Section 2. Electrical; Troubleshooting - Toshiba SD-47HKSR Service Manual

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SECTION 2. ELECTRICAL

Troubleshooting

If you experience any of the following difficulties while using the
system, use this troubleshooting guide to help you solve the prob-
lem. Should any problem persist, consult your nearest service
center.
No power
Is the power cord firmly plugged into the power outlet?
One of the safety mechanisms may be operating. In this
event, unplug the player from the power outlet briefly and
then plug it in again.
No picture
Check that the system is connected securely.
The video connecting cord is damaged. Replace it with a
new one.
Make sure you connect the system to video input connector
on the TV.
Make sure you turn on the TV.
Make sure you select the video input on the TV so that you
can view the pictures from this system.
Make sure the TV SYSTEM and VIDEO output setting in the
setup menu are set correctly.
The picture noise appears
Clean the disc.
If video from this system has to go through your VCR to get
to your TV, the copy-protection applied to some DVD
programs could affect picture quality. If you still experience
problems after checking your connections, please try
connecting your DVD system directly to your TV's input.
The aspect ratio of the screen cannot be changed even
though you set " TV TYPE" in the SETUP menu when you
play a wide picture
The aspect ratio is fixed on your DVD disc.
Connect the system directly to the TV. Otherwise, you may
not change the aspect ratio.
Depending on the TV, you may not change the aspect ratio.
There is no sound or only a very low-level sound is heard
Check that the speakers and components are connected se-
curely.
Make sure that you have selected the correct source on the
system.
The protective device on the system has been activated be-
cause of a short circuit. Turn off the system, eliminate the short
circuit problem and turn on the power again.
The audio connecting cord is damaged. Replace it with a new
one.
The system is in pause mode or in slow-motion play mode, or
fast forward or fast reverse is performed. Press
return to normal play mode.
Check the speaker settings.
The left and right sounds are unbalanced or reversed
Check that the speakers and components are connected
correctly and securely.
Adjust front balance parameter using SELECT and
VOLUME+/-.
Severe hum or noise is heard
Check that the speakers and components are connected
securely.
Check that the connecting cords are away from a trans-
former or motor, and at least 3 meters away from a TV set
or fluorescent light.
Move your TV away from the audio components.
The plugs and jacks are dirty. Wipe them with a cloth slightly
moistened with alcohol.
Clean the disc.
No stereo sound effect when you play a Video CD or a
CD
Set the Audio mode to STEREO.
Make sure you connect the system appropriately.
The surround effect is difficult to hear when you are
playing a Dolby Digital sound track
Check the speaker connections.
Depending on the DVD disc, the output signal may not be the
entire 5.1 channel but monaural or stereo even if the sound
track is recorded in Dolby Digital format.
The sound comes from the center speaker only
Depending on the disc, the sound may come from the center
speaker only.
No sound or only a very low-level sound is heard from the
rear speakers
Adjust the speaker volume.
The language for the subtitles cannot be changed when
you play a DVD
Multilingual subtitles are not recorded on the DVD.
Changing the language for the subtitles is prohibited on the
DVD.
The subtitles cannot be turned off when you play a DVD
Depending on the DVD, you may not be able to turn the
subtitles off.
The angles cannot be changed when you play a DVD
Multi-angles are not recorded on the DVD.
Change the angles when the angle mark appears on the TV
screen.
/ll to
The system does not operate properly
Static electricity, etc., may affect the system's operation.
Press ON/STANDBY button to turn off, then press again to
turn on.
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