Troubleshooting - Marantz CD5004 User Manual

ENGLISH

Troubleshooting

If a problem occurs, fi rst check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner's manual?
If this unit does not operate properly, check the items listed in the table below. If the problem persist there
may be a malfunction.
In this case, disconnect the power immediately and contact the retail outlet.
Symptom Cause
• The power cable is not plugged
in.
• Power of this unit is not turned
on.
• The disc is not set correctly.
• The disc is placed upside-down.
The disc does not (The label of the disc is facing
rotate. down.)
• The disc is dirty.
• The disc is scratched.
• The disc is warped.
• The amplifi er or speakers are
not connected correctly.
• Power to the amplifi er is not
turned on.
The disc rotates
• The function or input source
but there is no
selector switch of the amplifi er
sound output.
is not set to "CD" or "AUX"
(amplifi er terminal to which this
unit is connected).
• The amplifi er volume is set to
minimum.
The display does • The Audio EX function
not light during ([SOUND MODE]) is set to
playback. "Audio EX2".
21 21
Countermeasure Page
• Plug the power cable into a
7
household power outlet.
• Turn on power to the unit.
8
• Set the disc correctly. 3
• Set the disc correctly.
3
• Clean the recording surface of the
4
disc.
• A disc with many scratches may
–
not be playable.
• A warped disc may not be
–
playable.
• Connect the cables correctly.
(Refer to User Guide supplied –
with the amplifi er.)
• Turn on power to the amplifi er.
(Refer to User Guide supplied –
with the amplifi er.)
• Set the function or input source
selector switch of the amplifi er
to "CD" or "AUX" (amplifi er
–
terminal to which this unit is
connected). (Refer to User Guide
supplied with the amplifi er.)
• Adjust the amplifi er volume.
(Refer to User Guide supplied –
with the amplifi er.)
• Set the Audio EX function
([SOUND MODE]) to "Audio EX 14
OFF" or "Audio EX1".
Symptom Cause
• The disc is dirty.
• The disc is scratched.
The disc stops
• The disc is warped.
rotating.
• The disc being played is not a
music CD. Or MP3/WMA fi les
are not recorded on the disc.
• The distance between the unit
and remote control is too great.
• There is some object between
the unit and remote control.
The remote • The batteries in the remote
control does not control are expended.
operate.
• The remote sensor of the unit is
exposed to strong light.
• The EXTERNAL/INTERNAL
switch of the unit is set to
"EXTERNAL".
• The disc is placed upside-down.
(The label of the disc is facing
down.)
CD-R/CD-RW disc
• The recorded data is not written
cannot be played.
in an audio (CD-DA) format. Or
the MP3/WMA fi les are not
recorded correctly.
Pitch control • The Audio EX function ([SOUND
operation cannot MODE]) is not set to "Audio EX
be performed. OFF".
• The "Digital Out" setting is set
to "Off".
• The Audio EX function ([SOUND
Digital audio MODE]) is set to "Audio EX2".
signals are not
output.
• The Audio EX function
([SOUND MODE]) is set to
"Audio EX OFF" and pitch
control is used.
Countermeasure Page
• Clean the recording surface of the
4
disc.
• A disc with many scratches may
–
not be playable.
• A warped disc may not be
–
playable.
• A CD-ROM meant for a personal
computer cannot be played. 17
• Use the remote control closer to
4
the unit, within operational range.
• Remove the object.
4
• Replace all batteries with new
4
batteries.
• Avoid exposing the remote
4
sensor to strong light.
• To use this unit without an
amplifi er, set the remote control 12
switch to "INTERNAL".
• Set the disc correctly.
3
• Record data that is applicable to
this unit.
17
• Set the Audio EX function
([SOUND MODE]) to "Audio EX 14
OFF".
• Set the "Digital Out" setting to
16
"On".
• Set the Audio EX function
([SOUND MODE]) to "Audio 14
EX1".
• Set the pitch control "Pitch: 0".
• Or, set the Audio EX function
14
([SOUND MODE]) to "Audio
EX1".