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CAMBRIONIX OEM U16S User Manual

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User Manual
OEM U16S
2022/05
© 2021 Cambrionix Ltd. All rights reserved.
EN

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Summary of Contents for CAMBRIONIX OEM U16S

  • Page 1 User Manual OEM U16S 2022/05 © 2021 Cambrionix Ltd. All rights reserved.

  • Page 2: Table Of Contents

    3.7. OEM 4. Getting Started 4.1. Opening your product 4.2. What's Included 4.3. Connecting to Host 4.4. Connecting the OEM U16S to the Power Supply Unit using Spade Con- nectors 4.5. Registration 4.6. Help and Support 5. Using your OEM U16S 5.1.
  • Page 3 5.4.5 Removing Software 5.4.6 Command Line Instructions (CLI) 5.5. Scalability 5.6. Cooling the OEM U16S 5.7. Cleaning your OEM U16S 6. Product Specifications 6.1. Input Power Requirements 6.2. Output Power 6.3. Physical specifications 6.4. Consumables and Placing Orders 7. Troubleshooting 7.1.

  • Page 4: Your Oem U16S At A Glance

    2. Your OEM U16S at a glance The OEM U16S provides 10W of charging power to each of its 16 x USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device information.

  • Page 5: Safety

    This manual has been arranged to follow IEC/ICEE 82079-1 standard. This is to facilitate the easier understanding and location of information relating to the OEM U16S. Any errors or omissions can be reported using our support ticket system (seeHelp and Support). This way, any issues can be collected and fixed.

  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.

  • Page 7: Power Supply

    Do not allow liquids to come into contact with the unit or power supply. CAUTION Damage to your product may occur Do not short circuit the Power Supply Unit (PSU) supplied with your product. OEM U16S Page 7 of 37...

  • Page 8: Storage And Installation

    Do not place the power cord near heat sources. Connect the plug to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.

  • Page 9: Oem

    CAUTION Damage to your Cambrionix OEM module may occur When mounting a Cambrionix OEM module, all mounting holes should be used with appropriate spacers, screws and a torque level of 1.1Nm. Cambrionix OEM modules are susceptible to Electrostatic Discharge (ESD).

  • Page 10: Getting Started

    4.3. Connecting to Host Once the power is connected, connect the OEM U16S to your host system using a USB 2.0 Type- B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.
  • Page 11 OEM U16S Page 11 of 37...

  • Page 12: Connecting The Oem U16S To The Power Supply Unit Using Spade Connectors

    Having ensured the output voltage of the DC power supply is 5.0V +/-5%, and certainly does not exceed 5.6 Vdc, connect the PSU to the OEM U16S using insulated copper cables of no less than six mm2 cross-section and no longer than 150 mm. Longer cables or smaller cross-sections are likely to cause a voltage drop across the cable and improper board operation.

  • Page 13: Using Your Oem U16S

    5.2.1 Connecting the Hub to a host computer Connect the OEM U16S to your host system using a USB 2.0 Type-B cable. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.

  • Page 14: Data Transfer

    TheOEM U16S appears as a virtual serial port (also called a UART or VCP). On Microsoft™ Windows, the system will appear as a COM port. On macOS®, a device file is created in the / directory. S is an alpha-numeric serial string unique to each device /dev/tty.usbserial S OEM U16S Page 14 of 37...
  • Page 15 The default communications settings should be set to 115200 baud, 8 data bits, no parity, and one stop bit. This is sometimes referred to as "115200,8,N,1". No flow control is used. ANSI terminal emulation should be selected OEM U16S Page 15 of 37...

  • Page 16: Manage Ports & Your Oem U16S

    5.3. Manage Ports & Your OEM U16S Each port on your OEM U16S can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API.
  • Page 17 Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process. Do not disconnect the power during the update process.

  • Page 18: Software

    The OEM U16S uses string commands to communicate with the host system. These can be sent via the virtual serial port of the OEM U16S directly, or the API can be used to provide other protocols that send translated string commands. LiveViewer can use the API to interact with the devices through a user-friendly application.

  • Page 19: Liveviewer

    5.4.2 LiveViewer LiveViewer is an application downloaded from www.cambrionix.com/products/liveviewer. Once downloaded and installed on the host computer, LiveViewer allows you to switch the ports on and off, set the port to charge only, or sync mode. LiveViewer’s home page shows the following information about all the ports: •...

  • Page 20: Cambrionix Api

    NVRAM settings, including reverting back to default factory settings. 5.4.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api...

  • Page 21: Removing Software

    5.4.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.

  • Page 22: Command Line Instructions (Cli)

    Mac®. Then to completely delete the application, choose Finder > Empty Trash. Alternatively, use the below instructions. sudo /Library/Cambrionix/ApiService/bin/CambrionixApiService --remove sudo /Library/Cambrionix/ApiService/bin/CambrionixRecorderService --remove Linux® To remove software on Linux® there are two options.
  • Page 23 Two example commands can be seen below, you can use these commands to check hub information and health. Command Action system Show hardware and firmware information Show voltages, temperatures, errors and boot health flag OEM U16S Page 23 of 37...

  • Page 24: Scalability

    OEM U16S in the chain should be connected to the local computer through the "host port". The host port of the next board in the daisy-chain is then connected to any of the first OEM U16S downstream USB ports. More boards are added in the same way.

  • Page 25: Cooling The Oem U16S

    5.6. Cooling the OEM U16S The OEM U16S has an on-board DC-DC converter to convert the 12V input to 5.2V, which is required to operate the downstream USB ports. As no DC-DC converter is 100% efficient, heat is generated and, in some instances, forced cooling may be required to keep the operating temperature of the OEM U16S below 60°C.

  • Page 26: Cleaning Your Oem U16S

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.

  • Page 27: Product Specifications

    6. Product Specifications The OEM U16S is manufactured in the UK 6.1. Input Power Requirements Input Voltage 5.2V Input Current Input Connection PCB Terminal block / Spade connectors 6.2. Output Power Output Voltage 5.0V +/-5% Output Current (Max per Port) 2.1A...
  • Page 28 Below is a list of any Consumable products you may require for your OEM U16S including the cables you will require to connect devices to the hub. Cables 16 x USB 2.0 Type-A If you require any spare parts, such as the power cables or USB 2.0 Type-B cable, these can be...

  • Page 29: Troubleshooting

    7. Troubleshooting If you experience any issues with your OEM U16S; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.

  • Page 30: Device Connection

    Unstable device connection Some devices can have unstable connections with your host system through the OEM U16S. We have only observed this behaviour in a very few amount of devices, by disabling CDP this has resolved all issues and the connections are stable.

  • Page 31: Hub Connection Issues

    Hub not connecting to host If you see that the OEM U16S is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to...

  • Page 32: No Gui

    *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it. /etc/opt/cambrionix/cambrionix.log.cfg OEM U16S Page 32 of 37...

  • Page 33: Oem-U16S-Certifications

    8. OEM-U16S-Certifications CB Certificate CE Tested and marked FCC Part 15 Tested and marked RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 OEM U16S Page 33 of 37...

  • Page 34: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct.
  • Page 35 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website. Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. When contacting us about returning a product please provide the following information.
  • Page 36 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 37 United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 OEM U16S Page 37 of 37...

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