Check Your Connection; Is Your Ont's Power Cable Missing Or Damaged - Huawei HG8240 Troubleshooting Manual

Check your connection

What your ONT
should look like,
when working
normally.
If your ONT lights are working
!
normally, but you are still not
connected to the internet.
Please contact your Internet
Service Provider to trouble-
shoot your modem or router.
If not working normally, check the ONT has:
Is the On/Off
button pushed in?

Is your ONT's power cable missing or damaged?

!
Please do not plug any other power cable into the
ONT – this can damage it.
If you are unable to find the power cable, go to
www.tuatahifibre.co.nz/ont-form/
and we'll courier it to you straight away. In some areas you
have the ability to pick it up from our office. Alternatively
you can phone us at
0800 Fibre LTD
This power adapter cable
connected to your power.
On/Off Power TEL2
to request one for free
0800 342 735.
Solid or flashing
green light
(TEL1 to TEL2
if phone
service exists)
TEL2 TEL1
TEL1 LAN4 LAN3
Solid or flashing
green light
(LAN1 to LAN4
if a cable has
been plugged
into this port)
LAN4 LAN3 LAN2 LAN1
This cable connected to
your modem or router.
LAN2 LAN1
Solid green light
LOS PON Power
HUAWEI
4