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HIGH EFFICIENCY SERIES INSTALLATION AND USERS MANUAL INDOOR WALL MOUNTED UNIT HEAT PUMP MODELS SHE9H4ZIGB SHE12H4ZIGB SHE18H4ZIGB SHE24H4ZIGB 950-0234revC June 7, 2021...
USER INSTRUCTIONS In this manual, you will find information on safe operation of your new Multi Zone Mini Split. For your safety and the safety of others, please read and understand this entire manual before proceeding. INSTALLATION These units are not designed to be installed in the following locations: •...
PARTS IDENTIFICATION Air Inlet Panel Filter Aux. Button Horizontal Louver Air Outlet Cooling Power Receiver Indicator Indicator Window Heating Temp. Drying Indicator Indicator Indicator Remote Control (Display content or position may be different from above graphics. Please refer to actual products.) NOTICE: Actual product may be different from above graphics.
MULTI-ZONE OPTIONS The Multi-Zone has many sizing options with various types of indoor units: 18K BTU - Dual Zone Configurations 1 INDOOR UNIT 2 INDOOR UNITS 9K + 9K 9K + 12K 24K BTU – Triple Zone Configurations Note: 1. Do not mismatch or connect to an outdoor unit other than the designed matched system. 2.
42K BTU - Quad Zone Configurations Note: 1. Do not mismatch or connect to an outdoor unit other than the designed matched system. 2. This system must be used with a minimum of two indoor units (evaporators). 2 INDOOR UNITS 3 INDOOR UNITS 4 INDOOR UNITS 5 INDOOR UNITS...
Notes: 1. Indoor fan does not turn off in the cooling mode when temperature set point has been satisfied. It will continue to run to keep the room temperature consistent. 2. Indoor fan will turn off in heating mode when temperature set point has been satisfied. 3.
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KEYPAD FUNCTIONS • ON/OFF – Turns unit on or off. • -/+ - Raise, Lower set point. • FAN – Set fan speed, hi, med, lo, auto. • SWING – Set louver swing. • CLOCK – Set clock. • TIMER ON – Set timer on time. •...
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COOL mode – Unit cools room to set point temperature. Set point temperature can be set from 61 ° F to 86 ° F. Outdoor unit will operate in outside temperatures of +4 to +118 º F in the cooling mode. Indoor fan does not turn off in the cooling mode when temperature set point has been satisfied.
SWING – Pressing the SWING button slowly, (more than 2 seconds) will start and stop the louver moving up and down. If the button is pressed to turn on swing and then pressed again to turn it off, the louvers will remain in that fixed position until it is turned on again. Pressing the button quickly, (less than 2 seconds) will step through 5 different stationary positions and then on to 3 different swing positions, similar to the ICONS.
REPLACING BATTERIES The battery cover is fixed on the remote with a screw. Please unscrew it for the very first time. (For easy use, the screw is unnecessarily to be installed back after the batteries is placed.) Slightly press down on the arrow on the battery cover and slide in the direction of the arrowhead .
ROUTINE CARE AND MAINTENANCE CAUTION • Turn main power off before cleaning air conditioner. • Never spray water into the indoor or outdoor unit for cleaning. • Volatile liquids (e.g. solvent, gasoline, etc.) will damage the air conditioner. Wipe the unit with a dry soft cloth, or a cloth slightly moistened with water.
Specifications for the Indoor Units Model Number SHE9H4ZIGB SHE12H4ZIGB SHE18H4ZIGB SHE24H4ZIGB Product Code 243-2007-E 243-2008-E 243-2009-E 243-2010-E Rated Voltage 208/230V AC / 1 PH 208/230V AC / 1 PH 208/230V AC / 1 PH 208/230V AC / 1 PH Min. / Max. Operating Voltage...
Problem Troubleshooting • Is the power off? • Is the circuit protection device tripped? • Is voltage too high or low? The unit does not run. (Tested by a professional) • Is the Timer on? • A 3 minute delay occurs before each compressor start. •...
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INDOOR UNIT ERROR CODES Malfunction Name of Malfunction Name of Multi Running Cooling Heating Display single zone zone Short/open circuit of the coil temp. sensor for the 3 Flashes 3 Flashes 3 Flashes condenser (42K Unit Only) Short/Open Circuit of the Liquid Valve Temp. Sensor 19 Flashes Short/Open Circuit of the Suction Valve Temp.
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Malfunction Name of Malfunction Name of Multi Running Cooling Heating Display single zone zone Startup Failure 11 Flashes Compressor Phase Failure / Reverse Protection Compressor Stalling 3 Flashes 3 Flashes 3 Flashes (42K Unit Only) Over-Speed (42K Unit Only) 3 Flashes 3 Flashes 3 Flashes Indoor and Outdoor Unit...
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WARRANTY INTERNATIONAL REFRIGERATION PRODUCTS warrants the accompanying split air conditioner or heat pump system to be free of defects in material and workmanship for the applications specified in the operation manual and installation manual for a period of one (1) year on parts and five (5) years on compressor, valid from the date of original retail purchase in the United States or Canada.
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