Dell SE3223Q User Manual page 65

Common
Symptoms
Wrong color
Image retention
from a static
image left on the
monitor for a
long period
Product specific problems
Specific
Symptoms
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
What you
experience
Picture color not
good
Faint shadow from
the static image
displayed appears
on the screen
What you experience Possible Solutions
Image is centered on
screen, but does not fill
entire viewing area
OSD does not appear
on the screen
Possible Solutions
• Try different Preset Modes in Color
settings OSD. Adjust R/G/B value in
Custom Color in Color settings OSD.
• Change the Input Color Format to
RGB or YCbCr in the Color settings
OSD.
• Run the built-in diagnostics.
• Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power Options
or Mac Energy Saver setting.
• Alternatively, use a dynamically changing
screensaver.
• Check the Aspect Ratio setting
in the Display settings OSD.
• Reset the monitor to factory
settings (Factory Reset).
• Turn off the monitor, unplug
the monitor power cable, plug
it back, and then turn on the
monitor.
• Check if the OSD menu is
locked. If yes, press and hold
the button 5 for four seconds to
unlock.
Troubleshooting
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