Dell Thunderbolt Dock WD22TB4 User Manual
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Dell Thunderbolt Dock WD22TB4 User Manual

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Dell Thunderbolt Dock
WD22TB4
User Guide
Regulatory Model: K20A
Regulatory Type: K20A001
January 2022
Rev. A00

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Summary of Contents for Dell Thunderbolt Dock WD22TB4

  • Page 1 Dell Thunderbolt Dock WD22TB4 User Guide Regulatory Model: K20A Regulatory Type: K20A001 January 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Introduction......................... 4 Chapter 2: What's in the box......................5 Chapter 3: Hardware requirements....................6 Chapter 4: Views of Dell Thunderbolt Dock - WD22TB4..............7 Top......................................7 Front....................................... 7 Right......................................7 Back......................................8 Bottom....................................8 Chapter 5: Important Information....................9 Chapter 6: Setting up your docking station..................10...

  • Page 4: Chapter 1: Introduction

    Introduction The Dell Thunderbolt Dock - WD22TB4 is a device that links all your electronic devices to your system using a Thunderbolt 4 (Type-C) cable interface. Connecting the system to the docking station allows you to easily connect multiple peripherals (mouse, keyboard, stereo speakers, external hard-drives, and high-resolution displays) without having to plug each one into the system.

  • Page 5: Chapter 2: What's In The Box

    Your docking station ships with the components shown below: 1. Docking station 2. Power adapter and power cord 3. Documentation (Quick Start Guide, Safety, Environmental, and Regulatory Information NOTE: Contact Dell support if any of the listed items are missing from your box. What's in the box...

  • Page 6: Chapter 3: Hardware Requirements

    Hardware requirements Before using the docking station, ensure that your system has a USB Type-C with DisplayPort Alt Mode (supported) or Thunderbolt port (recommended) over USB Type-C that is designed to support the docking station. Hardware requirements...

  • Page 7: Chapter 4: Views Of Dell Thunderbolt Dock - Wd22Tb4

    The dock button is designed to replicate your system's power button. If you connect the Dell Thunderbolt Dock WD22TB4 to supported Dell computers, the dock button works like your computer's power button and you can use it to power on/sleep/force shutdown the computer.

  • Page 8: Back

    3. USB 3.2 Gen 2 Type-C port with DisplayPort 1.4 Alt Mode 4. USB 3.2 Gen 1 ports 5. Network connector (RJ-45) 6. Power connector 7. Thunderbolt 4 ports Bottom 1. Service tag label Views of Dell Thunderbolt Dock - WD22TB4...

  • Page 9: Chapter 5: Important Information

    To ensure that the Dock functions correctly, it is recommends installing the latest firmware available for the WD22TB4. All available drivers can be found on www.dell.com/support. Drivers and Downloads FAQ When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Important Information...

  • Page 10: Chapter 6: Setting Up Your Docking Station

    Ensure that the system is connected to a power source while installing the BIOS and drivers. 2. Connect the AC adapter to a power outlet. Then, connect the AC adapter to the 7.4 mm DC-in power input on the Dell Thunderbolt Dock - WD22TB4.
  • Page 11 The above table shows the different video port combinations available to connect multiple displays to the Dell WD22TB4 dock. For more details on supported display resolutions, please see Display Resolution. Setting up your docking station...

  • Page 12: Chapter 7: Setup Of External Monitors

    Setup of External Monitors Topics: • Configuring your Monitors • Display bandwidth • Display Resolution Table Configuring your Monitors If connecting two displays, follow these steps: Steps 1. Click the Start button, and then select Settings. 2. Click System and select Display. Setup of External Monitors...

  • Page 13: Display Bandwidth

    3. Under the Multiplay displays section, modify the display configuration as needed. NOTE: The display topology can be configured, by moving around the displays in the "Select and rearrange displays" section, to change where the operating system assumes these monitors are located. Display bandwidth External monitors require a certain amount of bandwidth to work properly.

  • Page 14: Display Resolution Table

    Display Resolution Table WD22TB4 for Non-Thunderbolt systems Table 2. WD22TB4 for Non-Thunderbolt systems Display Port Single Display Dual Display Triple Display (maximum Quad Display (maximum Available (maximum (maximum resolution) resolution) Bandwidth resolution) resolution) HBR2 (HBR2 x2 ● DP 1.4 + DP ●...
  • Page 15 Table 3. WD22TB4 for Thunderbolt systems (continued) Display Port Single Display Dual Display Triple Display (maximum Quad Display (maximum Available (maximum (maximum resolution) resolution) Bandwidth resolution) resolution) ● DP 1.4 + HDMI 1440) @60 Hz + 1 x Type-C TB: 4K (3840 2.0: QHD (2560 x FHD (1920 x 1080) x 2160) @60 Hz...
  • Page 16 Table 3. WD22TB4 for Thunderbolt systems (continued) Display Port Single Display Dual Display Triple Display (maximum Quad Display (maximum Available (maximum (maximum resolution) resolution) Bandwidth resolution) resolution) ● DP 1.4 + MFDP ○ 3 x 4K (3840 x 3 x 4K (3840 x 2160) Type-C: 4K (3840 2160) @60 Hz @60 Hz + 1 x 4K (3840...

  • Page 17: Chapter 8: Replacing The Usb Type-C Cable Module

    Replacing the USB Type-C cable module Prerequisites The Dell Thunderbolt Dock - WD22TB4 ships with a serviceable cable module. The USB Type-C cable module on the docking station can be removed and replaced by following these steps: Steps 1. Turn over the docking station.
  • Page 18 2. Remove the two (M2.5 x 5) screws from the bottom plate of the docking station. Replacing the USB Type-C cable module...
  • Page 19 3. Using a plastic scribe, gently pull the cable module away from the docking station. Replacing the USB Type-C cable module...
  • Page 20 4. Gently wiggle and remove the USB Type-C cable module from its connector on the docking station. 5. Take the replacement cable module out of its packaging. 6. Align and place the cable module on to the docking station. 7. Slide and push the cable module to connect the cable module to the connectors on the docking station. 8.

  • Page 21: Upgrading Your Wd19 Docks

    Before the cable module is replaced on these models, the dock firmware must be updated to the latest version available for WD22TB4 at www.dell.com/support. If this is not done, the docking stations will not function or may run with Thunderbolt 4 capabilities disabled.
  • Page 22 Table 5. Firmware update requirements when upgrading to the WD22TB4 cable module Original dock New module Firmware update before Firmware update after upgrading cable module upgrading cable module 1. Dell Dock - WD19 WD22TB4 cable module Required Required 2. Dell Dock - WD19S 3. Dell Thunderbolt Dock - WD19TB 4.

  • Page 23: Chapter 9: Technical Specifications

    Gigabit Ethernet (RJ-45) Support Wake On LAN from S0, S3, S4, or S5 sleep state with select Dell systems. See platform setup guide for more details. Support MAC Address Pass-Through with select Dell systems. See platform setup guide for more details.

  • Page 24: Power Adapter Specifications

    7.4 mm Cable 0.8 m for WD22TB4 Power delivery ● 130 W to Dell systems with 180 W AC-adapter ● 90 W to Non-Dell system with 180 W AC-adapter System requirements Compatible with USB Type-C Thunderbolt systems and USB Type-C systems with DisplayPort Alt Mode...

  • Page 25: Port Disablement

    ● Port Disablement is handled at low level and cannot be deactivated by operating system. ● The Port Disablement is extended to Dell Docks by importing system configuration and applying the settings locally. New Gen MFDP (Multi-Function Display Port) Systems New generation of systems with MFDP Type-C ports offers following configuration options in BIOS: 1.
  • Page 26 Table 9. New Gen TBT (Thunderbolt) Systems MFDP system Docked Dell WD22TB4 Dock system BIOS setup options Thund Base configuration erbolt Modul Case Enabl Video Enable Disable Dock Syste Thund Video ports Type- Type- Type- & Thunde USB4 Overri erbolt...

  • Page 27: Led Status Indicators

    2. Enable/Disable External USB Port to enable USB protocol over USB Type-A and Type-C ports. 3. Enable Dell Docks - dynamic override to extend system settings to boundary of the dock (dock port connected to Dell Dock was fully functional and Dock took care about handling dock port disablement locally).

  • Page 28: Docking Status Indicator

    Dell ExpressCharge and ExpressCharge Boost overview ● Dell ExpressCharge enables an empty battery to charge to 80% in about one hour when the system is turned off and to 100% in approximately two hours. ● Dell ExpressCharge Boost enables an empty battery to charge to 35% in 15 minutes.
  • Page 29 Table 16. Operating and storage environment (continued) Description Operating Storage CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Technical specifications...

  • Page 30: Chapter 10: Dell Docking Station Firmware Update

    Information that is provided is for Windows users running the executable tool. For other operating systems or further detailed instructions see the WD22TB4 admin guide available on www.dell.com/support. Download the Dell WD22TB4 dock driver and firmware update from www.dell.com/support. Connect the dock to the system and start the tool in administrative mode.
  • Page 31 /componentsvers Display current version of all dock firmware components. For IT professionals and engineers, to get more information about the following technical topics, see the Dell Docking Station Admin's Guide: ● Step-by-step standalone DFU (Dock Firmware Update) and driver update utilities.
  • Page 32 ● Dock asset management locally and remotely through DCM (Dell Command | Monitor) and SCCM (System Center Configuration Manager). Dell docking station firmware update...

  • Page 33: Chapter 11: Frequently Asked Questions

    3. What is the charging station feature? ● The Dell Thunderbolt Dock WD22TB4 can charge your phone or other USB powered devices even without being connected to the system. However, the AC adapter must be connected to the docking stations for this to work.

  • Page 34: Chapter 12: Troubleshooting The Dell Thunderbolt Dock - Wd22Tb4

    ● Ensure that the video cable (HDMI, or DisplayPort) is connected securely to the monitor and the docking station. ● Disconnect and reconnect the monitor/s from the docking station. Troubleshooting the Dell Thunderbolt Dock - WD22TB4...
  • Page 35 Then, power on the docking station by connecting the power adapter to the dock before connecting the Type-C cable to your computer. ● Dell Dock supports HDCP upto HDCP 2.2. 5. The High-Bandwidth Digital Content Protection (HDCP) content is not displayed on the attached monitor.
  • Page 36 11. AC Adapter is displayed as “Not Installed” in the Battery ● 1. Make sure the WD22TB4 is connected properly to its Information page of the Dell BIOS Setup when the Type-C/ own adapter (130 W). Thunderbolt 3 Type-C cable is connected.
  • Page 37 ● Re-plug the docking AC adapter ● Restart the dock. If Yes: ● Re-plug the docking AC adapter ● Restart the dock. If the dock does not respond ● Enable WD22TB4 display support matrix ● Restart the dock Troubleshooting the Dell Thunderbolt Dock - WD22TB4...

  • Page 38: Chapter 13: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 19. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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