Table of Contents
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Table of Contents
Related Manuals for Texecom SmartCom
Summary of Contents for Texecom SmartCom
- Page 1 SmartCom and SmartCom 4G for Texecom Monitor INS890EN...
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Page 2: Table Of Contents
Naming and adding site details................................ 14 Making an Application to the ARC ..............................14 Installing and configuring your panel for Texecom Monitor ................15 SmartCom and SmartCom 4G Opening & Identification ......................... 15 SmartCom Connecting to the Panel ..............................17 SmartCom Managed Networks ................................ -
Page 3: Revision History
1. Revision History Description Date Initial release April 2022... -
Page 4: Introduction
The SmartCom and SmartCom 4G communicators is the integrated solution that provides the connection of Premier Elite intruder alarm systems to Texecom’s Digital services. Texecom Connect App – The system users control interface, providing the capability to automate and integrate the operation of their alarm system with their daily life. -
Page 5: Firmware Versions
In order to achieve the related requirements of EN 50136-1 clause 6.8.2 for substitution security, the following method is used on the provided system: Requires a UDL password and a App Code Request to set up the SmartCom and to register the site with TCS / link to •... - Page 6 Each change of state is logged within the SmartCom log and notified to the End user and the ARC. If both paths fail, then an ATS (Alarm Transmission Failure) failure is reported to the ARC from the Texecom Monitor service and the SmartCom also signals the panel and the end user with an ATS failure.
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Page 7: Certified Configurations
/4G) Dual path (Wifi / 4G) Certified to EN50136-2 and EN50131-10 Compliant configurations The product has been designed and tested by Texecom to be compliant in the following configurations Communicator model CIE > V6.01 ATS Category In Monitor mode Premier Elite 640/168/88/64-W/48/24... -
Page 8: Specifications
Average Peak 90mA 140mA Supported Protocols Contact ID & SIA II/III Interconnection Type Interconnection between device and CIE is proprietary and can only be used with a Texecom Relative Humidity 0 - 95% non-condensing Operating Temperature Minimum Maximum 0°C 40°C... -
Page 9: Smartcom 4G Cela0050
Premier Elite 640, 168, 88, 48 – DP1, DP2, DP3, DP4 Applicability’s Premier Elite 24 Metal DP1, DP2, DP3, DP4 Premier Elite 64-W DP1, DP2 Premier Elite 24 (polycarb) DP1, DP2 SmartCom 4G log size 10,000 Product Type CELA0050 Ethernet... -
Page 10: Weights & Dimensions
Warranty 2 year replacement warranty. As the Premier Elite SmartCom is not a complete alarm system, but only a part thereof, Texecom cannot accept responsibility or liability for any damages whatsoever based on a claim that the Premier Elite SmartCom failed to function correctly. -
Page 11: Installation Guide
Once you have installed the product, connecting the panel to the cloud is easily done by generating a 6 digit App code. The • Texecom Cloud will then ensure that your SmartCom is up to date and that the panel has compatible software, if not it will do the upgrade for you. -
Page 12: Connection Security And Resilience
The SmartCom is configured to poll the cloud service at a pre-defined frequency to enable the secure and dependable operation of the signalling service. In the event that a poll signal is not received by the Texecom Cloud or acknowledgement is not received by the SmartCom within the stipulated reporting time, then an ATP (Alarm Transmission Path) failure will be signalled to the ARC and notified to the Alarm panel. -
Page 13: Select The Service And Contract
As you select the different options a summary of the contract is displayed on the right of the Texecom Cloud screen. The contract fee displayed is to provide the services that Texecom provide, you will be billed separately by the ARC for their cost in monitoring your site. -
Page 14: Naming And Adding Site Details
Making an Application to the ARC The next step enables you to make the application for a site with the ARC. Texecom Cloud will populate a form with the information it already knows about the site and will then submit this to the ARC. The form for each ARC is different so don’t worry if the fields shown here aren’t the same as your chosen ARC. -
Page 15: Installing And Configuring Your Panel For Texecom Monitor
It is also possible to remotely upgrade the control panel via the Texecom Cloud. By default, the SmartCom 4G obtains its IP address by DHCP which must be enabled on the router. It is possible to utilise a static... - Page 16 Flashing Registering Registering Note: The modem is NOT plug and play, if the modem USB has been unplugged, the SmartCom 4G must be power cycled to enable the modem. SmartCom Removal from Mounting Tamper The removal from mounting tamper should be used for all installations. Ensure a suitable sized screw and fixing is used for the substrate where the device is mounted.
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Page 17: Smartcom Connecting To The Panel
SmartCom Connecting to the Panel The SmartCom requires two Com Ports on the control panel. The 4 wire connector identified as SmartCom in the panel Com Port device list, the two wire connector identified as ComIP in the panel Com Port device list. -
Page 18: Smartcom Managed Networks
Connecting the SmartCom to Ethernet / LAN SmartCom Ethernet DHCP To operate as an Ethernet Communicator, plug a screened Ethernet cable into the SmartCom and the other end into a spare LAN port on the router or switch. By default you do not need to know any details from the router for the system to work. An IP address will be assigned by DHCP from the router, and automatically programmed into the panel. - Page 19 WiFi passphrase. Click "Connect". The SmartCom will flash the WiFi LED quickly while it connects to the WiFi network. Once the connection is made, the WiFi LED will remain on permanently. The SmartCom is now connected to the WiFi and ready for use.
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Page 20: Connecting To 4G Mobile Networks
Connecting to 4G mobile networks The LED's on the SmartCom 4G modem indicate if a connection has been made. Once switched on, 3 of the 4 LED's should be lit permanently. Reliable operation is unlikely with a low signal strength. If the LED's are flashing, this may indicate that the signal strength is poor. -
Page 21: Connecting The System To The Texecom Monitor Service
Connecting the system to the Texecom Monitor service You can join the system to the Texecom Cloud using either the Desk top cloud.texe.com or using the Texecom Pro mobile interface to the Cloud. Connecting your system to Texecom Cloud Your entry and application to the ARC is now displayed in your sites list. Click on the Connection button to Connect your panel to the... -
Page 22: Testing Your Alarm Signalling To The Arc
Enter the App code and your Engineers code and the cloud will create the connection to the service. Your Texecom Monitor service contract will start now that you have made the connection to the system. You should now synchronize the configuration data and complete the site configuration from the cloud. -
Page 23: Appendices
This method can be used with Premier Elite versions V5 prior to being upgraded to V6 The next step is to program the panel to communicate with the SmartCom 4G by setting the Com Port configuration and the Alarm Reporting. - Page 24 Press / / Press Press Use the key to select the SmartCom Module Press / / Press Press ...
- Page 25 / NOTE: The panel will now make several changes to its programming, populating all of the correct information to allow Texecom Connect to function properly. The following items are automatically programmed. The IP address and port number for the primary and secondary Telephone numbers may differ from what is shown.
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Page 26: Smartcom How To Default To Factory Settings
To default SmartCom: Remove SmartCom cover to create a tamper condition. • Press the Wi-Fi button 5 times within 3 seconds. • All four LEDs will flash for 10 seconds and then the SmartCom will reboot into a default state. •...
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