OnePlus Nord CE 2 Lite 5G User Manual page 113

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Return requests made outside of the 15-day period
will not be accepted. We may also choose not to
accept returns within these circumstances:
1. Defects or damages caused by misuse, neglect,
physical damage, tampering, incorrect adjustment,
normal wear and tear or incorrect installation after
purchase.
2. Price fluctuations being the sole reason for return.
3. Customized customer contracts. In accordance
with the U.K. Consumer Rights Act 2015, any goods
that are not (1) of satisfactory quality; (2) fit for their
given purpose; or (3) as described, may be returned
free of charge within 30 days of delivery. Please
submit a ticket describing the problem with your
device. In order to be eligible for a refund, you must
contact us within 30 days and describe in details how
the goods were defective, damaged, or materially
different. We may choose not to accept returns for
any of the above mentioned circumstances. In all
cases, we will inspect the product and verify the fault.
To qualify for a replacement or refund, device must
be in "as new" condition and include all original
112

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