Table of Contents Introduction For your safety Before Using Your Phone Get Started Keys and Parts Insert the SIM and Memory Card Remove the SIM and Memory Card Switch the Phone On Lock the Keys and Screen Set Up Your Phone Activation and Service Transfer Content to Your Lumia Phone Transfer Content to Your New Lumia Phone Transfer Content Using Your Microsoft Account Transfer Content Using OneDrive Transfer Content from a Symbian or S40 Phone Transfer Outlook Info from an Android Phone or iPhone Charge Your Phone Connect the Headset Antenna Locations Basic Operations Explore Your Tiles, Apps, and Settings Navigate inside an App Use the Touch Screen Write Text Use the On-Screen Keyboard Use Keyboard Word Suggestions Add Writing Languages Accounts Microsoft Account Create Your Microsoft Account Set Up My Family Set Up an Account OneDrive...
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Store Browse Store Download an App, Game, or Other Item View Your Ongoing Downloads Write a Review for an App Security Set Your Phone to Lock Automatically Use Your Phone When It's Locked Change Your PIN Code Find Your Lost Phone Update Your Phone Software Update Your Network Profile Access Codes Your Phone Interface Get to Know Your Phone Back, Start, and Search Keys Personalize the Navigation Bar Switch Between Views and Apps Check Notifications on Your Phone Change the Volume Use Your Phone in Airplane Mode Icons Shown on Your Phone Personalize Your Phone Personalize the Start Screen Personalize the Lock Screen Create a Safe, Fun Start Screen for Kids Personalize Your Phone Tones Switch Your Phone to Silent Mode Extend Battery Life Memory and Storage Back up and Restore Data on Your Phone Check and Increase Available Memory on Your Phone Save or Move Apps to a Memory Card Delete an App from Your Phone Manage Files on Your Phone Phone App Calls Call a Contact...
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Make a Call with Skype Use 1-Touch Dialing to Call Your Favorite Contacts Call the Last Dialed Number Silence an Incoming Call Reply to a Call by a Text Message Make a Conference Call Call Your Voice Mailbox Use Visual Voice Mail Block Calls and Messages Contacts People Hub Add or Delete a Contact Save a Number from a Received Call Save a Number from a Received Message Search for a Contact Link Contacts Copy Contacts Copy Contacts from a SIM Card Create, Edit, or Delete a Contact Group Share Your Plans with Your Family and Friends Messaging and Internet Messages Send a Message Read a Message Reply to a Message Send a Message to a Group Chat Using Skype Send Your Location in a Message Send an Audio Message Mail Add or Delete a Mailbox Add your first mailbox Add Your Exchange Mailbox to Your Phone Open Mail from the Start Screen Send Mail Read Mail Reply to Mail Delete Mail...
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View Mails Separately Send Automatic Replies Link Several Mailboxes as a Unified Inbox Internet Browse the Web Open a New Tab Change the Browser Mode Add a Website to Your Favorites Clear the Browser History Search the Web Close Internet Connections Camera and Video Get to Know Lumia Camera Change the Default Camera Camera Basics Take a Photo Glam Up Your Selfie Record a Video Save Your Photos and Videos to a Memory Card Save Location Info to Your Photos and Videos Share Your Photos and Videos Advanced Photography Take Photos Like a Pro Frame Your Photos with Ease Take Better Photos with Smart Sequence Mode Add Movement to Your Photos Download Camera Lenses from Store Photos and Videos Photos Hub View Photos Mark a Photo as a Favorite Upload Photos and Videos to the Web Change the Background in the Photos Hub Create an Album Create the Stories of Your Life Copy Your Photos to Your Computer Edit a Photo Add Cool Special Effects to Your Photos...
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Useful Features Cortana Cortana Voice Assistant Set Up Cortana Use Cortana Social Networks Set Up a Social Media Account See Your Friends' Status Updates Post Your Status Change Your Profile Photo Share a Photo in Social Networking Services Scan Codes or Text Take a Screenshot Clock and Calendar Set an Alarm Update the Time and Date Automatically Add an Appointment Switch Between Calendar Views Add a Task to Your Task List Use Multiple Calendars Maps & Navigation Switch Location Services On Find a Location Get Directions to a Place Download Maps to Your Phone Positioning Methods Watch and Listen Play Music Create a Playlist Play a Podcast Play a Video Enhance Your Audio Experience Sync Music and Videos between Your Phone and Computer Project Your Screen over Wi-Fi FM Radio Listen to the Radio Save a Radio Station Games...
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Get New Games Play a Game Microsoft Office Mobile Work with Word Mobile Work with Excel Mobile Work with PowerPoint Mobile Write a Note Continue with a Document on Another Device Use the Calculator Use Your Work Phone Tips for Business Users Wallet Connectivity Copy Content Between Your Phone and Computer Define Internet Connections Use Your Data Plan Efficiently Wi-Fi Connect to Wi-Fi Connect with Wi-Fi Sense Use a Secure VPN Connection Bluetooth Connect to a Wireless Headset Connect to Your Friend’s Phone with Bluetooth Send Your Content Using Bluetooth Set Your Phone to Driving Mode Change Your Device Name Settings Accessibility Use Your Phone with Ease Use the Screen Reader Motion Data Language Settings For Assistance Troubleshooting and Support Boost Account Info and Help Manage Your Account Re-Boost Find Your Model Number and Serial Number (MEID)
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Product and safety information Network services and costs Make an emergency call Take care of your device About Digital Rights Management Battery and charger info Small children Medical devices Implanted medical devices Accessibility solutions Hearing Protect your device from harmful content Information on health Vehicles Safety and texting while driving Potentially explosive environments Certification information (SAR) Support messages Care Copyrights and other notices Index...
Introduction Learn the basics of using this guide and your new phone. For your safety Read these simple guidelines. Not following them may be dangerous or illegal. SWITCH OFF IN RESTRICTED AREAS Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. ROAD SAFETY COMES FIRST Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety. INTERFERENCE All wireless devices may be susceptible to interference, which could affect performance. QUALIFIED SERVICE Only qualified personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Do not connect incompatible products. KEEP YOUR DEVICE DRY Your device is not water-resistant. Keep it dry. Introduction...
GLASS PARTS The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the speakerphone is in use. Before Using Your Phone This guide isn't all there is. There's a user guide in your phone – it's always with you, available when needed. To find answers to your questions and to get helpful tips, tap Lumia Help+Tips. If you’re new to Lumia, check out the section for new users. Check out the support videos at www.youtube.com/lumiasupport. For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/privacypolicy. First Start-Up Your new phone comes with great features that are installed when you start your phone for the first time. Allow some minutes while your phone sets up. Introduction...
Get Started Find all the info you need to set up your phone for the first time. Keys and Parts Explore the keys and parts of your new phone. 1. Audio connector AHJ 3.5 mm 2. Earpiece 3. Volume keys 4. Power/Lock key 5. Microphone 6. Camera 7. Loudspeaker 8. Micro-USB connector Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately. Get Started...
Insert the SIM and Memory Card Read on to learn how to insert a SIM card into your phone. Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card. Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached. 1. Switch your phone off. 2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it. Do not use any sharp tools, as they may damage the screen. 3. If the battery is in, lift it out. Get Started...
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4. Push the SIM card into the SIM slot with the metal contact area down. 5. If you have a memory card, push the card into the memory card slot. Get Started...
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6. Line up the battery contacts, and put the battery in. 7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place. Get Started...
8. Switch your phone on. Remove the SIM and Memory Card Learn how to remove the previous SIM or memory card from your phone. 1. Switch your phone off. 2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it. Get Started...
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3. If the battery is in, lift it out. 4. To remove the SIM card, pull it out from the slot. Get Started...
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5. To remove the memory card, pull it out from the slot. Get Started...
6. Line up the battery contacts, and put the battery in. 7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place. Don't press the keys while attaching the cover. 8. Switch your phone on. Switch the Phone On Switch your phone on, and start exploring it. Get Started...
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Press the power key until the phone vibrates. Switch the phone off Press and hold the power key, and drag the lock screen down. Get Started...
Lock the Keys and Screen If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can set your keys and screen to lock automatically. Press the power key. Get Started...
Unlock the keys and screen Press the power key, and drag the lock screen up. Set the keys and screen to lock automatically On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen times out after, and select the length of time after which the keys and screen are locked automatically. Set Up Your Phone Make the most out of your phone’s features from the get-go. Get Started...
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When you switch your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting. You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as: Xbox OneDrive Hotmail Outlook You can use the same username and password on your computer and phone. 1. Switch your phone on, and follow the instructions shown on your phone. 2. When asked, create your Microsoft account if you don’t have one already, or sign in with your existing username and password. Tip: You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account. Parents must approve the Microsoft account for children under the age of 13. To approve an account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account > Microsoft account, and follow the instructions shown on the phone.
Create your account and pick your plan Set up your Boost Mobile account. 1. From your computer, visit www.boostmobile.com/activate. 2. Enter your phone’s MEID and click start activation process. To view your phone's MEID number, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info. 3. Follow the remaining instructions to choose your plan and select a payment method. 4. Follow the activation instructions below and you’ll be able to start using your phone. Tip: You can also activate by phone by calling 1–888–BOOST-4U (1–888–266–7848) from any other phone. Activate your phone After setting up your account on www.boostmobile.com, simply switch your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile phone to a new one, be sure to switch off the old device before swapping the serial number (MEID). Once the MEID swap is complete, switch on the new device and the programming information will be pushed to your device automatically. Activate your phone manually You can also start the activation process manually. On the start screen, swipe down from the top of ...
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You may need to install some apps on your phone or computer for the transfer. Depending on what you need to install and how much content you are transferring, the transfer may take a while. Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred. For more info, go to www.microsoft.com/mobile/switch-easy. Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone. The app does not work with all phone models. Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically. Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM. 1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices. 2. On your new phone, tap Transfer my Data. 3. Tap continue, and switch Bluetooth on. 4. Select your old phone from the list of found devices, and follow the instructions shown on both phones. Get Started...
If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly. If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com. Transfer Content Using Your Microsoft Account If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account. If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create a Microsoft account following the instructions shown on the screen. 1. To select what you want to back up to your Microsoft account, on your previous Windows Phone device, tap Settings > backup. Your contacts and calendar are backed up automatically to your Microsoft account. 2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone. Transfer Content Using OneDrive Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your old phone to your new Lumia phone. To easily upload and manage your content in OneDrive, download and install the OneDrive app from: Google Play for an Android phone ...
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access your documents, on your new Lumia phone, tap Office > OneDrive. Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs. Transfer Content from a Symbian or S40 Phone Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone to your Lumia phone. Make sure you have the latest Nokia Suite installed on your PC. You can download it from www.microsoft.com/mobile/nokiasuite. You need a Microsoft account to sign into OneDrive. 1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC. 2. Open Nokia Suite on your PC. 3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer. Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com. 4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically. Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content, such as your videos? You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload. Transfer Outlook Info from an Android Phone or iPhone Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from ...
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone. Charge Your Phone Learn how to charge your phone. Charge Your Phone with a USB Charger Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time. Make sure you use a compatible USB charger to charge your phone. The charger may be sold separately. 1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger. 2. Connect the micro-USB end of the charger's cable to your phone. 3. When the battery is full, disconnect the charger from the phone, then from the wall outlet. You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging. Get Started...
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed. Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning. Make sure your computer is switched on. First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery. Connect the Headset Enjoy your favorite music, or free your hands for other things when in a call. The headset may be sold separately. Connect the headset to your phone. Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels. Get Started...
Antenna Locations Learn where the antennas are located on your phone to get the best possible performance. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. The antenna areas are highlighted. Get Started...
Basic Operations Learn how to use the touch screen and write text, what you can do with a Microsoft account and how to get one, how to add new features to your phone with apps and updates, and how to keep your phone and personal info secure. Explore Your Tiles, Apps, and Settings Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu. The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more. Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right. Basic Operations...
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Tip: To go back to the start screen from any view, press The apps menu is the home to all your apps – in neat alphabetical order. All the installed apps end up here. To look up an app in the apps menu, tap , or tap a letter. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pinto start. Basic Operations...
Check notifications and change settings quickly Swipe down from the top of the screen. In the action center, you can quickly see notifications, such as your missed calls and unread mails and messages, open the camera, and access all phone settings. Navigate inside an App There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover more actions, use the options menu. In most apps, to go to another view, swipe left. Basic Operations...
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Find more options in an app Tap In the options menu, you can find additional settings and actions that are not shown as icons. Basic Operations...
Use the Touch Screen Explore your phone with a tap, swipe, or drag. 1. To use your phone, simply tap or tap and hold the touch screen. 2. To open further options, place your finger on an item until the menu opens. Example: To open an app or other item, tap the app or item. To edit or delete a calendar appointment, tap and hold the appointment, and select the appropriate option. Basic Operations...
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Tap and hold to drag an item Place your finger on the item for a couple of seconds, and slide your finger across the screen. Swipe Place your finger on the screen, and slide your finger in the direction you want. Basic Operations...
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Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen. Zoom in or out Place 2 fingers on an item, such as a map, photo, or Web page, and slide your fingers apart or together. Basic Operations...
Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen. Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in its current orientation, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch Rotation lock to On . Screen rotation may not work in all apps or views. Write Text Learn how to write text quickly and efficiently with your phone’s keyboard. Use the On-Screen Keyboard Writing with the on-screen keyboard is easy. You can use the keyboard when holding your phone in portrait or landscape mode. You can write your messages by tapping the letters or by swiping through them. Tap a text box. 1. Character keys 2. Shift key 3. Numbers and symbols key 4. Smiley key Basic Operations...
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5. Comma key 6. Space key 7. Enter key 8. Backspace key The keyboard layout can vary in different apps and languages. Tip: To add the comma key to the keyboard, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > advanced > Show a comma key when available. You can add the comma key only if you have at least 2 keyboards installed on your phone. Swipe to write text Swipe from the first letter of the word, and draw a path from letter to letter. Lift your finger after the last letter. To continue, keep on swiping without tapping the space key. Your phone adds the spaces. Basic Operations...
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Not all languages are supported. Switch between upper and lower case characters Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode, tap the shift key again. Type in a number or special character Tap the numbers and symbols key. To see more special character keys, tap the shift key. Some special character keys bring up more symbols. To see more symbols, tap and hold a symbol or special character. Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger. Basic Operations...
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Copy or paste text Tap a word, drag the circles before and after the word to highlight the section you want to copy, and tap . To paste the text, tap Add an accent to a character Tap and hold the character, and tap the accented character. Delete a character Tap the backspace key. Move the cursor To edit a word you just wrote, tap and hold the text until you see the cursor. Drag the cursor to the place you want. Basic Operations...
Use Keyboard Word Suggestions Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions are available in several languages. When you start writing a word, your phone suggests possible words. When the word you want is shown in the suggestion bar, select the word. To see more suggestions, swipe left. Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the word you wrote. If the word is wrong, tap it to see the original word and a few other suggestions. Correct a word If you notice that you have misspelled a word, tap it to see suggestions for correcting the word. Add a new word to the dictionary If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the suggestion bar. Your phone also learns new words when you have written them a few times. Basic Operations...
Switch word suggestions off On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard. Tap your language keyboard, and clear the Suggest text check box. Add Writing Languages You can add several writing languages to your keyboard and switch between the languages when writing. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > add keyboards. 2. Select the languages you want to write in, and tap Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove. Switch between the languages when writing Tap the language key repeatedly until the language you want is shown. The keyboard layout and word suggestions change according to the language selected. The language key is only shown when more than one keyboard has been installed. Basic Operations...
Accounts Learn about the different accounts on your phone and what you can do with them. Microsoft Account With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox. With your Microsoft account, you can, for example: Download content from Store Back up your contacts Upload, store, and share pictures and documents Back up your phone on OneDrive Play Xbox games Get your avatar and gaming achievements on your phone, and add to them when you play games on your phone Keep track of and lock your lost phone with Find My Phone Get feeds from social networking services to your People hub Basic Operations...
To learn more about Microsoft account and what can you do with it, go to www.microsoft.com/en- us/account/wizard.aspx. Create Your Microsoft Account Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account during the first start-up, you can always do it later. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account. 2. Tap Microsoft account. 3. Create your Microsoft account, or sign in with your existing username and password, and follow the instructions shown on your phone. Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > Microsoft account, and follow the instructions shown on the phone. You can also create or manage your account at www.live.com. Set Up My Family If you want to restrict your kids from downloading paid or age-rated content from Store or games store, set up My Family. Xbox doesn't support child accounts in some countries or regions where Windows Phones are available. 1. ...
For more My Family settings, go to https://familysafety.microsoft.com. Set Up an Account Stay up to date – add your important accounts, such as social media or mail accounts, to your phone. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts. 2. Tap add an account and the name of the service, and follow the instructions shown. OneDrive Learn what OneDrive is and how to use it. OneDrive Cloud Storage Store your stuff in the clouds. You don't need to worry about freeing memory for your favorite or new apps. OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore them if needed. You can also set it to back up your stuff automatically, so when you take a photo or a video, it's copied to your cloud album. With OneDrive, you can access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can even continue working on a document right from where you left it earlier. Basic Operations...
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There are several places where you can access your stuff on OneDrive. You can save photos to OneDrive in the Photos hub, or manage your office documents in the Office hub. Save Your Photos and Other Stuff to OneDrive You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or computer. You need a Microsoft account to connect to OneDrive. Tap OneDrive. Upload a photo Tap and the photo you want to upload. Tip: To set your phone to automatically upload your future photos or videos to OneDrive, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications, and tap photos+camera > OneDrive. Save an Office document to OneDrive Tap Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap save to... > OneDrive. Tip: You can also save a document to OneDrive while working on it. Tap ...
To upload or download content, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider. There are several places where you can access your stuff on OneDrive. On your phone, you can check your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can also download the OneDrive app from Store to see and manage all types of files on your phone. On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive app, you can download and install it from onedrive.com. Tip: With the OneDrive app on your computer, you can simply drag and drop the files you want to upload to the OneDrive folder in the file manager, such as Windows Explorer or Finder, and the files are automatically uploaded to OneDrive. Store Make your phone your own with more apps, games, and other items, some of which are free of charge. Browse Store to find the latest content for you and your phone. You can download: Apps Games Entertainment apps and services Basic Operations...
News apps and services Books You can also: Get content that is relevant to your tastes and location Share recommendations with your friends The availability of Store and the selection of items available for download depend on your region. To download from Store, you need to be signed in to your Microsoft account on your phone. When you're signed in, you are offered content compatible with your phone. You can search for and download content directly to your phone, or browse Store content on your computer and send links from there to your phone by text message. Many items are free of charge; some you need to pay for with your credit card or on your phone bill. The availability of payment methods depends on your country of residence and your network service provider. Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs. Browse Store Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items. 1. Tap Store. 2. Tap a category on the front page, or swipe left or right to see more categories and items. 3. Tap an item to view its details. When you view an item, related items are also shown. Tip: Did you find something in Store that you know your friends would be interested in? Tap share to send them a link. Tip: Want to get personalized suggestions on which apps and games might interest you? Sign in to your Microsoft account, and Store suggests a selection of apps for you. Search Store Tap , write your search words, and tap Download an App, Game, or Other Item Download free apps, games, or other stuff, or buy more content for your phone.
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1. Tap Store. 2. Tap an item to view its details. 3. If the item has a price, tap buy, or to try the item for free for a limited time, tap try. If the item is free, tap install. The availability of payment methods depends on your country of residence and your network service provider. 4. If you're not signed in to your Microsoft account, sign in now. 5. Follow the instructions shown on your phone. Tip: If downloading fails, check that the time and date are set correctly. When the download is complete, you can open or view the item, or continue browsing for more content. The content type determines where the item is stored in your phone: music, videos, and podcasts can be found in Music, Video, and podcasts, games can be found in Games, and apps can be found in the apps menu. For more info on an item, contact the publisher of the item. Tip: Use a Wi-Fi connection to download large files. Tip: In the Store main view, you can see a notification at the top right corner of the screen on how many of your downloaded apps, games, and other content have updates. If the app you’ve downloaded doesn’t support your phone language, the app uses US English by default. If you’ve added more than one phone language and the app supports one of them, the app is downloaded in the supported language. Tip: You can also use your computer to browse Windows Phone Store and download content to your phone. Go to www.windowsphone.com, and browse or search for apps and games. Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to https://www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions. This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com. The availability of apps and games may depend on your kid’s age. See your ongoing and previous downloads ...
View Your Ongoing Downloads While an item is downloading, you can continue to browse Store for other content and add items to be downloaded. To view the status of your downloads, in the Store main view, tap > downloads, and swipe to downloads to see the ongoing downloads, or to history to see the previously downloaded content. Tip: To check the status of the currently ongoing download, tap check install. Tip: If you need to, for example, temporarily close your internet connection, tap and hold the downloading item, and tap pause. To resume downloading, tap resume. Pause pending items individually. If a download fails, you can re-download the item. Write a Review for an App Share your opinion on an app with other Store users – rate and review the app. You can post one review per app that you download. 1. In the apps menu, tap and hold the app, and tap rate and review. 2. Rate the app, and write your review. Tip: You can rate and review your other items in the same way. Receive ads If you want to receive ads and tips about apps that might interest you, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch advertising id to On . If you want to clear the info that your phone uses to find your relevant ads and tips, tap reset your advertising ID.
Set Your Phone to Lock Automatically You can protect your phone against unauthorized use. Define a security code, and set your phone to lock itself automatically when you're not using it. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen. 2. Switch Password to On , and type in a security code (at least 4 digits). 3. Tap Require a password after, and define the length of time after which the phone locks automatically. Keep the security code secret and in a safe place separate from your phone. If you forget the security code and cannot recover it, or if you enter the wrong code too many times, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer. Unlock your phone Press the power key, drag the lock screen up, and type in your security code. Change your security code On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen >...
Use Your Phone When It's Locked You can use certain features of your phone when it is locked, without having to type in the security code. To wake up your phone, press the power key. View your notifications Swipe down from the top of the screen. Open the camera If you add a shortcut for the camera in the action center, you can quickly switch the camera on when your phone is locked. Press the power key, swipe down from the top of the screen, and tap Change how incoming calls are notified Press a volume key, and tap Pause or resume music, or skip to another song Use the music player controls shown at the top of the screen.
1. On your computer, go to www.windowsphone.com. 2. Sign in with the same Microsoft account as on your phone. 3. Select find my phone. You can: Locate your phone on a map Make your phone ring, even if silent mode is switched on Lock your phone, and set it to show a message, so it can be returned to you Delete all data from your phone remotely The available options may vary. Tip: Set your phone to automatically save its location every few hours. If your phone runs out of battery, you can still view its last saved location. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > find my phone. Update Your Phone Software Stay in step with the beat – update your phone software and apps wirelessly to get new and enhanced features for your phone. Updating the software may also improve your phone performance. Make sure that the device battery has enough power, or connect the charger before starting the update. Basic Operations...
Warning: If you install a software update, you cannot use the device, even to make emergency calls, until the installation is completed and the device is restarted. Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs. By default, your phone automatically downloads available updates whenever the data connection settings allow it. When your phone notifies you that an update is available, just follow the instructions shown on your phone. If your phone is short on memory, you may need to move your apps, photos, and other stuff to the memory card. Tip: By default, your phone updates your apps and other components (such as device hub) automatically when you’re connected to a Wi-Fi network. To check your update history, tap Store > > downloads, and swipe to history. After the update, check the Lumia Help+Tips app or support pages for your new user guide. Switch off automatic update downloading If you want to keep tight control of your data costs, you can switch off automatic update downloading. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > phone update, and clear the Automatically download updates if my data settings allow it check box. Update Your Network Profile If you need to change your user name, update your network profile.
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Code Description If you forget the code or it isn't supplied with your card, contact your network service provider. If you type in the code incorrectly 3 times in a row, you need to unblock the code with the PUK code. This is required to unblock a PIN code. If not supplied with your SIM card, contact your network service provider. Security code (lock code, This helps you protect your phone against unauthorized use. password) (min. 4 digits) You can set your phone to ask for the lock code that you define. Keep the code secret and in a safe place, separate from your phone. If you forget the code and your phone is locked, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer. MEID This is used to identify phones in the network. You may also need to give the number to your care point services. To view your MEID number, swipe left, and tap Settings > about > More info. Basic Operations...
Your Phone Interface Learn how to find your way around your phone, how to personalize your phone’s look and feel, and what the different symbols mean. Get to Know Your Phone Your phone has two views, start screen and apps menu. To switch between the views, simply swipe left or right. Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen. Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up, tap To access the Windows Phone software license terms, select Settings > about. Please read the terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy. Back, Start, and Search Keys The back, start, and search keys help you navigate your phone. Your Phone Interface...
To see which apps you have open, press and hold . You can then switch to another app or close the ones you don’t need. To go back to the previous screen you were in, press . Your phone remembers all the apps and websites you've visited since the last time your screen was locked. To go to the start screen, press . The app you were in stays open in the background. To search the Web or for items on your phone, press To switch Cortana on, press and hold , and follow the instructions. This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown. For info on the supported languages, go to www.windowsphone.com. Personalize the Navigation Bar All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the way this navigation bar behaves. Switch the vibration of the navigation keys on or off On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and change the setting for navigation bar.
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Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the first letter or character for the app you want. View, switch between, and close open apps To view the open apps, press and hold . To switch the app, swipe to the app you want, and tap the app. To close the apps you no longer need, tap Your Phone Interface...
Check Notifications on Your Phone You can quickly check notifications, change some settings, or add shortcuts to some apps in the action center that opens from the top of the screen. The notification icon shows you have unread notifications. 1. Swipe down from the top of the screen. In this screen, you can: See your missed calls and recent unread mails and messages Check any notifications, such as available app updates in Store Open apps Check for Wi-Fi networks, and connect to them Quickly jump to settings 2. To close the menu, press the back key. Personalize the action center On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. To change a shortcut, tap the shortcut and the app you want. You can also select which notifications you want to receive and how. Your Phone Interface...
Change the Volume If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking. Use the volume keys. The maximum volume level is 10. By default, the volume keys control the volume of alarms and reminders. Switch to silent mode Press a volume key, and tap > . To switch silent mode off, tap Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds. Change the volume for media and apps Press a volume key, tap , and set the volume for media and apps. The maximum volume level is 30. Use Your Phone in Airplane Mode In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.
Icons Shown on Your Phone The status bar at the top of the screen tells you the current time, battery and signal strength, and much more. Tip: To see hidden icons, tap the status bar. Mobile signal strength Signal strength Your phone isn't connected to a mobile network. There is no SIM card in your phone. Your SIM card is locked. Airplane mode is switched on. Mobile data connection Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected. Icons that show the network connection type may vary between regions and network service providers. Your phone is connected to a 3G network. Your phone is connected to a 4G network. An LTE data connection is open. Data is transferred over a mobile data connection. Wi-Fi connection A Wi-Fi connection is available. A Wi-Fi connection is active. A mobile data connection is shared with other devices over Wi-Fi. Data is transferred over Wi-Fi. Your Phone Interface...
Bluetooth device A Bluetooth device is connected to your phone. Bluetooth is switched on, but your phone isn't connected to a device. Battery Battery power level The battery is charging. Battery saver mode is switched on. Battery power or state of the battery isn't currently known. Notifications You have unread notifications, such as new messages. To check the notifications, swipe down from the top of the screen. Profiles Vibrate mode is switched on. Silent mode is switched on. Cortana Cortana is handling your calls and messages. Location An app or service is using your location info. Driving mode Driving mode is switched on. Personalize Your Phone Learn how to personalize the start screen, and how to change ringtones. Your Phone Interface...
Personalize the Start Screen Make your start screen yours – choose your background photo, pin your favorite apps and much more to the start screen, or change the tile size and layout as you like. To get the most out of the space on the start screen, group apps into folders. 1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. 2. Tap start+theme > choose photo. 3. Tap a photo, crop it as you like, and tap Tip: Why not match your background and tile colors with your background picture? Tap Background or Accent color. To share your theme on all your Windows devices, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and switch theme to On Your Phone Interface...
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Move a tile Tap and hold the tile, drag and drop it to the new location, and tap the screen. Resize or unpin a tile To resize, tap and hold the tile, and tap the arrow icon. The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show. To unpin the tile, tap and hold the tile, and tap Group tiles into folders Tap and hold the tile, and drag and drop it on top of the tile or folder you want to group it with. To open an app from the folder, tap the folder, then tap the app you want. To change the name of the folder, tap and hold the name, and type in the name you want. To remove a folder, unpin the Your Phone Interface...
tiles in it. Pin an app Swipe left to go to the apps menu, tap and hold the app, and tap pin to start. Pin a contact Tap People, tap and hold the contact, and tap pin to start. When you pin contacts, their feed updates are shown on the tile, and you can call them directly from the start screen. Personalize the Lock Screen Change the lock screen to your liking. You can, for example, have your own favorite photo in the background. Your Phone Interface...
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen. Tip: You can decide which app notifications, such as missed calls or new messages, you want to see on the lock screen. Simply tap a notification slot, and choose the app you want to add. Show the artist when playing music Switch Show artist when playing music to On Create a Safe, Fun Start Screen for Kids You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected apps, games, and other favorites for kids to enjoy in their own start screen. Your Phone Interface...
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1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. 2. Tap kid's corner. 3. Choose which content your kids can use. You can also set a password to keep your kids from accessing your own start screen. Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must type in the Wallet PIN to make each purchase. To define a Wallet PIN, tap Wallet > > settings+PIN. Some purchases may not be available for all ages. As Internet Explorer is not available in kid's corner, you don’t have to worry about the websites your kids visit. Go to your own start screen Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in. Go back to the kid's start screen On your own lock screen, swipe left, and on the kid's lock screen, swipe up. Switch the kid's start screen off ...
Personalize Your Phone Tones Change the notification tones your phone uses for calls, messages, and more, or add your own tones or your favorite song to the collection. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds. 2. Select the type of ringtone or alert you want to change, and select the sound. To listen to a ringtone so you can see if you like it, tap Tip: Want to set a specific ringtone for a contact so you immediately know when they are calling? Edit the contact info in the People hub. Change the message tone or other notification sounds Tap manage app sounds and the app you want, and select the notification sound. Add new ringtones from your PC to your phone Connect your phone to your PC with a USB cable, and use the file manager of your PC to move the song you want to the ringtone folder in your phone. Your PC must have Windows Vista, Windows 7, Windows 8, or later. ...
1. Press a volume key to see the volume status bar at the top of the screen, and tap 2. To switch to silent mode, tap Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence an incoming call, press the volume down key. If you have switched Flip to silence on, you can simply turn your phone face down. To switch Flip to silence on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On Switch silent mode off Tap Switch the vibration off If you don’t want your phone to vibrate, tap . Extend Battery Life Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone. To save power: Action Description Charge wisely Always charge the battery fully. Select only the sounds that Mute unnecessary sounds, such as key press sounds. On the start ...
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Action Description Use Battery Saver You can set your phone to automatically save power when the battery charge level is low. To check the battery status, and to switch Battery Saver on, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Battery Saver. When your phone goes into battery saver mode, you may not be able to change the settings of all apps. Change the phone screen Set the phone screen to switch off after a short time. On the start settings screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Screen times out after. Lower the screen To lower the screen brightness when the battery saver is on, on brightness the start screen, swipe down from the top of the screen, tap ALL SETTINGS > display, and switch Battery Saver brightness to Stop apps from running in Close the apps you are not using. To close most of the apps, press ...
Check battery use To check which apps have been eating up your battery life, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Battery Saver, and swipe to usage. Memory and Storage Learn how to manage your apps, files, and other stuff on your phone. Back up and Restore Data on Your Phone Accidents can happen – so set your phone to back up your settings, such as your start screen layout, and other stuff to your Microsoft account. You need a Microsoft account to back up your phone. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > backup. 2. If asked, sign in to your Microsoft account. 3. Select what to back up and how. You can set your phone to automatically back up your app list, settings, and text messages. To automatically back up your future videos or best-quality photos to OneDrive, you need a Wi-Fi connection. Tip: You don’t need to back up your contacts and calendar events separately. Your phone automatically backs them up and keeps them in sync with your Microsoft account. If some of your downloaded apps are not included in the backup, you can re-download them from Store, as long as the app is available. Store remembers the apps you’ve bought, so you don’t need to pay for them again. Data transmission costs may apply. For more info, contact your network ...
and tap ALL SETTINGS > about > reset your phone. Resetting restores the factory settings, and erases all your personal content, but you can restore your backed up data after signing in to your Microsoft account. Check and Increase Available Memory on Your Phone Use the storage sense app to check how much memory you have available. 1. Tap storage sense. 2. Tap phone. To check the details of your memory card, tap SD card. Tip: Want to see what more you have on your phone? Download the Files app from Store, and easily manage files on your phone. If the phone memory is getting full, first check for and remove things you no longer need: Text, multimedia, and mail messages Contact entries and details Apps Music, photos, or videos Instead of removing, you can also move the files to the memory card. The quality of your memory card may affect the performance of your phone greatly. To get the best out of your phone, use a fast 4–128GB card by a well-known manufacturer. For more info on memory cards, check the frequently asked questions.
To change where your phone stores your apps and other files, tap phone or SD card for each file type. Move apps to the memory card Tap phone > apps+games > , select which apps to move, and tap move. You can later move the apps back to your phone from the memory card. The type of the memory card may affect how long it takes to move large files to the card. Delete an App from Your Phone You can remove installed apps that you no longer want to keep or use, to increase the amount of available memory. 1. On the start screen, swipe left to the apps menu. 2. Tap and hold the app, and tap uninstall. You may not be able to remove some apps. If you remove an app, you may be able to reinstall without buying again, as long as the app is available in Store. If an installed app depends on a removed app, the installed app may stop working. For details, see the user documentation of the installed app. Tip: Want to keep the app, but running out of free memory on your phone? Move the app to the memory card instead of uninstalling it. Tap storage sense > phone > apps+games, tap , ...
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Create a new folder Tap , write a name, and tap Move or copy files to another folder Tap and hold the file you want, and select what you want to do with it. Folders can’t be copied or moved, but you can create a new folder to the new location, and move the contents of the old folder there. To move or copy several files at once, tap , select the files you want, and tap to move or to copy them. Share files or folders Tap , select what you want to share, tap , and select how you want to share. Your Phone Interface...
Phone App Learn how to make and forward calls, manage your contacts, and use voice mail with your phone. Calls Learn how to make calls on your new phone and talk to your friends. Call a Contact Calling your friends is quick and easy when you've saved them as contacts in your phone. 1. Tap 2. Tap 3. Tap the contact and the number, if the contact has several numbers. Tip: Is your friend's voice too loud or quiet? Press the volume keys to change the volume. Tip: Want to let others hear the conversation? Tap speaker. Call a phone number Tap , type in the phone number, and tap call. To type in the + character, used for international calls, tap and hold 0. The + character only works from abroad. The + character may not work in all regions. In this case, enter the international access code directly. Search your call history To search for a call record, swipe to history, tap , and type in the contact's name or phone number. Remove a call record To remove a call record, swipe to history, tap and hold the call record, and tap delete.
Make a Call with Skype You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly subscription for the best rates. If you don't yet have the Skype app, you can download it from www.windowsphone.com. 1. Tap Skype, and sign in with the same Microsoft account that you use with your phone. 2. To call a Skype contact, swipe to people, tap the contact you want to call, and tap For more info on Skype-to-Skype calls, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only). Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever possible. Make a video call with Skype Swipe to people, tap the contact you want to call, and tap If your phone does not have a front camera, you can use the main camera for video calls. Make a Skype call with Cortana On the start screen, tap Cortana > and say Skype call or Skype video call, followed by the name of the contact. Cortana is not available in all languages. For info on the supported languages, go to www.windowsphone.com.
Silence an Incoming Call If your phone rings when you don't want to be disturbed, you can silence the ringtone for that call. If you want to be able to silence your phone by turning it face down, the Flip to silence feature must be switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed and switch Flip to silence to On When someone calls you, press the volume key or the lock key. You can also turn your phone face down. Reply to a Call by a Text Message If you can’t speak right now, you can reply to the caller by a text message. 1. When someone calls you, tap TEXT REPLY. 2. Tap type a message..., and write your message. You can only reply by a text message to calls from the contacts saved in your phone. Switch text reply on or off Tap > ...
Make a Conference Call Your phone supports conference calls between 2 or more people. The maximum number of participants can vary, depending on your network service provider. 1. Make a call to the first person. 2. To make a call to another person, tap 3. When the new call is answered, tap . To add more people, tap again. Have a private conversation with someone 1. Tap and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call. 2. To return to the conference call, tap . Call Your Voice Mailbox If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left. 1. Tap 2. Tap . Or, if you’re using visual voice mail, swipe right to see the list of voice mail messages. If asked, type in the voice mail password you received from your network service provider. 3. ...
Personalize visual voice mail Tap > settings > personalize voicemail, and follow the instructions to change your voice mail greeting or password. Block Calls and Messages If you are getting unwanted calls or text messages, you can block them with the call+SMS filter app. To add a phone number to your blocked numbers list, on the start screen, tap , swipe to history, tap and hold the caller you want to block, and tap block number..You can also add numbers to your blocked numbers list from text messages. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call+SMS filter. Switch Block calls+SMS to On Check which numbers are blocked Tap blocked numbers. Get notifications about blocked calls or messages ...
People Hub The People hub is where all your friends’ contact info is kept. It lets you stay in touch with the people who matter the most through rooms and groups. Your social networks are also here. Go to contacts to see your friends’ contact info from every account you have signed into. You can organize the list the way you like by filtering it by account or hiding the contacts without phone numbers. Your own contact card is also here. Check out what's new to see your friends’ social network status updates conveniently in one place. The rooms view is home to your rooms and groups, which are ways to stay in touch with your most important contacts. The rooms let you and your invited friends privately chat and share things like calendars and photos. The groups make it easy to see social updates from just the people you add to the group and to send mails or messages to all of them at once. Add or Delete a Contact Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub. Tap People, and swipe to contacts. Add a contact 1. Tap 2. If you're signed in to several accounts, select the account to which you want to save the contact. You cannot save a contact to your phone only, it’s always saved to an account. Phone App...
3. Add the contact details, and tap Tip: Your contacts are backed up automatically to your Microsoft account. Edit a contact Tap the contact and , and edit or add details, such as a ringtone or a Web address. Delete a contact Tap the contact and > delete. Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com with your Microsoft account, and delete them there. Filter your contacts list If you don't want contacts from social networking services to show up in your contacts list, you can filter them out. In the contacts list, tap > settings > filter contacts list and the accounts you want to show or hide. Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without phone numbers to On Save a Number from a Received Call When you’ve received a call, you can easily save the number if it’s not yet saved in your People hub. ...
Search for a Contact If you need to contact a friend quickly, you don’t have to scroll through all your contacts. You can search or jump to a letter or character in the contacts list. You can also use a voice command to call or send a message to a contact. 1. Tap People, and swipe to contacts. 2. Tap , and start writing a name. The list filters as you write. Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start. Jump to a letter or character in your contacts list Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want. Use a voice command In any view, press and hold , and say Call or Text and the contact's name. Not all languages are supported. Link Contacts It sometimes happens that you have separate entries for the same contact from different social ...
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically. Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM. 1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices. 2. On your new phone, tap Transfer my Data. 3. Tap continue, and switch Bluetooth on. 4. Select your old phone from the list of found devices, and follow the instructions shown on both phones. If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly. If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com. Copy Contacts from a SIM Card If you have contacts stored on your SIM card, you can copy them to your phone. Make sure your SIM card is inserted. Phone App...
1. Tap People. 2. Tap > settings > import from SIM. 3. To import all your contacts, tap import. Tip: To select individual contacts, tap clear, and use the check boxes. You can’t save contacts to your new SIM card. Create, Edit, or Delete a Contact Group You can create contact groups to send a message to several people at the same time, or to see social updates from just group members. For example, you can add family members to the same group and reach them quickly with the same message. 1. Tap People, and swipe to rooms. 2. Tap > Group. 3. Write a name for the group, and tap 4. Tap and a contact. To add another contact, tap again. 5. ...
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1. To create a room for sharing, tap People, and swipe to rooms. 2. Tap > Room. 3. Write a name for the room, and tap 4. To switch between a group chat, calendar, note, or photo album, swipe left or right. 5. To invite someone to join the room, tap > and a contact. Tip: If you haven't used rooms yet, your phone has a Family Room ready for you. In the People hub, swipe to rooms, and tap Family Room. To invite someone to the room for the first time, tap invite someone. Share a photo with a room Tap a room, swipe to photos, and tap > photo. Then tap a photo and Tip: To delete a photo from the room, tap the photo and open in OneDrive. Then tap the photo and Phone App...
Messaging and Internet Your phone’s messaging and data capabilities keep you connected when you’re out and about. Messages Stay in touch with your friends with text or multimedia messages. Send a Message With text and multimedia messages, you can quickly contact your friends and family. 1. Tap Messaging. 2. Tap If you start writing a message and switch to another app before sending it, you can continue your message when you return to Messaging. Tap > drafts. The draft message is deleted when sent. 3. To add a recipient from your contacts list, tap , or start writing a name. You can also type in a phone number. Tip: To add several recipients, tap > , select the recipients you want, and tap 4. Tap the message box, and write your message. Tip: To add a smiley, tap 5. To add an attachment, such as a photo, tap , and select the attachment. 6. To send the message, tap If you’re unable to send a multimedia message, check the following: Your mobile subscription supports multimedia messages. Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on Only compatible devices can receive and show multimedia messages. Messages may look different ...
Forward multiple messages In threads, tap a conversation and > select messages, tap the check boxes that appear next to the messages, and tap to add a recipient. Read a Message You can see on the start screen when you've received a message. You can view the messages between you and a contact in one conversation thread. The thread can contain text and multimedia messages. 1. Tap Messaging. 2. To read a message, tap a conversation. Tip: To prevent others from accidentally seeing notifications about your messages on the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Choose an app to show detailed status > none. If you’re unable to open a multimedia message, check the following: Your mobile subscription supports multimedia messages. ...
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs. Save an attachment Tap the attachment, such as a photo, and tap > save. Delete a conversation In threads, tap , select the conversation you want to delete, and tap Delete a single message in a conversation In threads, tap a conversation, tap and hold the message you want to delete, and tap delete. Delete all messages in your phone Tap > > select all > Reply to a Message Don't keep your friend waiting – reply to the message straight away.
If you don't yet have the Skype app, you can download it from www.windowsphone.com. 1. Tap Skype. 2. Sign in with the same Microsoft account that you use with your phone. 3. Swipe to people, and tap the contact you want to chat with. 4. Write your message, and tap For more info on Skype-to-Skype instant messages, see the video at www.youtube.com/watch?v=AF2HRYdPnAM (in English only). Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever possible. Share your location in a Skype chat While in a chat, tap > share location > Send Your Location in a Message When you ask your friends to come and meet you, you can send them your location on a map. This feature may not be available for all regions. Your phone may ask you about using your location. You need to allow it to use this feature. 1. When writing a text message, tap > my location. Sending a message with an attachment may be more expensive than sending a normal text ...
2. Tap Your friends receive a message with a picture of where you are on the map. Send an Audio Message Celebrate your friend's birthday with a song – send your song as an audio message. 1. When writing a message, tap > voice note. 2. Record your message, and tap done. 3. Tap Mail You can use your phone to read and reply to mail when you're on the go. On the start screen, tap To send and receive mail, you must be connected to the internet. Add or Delete a Mailbox If you use different mail addresses for business and leisure, no problem – you can add several mailboxes to your phone. Add your first mailbox To set up mail in your phone, you must be connected to the internet. Messaging and Internet...
If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a Microsoft account to your phone, a mail account is added automatically. 1. Tap 2. Tap an account, and write your username and password. 3. Tap sign in. Tip: Depending on your mail account, you can also sync other items than just mails to your phone, such as your contacts and calendar. If your phone doesn't find your mail settings, advanced setup can find them. For this, you need to know your mail account type and the addresses of your incoming and outgoing mail servers. You can get this info from your mail service provider. To find out more about setting up different mail accounts, see the How-to section at www.windowsphone.com. Add a mailbox later In your mailbox, tap > add email account and an account, and sign in. Tip: To add your Exchange work mail, contacts, and calendar to your phone, select Exchange as your account, write your work mail address and password, and tap sign in. Your new mailbox appears as a new tile on the start screen. Delete a mailbox On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts. Tap and hold the mailbox, and tap delete. You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do that. Add Your Exchange Mailbox to Your Phone You don’t need your computer to access your work mail, contacts, and calendar. You can sync the ...
Depending on the Exchange server configuration, you may need to type in additional info during the setup. If you don't know the correct info, contact your company IT department. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts. 2. Tap add an account > Exchange. 3. Write your Exchange mail address and password, and tap sign in. During the setup, you can define which content and how often you want your phone to sync with the server. To sync additional content, change the Exchange account settings. Open Mail from the Start Screen With live mail tiles you can open mail directly from the start screen. From the tiles, you can see the number of unread mails and if you've received new mail. You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and another for personal mail. If you link several mailboxes into a unified inbox, you can open mails from all your inboxes in one tile. To read your mail, tap the tile. Send Mail Don't let your mails pile up. Use your phone to read and write mails on the go. Messaging and Internet...
1. Tap 2. Tap and an account, if you have linked inboxes. 3. To add a recipient from your contacts list, tap , or start writing a name. You can also write the address. Tip: To remove a recipient, tap the name and Remove. 4. Write the subject and your mail. Tip: Your phone can help you write your mail faster. While writing, your phone suggests possible next words to complete your sentence. To add a word, tap a suggestion. To browse the list, swipe over the suggestions. This feature is not available in all languages. 5. To attach a photo, tap Tip: You can also take a new photo while writing your mail. Tap , take a photo, and tap accept. 6. Tap to send the mail. Send an Office document Tap Office, tap the document you want to send and > share..., and select the mail account you want to use. Read Mail If you’re waiting for important news, you don’t have to wait until you’re at your desk. Use your phone to read your mails. You can see when you have new mail on the start screen. 1. Tap 2. In your mailbox, tap the mail. Unread mail is marked in a different color. Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
Tip: If a mail contains a Web address, tap it to go to the website. Read mail in a conversation In your mailbox, tap the conversation that includes the mail, and tap the mail. A conversation with unread mail is marked in a different color. Save an attachment With the mail open, tap the attachment, such as a photo, and it is downloaded to your phone. Tap and hold the attachment, and tap save. Not all file formats can be saved. Copy a link With the mail open, tap and hold the Web link, and tap copy link. Reply to Mail If you receive a mail that needs a quick answer, you can reply straight away using your phone. 1. Tap 2. Open the mail, and tap Tip: To reply to the sender only, tap reply. To reply to the sender and all the other recipients, tap reply all. Messaging and Internet...
Forward mail Open the mail, and tap > forward. Delete Mail When your mailbox is overflowing, delete some mails to free up space in your phone. 1. In your mailbox, tap to the left of the mails you want to delete. 2. Tap the check boxes that appear next to the mails, and tap All the mails you selected are deleted. Depending on your mail account, the mail may be deleted from your mail server, too. Delete one mail Open the mail, and tap View Mails Separately Mails are grouped by title in conversations. A conversation also includes your replies. If you'd like to view all your mails separately, you can switch the conversations feature off. 1. Tap 2. Tap > settings. 3. Switch Conversations to Off Send Automatic Replies If you are on vacation or otherwise out of the office, you can send automatic replies to the mails that arrive during your absence. 1. Tap > ...
Unlink unified inboxes On the start screen, tap the unified inbox and > linked inboxes. In the list, tap the inboxes you want to unlink and unlink. Internet Learn how to create wireless connections and browse the Web while keeping your data costs down. Browse the Web No need for a computer – you can easily browse the internet on your phone. Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet. 1. Tap Internet Explorer. 2. Tap the address bar. 3. Write a Web address. Tip: To quickly write a Web address suffix such as .org, tap and hold the suffix key on the keyboard, and tap the suffix you want. 4. Tap Tip: To search the internet, write a search word in the address bar, and tap Messaging and Internet...
Zoom in or out Place 2 fingers on the screen, and slide your fingers apart or together. Tip: You can also double-tap the screen. Open a New Tab When you want to visit several websites at the same time, you can open new browser tabs and switch between them. 1. Tap Internet Explorer. 2. Tap > Tip: To open tabs you’re browsing on other devices, tap , and swipe left to other. Tip: To go back to the previous website inside a tab, swipe right. Open a tab for private browsing Tap > > new InPrivate tab. Private browsing prevents your browser from storing browsing data, such as cookies, browsing history, and temporary internet files. Switch between tabs ...
Close a tab Tap > Change the Browser Mode Small text on a website can be hard to read. Use your browser in mobile or desktop mode, or switch certain Web pages to the reading view and set the font size to your liking. 1. To set the browser to always use the mode you want, tap Internet Explorer > > settings. 2. Change the setting for Website preference. Switch to the reading view Tap on the address bar. To set the font size for the reading view, tap > settings > advanced settings > Reading view font size. Tip: To learn more about the browser settings and what they do, tap the link at the bottom of the ...
A cache is a memory location that is used to store data temporarily. If you have, or have tried to, access confidential info or a secure service, requiring passwords, clear the cache after each use. Delete an individual item in your browsing history Tap > recent > , the item you want to delete, and Search the Web Explore the Web and the outside world with Bing search. You can use the keyboard or your voice to write your search words. 1. Press Tip: If you are using Cortana, just tap , and say your search word. 2. Write your search word in the search box, and tap . You can also select a search word from the proposed matches. 3. To see related search results, swipe left to see the different search result categories. Close Internet Connections Save your battery by closing internet connections that are open in the background. You can do it without closing any apps. 1. On the start screen, swipe down from the top of the screen, and tap 2. Switch Wi-Fi networking to Off Tip: Wi-Fi networking switches back on automatically. To change this setting, tap Turn Wi-Fi back Close a mobile data connection ...
Camera and Video You don’t need to carry a separate camera as long as your phone is in your pocket. With your phone camera, you can easily take photos or record videos. Get to Know Lumia Camera When you want to take outstanding photos, Lumia Camera gives you full control. With Lumia Camera, you can: Change each setting manually to your preference Easily share your photos and videos Take better group photos or photos of moving objects with smart sequence mode Depending on your phone, the features of the Lumia Camera app may vary. If you don't yet have the Lumia Camera app, you can download it from www.windowsphone.com. You can upload your photos to OneDrive for easy access from your phone, tablet, or computer. Change the Default Camera You can change the default camera app from Lumia Camera to whichever camera you prefer. 1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, swipe left to applications, and tap photos+camera. 2. Tap Default camera app, and select the camera you want. Add a shortcut for the camera ...
4. To take the photo, tap Tip: Why not try other cool Lumia apps to make the most of your photos? To reframe your photo while keeping the full-resolution original, or to apply filters and other special effects, use the Lumia Creative Studio app. To take great-looking selfies, use the Lumia Selfie app. View the photo in full-resolution view To view the photo you just took, tap . This full-resolution photo can only be viewed in Lumia Camera. Glam Up Your Selfie Use the Lumia Selfie app to take cool selfies. Your photo is enhanced and ready to be shared in a snap. To download Lumia Selfie, go to www.windowsphone.com. 1. Tap Lumia Selfie. 2. Look into the camera lens, follow the beeps to line up the shot, and hold still as the camera takes your photo. Tip: To avoid camera shake, tap > timer, and select a delay. 3. To reframe the selfie, slide your fingers apart or together, and tap 4. To enhance your selfie, tap 5. To apply a filter to your selfie, tap Tip: To remove all enhancements and filters from the selfie, tap > clear all effects. 6. ...
Save Your Photos and Videos to a Memory Card If there is a memory card in your phone, and your phone memory is filling up, save the photos you take and videos you record to the memory card. For the best video quality, record videos to your phone memory. If you record videos to the memory card, it is recommended that the microSD card you use is a fast 4–128GB card by a well-known manufacturer. 1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and swipe to storage sense. 2. Switch Store new photos on my to SD card. The photos you take from now on are saved to the memory card. Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card. Save the photos and videos you’ve taken earlier to a memory card ...
Tip: You can also share from the Photos hub. Select the photo or video, and tap Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs. Not all sharing services support all file formats or videos recorded in high quality. Advanced Photography Your phone gives you great control over your photo settings. Take exactly the kind of photo you like. Take Photos Like a Pro Unleash your full creative potential and take professional-looking photos. With Lumia Camera, you can manually adjust the camera settings both in camera and video mode. 1. Tap Lumia Camera. 2. To view the settings, drag to the left. To change a setting, slide your finger up or down on the slider. You can, for example, change Exposure compensation to control the amount of light in your photo. 3. To close the settings, drag to the right. 4. To take a photo, tap Frame Your Photos with Ease If you want to frame your shots professionally, you can use viewfinder grids and compose perfect photos. 1. Tap Lumia Camera. 2. Depending on your phone, do either of the following: ...
1. Tap Lumia Camera. 2. Tap 3. To take a photo, tap The phone takes a sequence of photos. To see what you can do with them, tap , then tap the photo and edit smart sequence. Add Movement to Your Photos Use the Lumia Cinemagraph app to animate your still photos and make them seem almost alive. If you don't yet have the Lumia Cinemagraph app, you can download it from www.windowsphone.com. 1. Tap Lumia Cinemagraph. 2. To take a photo, tap and the screen. 3. Pick the areas you want to animate, and tap 4. To save the animated photo, tap Download Camera Lenses from Store You can make your camera even better and find new fun ways to take great photos. Download camera lenses apps from Store. 1. Tap Lumia Camera.
Photos Hub The photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them. To find your photos and videos easily, mark your favorites, or organize them into albums. Camera and Video...
View Photos Relive those important moments – view the photos on your phone. 1. Tap Photos. 2. To view a photo you've taken, swipe to albums, and tap Camera Roll and the photo. 3. To view the next photo, swipe left. To view the previous photo, swipe right. Find photos by date and location Tap > settings > Group my photos by time and location. Zoom in or out Place 2 fingers on the screen, and slide your fingers together or apart. Tip: To quickly zoom in or zoom back out, double-tap the photo. Mark a Photo as a Favorite Mark your best shots as favorites, so you can find them easily in the favorites view in the Photos ...
Tip: To access your photos from all your devices, you can set up uploading to OneDrive. The OneDrive album is then available in the Photos hub when you view your photos. To set up the feature, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe left to applications, and tap photos+camera. Under Auto upload, tap OneDrive, and select an option. Change the Background in the Photos Hub If you have a superb shot that makes you feel good every time you look at it, you can set it as the background of the Photos hub. 1. Tap Photos. 2. Tap > settings. 3. Switch Start Tile shows to single photo. 4. Tap choose photo to select a background photo. Tip: You can also set your phone to periodically change the photo automatically. Tap > settings. Switch Start Tile shows to all photos or favorite photos, and tap shuffle now. Create an Album To easily find photos of an occasion, a person, or a trip, organize your photos into albums according ...
If you don’t have the Lumia Storyteller app in your phone, you can download it from www.windowsphone.com. Your phone needs access to your location info. To allow it, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > location, and switch Location services to On 1. Tap Lumia Storyteller. The photos you have taken are automatically collected together as stories. You need to have at least 7 photos taken at a time and in one place for the app to form a story. 2. To create a story yourself, tap , select the photos, and tap 3. To rename the story, tap the collection and the title, and write a new name. 4. To view a photo in the story, tap the collection, swipe left, and tap a photo. To browse the other photos, swipe left or right. Tip: You can add captions to the photos in the story. Tap a photo and add caption. To view a caption, tap the photo. Locate your photo on a map To see on a map where a photo was taken, place 2 fingers on the photo, and slide them together. Copy Your Photos to Your Computer Use your computer’s file manager to copy or move your photos to the computer.
1. Tap Photos > albums and a photo. 2. Tap > edit and an option. Tip: If you have downloaded photo editing apps from Store, they are listed here as editing options. 3. To save the edited photo, tap Add Cool Special Effects to Your Photos Take photo editing to the next level – add cool special effects to your favorite photos with Lumia Creative Studio. If you don’t have the Lumia Creative Studio app in your phone, you can download it from www.windowsphone.com. Tap Lumia Creative Studio and the photo you want to edit. Reframe your photo Tap , and select the ratio or rotate your photo. Apply a filter Tap Enhance your photo ...
Useful Features Learn how to manage your time with clock and calendar, find your way navigating with your phone, keep yourself entertained with your favorite music and games, or use other nifty tools on your phone. Cortana Let Cortana make your daily life easier. Cortana Voice Assistant Keep your busy life in check – Cortana is your personal assistant on your phone, only a word away. Cortana can help you: Schedule a meeting Set a reminder for an important task Send automatic replies for callers when you don’t want to be disturbed Check your location Get up-to-date traffic and weather info, and much more You can do all this using your voice, with only a minimum of fiddling with the touch screen to distract you from other activities. You need a Microsoft account to use Cortana. This feature is not available in all languages. If you set your phone to a language not supported, the Cortana tile and app aren’t shown. For info on the supported languages, go to www.windowsphone.com. Set Up Cortana Tell Cortana a little bit about yourself, so it can better help you find what you’re looking for. You need a Microsoft account to use Cortana. 1. Tap Cortana. 2. Follow the instructions shown on your phone. To later change your settings, such as your name, tap > settings. Use Cortana If you’ve got your hands full, but need to use your phone, you can use your voice to make a call, ...
1. Tap Cortana. 2. Tap , say what you want to do, and follow the instructions shown on your phone. Example: Say Make an appointment, and see what happens. Search for music using Cortana Heard a catchy tune and want to know what it is? While the music is playing, tap Social Networks Set up social networking services on your phone to keep in touch with your friends. Set Up a Social Media Account Set up your social networking service accounts. 1. Tap the social networking app you want to sign in to, such as Facebook, and follow the instructions shown. 2. To download more social networking apps, tap Store. Tip: When you sign in to an account, the contacts in the account are automatically imported. To choose which accounts show up in your contacts list, on the start screen, tap People, swipe to contacts, and tap > settings > filter contacts list. See Your Friends' Status Updates After you set up your social networking services, such as Twitter, on your phone, you can follow ...
Post Your Status If you feel like reaching out to your friends, let them know what's on your mind. Post a status update to the social networking services that you use. 1. Tap People, and swipe to contacts. 2. Tap your own contact card and post an update. 3. Select the service to post to. 4. Write your message. 5. Tap Important: Before sharing your location, consider carefully with whom you are sharing. Check the privacy settings of the social networking service you are using, as you might share your location with a large group of people. Change Your Profile Photo When you set up your Microsoft account or a social networking service on your phone, your profile photo from one of these services becomes your contact card photo on your phone. 1. Tap People, and swipe to contacts. 2. At the top of your contacts list, tap your own photo. 3. Tap your photo again, and either choose one of the offered photos, or tap find another to select a new photo. 4. Drag the photo around to adjust the cropping, and tap Share a Photo in Social Networking Services After you take a photo, upload it to the Web so all your friends can see what you're up to.
1. Tap > If you’re using Cortana, depending on your phone, do either of the following: Tap Lumia Camera> > lenses... > Tap Lumia Camera> > Lenses> 2. Point the camera at a code. 3. Tap a result for more info. Tip: Keep the camera steady, and make sure what you're scanning is completely visible in the camera viewfinder. Example: Try scanning the following code, and see what happens. Translate or search for text on the Web Point the camera at the text, tap scan text and the words you want, and tap translate or search. This feature may not be available in all languages. Take a Screenshot You can take screenshots of what’s on your phone screen and use them like any photos.
1. Press the volume up key and the power key at the same time. 2. To view or manage the screenshots you’ve taken, tap Photos > albums > Screenshots. Clock and Calendar Keep track of time – learn how to use your phone as a clock, as well as an alarm clock, and how to keep your appointments, tasks, and schedules up to date. Set an Alarm You can use your phone as an alarm clock. Useful Features...
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1. Tap Alarms. 2. Tap 3. Set the time, fill in the alarm details, and tap Tip: Want to wake up to your favorite song? Like with other notification tones, you can add your own tones to your phone and personalize your alarm tones to your liking. For the alarm to sound, your phone must be switched on, and the phone volume needs to be loud enough. Tip: You can quickly see the time of the next active alarm if you have pinned the Alarms app to the start screen. The tile size must be at least medium. Snooze an alarm If you don’t want to get up just yet, when the alarm sounds, tap snooze. Before snoozing, you can change the snooze time. Tip: Pressing the back key snoozes the alarm for 2 minutes. Turn an alarm off Tap Alarms, and switch the alarm to Off Delete an alarm Tap the alarm and Useful Features...
Update the Time and Date Automatically You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or network service provider. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > date+time. 2. Switch Set date and time automatically to On Tip: Want to change the time format? Switch the 24-hour clock on or off as you wish. To change how dates are shown, tap ALL SETTINGS > region. Update the time and date manually Switch Set date and time automatically to Off , and edit the time and date. Update the time zone manually when travelling abroad ...
Example: You can create an event to a calendar you are sharing with other people, such as your Family room calendar or your work calendar, so they know when you are busy. Change your status for an event When you want to let others know when you’re busy or out of the office, tap more details > Status and the status you want. By default, your status is free. Delete an appointment Tap and hold the appointment, and tap delete. Switch Between Calendar Views See your appointments for the day or week at a glance, or easily plan when to have your vacation – browse through your calendar in different views. 1. Tap Calendar. 2. To switch between the daily, weekly, monthly, and yearly views, tap . In the weekly or monthly view, tap the day to see all your events. 3. To switch between days, weeks, months, or years, swipe left or right. To quickly jump to a particular month of a given year, in the yearly view, swipe to the year you want, and tap the month. Tip: If you allow the calendar to use your location, you can also check the weather in the daily or weekly view. Check your task list ...
Tip: Feeling energetic? Or hands full and no time for extra tasks? To quickly bring the time of the event forward or postpone it, tap and hold the task, and select the option you want. Mark a task as complete Tap and hold the task, and tap complete. Use Multiple Calendars When you set up your mail or social networking accounts on your phone, you can sync the calendars from all your accounts in one place. 1. Tap Calendar. 2. To show or hide a calendar, tap > settings, and switch the calendar on or off. When a calendar is hidden, the calendar events and reminders are not shown in different calendar views. The birthday calendar compiles the birthday info from your social networking accounts. You can’t add new calendars to your phone, but you can choose which calendars from your different accounts you want to see. Change the color for each calendar Tap > settings, and tap the current color and the new color. Maps & Navigation Explore what’s out there and how to get there. Switch Location Services On Use map apps to find out where you are, and save your location to the photos you take. Apps can ...
If no search results are found, make sure the spelling of your search words is correct. See your current location Tap Get Directions to a Place Get directions for walking, driving, or using public transportation – use your current location or any other place as the starting point. 1. Tap Maps > 2. If you don't want the start point to be your current location, tap Start, and search for a starting point. 3. Tap End, and search for a destination. The route is shown on the map, along with an estimate of how long it takes to get there. To see detailed directions, tap route steps. Tip: To remove a route you no longer need from the map, tap > clear map. Get walking directions After creating your route, tap . Get voice-guided driving directions After setting your destination (use your current location as the start point), tap ...
Update an existing map Tap check for updates. Delete a map Tap download maps, tap and hold the map, and tap delete. Positioning Methods Your phone shows your location on the map using GPS, GLONASS, A-GPS, Wi-Fi, or network (Cell ID) based positioning. The availability, accuracy and completeness of the location info depend on, for example, your location, surroundings, and third party sources, and may be limited. Location info may not be available, for example, inside buildings or underground. For privacy info related to positioning methods, see the Microsoft Mobile Privacy Policy. The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and GLONASS retrieve location info using the cellular network, and assists in calculating your current location. A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data over the mobile network. If you want to avoid data costs, for example when traveling, you can switch the mobile data connection off in your phone settings. Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings. If you're in a place where the use of Wi-Fi is restricted, you can switch Wi-Fi off in your phone settings. The trip meter may not be accurate, depending on the availability and quality of your satellite connection. Watch and Listen You can use your phone to watch videos and listen to music and podcasts while on the move. Play Music Listen to your favorite music wherever you are. 1. ...
Fast-forward or rewind Tap and hold or Tip: To subscribe and listen to podcasts, tap Podcasts. The service may not be available in all countries and regions. Create a Playlist Organize your songs into playlists, so you can listen to music that fits your mood. 1. Tap Music > playlists. 2. Tap , write a name for the playlist, and select the songs you want to add to the playlist. Tip: You can buy music for your playlists from xbox music store. 3. When you’re done, tap Play a Podcast Keep up with your favorite podcasts and subscribe to them on your phone. 1. Tap Podcasts. 2. Tap audio or video and the podcast you want to watch or listen to. Tip: To select a certain episode of the podcast, tap Subscribe to a podcast Swipe to GET PODCASTS, and write the podcast address. Tip: You can also search for a podcast by name.
Fast-forward or rewind Tap and hold or Enhance Your Audio Experience Get the most out of your music experience and enhance the sound of your music and videos. Audio personalization is not enabled when listening to the FM radio or when using Bluetooth accessories. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > audio. 2. To adjust the tone of music, swipe to equalizer, and drag the bands to your liking. You can also select one of the equalizer presets. Sync Music and Videos between Your Phone and Computer If you have music or videos stored on your computer, but want to access them on your phone, use a USB cable to sync the media between your phone and computer. 1. Connect your phone to a compatible computer with a USB cable. 2. In your computer's file manager, such as Windows Explorer or Finder, drag and drop your songs and videos to your phone. Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also use the Windows Phone app. Windows 8 and later operating systems install the app automatically when you connect your phone to your computer. With Windows 7, you can download it from www.windowsphone.com.
Project Your Screen over Wi-Fi Project your screen over Wi-Fi on a compatible TV, monitor, or projector to watch a video on a bigger screen. The other device must support Miracast technology. Projection of copyrighted material may be restricted. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > project my screen. 2. Tap the device you want to use. For more info, see the other device’s user guide. Tip: To change the orientation of the projected screen, tap Advanced > External screen orientation. Tip: To show a dot on the projected screen when you touch the phone screen, for example, when showing a PowerPoint presentation, tap Advanced, and switch Show touch to On FM Radio Learn how to listen to the radio on your phone. Listen to the Radio Enjoy your favorite FM radio stations on the go. To listen to the radio, you need to connect a compatible headset to the device. The headset acts as an antenna. The headset may be sold separately. Useful Features...
Tap FM Radio. Go to the next or previous station Swipe left or right on the frequency bar. Close the radio app Press Save a Radio Station Save your favorite radio stations so you can easily listen to them later. 1. Tap FM Radio. 2. To save the station that you are listening to, tap View your saved stations list Tap Remove a station from the list ...
1. Tap Games > games store. 2. Browse the selection, and tap the game you want. 3. To download a free game, tap install. 4. To try a game for free, tap try. 5. To buy a game, tap buy. Tip: To uninstall a game, on the start screen, swipe left to the apps menu, tap and hold the game, and tap uninstall. The availability of payment methods depends on your country of residence and your network service provider. Choose what your kid can download If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions. You can add another parent to My Family on the My Family website. Both parents can manage the kid’s settings, but can’t change each other’s settings. You can select which game ratings your kid can see and which apps and games the kid can download. Sign in to your My Family account, and change the settings for your kid. You can also prevent your kid from downloading any apps or games. You need to add valid credit card info to prove that you are an adult if your kid is 12 years old or younger. No charges are made to your credit card, and your credit card number is not saved. The legal adult age varies by country and region. This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com. The availability of apps and games may depend on your kid’s age. Play a Game Gaming on your phone is a truly social experience. Xbox, Microsoft's gaming service, lets you play ...
Tip: You can use your phone as a remote control for your Xbox One console and interact with your gaming friends. Go to www.windowsphone.com to download the Xbox One SmartGlass app. Get more games Swipe to COLLECTION, and tap games store. Tip: When signed in to your Xbox account, you can receive invitations from your friends to play a game. If you don't have the game, but it is available in your area in games store, you can either download a trial version or buy it right away. Resume playing a game When you return to a game, there may be a resume icon in the game itself. If not, tap the screen. Microsoft Office Mobile Microsoft Office Mobile is your office away from the office. Go to the Office hub to create and edit Word documents and Excel workbooks, open and view PowerPoint slide shows, and share documents using SharePoint. You can also save your documents to OneDrive. OneDrive is cloud storage that you can use to access your documents from your phone, tablet, computer, or Xbox. When you stop working on a document and go back to it later, you’re in the same place where you left it – no matter which device you're using. Microsoft Office Mobile consists of the following: Microsoft Word Mobile Microsoft Excel Mobile Microsoft PowerPoint Mobile Microsoft SharePoint Workspace Mobile OneDrive Work with Word Mobile Polish your documents on the road with Microsoft Word Mobile. You can create or edit documents ...
4. Tap the Word file you want to edit. 5. To edit the text, tap 6. To save your document, tap > save. Tip: To access an important document quickly, you can pin it to the start screen. Tap and hold the document, and tap pin to start. Create a new document Swipe to recent, and tap Search for text in a document Tap the Word file and . Add a comment Tap > Format text Tap the Word file and > Highlight text ...
4. Tap the Excel file you want to edit. 5. To move to another worksheet, tap and a worksheet. 6. To save your workbook, tap > save. Create a new workbook Tap recent> Add a comment to a cell Tap > comment. Apply a filter to cells Tap > apply filter. Change the cell and text format ...
Send a presentation in a mail Tap the PowerPoint file and > share..Delete a presentation Tap and hold the PowerPoint file, and tap delete. Watch a PowerPoint broadcast To watch a PowerPoint presentation broadcast over the internet, open the mail containing the link to the broadcast presentation, and tap the link. Work with SharePoint Workspace Mobile Work on shared Microsoft Office documents, and collaborate on projects, schedules, and ideas. With Microsoft SharePoint Workspace Mobile, you can browse, send, edit, and sync your documents online. 1. Tap Office, and swipe to places. 2. Tap , write the Web address for a SharePoint site, and tap 3. Select a document. A copy is downloaded to your phone. 4. View or edit the document, and save your changes. Tip: To keep an offline copy of a document on your phone, tap and hold the document, and tap ...
5. To add a picture, tap 6. To record a sound clip, tap 7. To save the changes, press If you have a Microsoft account set up on your phone, your changes are saved and synced to your default Personal (Web) notebook on OneDrive. Otherwise, your changes are saved on your phone. Send a note in a mail Tap a note and > share..Tip: To access an important note quickly, you can pin it to the start screen. Tap and hold the note, and tap pin to start. Continue with a Document on Another Device You can save your Office document on OneDrive and continue your work on another device. 1. When working on an Office document, tap > save as.. 2. Tap Save to > OneDrive. 3. ...
If your company has apps available, you are given the option to download them, as soon as you've finished adding the company account to your phone. If an app isn't available until after you've already set up your account, your company can let you know how to get it. A company hub lets you get to all sorts of company info in one place – such as news, expenses, apps, or access to a company store. Installing a hub works the same way as installing a company app – if one's available, you have the option to add it once you've added your company account. If your company develops a hub later, you are offered another way to get it set up when ready. Most company accounts include a policy. A company policy allows your company to add safeguards to your phone, often to protect confidential or sensitive info. To set up your company account, on the start screen, swipe from the top of the screen, and tap ALL SETTINGS > workplace. For more info on business solutions, go to aka.ms/businessmobilitycenter. Tips for Business Users Use your phone efficiently at work. Work with Mail and Calendar on Your Phone and PC You can use different mail addresses for business and leisure. You can add several mailboxes to your phone and use the same mail account both on your phone and on your PC, be it Outlook, Office 365, or any other mail account. Your mail and calendar stay in sync, and you can join meetings directly from calendar invitations. You can use the integrated mail and calendar so that, for example, when you have a meeting coming up, you can view the attendee list and, with a tap, access any mail or text message discussions you have had with an attendee. For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English only). Keep Your Data Secure on Your Phone Your phone has a variety of security options to make sure no one else has access to the sensitive ...
Review your notes and documents, make last-minute changes, or create new documents View and edit PowerPoint presentations Create, view, and edit Microsoft Excel workbooks Save your Office files to OneDrive, and pick up where you left off when you're back at your computer Access the Office 365 service With SharePoint Workspace Mobile, you can open, edit, and save Microsoft Office documents that are on SharePoint 2010 or SharePoint Online sites. For more info on Office 365, see the video at www.youtube.com/watch?v=2QxiYmAerpw (in English only). Collaborate Efficiently with Lync on Your Phone Microsoft Lync is a next-generation communications service that connects people in new ways, anytime, from virtually anywhere. With Lync, you can: Keep track of your contacts’ availability Send instant messages Make phone calls Start or join audio, video, or Web conferences Lync is built to fully integrate with Microsoft Office. You can download the Microsoft Lync mobile version to your phone from Store. For more info, see the user documentation on the Microsoft Lync support pages at lync.microsoft.com/en-us/resources/pages/resources.aspx?title=downloads. Wallet Use Wallet to collect your payment methods in one place, and keep it secure with a PIN code. Wallet is a virtual wallet on your phone. You can: ...
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1. To define a PIN code for your Wallet, tap Wallet. 2. Tap > settings+PIN, and switch Wallet PIN to On 3. Type in a PIN code for your Wallet. 4. Tap done. Your phone asks for the PIN code you defined every time you access Wallet. Tip: To protect your Store purchases, tap the Use your Wallet PIN to protect your music, app and in-app purchases check box. Note: Payment and ticketing apps and services are provided by third parties. Microsoft Mobile does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value. You may need to reinstall and activate the cards you have added as well as the payment or ticketing app after repair of your device. Useful Features...
Connectivity You can connect your phone to other devices in several ways, including USB file transfer, Wi-Fi, and Bluetooth. Copy Content Between Your Phone and Computer Copy photos, videos, and other content created by you between your phone and computer. Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store. If you want to transfer your photos to a Mac, it is recommended that you use the Lumia Photo Transfer for Mac app, which you can download from www.microsoft.com/mobile. 1. Connect your phone to a compatible computer with a compatible USB cable. 2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse to your phone. Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your phone, double-click the name of the phone. There are separate folders for documents, downloads, music, pictures, ringtones, and videos. 3. Drag and drop items from your phone to the computer, or from your computer to the phone. Make sure you put the files in the right folders on your phone, or you may not be able to see them. You can’t copy text messages or contacts to your computer, but you can sync them with your Microsoft account. Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also use the Windows Phone app. Windows 8 and later operating systems install the app automatically when you connect your phone to your computer. With Windows 7, you can download it from www.windowsphone.com. For info on which app works with which computer, see the following table: Lumia Photo Windows Windows Windows Transfer for Phone Phone Windows Phone...
Define Internet Connections If your network service provider charges you on a pay-as-you-use basis, you may want to change the Wi-Fi and mobile data settings to reduce your data costs. You can use different settings for roaming and at home. Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data. Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection. 1. On the start screen, swipe down from the top of the screen, and tap 2. Switch Wi-Fi networking to On 3. Select the connection you want to use. Use a mobile data connection On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on Use Your Data Plan Efficiently If you are worried about your data usage costs, the data sense app helps you find more efficient ways to use mobile data and track your usage. This app can cut off data connections entirely if needed. 1. Tap data sense. 2. ...
Connect to Wi-Fi Connecting to a Wi-Fi network is a handy way of accessing the internet. When out and about, you can connect to Wi-Fi networks in public places, such as a library or internet café. 1. On the start screen, swipe down from the top of the screen, and tap 2. Switch Wi-Fi networking to On 3. Select the connection you want to use. Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings. Close the connection Switch Wi-Fi networking to Off Tip: Your phone connects back to the Wi-Fi network automatically. To change the automatic reconnection time, or to switch Wi-Fi back on manually, tap Turn Wi-Fi back on and the option you want. Connect with Wi-Fi Sense Connect to public Wi-Fi hotspots easily with the Wi-Fi Sense app. Wi-Fi Sense connects your phone to public Wi-Fi hotspots and accepts the terms of use for you when required. Wi-Fi Sense can also share your contact info if you want. Connectivity...
1. On the start screen, swipe down from the top of the screen, and tap > Wi-Fi Sense. 2. Switch Connect to Wi-Fi hotspots to On Tip: Share the Wi-Fi hotspots with your friends who also use Wi-Fi Sense. Switch Share Wi-Fi networks I select to On Use a Secure VPN Connection You may need a virtual private network (VPN) connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes. Contact your company IT administrator for details of your VPN configuration, or visit Store to download the app for your VPN service and check the service’s website for additional info. 1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > VPN, and switch Status to On 2. To add a VPN profile, tap 3. Switch Connect automatically to On 4. Write the profile info as instructed by your company IT administrator or VPN service. Your phone automatically connects to the VPN when it is required. Tip: To change the VPN mobile data connection and roaming settings, tap options. Edit a VPN profile Tap and hold the profile, tap edit, and change the info as required.
Since devices with Bluetooth wireless technology communicate using radio waves, they do not need to be in direct line-of-sight. Bluetooth devices must, however, be within 10 meters (33 feet) of each other, although the connection may be subject to interference from obstructions such as walls or from other electronic devices. Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect your phone only if the Bluetooth settings view is open. Do not pair with or accept connection requests from an unknown device. This helps to protect your phone from harmful content. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Bluetooth. 2. Switch Status to On 3. Make sure the headset is on. You may need to start the pairing process from the headset. For details, see your headset user guide. 4. To pair your phone and the headset, tap the headset in the list of discovered Bluetooth devices. 5. You may need to type in a passcode. For details, see your headset user guide. Tip: These connection instructions also apply to other Bluetooth accessories. Disconnect the headset Tap the connected headset in the list. When you switch the headset on again, the connection reopens automatically. To remove the pairing, tap and hold the headset in the list of Bluetooth devices, and tap delete. Connect to Your Friend’s Phone with Bluetooth Use Bluetooth to wirelessly connect to your friend's phone, to share photos and much more. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Bluetooth.
Send Your Content Using Bluetooth When you want to share your content or send photos you've taken to a friend, use Bluetooth to send your stuff to compatible devices. You can use more than one Bluetooth connection at a time. For example, while using a Bluetooth headset, you can still send things to another device. 1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > Bluetooth, and switch Status to On 2. Tap and hold the content you want to send, and tap share... > Bluetooth. For example, in the Photos hub, tap and hold a photo, and tap share... > Bluetooth. 3. Tap the device to connect to. You can see the Bluetooth devices within range. 4. If the other device needs a passcode, type in the passcode. The passcode, which you can make up, must be typed in on both devices. The passcode in some devices is fixed. For details, see the user guide of the other device. The passcode is only used when you connect to something for the first time. The location of the received files depends on the other device. For details, see the user guide of the other device. If the other device is also a Lumia phone, the received files are saved in the apps they belong to. For example, photos are saved in the Photos hub. Set Your Phone to Driving Mode Driving mode helps you minimize distraction when driving, letting you concentrate on your journey. 1. ...
Change Your Device Name You can change your phone's device name to make it easy to identify when connecting to other devices with Bluetooth. 1. Use a compatible USB cable to connect your phone to a computer running Windows. 2. Find your phone on your computer's Windows Explorer screen. 3. Right-click the Windows Phone icon, and open your phone's properties view. 4. Change the default name to whatever you like. The default name is usually Windows Phone. Your phone's Bluetooth name is the same as its device name. Connectivity...
Settings Learn how to get the most out of your data connections, or how to make using your phone easier. Accessibility Learn how to make using your phone easier. Use Your Phone with Ease Make the fonts larger and the screen easier to view. You can also use your phone with a teletypewriter (TTY/TDD). 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. 2. Tap ease of access. Change the font size Tap the Text size slider. Switch high contrast on Switch High contrast to On Magnify the screen Switch Screen magnifier to On , and double-tap the screen with 2 fingers. When using the magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers.
Use your phone with a TTY/TDD Switch TTY/TDD to full. The available TTY/TDD modes may vary depending on your network service provider. Use your phone with a hearing aid Switch Telecoil to On To check the Hearing Aid Compatibility rating for your phone, go to aka.ms/phoneaccessibility. Use the Screen Reader Narrator reads the info on your screen aloud. Not all languages are supported, and you may need to download additional language packages. 1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ease of access, and switch Narrator to On 2. To hear the names of the items on the screen, move your finger on the screen. To open an item, double-tap the item. When Narrator is switched on, some touch screen actions, such as swipe, are disabled. Settings...
Unlock the keys and screen when using the screen reader Press the power key to wake up the screen, then double-tap the start key Close the screen reader Press the start key and the volume up key at the same time to switch Narrator off or back on. Motion Data Allow apps, such as fitness apps, to access your location and accelerometer data. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > motion data. 2. Switch motion data to On Language Settings Add more languages on your phone. 1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > language. 2. Tap add languages, and select the language you want to download. Some languages may require you to download a language pack. You may also need to restart your ...
Troubleshooting and discussions may not be available in all languages. For support videos, go to www.youtube.com/lumiasupport. If your phone doesn’t respond Try the following: Press and hold the power key for about 10 seconds. The phone restarts. If your phone freezes frequently, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > reset your phone. If your issue remains unsolved, contact your network service provider or Microsoft Mobile for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted. Tip: If you need to identify your phone, to view the unique MEID number of the phone, dial *#06#, or, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info. Boost Account Info and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For Assistance...
For more info about your Boost Mobile account, as well as other Boost Mobile services, visit us at www.boostmobile.com. Manage Your Account Access info about your account. You can: Check your minutes Re-Boost® (add money to your account) Change plans And more From your phone Access account info and other self-service tools from BoostZone. On the home screen, swipe from the top of the screen, and tap ALL SETTINGS > BoostZone. You can also dial directly for access to certain info: Dial #225 to check account balance. Dial #233 to make a payment. Dial #611 to launch BoostZone or call Boost Customer Care (depending on your Settings) to get answers to other questions. From your computer Visit www.boostmobile.com, click My Account, and log in with your wireless phone number and account PIN. From any other phone ...
Pay anytime with a credit/debit card Dial #233 to add money from your phone or visit My Account at www.boostmobile.com to do it online. Securely register your credit/debit card with Boost for more convenient one-time payments or to set up easy Auto Re-Boost payments. Set up worry-free payments with Auto Re-Boost It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account – whatever’s best for you. Visit www.boostmobile.com/reboost to get the details on all your Re-Boost options. Find Your Model Number and Serial Number (MEID) Find your model number and serial number (MEID). If you need to contact your care point or your service provider, you may need info, such as your phone's model number and serial number (MEID). To see the info, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > about > More info. You can also find the MEID on your phone label (labeled HEX), which is located under the back cover.
when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, swipe left on the start screen, and tap Settings > cellular+SIM. Switch Highest connection speed to 3G. For more info, contact your network service provider. Make an emergency call Learn how to make an emergency call. Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies. Before making the call: Switch the phone on. If the phone screen and keys are locked, unlock them. Move to a place with adequate signal strength. 1. Press , and tap > 2. Enter the official emergency number for your present location. Emergency call numbers vary by location. 3. Tap call. 4. Give the necessary info as accurately as possible. Do not end the call until given permission to do so. You may also need to do the following: Put a SIM card in the phone. If you don’t have a SIM, tap emergency call when you get an error message about a missing SIM. If your phone asks for a PIN code, tap emergency call. ...
Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. If your device gets wet, remove the battery, and let the device dry. Do not use or store the device in dusty or dirty areas. Do not store the device in high temperatures. High temperatures may damage the device or battery. Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage it. Do not open the device other than as instructed in the user guide. Unauthorized modifications may damage the device and violate regulations governing radio devices. Do not drop, knock, or shake the device or the battery. Rough handling can break it. Only use a soft, clean, dry cloth to clean the surface of the device. Do not paint the device. Paint can prevent proper operation. For optimal performance, switch the device off and remove the battery from time to time. Keep the device away from magnets or magnetic fields. To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important information. During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may automatically slow down, close apps, switch off charging, and if necessary, switch itself off. If the device is not working properly, take it to the nearest authorized service facility. Recycle Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you help prevent uncontrolled garbage disposal and promote the recycling of materials. All materials of the device can be recovered as materials and energy. Check how to recycle your products at www.microsoft.com/mobile/recycle. About Digital Rights Management When using this device, obey all laws and respect local customs, privacy and legitimate rights of ...
Digital rights management (DRM) protected content comes with an associated license that defines your rights to use the content. With this device you can access content protected with PlayReady. If certain DRM software fails to protect the content, content owners may ask that such DRM software's ability to access new DRM- protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM-protected content. If your device has content protected with either PlayReady or WMDRM, both the licenses and the content are lost if the device memory is formatted. You may also lose the licenses and the content if the files on your device become corrupted. Losing the licenses or the content may limit your ability to use the same content on your device again. For more info, contact your service provider. Battery and charger info Use your device only with an original BL-5H rechargeable battery. Charge your device with AC-20U charger. Charger plug type may vary. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Microsoft Mobile may make additional battery or charger models available for this device. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery. Only replace the battery with a battery that is compliant with the IEEE-std-1725 standard. Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Battery and charger safety Always switch the device off and unplug the charger before removing the battery. To unplug a charger or an accessory, hold and pull the plug, not the cord. When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its charge over time. Always keep the battery between 59°F and 77°F (15°C and 25°C) for optimal performance. Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily. Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the battery or the other object. Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as household garbage. For Assistance...
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged. Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service center before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm. Small children Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children. Medical devices Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices' function. Consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio energy. Implanted medical devices To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 6 inches (15.3 centimeters) between a wireless device and the medical device. Persons who have such devices should: Always keep the wireless device more than 6 inches (15.3 centimeters) from the medical device. Not carry the wireless device in a breast pocket. Hold the wireless device to the ear opposite the medical device. Turn the wireless device off if there is any reason to suspect that interference is taking place. Follow the manufacturer directions for the implanted medical device. If you have any questions about using your wireless device with an implanted medical device, consult your health care provider. Accessibility solutions Microsoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit aka.ms/phoneaccessibility.
When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety. This device has been tested and rated for use with hearing aids for some of the wireless technologies used in this device. However, there may be some newer wireless technologies used in this device that have not yet been tested for use with hearing aids. It is important to try the different features of this device thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interference. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility. Some wireless devices may interfere with some hearing aids. Your device complies with FCC rules on hearing aid compatibility. These rules require an M3 rating or higher. The M value of your device is marked on the device sales package. To determine the M- rating of your hearing aid and compatibility with this device, consult your hearing health professional. For more info about accessibility, go to aka.ms/phoneaccessibility. To use a telecoil-equipped hearing aid with this device, activate the hearing aid (T switch) and the device telecoil. The sound quality depends on the type of your hearing aid. Protect your device from harmful content Your device may be exposed to viruses and other harmful content. Take the following precautions: Be cautious when opening messages. They may contain malicious software or otherwise be harmful to your device or computer. Be cautious when accepting connectivity requests, browsing the internet, or downloading content. Do not accept Bluetooth connections from sources you do not trust. Only install and use services and software from sources that you trust and that offer adequate security and protection. Install antivirus and other security software on your device and any connected computer. Only use one antivirus app at a time. Using more may affect performance and operation of the device and/or computer. If you access preinstalled bookmarks and links to third party internet sites, take the appropriate precautions. Microsoft Mobile does not endorse or assume liability for such sites. Information on health The U.S. Food and Drug Administration (FDA) and the U.S. Federal Communications Commission ...
www.cancer.gov/cancertopics/factsheet/Risk/cellphones. In the event that you are concerned about possible health effects, the FDA suggests that you limit your own or your children’s radio frequency (RF) exposure by limiting the length of calls or by using handsfree devices. Vehicles Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more info, check with the manufacturer of your vehicle or its equipment. Only qualified personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or accessories in the air bag deployment area. Safety and texting while driving Safety should be every driver’s first priority. Drivers must obey all local laws that may include restrictions on the use of cellular telephones or accessories while driving. If use is legal, always keep your hands free to operate the vehicle while driving and use a hands free device whenever possible. Suspend calls in heavy traffic or hazardous weather. Get to know your cellular phone and its features and make any necessary information inputs prior to driving. Do not input data or engage in text messaging while driving. Cellular telephones should not be used when use may be a distraction to the driver. The Cellular Telecommunications & Internet Association (CTIA) has published further info and tips on safe use of cellular telephones at www.ctia.org/consumer_info/safety, which we encourage you to review. Potentially explosive environments Switch your device off in potentially explosive environments, such as near petrol pumps. Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas with fuel; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive environment may not be clearly marked. These usually are areas where you are advised to switch your engine off, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles. Check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be safely used in their vicinity. Certification information (SAR) This mobile device meets guidelines for exposure to radio waves. For information on SAR, see the printed user guide, or go to www.microsoft.com/mobile/sar.
of the mobile subscription may be sent to Microsoft Mobile when you use the phone for the first time. This information may be used as specified in the privacy policy, available at www.microsoft.com/mobile. Care For questions regarding your plans, billing or network please contact your operator. For questions regarding your product and warranty, please visit the support pages for your country at www.microsoft.com/mobile/support/. Copyrights and other notices Find important copyright information for your phone. Declaration of Conformity The availability of products, features, apps and services may vary by region. Microsoft Mobile may, in its sole discretion, change, correct or discontinue any of its services in whole or in part. For more info, contact your dealer or your service provider. This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS DOCUMENT. MICROSOFT MOBILE RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL MICROSOFT MOBILE OR ANY OF ITS LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED. Reproduction, transfer or distribution of part or all of the contents in this document in any form without the prior written permission of Microsoft Mobile is prohibited. Microsoft Mobile operates a policy of continuous development. MICROSOFT MOBILE RESERVES THE RIGHT TO MAKE CHANGES AND IMPROVEMENTS TO ANY OF THE PRODUCTS DESCRIBED IN THIS DOCUMENT WITHOUT PRIOR NOTICE. Microsoft Mobile does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is. Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission. The ...
Index access codes 46 keys and parts 3 accessibility 133 accounts 35 add a contact 72 locking the keys 12 add a mailbox 82 locking the screen 12 back up data 63 make a call 67 basics 22 maps 110 battery 61 memory card 4 bluetooth 129 messaging 78 browse the Web 88 navigation 110 calendar 106 camera 92 charging 19 clock 106 office 118 connect to Wi-Fi 128 on-screen keyboard 29 connectivity 126 contacts 71 copy contacts 74 people hub 72 copy content 126 personalizing 54 Cortana 102 phone activation 15 create a contact group 76 phone app 67 PIN code 44 play music 112 data management 127 play video 113 FM radio 115 remove memory card 7 remove SIM card 7...
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