Motorola MG8725 Quick Start Manual

Motorola MG8725 Quick Start Manual

Docsis 3.1 modem + ax6000 router

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MG8725
DOCSIS 3.1 MODEM +
AX6000 ROUTER
quick start guide

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Table of Contents
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Summary of Contents for Motorola MG8725

  • Page 1 MG8725 DOCSIS 3.1 MODEM + AX6000 ROUTER quick start guide...
  • Page 2 PACKAGED WITH YOUR MG8725 DEVICE Power adapter Ethernet cable Coax wrench Velcro ® cable organizer...
  • Page 3 MG8725 BUTTONS AND CONNECTORS WPS button On top of unit ETHERNET (LAN 1-4) Connect a computer, smart TV, game console, or other Ethernet- capable device to any of these 4 LAN ports. Note that LAN4 is a 2.5 Gbps port.
  • Page 4: Let's Get Started

    TV. Use a two-way splitter with a top frequency of 1,000 MHz or higher. Please note this may reduce the device’s performance. 3. Plug the MG8725 into a power outlet using the power adapter. 4. Wait for the online light ( for 3.0, or...
  • Page 5 Connect via one of the Ethernet ports found on the back of the modem. 3. Confirm that your MG8725 is connected to the internet by visiting a website. If you are unable to access a website, see Troubleshooting Tips. 4. Download motosync and set up your WiFi. See next page >...
  • Page 6 2. Open the app and create your user account (or login). 3. Follow the instructions to connect your MG8725 to your motosync account. Note: you will need access to the QR code on the bottom of the MG8725 device (not box).
  • Page 7: Front Panel Lights

    FRONT PANEL LIGHTS During power up, the lights will blink for about a minute. Light Color Description Power on Power Green OFF: Power off Green blinking: Scanning for channel Green ON: Connected on 1 channel Downstream Green or Blue Blue blinking: Negotiating multiple channels Blue ON: Connected on multiple channels...
  • Page 8: Troubleshooting Tips

    • If you’re using a splitter with your MG8725, try the MG8725 without the splitter to see if that helps. If it does, you may need to get a splitter with a top frequency of at least 1,000 MHz.
  • Page 9 What if I am connected wirelessly, but my connection seems slow or keeps dropping? • Place the MG8725 in a central location for the best wireless coverage throughout your home or office. • Try to avoid interference by keeping the MG8725 away from large electronics and cordless phones.
  • Page 10 What if I don’t remember my MG8725’s Wireless Network Name/ SSID or Security Key/Password? • You can access and change your SSID and Password in the motosync app. • Alternately, you can reset the device to factory defaults by pressing the Reset button for 20 seconds using a paperclip;...
  • Page 11: We're Here To Help

    WE’RE HERE TO HELP Visit our support website or call our technicians. Our website features helpful information about troubleshooting, warranties, and returns. Web: www.motorolanetwork.com/support Email: support@motorolanetwork.com LIMITED WARRANTY MTRLC LLC warrants this product against defect in material and workmanship for a warranty period of 2-years. To read the full warranty, please go to: www.motorolanetwork.com/warranty LABEL SYMBOLS DC voltage...
  • Page 12: Safety Precautions

    Your MG8725 should be operated in an environment that’s between 32 and 104° F (0 to 40° C). • Your MG8725 should not be in a confined space. There should be room for air flow around the top, front, and sides of the MG8725.

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