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Operations
Fax – receiving (cont.)
The display shows the following, but faxes
are not received.
CONNECTING.....
The incoming call is not a fax. Change the
receiving mode to TEL mode (p. 46) or
TAD/FAX mode (p. 54).
A blank sheet is ejected.
If a blank sheet is ejected after the
received document is printed out, the
receiving reduction rate is not
programmed correctly. Program the proper
rate in feature #36 (p. 71).
The other party placed the document in
their fax machine the wrong way. Check
with the other party.
A white line or a dirty pattern appears on
your recording paper.
The glass or rollers are dirty. Clean them
(p. 86).
The printing quality is poor.
The other party sent a faint document. Ask
them to send a clearer copy of the
document.
The thermal head is dirty. Clean it (p. 87).
Some paper has instructions
recommending which side to print on. Try
turning the paper over.
You may have used paper with a cotton
and/or fiber content that is over 20%, such
as letterhead or resume paper.
We recommend smooth paper such as
Hammermill Jet Print for clearer printing.
I cannot receive documents by pressing
à on the handset.
Press à until a single beep
is heard.
The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper or clear
the jammed paper.
The other party complains that they
cannot send a document.
The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (p. 13)
or clear the jammed paper (p. 84).
82
For fax advantage assistance, call 1-800-435-7329.
Receiving mode
I cannot select the desired receiving
mode.
If you want to set TAD/FAX, FAX ONLY or
TEL/FAX mode:
— select the desired mode using feature
#77 (p. 75), and
— press PQ to turn ON the
arrow ( ) located on the right of the
display.
Display:
If you want to set TEL mode:
— press PQ to turn OFF
the arrow ( ) located on the right of
the display.
The other party complains that they
cannot send a document.
The unit is not in AUTO ANSWER mode.
Press PQ to turn ON the
arrow ( ) located on the right of the
display.
Copying
The unit does not make a copy.
You cannot make a copy during
programming. Make the copy after
programming or stop programming.
A black line, a white line or a dirty pattern
appears on the copied document.
The glass or rollers are dirty. Clean them
(p. 86).
The copied image is distorted.
The thermal head is dirty. Clean it (p. 87).
ON
ON
(continued)
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