Troubleshooting Guide - RCA SPS36123 Owner's Manual

SYmPTOm
No power.
The remote control does not function.
DVD
No sound or only a very low-level sound is heard.
No picture
The picture is not clear
Severe hum or noise is heard.
The disc does not play.
TV
Snowy picture, multiple image, picture distorted,
picture blurred and noisy sound.
No color of picture.
No picture and sound.
Colored patches of picture.
RCA SPS36123 Eng IB W011.indd 31

TROUbLESHOOTiNG GUiDE

CAUSe (AND RemeDY)
• Ensure the AC power cord is connected.
• The unit is not turned on.
• Remove any obstacles between the remote control and
the unit.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the
unit.
• Replace all batteries in the remote control with new
ones.
• Make sure that you've selected DVD mode.
• The system is in pause mode. Press the
to return to normal play mode.
• Fast forward or fast reverse is performed. Press the
PLAy button to return to normal play mode.
• The DTS DVD cannot be decoded to have speaker
output.
• This unit is too hot. Shut off the unit for 30 minutes to
allow it to cool down.
• The region number of the disc doesn't match the region
number of this unit.
• Clean the disc.
• The disc is scratched.
• Clean the disc.
• There is no disc inside ("No Disc" appears on the
screen).
• Insert the disc correctly with the label side facing up on
the disc tray.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc
region number are incompatible.
• Condensation may have formed inside the unit due to a
sudden change in temperature. Wait about an hour for
it to clear and try again.
• Check antenna location, direction or connection.
• Check the PICTURE SETTING in the TV SETUP
MENU.
• Not plugged into AC outlet.
• Make sure that you've selected TV mode.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected to properly.
• Increase the volume.
• The antenna is broken.
• Check for local interference.
• Magnetic interference from unshielded equipment.
• Turn OFF the unit for 30 minutes, then turn ON again.
30
PLAy button
8/18/2009 4:30:03 PM