Johnson Controls IQ WiFi 6 Installation Manual
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Johnson Controls IQ WiFi 6 Installation Manual

Johnson Controls IQ WiFi 6 Installation Manual

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IQ WiFi 6 INSTALLATION MANUAL
6
Dependable Wi-Fi coverage for home or business
Johnson Controls IQ WiFi 6
Version 1.0.0

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Summary of Contents for Johnson Controls IQ WiFi 6

  • Page 1 IQ WiFi 6 INSTALLATION MANUAL Dependable Wi-Fi coverage for home or business Johnson Controls IQ WiFi 6 Version 1.0.0...

  • Page 2: Table Of Contents

    38- Sequence to restart your network 16- Pairing controller to IQ Panel 39- Controller and agents do not sync 40- You can’t login into the IQ WiFi 6 17- Connecting to the network 41- How to troubleshoot network connectivity issues.

  • Page 3: Iq Wifi 6 Overview

    IQ WiFi 6 OVERVIEW...
  • Page 4 ABOUT THIS GUIDE This document outlines the basic hardware specifications and software directions to install and customize the IQ WiFi 6. Note that the information presented is not comprehensive, but is intended to provide guidance and information regarding the most .

  • Page 5: 5- Low Voltage Mount

    LOW-VOLTAGE IQ WiFi 6 MOUNT If mounting to the wall please use When installing mount to router, Wires can be neatly wound on the drywall anchor screws OR the note the orientation and verify mounting bracket to keep the provided sticky tape on the that the router slides down onto installation neat.
  • Page 6 IQ WiFi 6 OVERVIEW: EXTERIOR BACK FRONT Smart Home DC-IN Status Power Supply LAN Status Local Area Network (Network out) WAN Status Reset Button Short press: restart Press/hold 10 sec: Factory Default Power / Status LED Once this button has been...

  • Page 7: 7- Led Status

    Link Medium LAN Status Critical �� No LAN Double Blink Agent Mesh Fault �� Link / WiFi Link OK Detected Available Blink WPS Pairing Blink Factory in Progress - WiFi �� reset Wait Available JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE OF...
  • Page 8 IQ WiFi 6 OVERVIEW: LABELS The label on the bottom of IQ WiFi 6 shows the device’s MAC address, Password, and serial number. The packaging also includes a QR code that can be scanned by a smartphone camera for easy setup...

  • Page 9: 9- Choose Your Installation Type

    CHOOSE YOUR INSTALLATION TYPE You can set up the IQ WiFi 6 in either of these ways: As the only wireless network on the premises: In parallel with an existing wireless network: Great for: Great for: -Keeping the security and smart-home devices private/hidden from...
  • Page 10 Agent 1 (139.4 m Add up to 8 units If a single IQ WiFi 6 does does not cover the location as desired, you can add up to seven (7) additional nodes to eliminate dead spots and boost overall network performance.* Controller *IQ WiFi 6 will not increase the speed coming from the customer’...

  • Page 11: Installing The Iq Wifi

    INSTALLING THE IQ WiFi 6...
  • Page 12 “DC-IN” port *Please note: If you are installing IQ WiFi 6 to run in parallel to the customer’ s primary network, plug the ethernet cable into an available port on the customer’ s existing router. It’ s recommended that the first unit, otherwise known as the controller be powered up as part of the first few steps to getting on a job site with the ethernet plugged into the WAN port as an update will be automatically launched if needed.
  • Page 13 Once configuration is complete, you can unplug power, and the physical connection between the LAN connection and place in a wireless location. If within wireless range, the Agents will reconnect using the wireless backhaul. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 14 *Please note: When configuration is complete the WAN, LAN, and Power status LEDs will be solid GREEN. Once configuration is complete, you can unplug power, and the physical connection between the LAN connection and place in a wireless location. If within wireless range, the Agents will reconnect using the wireless backhaul. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 15 CONNECTING ADDITIONAL AGENTS ADDITIONAL METHOD - WPS You may choose to improve the WiFi network by adding additional “agents” to the network (up to 7). Agents must be within range of IQ WiFi 6 in order to sync wirelessly. Controller...

  • Page 16: 16- Pairing Controller To Iq Panel

    3. Enter password printed on sticker or Settings > Advanced settings network name and touch it. SSID will bottom of router. > type valid dealer or install be IQ_WIFI_XXXXXX 4. Touch connect code > WiFi. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 17 CONNECTING TO THE NETWORK Wired Connection: - Connect your laptop to the IQ WiFi 6 via the LAN port on the back of the controller or agent LAN port. - Open up a web browser (chrome recommended) and type in the following: - \\192.168.105.1 (default gateway address)

  • Page 18: Managing Iq Wifi 6 From Iq Panel

    MANAGING IQ WiFi 6 FROM IQ PANEL...
  • Page 19 Open settings tray, touch settings, • WIFI Dashboard: enabled by advanced settings, type valid code, default. Allows users to manage touch installation, devices, WI-FI profiles, test speed, enable guest devices, IQ WI-FI network, and validate connectivity JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 20 ISP. Please be patient while the system reports back current connectivity. Profiles can be created from the IQ WIFI Front Dashboard and connected devices will only default to Unmanaged Devices. (See page 20) JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 21 *Note: Unmanaged Devices profile can not be deleted or renamed. Profiles empower you to manage all the devices on your network. To delete any other profiles that have been added simply press and hold on that created profile and an option to delete that profile will appear. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 22 1. To change the profile for each device touch the change the device profile. desired profile for the device name. device *Note: Profiles are designed to pause and play internet connectivity. Once created, you can administer manual pauses to control Internet access. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 23 *Note: IQ WIFI6 supports band-steering. This setting can not be disabled, so when you edit the 2.4GHz SSID or encryption key these changes will also effect the 5GHz settings to be the same as well. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 24 *Note: Guest network can be disabled from the IQ WIFI Front Panel Dashboard as well. Enabling/disabling the guest network will reboot the router (will take ~5 seconds before the panel will show that the router has disconnected for reboot) JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 25 4. CHECK FOR UPDATE: Icon to validate and update (if available) the connected IQ WiFi 6 *Note: If adding an additional agent to a preexisting IQ WiFi 6 to improve wireless performance validate that the firmware on the IQ WiFi 6 mesh is the same and if it is not, update.
  • Page 26 TESTING YOUR SPEED Touch the INTERNET icon Open settings tray, touch settings, advanced settings, type valid code, touch installation, devices, WI-FI devices, IQ WI-FI Touch the TEST MY SPEED button JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 27 Touch controller or agent icon you wish to rename. Type in a unique controller or agent name. installation, devices, WI-FI devices, IQ WI-FI, IQ WI-FI *When renaming a controller or agent, please note that the unique name entered can’t have any spaces. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 28 Open settings tray, touch settings, advanced settings, type valid code, touch installation, devices, WI-FI devices, IQ WI-FI *Note: When viewing connected devices, you can manage internet connectivity by unchecking (not internet) the checkbox of a connected device. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 29 Device icons can be edited to aid installation, devices, WI-FI with viewing connected devices. devices, IQ WI-FI *Note: When viewing connected devices, you can manage internet connectivity by unchecking (not internet) the checkbox of a connected device. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 30: Managing Iq Wifi 6 From Web Interface

    MANAGE IQ WiFi 6 FROM WEB INTERFACE...
  • Page 31 WEB LOGIN After all the physical connections are made (see steps 1-4 on page 12), using a web browser you can manage IQ WiFi 6. From Chrome go to 192.168.105.1 Login with default user name and password: Manage IQ WiFi 6 from the Web Interface using the STATUS TAB or by touching the Johnson Username: admin Controls icon in the top left corner after you have logged in.
  • Page 32 STATUS TAB Manage IQ WiFi 6 from the Web Interface using the STATUS TAB or by touching the Johnson Controls icon in the top left corner after you have logged in. 1. STATUS Tab: The status tab shows an overview of how IQ WiFi 6 is preforming and a quick high level view on some of the operating settings.
  • Page 33 Please note: Once the password has been changed from default password the only way to access IQ WiFi 6 web interface is by using the new updated password. If forgotten the only other way to gain access is to perform a master reset on IQ WiFi 6 by pressing and holding the physical reset button for 20 seconds.
  • Page 34 SERVICES - PROFILES AND URL FILTERS Manage IQ WiFi 6 from the Web Interface using the SYSTEM TAB to enable auto updates, change the host name, or change your timezone. 3. SERVICES Tab: A. Dynamic DNS: General Settings, Logging, and Language and Style tabs B.
  • Page 35 NETWORK - INTERFACES Manage IQ WiFi 6 from the Web Interface using the SYSTEM TAB to enable auto updates, change the host name, or change your timezone. 4. NETWORK Tab: A. Interfaces: Interface overview B. WIFI: Wireless overview, associated stations, and agents.
  • Page 36 DHCP is a way for a network to allocate unique IP addresses to the devices (i.e. computers and smartphones, etc.) within it so that traffic can be delivered back-n-forth without confusion. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...

  • Page 37: Troubleshooting

    TROUBLESHOOTING...
  • Page 38 2. Turn off the IQ WiFi 6.
 3. Plug in the modem and turn it on. Wait two minutes. 4. Turn on the IQ WiFi 6 and wait for the power LED to stop flashing. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY...
  • Page 39 Then move the agent to a different location. To sync the controller and the agent: Place the agent in the same room as the IQ WiFi 6. Use this agent location only during the sync process. 
 Connect the agent to a power source. 
...
  • Page 40 YOU CAN’T LOGIN INTO THE IQ WiFi 6 Make sure that your computer or IQ Panel is connected to the IQ WiFi 6 network. If you do not want to use a WiFi connection, you can connect your computer to the IQ WiFi 6 with an Ethernet cable.
  • Page 41 If 0.0.0.0 is shown, your IQ WiFi 6 did not obtain an IP address from your Internet service provider (ISP). 10. If your IQ WiFi 6 cannot obtain an IP address from the ISP, you can force your cable or DSL modem to recognize your new IQ WiFi 6 by restarting your network.
  • Page 42 SPECIFICATIONS...
  • Page 43 Output: 12 VDC 1.5A 18.0W Weight 425g Operating Temperature 0°C - 40°C (32°F - 104°F) Operating Humidity 10% - 90% RH (non-condensing) Altitude 0 to 2000 m Dimensions 151.4 mm x 150.4 mm x 55.4 mm JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 44 LAN and WAN Gigabit Ethernet Ports Wireless IEEE 802.11 b/g/n/ax 2.4GHz Wireless IEEE 802.11 a/n/ac/ax 5GHz DHCP Server, Client Protocols IPv4 and IPv6 Guest Network 2.4GHz/5GHz Ethernet On-Boarding Supported Topology Dump Supported Supported Application OpenWRT Web GUI Configuration JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 45 State, and Local RegulaIons and Laws. By doing this, conservaIon of natural resources, protecIon of the environment and human health occurs. US and Canadian point of contact: Contact your authorized dealer. Warranty InformaBon: IMPORTANT! Changes or modifications not expressly approved by Johnson Controls Inc. will void the user’s authority to operate the equipment, as well as warranty for the product.
  • Page 46 RadiaIon Exposure Statement: This equipment complies with FCC radiaIon exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 27cm between the radiator & your body. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 47 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with RSS-247 of Industry Canada. OperaIon is subject to the condiIon that this device does not cause harmful interference JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 48 Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 27 cm de distance entre la source de rayonnement et votre corps. JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 49 Mexico, South America and Latin American point of contact: Contact your authorized dealer. Warranty Information: IMPORTANT! Changes or modifications not expressly approved by Johnson Controls Inc. will void the user’s authority to operate the equipment, as well as warranty for the product.
  • Page 50 UK & European single point of contact: Tyco Safety Products, Voltaweg 20,6101 XK Echt, Netherlands. Warranty Information: IMPORTANT! Changes or modifications not expressly approved by Johnson Controls Inc. will void the user’s authority to operate the equipment, as well as warranty for the product.
  • Page 51 Australia & New Zealand point of contact: Contact your authorized dealer Warranty Information: IMPORTANT! Changes or modifications not expressly approved by Johnson Controls Inc. will void the user’s authority to operate the equipment, as well as warranty for the product.
  • Page 52 All countries except United Kingdom LVD - Directive 2014/35/EU -- IEC/EN 62368-1 EMC - Directive 2014/30/EU RED - Directive 2014/53/EU RoHS - Directive 2011/65/EU POP - Regulation (EU) 2019/1021 Eco-Design - Regulation (EU) 2019/1782 - (power supply only) JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 53 SPECIFICATIONS Compliance Notes LATAM (Latin America / South America) Peru MTC - Certificate No. TRSS52068 Uruguay URSEC - VU20210920-013085 All others FCC - See information United States JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 54 SPECIFICATIONS Compliance Notes EMEA (Middle East / Asia) Australia / New Zealand RCM / RCM-NZ JOHNSON CONTROLS CONFIDENTIAL AND PROPRIETARY PAGE...
  • Page 55 Johnson Controls Inc. proprietary. Document#: IQWIFI6-IM Reproduction without permission is not permitted. Revision Date: 2021-11 Software version: 1.1.0...

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