, select Fixture. c) From the Fixture page, select Reset life.

  • Page 47: Regulatory

    China Ministry of Information Industry (along with 7 other Government Agencies) Order No.32 (01/2016) on the control of pollution caused by electronic information products, hazardous CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

  • Page 48: Radio Frequency (Rf) Wireless Communication

    Radio frequency (RF) wireless communication • EN 300 328 V2.2.2 (2019-07) • EN 301 489-1 V1.9.2 (2011-09) • EN 301 489-17 V2.2.1 (2012-09) CounterAct Installation and Setup Guide 020-103456-01 Rev. 1 (09-2021) Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.

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