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10. Free warranty replacements and repairs are only
valid in the country or region of purchase. Please
contact OnePlus Customer Support for more details.
Return Policy (Limited to North America &
Europe)
This policy is only applicable to the products
purchased from OnePlus official website www.
oneplus.com or OnePlus Exclusive Store (if any). For
any product not purchased from OnePlus official
website or OnePlus Exclusive Store, you may refer to
the Return Policy of your original purchase channel.
OnePlus phones and accessories are made to the
highest standards and undergo rigorous testing. If
you are not satisfied with your OnePlus product for
any reason, you may request a return within 15
calendar days of delivery.
Once we approve your return request and receive the
product, we will perform standard inspection. And if
the product passes the inspection, we will give you a
full refund. Any shipping and handling fees incurred
in the return process are not covered by the refund.
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