LG SIGNATURE R User Manual
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LG SIGNATURE R User Manual

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  • Page 2: Table Of Contents

    ..................Learn More about LG SIGNATURE OLED TV R .
  • Page 3 Connecting External Devices ..................Using Home Dashboard .
  • Page 4 ..................Troubleshooting LG Account Issues .

  • Page 5: Getting Started With Lg Webos Tv

    Learn More about LG SIGNATURE OLED TV Learn More about LG SIGNATURE OLED TV R LG SIGNATURE OLED TV R is a new concept for TV where a rollable screen is stored in a box. The screen in the box rolls up/down according to your command.

  • Page 6: Home Tutorial

    It tells you the time and weather information of the region the TV is set for. Network connection is required to show weather information. It displays the photographs sent from the LG ThinQ on your smartphone. You can set the mood as you please.

  • Page 7: Manage Home

    If you are currently watching a channel, you can press the first item to return to that channel. You must log in to your LG account to get personalized content recommendations. You must connect to the network to use the recommendation feature.

  • Page 8: Prepare Live Tv

    Manage LG webOS TV Home You can change the order of apps displayed in App List or delete unnecessary apps by pressing the button on the remote control. Select the app you want to edit, and then press and hold the...

  • Page 9: Connecting To The Network

    Watching TV Broadcasting Connect the broadcast antenna/cable to the TV. Launch General Channels Channel Tuning Auto Tuning. Finds and adds only channels being broadcast. You may also connect a piece of equipment that can receive broadcasting such as a set- top box instead of the antenna/cable.
  • Page 10 Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand. When you connect the TV to the network with a LAN cable, the TV is automatically connected to the network if the router supports DHCP. If the Network Is Not Automatically Connected Press the button on the remote control.

  • Page 11: Managing Your Lg Account

    You can receive customized recommendations and utilize various app services with your Account. Account, you can sign up for LG membership with an email address. Alternatively, you can create and log in to an LG membership using the ID and password of an external service account.

  • Page 12: About User Guide

    General System LG Account to log in. About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide...

  • Page 13: How To Operate Tv

    You can purchase the Magic Remote separately if it is not provided. Pairing the Magic Remote You must pair the Magic Remote with the LG webOS TV to use it. Pair the Magic Remote prior to use as follows: Turn on the TV. After about 20 seconds, point the remote toward the TV and then...

  • Page 14: Using The Magic Remote

    The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.
  • Page 15 For buttons with , please long-press (hold for more than a second). : You can turn on/off the power of the set-top box. ● GUIDE : You can check the program. ● : You can change the status of the screen. ●...

  • Page 16: Using Tv Features With Hands-Free Voice Control

    This function is only available when the TV is connected to the Internet. If Hands-free Voice Control does not work, set Use Hands-free Voice Control General AI Service Voice Recognition Settings. Say “Hi LG” within the watching distance from your TV.
  • Page 17 General Devices TV Management Quick Start+ is set to On. If you say “Hi LG” to the TV, you will hear a notification sound from the TV. Say "Turn on the TV" after hearing the sound. However, when the TV is off, speech recognition is not supported other than when you say "Turn on the TV".

  • Page 18: Using Tv Functions Through Speech

    When updating the TV, the existing functions or operations you have used may change. The Hands-free Voice Control function enables the TV body to recognize the user's voice. For smooth operation, use this function within 3 m (9.84 feet) of the TV. Depending on the situation, symbols, numbers and special characters may not be recognized.

  • Page 19: Speech To Text

    Some models may not be supported. Your Location must correspond to the language for exact search results. Some functions may not be available if your location settings and language settings are different. General System Language Menu You can change the language in Language The languages available for voice recognition features may be changed in accordance with Service Operation Policy.
  • Page 20 Using Speech to Text You can enter text in text fields using the speech recognition function. Select the button on the keyboard screen to switch to speech input mode. Some models may not be supported. Move the Magic Remote pointer in the text box to open the virtual keyboard. Press the button on the virtual keyboard.
  • Page 21 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.

  • Page 22: Control Your Tv With Your Voice With Google Assistant

    Control your TV with your voice with Google Assistant Control your TV with your voice with Google Assistant Press and hold the (Google Assistant) button on the remote control to talk to Google. Use your voice to easily find and play movies, shows, music and videos. Press the (Google Assistant) button on the remote control to access the settings.

  • Page 23: Using Universal Remote Control

    To View More Features of the Remote Control You can control more features or external devices connected to your TV by using the buttons displayed on your TV screen. Press the button on the remote control. Using the remote control, select your desired button on More Actions displayed on your TV screen.

  • Page 24: Launching Apps Through Quick Access

    using their dedicated remote controls. Connect the devices to be set to the TV's HDMI IN, and turn the power of the device on. The TV will recognize the connected device to automatically set the universal remote control without manual setting. After setting the universal remote control, you may need to do some additional user settings.
  • Page 25 Using Apps Quickly and Easily with QUICK ACCESS Press and hold a number button on the remote control to open an app or to activate an external input registered to the button. Setting the QUICK ACCESS Launch the app or select the channel or input you wish to assign. Press and hold the number button (1~8) you want to register.

  • Page 26: Connecting To Simplink (Hdmi-Cec)

    You can view a brief instruction for this function. Connecting to SIMPLINK (HDMI-CEC) Using SIMPLINK With a single remote control, you can easily manage various devices such as a soundbar or set-top box connected to a TV with HDMI. Up to three devices can be connected and used simultaneously. Connect the SIMPLINK HDMI Output port to the TV HDMI IN port with an HDMI...

  • Page 27: Shortcuts To Accessibility

    Enables the user to control multimedia devices with the TV remote control to watch content. The menu of the multimedia device can be operated with the arrow keys on the remote control. Main Power Off Turning off the TV will also turn off the devices connected through SIMPLINK. This feature is only available in certain devices.

  • Page 28: Enjoy Live Tv

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. LOGITECH K360, LOGITECH K400, LOGITECH K750, LG Electronics MKS-1200 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

  • Page 29: Making The Most Of Live Menu

    Making the Most of Live Menu Using Live Menu You can use the relevant features with ease when watching TV broadcasts. Press the LIST button on the remote control. Guide : You can view programs and the schedule of each program. Enjoy Live TV Viewing Guide User Guide To see the details, click the...
  • Page 30 Viewing Guide You can view programs and the schedule of each program. Live TV by pressing . Press the button on the remote control and select Guide. Select each area to access the corresponding feature. You can view information on the channel and broadcaster. You can view information about the program you are currently watching as well as the focused program information.

  • Page 31: Checking Program Info

    Some models may not be supported. Checking Program Info Viewing Program Information While watching a live broadcast press the Wheel (OK) button. The Channel Banner appears. You can move the banner's position by pressing the button on the remote control and selecting Change Banner Location.

  • Page 32: Who.where.what

    Who.Where.What? Using Who.Where.What? Provides a variety of information related to the scene or content you are currently watching. Information may vary depending on the program. Some models may not be supported. User Agreements You must connect to the network and agree to before you use it.
  • Page 33 You can use additional features such as changing the sorting options, deleting, or sharing. Available in Live TV or HDMI. However, some OTT devices with universal remote control settings are not supported. LG Channels It is not available if you are watching an (IP channel) or when no image is shown on the screen.

  • Page 34: Using Tv Scheduler

    Pressing the button allows you to share the address of the website containing the information through a text message, QR code, or the LG ThinQ app or send it to a smart device. To use the sharing feature, the smart device must have the latest version of the LG ThinQ app installed on it and must be connected to the TV.
  • Page 35 You can set the New Reminder. Sort : You can sort the list. Filter : Sets the filter. Delete : You can set the Delete Mode. Guide Guide : Launch User Guide : Launch User Guide Quit App : Turns off the app from running in the background. Closes the app.

  • Page 36: Watching Nextgen Tv

    This feature may not be available in some countries. Some features of the TV may not work while watching NEXTGEN TV broadcasts. Watching Internet Channel (LG Channels) Watching Internet Channel You can watch real-time broadcasts through this service over the Internet.

  • Page 37: Apps And Content

    Press button on the remote control and select Support Privacy & Terms User Agreements. Opt-out LG Channels User Agreement and Select Agree. All Internet channels are now removed. Apps and Content Installing Apps Installing Apps You can install apps in a variety of categories such as games, education, and news and...

  • Page 38: Content Recommendation

    Apps and Content Content Search User Guide To see the details, click the You can log in with your LG account and manage apps. Closes the app. To turn off the app from running in the background, press the button on the remote...

  • Page 39: Content Search

    Content Recommendation You can get content recommendations based on the program you are watching or TV viewing patterns. If you are watching the TV using a set-top box, you must complete the setup of the universal remote control to use the recommendation feature normally. For more information, see How to Operate TV Using Universal Remote Control User...
  • Page 40 Press the button on the remote control. Launch Search. Search for a variety of content and information using the desired search terms. Enter a search term. Shows recent searches. You can select one from the suggested keywords and proceed to search. You can browse content by genre.
  • Page 41 Magic Remote. You can check and select the external device connected through the external input port or network. You can check and select the smart device connected with the LG ThinQ app. Please refer to Connecting External Devices Connecting Smart Devices...
  • Page 42 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection will not be supported.
  • Page 43 Home IoT Devices . You can connect and see devices registered with your LG ThinQ account or IoT devices. Once the device is connected, the card will be changed to a smaller size and appear at the bottom of the device connection list.
  • Page 44 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 45 Near Field Communication (NFC) is a technology that allows you to conveniently send and receive information without any separate settings. By bringing a smart device near the NFC-enabled remote control you can install the LG ThinQ app and connect the device to the TV.
  • Page 46 Some countries do not support LG ThinQ app installation with NFC tags. In this case, download the LG ThinQ app from each app store. This feature is available for NFC-enabled smart devices only. Features connected via NFC may differ depending on the smart device.
  • Page 47 To turn off the app from running in the background, press the button on the remote Quit App control and select When you connect Screen Share for the first time, a popup will appear which allows you to select Accept Decline Block Accept...
  • Page 48 Bluetooth Device If the output speaker is set to or has a setup history, the TV may not be detected in the list of smart devices. If the speaker output is set to Bluetooth Device , press and hold the button on the Home Dashboard Sound Share...
  • Page 49 may occur in your TV or storage device. When you connect a USB storage device of a file system not supported by the TV to the USB IN port, the format message appears. To use the connected USB storage device, you should format the device first.
  • Page 50 View Type : Selects a content display mode. Sort : Select the option to sort content. Group Music Artist : If you filter by , you can group content into categories such as Album Selection Play : You can select and play multiple pieces of content. Delete : You can select and delete multiple pieces of content.
  • Page 51 Rotates photos. Enlarges or reduces the photo. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported. Plays a music file selected from the storage device as background music. Sets the photo size or changes the speed or effects for the slideshow.
  • Page 52 Rotates videos. Fast-rewinds the video at higher speeds. You can do the settings related to play on repeat of the video. Fast-forwards the video at higher speeds. 360-degree videos can be viewed in 360 degrees. Using the 360° VR Play on a normal video may distort the image. Some models may not be supported.
  • Page 53 Lyrics are available for music files that provide them. In some music files, you can choose a lyric section and move the playback position. The lyrics feature is only supported on some devices. The lyrics may not be displayed in sync depending on the lyrics data in the music file. You can listen to music with the screen turned off.
  • Page 54 Select “OK” to save the settings. Select the connected PC in the Home Dashboard app on the TV, and then select and play the file you want. To play on other operating systems or devices, refer to the manual of the operating system/device.

  • Page 55: Making The Most Of Smart Tv

    Connect Wireless (Windows 10) Click the Notification Center icon on the taskbar on the PC screen and select Connect. Select the TV you want to connect to and request the connection. After the connection is established, the TV will display the screen of the connected For a reliable connection always keep the connected device to your TV updated to the latest OS version.

  • Page 56: Making The Most Of Art Gallery

    Making the Most of Art Gallery Making the Most of Art Gallery You can enjoy a high-definition image provided for each theme. Press the button on the remote control. Run the Art Gallery app. View the built-in images for each theme. You can view the information and image of the focused theme in advance.
  • Page 57 Run the Web Browser application. You can refresh the web page you are viewing. You can type in a web address to navigate to a specific website or enter a search term directly. You can view the tabs that are currently open. You can zoom in or out on the screen while browsing the website.
  • Page 58 Media in formats other than JPEG/PNG/GIF may not be played. ● Apps may be forced to shut down if the TV runs out of memory. ● The fonts provided on the TV are used. Depending on the content, characters may look ●...
  • Page 59 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

  • Page 60: Video Conferencing

    This function may not be available in some countries or models. Internet connection is required to use this feature. The camera for video conferences must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. LOGITECH C920/C920s/C922 Pro/C922x/C925e/C930c/C930e For a detailed description of the camera’s functions, refer to the device's manual.

  • Page 61: Using Sports Alert

    Choose an item to use. You can move an item by pressing the / / / buttons on the remote control. You can exit Magic Explorer by pressing the button on the remote control. You can also use this feature by pressing and holding the button on the standard remote control.

  • Page 62: Settings

    Live Plus provides an enhanced viewing experience related to the content you're watching including looking at additional information, participating in events, interacting with advertisements, etc. Press the button on the remote control. Select General System Additional Settings. Live Plus to On. Some models may not be supported.
  • Page 63 You can set the Picture Mode You can set the Sound Mode You can choose the Sound Out Directs to the Game Optimizer settings. Sleep Timer You can set the Network Directs to the settings. You can set more options. You can also long-press button of the remote control to run the All settings directly.

  • Page 64: Picture

    You can optimize the screen depending on the genre of the game. Real-time signals and the selected genre’s settings values are displayed. The items displayed may vary by model. You can set more options. You can also long-press button of the remote control to run the All settings directly. Game Optimizer Directs to the settings.
  • Page 65 Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with normal contrast, brightness and sharpness levels. (Auto Power Saving) mode reduces power consumption by using dimming control. Cinema Suitable picture for movies. Sports Soccer Suitable picture for sports games. Sharpens the image of rapid movements such as kicking or throwing a ball.
  • Page 66 Standard In a normal viewing environment, it opens a screen that can properly show the expressiveness and brightness of HDR. Cinema Home The screen appears brighter and clearer than that of the Cinema screen. Cinema Suitable picture for HDR video signal. Game Optimizer Suitable picture for gameplay.
  • Page 67 Original The optimal screen ratio changes depending on the input image signal. Displays an aspect ratio of 4:3. Vertical Zoom You can adjust the vertical dimension of the screen and align the screen vertically by using Adjust Zoom Ratio Adjust Screen Position.
  • Page 68 You can adjust the brightness of the entire screen. Panel Brightness Controls the level of screen brightness by adjusting the backlight. The closer to 100 the brighter. Panel Brightness Decrease the to reduce energy consumption. Depending on the Energy Saving Auto Maximum ), you may not be able to adjust the...
  • Page 69 Adjust peak brightness for the brightest luminance. Gamma(Adjust Brightness) Adjusts the medium brightness of the picture. BT.1886 expresses the gradation in ITU-R BT.1886, which is an international standard. Black Level Adjusts the darkness of the screen in order to display a perfect black. Select Auto, Limited, or Full to match the color range of the external input device.
  • Page 70 Adjusts the color balance between red and green displayed on the screen. The closer to Red 50, the redder the color will be. The closer to Green 50, the greener the color will be. Color Gamut Selects the range of Colors to display. Set color gamut to Auto Detect according to the signal, or to...
  • Page 71 Select screen brightness for color temperature adjustment. Method is set to Points; use Low to select shadows and High to select highlights. Method is set to 10 Points Signal Level(%); you can select brightness using numbers indicating 10 levels. When the Method is set to 22 Points Signal...
  • Page 72 Adjusts the sharpness of the image. The closer to 50, the sharper and clearer the image will be. Super Resolution Adjusts the resolution to make dim and blurred images clearer. Noise Reduction Removes small dots that stand out so as to make the image clean. MPEG Noise Reduction Reduces the noise produced during the creation of digital video signals.
  • Page 73 The configurable items differ depending upon model. Applying the Current Picture Settings to All Inputs Picture Advanced Settings Apply to All Inputs The settings you specify only applies to the currently selected input mode. To apply your current picture settings to all input modes, select Apply to All Inputs.

  • Page 74: Sound

    Sound Select Mode Sound Select Mode You can select the most suitable sound mode for each genre. AI Sound AI Sound Pro Automatically optimize sound based on content type. Standard Optimizes the sound for all types of content. Cinema Optimizes the sound for cinemas. Clear Voice Clear Voice Pro Boosts voice clarity.
  • Page 75 For some Bluetooth devices, the device volume can be controlled by selecting from the ● connection list. LG Sound Sync devices will automatically try to connect to the recently used devices ● when you turn the TV on. We recommend that you connect an LG audio device that supports LG Sound Sync, ●...
  • Page 76 For more information on the purchase of WiSA authorized products, check on www.wisaassociation.org. Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker...
  • Page 77 the device connected. Some models may not be supported. If you connect the wired headphones while the TV is powered on, it automatically detects the wired headphones and redirects audio through them. Use Multiple Speakers Sound Sound Out Use Multiple Speakers Audio can be played through multiple devices simultaneously.
  • Page 78 Dolby Atmos is based on the concept of audio objects. Any sound can be mixed as a single audio element, an object, that’s independently placed in three-dimensional space. Your new LG TV has been enabled with the latest Dolby Atmos sound technology. Dolby Atmos is the ultimate sound experience which creates moving audio that flows around you using TV speakers.
  • Page 79 When the voice delivered through the HDMI port is not synchronized, set it to PCM. TV Sound Mode Share Sound Advanced Settings TV Sound Mode Share Connect an LG Soundbar that supports TV Sound Mode Share and set it to On. The...
  • Page 80 Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.

  • Page 81: Ai Service

    Dolby TrueHD , HDMI eARC , Dolby Atmos : Some models may not be supported. When connected with HDMI eARC, the output audio type will depend on the audio type supported by the connected device. Depending on the device connected and input audio type, it can be output as Dolby ●...
  • Page 82 Picture Select Mode Game Optimizer , you cannot set up this feature. It does not work with copy protected content. AI Brightness Settings General AI Service AI Brightness Settings When set to On, the screen brightness is automatically calibrated based on the brightness around the TV.
  • Page 83 Standard : Selecting this option outputs AI Acoustic Tuning -adjusted audio in Standard ● mode. This mode provides a clean and natural sound. Bass Boost : Selecting this option outputs AI Acoustic Tuning -adjusted audio with an ● emphasis on bass. Treble Boost AI Acoustic Tuning : Selecting this option outputs...

  • Page 84: Game Optimizer

    Smart Tips You can get an introduction to smart features you can use when watching TV or using an app. Next Picks You can get recommendations based on your TV viewing patterns. This feature may not be available in some countries. Sports Alert Move to the Sports Alert...
  • Page 85 Use TV Speaker Sound Advanced Settings Select HDMI Input or change Audio Format The configurable items differ depending upon model. Picture Game Genre You can optimize the screen depending on the genre of the game. You can select Black Stabilizer/White Stabilizer and fine-tune dark and light areas.

  • Page 86: Channels

    Input This reduces screen cracking and video lagging during game play. VRR & G-Sync NVIDIA's display adaptive sync technology adjusts frames to minimize screen tearing and stuttering. AMD FreeSync Premium AMD's display adaptive sync technology adjusts the injection rate to minimize screen breaks and stuttering.
  • Page 87 This function automatically searches and remembers channels that are available for viewing. If the Antenna Cable is not connected properly, channels are not added. Auto Tuning finds and adds only channels being broadcast. Safety A password box will appear in mode.
  • Page 88 General Channels Channel Manager Edit Favorites You can add/delete desired channels to/from the favorite channels, change their positions, etc. Select the desired channels from the all channels list and press the button to add them to the favorite channels list. Delete the selected channels from the favorite channels list.

  • Page 89: Network

    Edit The IPv6 setup does not support For more information on how to connect to the network, see Getting Started with LG webOS TV Connecting to the Network User Guide Setting a Wireless Network If you configure settings for the network, you can use various services such as online contents and applications.

  • Page 90: Devices

    Edit button. The IPv6 setup does not support Edit For more information on how to connect to the network, see Getting Started with LG webOS TV Connecting to the Network User Guide Devices Setting TV General Devices TV Management...
  • Page 91 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Keyboard : LG Rolly Keyboard2 KBB-710, Arteck HB192, LOGITECH K480,...
  • Page 92 Universal Control Settings If you set up the universal remote control, you can control peripheral devices connected to the TV with the Magic Remote instead of their own remote controls. For more information, see How to Operate TV Using Universal Remote Control User Guide.

  • Page 93: System

    4K @ 100/120 Hz Support Format Resolution Frame rate (Hz) Color Depth/Chroma Sampling 8 bit 10 bit 12 bit 3840 × 2160p YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0 4096 × 2160p 59.94 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:4:4 YCbCr 4:4:4 1) 2) YCbCr 4:4:4...
  • Page 94 You can set the broadcast country on your TV. Zip Code This function is used to set the broadcast location of the TV by entering your zip code. LG Services Country If you haven't selected Automatically, you can select the country manually.
  • Page 95 Time & Timer General System Time & Timer You can check the time or configure related settings. Set Automatically The TV time is automatically set to the time of digital broadcasting information sent from the broadcasting station or the time sent from the server. Time Date Time Zone...
  • Page 96 only once. Auto Power Off after 4 Hours If you do not press any button for 4 hours after the TV is turned on by a feature such Power On Timer, the TV will be turned off automatically. To ensure the TV does not automatically turn off set Auto Power Off after 4 Hours Off.
  • Page 97 Blocks films that are broadcast and contain inappropriate content, based on the Motion Picture Association of America (MPAA) rating. G : (General Audiences) All ages admitted ● PG : (Parental Guidance Suggested) Some content is inappropriate for children ● PG-13 : (Parents Strongly Cautioned) Some material may be inappropriate for ●...
  • Page 98 Press the button on the remote control. Select General System Safety. Press (Channels) (Channels) (Channels) (Channels) on the remote control. The master password input window will appear. Enter the numbers “0313” in the master password input window, then press Enter. The password will be reset.
  • Page 99 18+ : Adults only ● Off : View all programs ● The configurable items differ depending upon model. Downloadable Rating This function is only enabled when the TV receives the Region5 rated data. The name of the rating option may differ. Supported only in the digital mode.
  • Page 100 Notifications General System Additional Settings Notifications You can view all notifications from TV apps and LG service at the same time. You can view and delete each notification message. For notifications that support shortcuts, you can go directly to that app or website.
  • Page 101 You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app. You can delete notifications. Closes the app. To turn off the app from running in the background, press the button on the remote Quit App control and select Home Settings...

  • Page 102: Accessibility

    General System Additional Settings Advertisement If your TV is connected to the Internet, webOS may use a frequency capping cookie to keep track of the number of times an ad is shown on your TV. This information is used to help limit the number of times the same ad is displayed. You can clear this cookie or turn it on or off at any time by going to the Advertisement setting on your TV.
  • Page 103 To Use Audio Guidance General Accessibility Audio Guidance Audio Guidance is set to On, audio guides will be provided in various situations, such as when you change channels, adjust the volume or change settings and input signals. Speed Adjust the speed of spoken guide. Volume Adjust the volume of spoken guide.
  • Page 104 Grayscale General Accessibility Grayscale Change the color of the menu on the screen to black and white tone to make its ambiguity very clear. Set to On. Invert Colors General Accessibility Invert Colors To enhance the visibility of the menus on the screen, you can invert and calibrate certain colors in some menus.

  • Page 105: Support

    Support OLED Care Support OLED Care It provides various premium care services for OLED TV users. Care Picture Settings It sets the screen mode suitable for your viewing pattern. Picture Select Mode Care Picture Settings cannot be set while using the Turns off the Care Picture Settings.
  • Page 106 This feature enables you to turn the screen off and only listen to the sound. Press any button except the power and the volume buttons to turn the screen back Settings are applicable only for LG SIGNATURE OLED TV R models. Energy Saving Step If you use function, brightness of your TV will be affected.
  • Page 107 With OLED Panel Care, you can improve image quality issues related to image sticking when the screen has been on for a certain amount of time. Pixel Cleaning It calibrates any issues that may arise on the screen when your TV has been turned on for a long time.
  • Page 108 When checking for the latest update version, you can perform updates only if an update file of a later version is available. The TV automatically checks your software version but, if necessary, you can perform a manual check. The configurable items differ depending upon model. The latest version can be obtained via digital broadcast signals or internet connections.

  • Page 109: Troubleshooting

    User Agreements These are the terms and conditions for privacy for the use of Smart TV-related services. Legal Notice It's a legal notice for services provided via TV. Open Source Software Notice You can view the instructions for each item. Troubleshooting Perform Check-up with the Quick Help Perform Check-up with the...

  • Page 110: Troubleshooting Power/Remote Control Issues

    LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. When there is no related content in the...

  • Page 111: Troubleshooting Screen Issues

    control is deregistered and then registered again. Replace the batteries when you are prompted to do so on your TV screen. (Use alkaline batteries.) General Accessibility Audio Guidance is set to , the pointer of the Magic Remote does not appear. Set Audio Guidance .
  • Page 112 following. There may not be a problem with the product. First of all, perform a Support OLED Care Device Self Care Screen Self-diagnosis to check for any abnormalities in the TV. If you are using a set-top box, turn it off, and then turn it back on. Make sure that the set-top box is correctly connected to your TV.
  • Page 113 There is a difference in image quality from those seen at the store. Depending on the type of video provided by the broadcasters, there may be a difference in image quality from those displayed at the store. Screen Self-diagnosis first. If it is normal, there may be a problem with the broadcast signal.

  • Page 114: Troubleshooting Sound Issues

    Motion Eye Care Switch . This applies to the current input mode only. Support OLED Care Device Self Care Energy Saving Switch Energy Saving to either Minimum Picture Advanced Settings Reduce Blue light Switch Reduce Blue light ULTRA HD video does not display. With some HDMI cables, signals may not be received.
  • Page 115 Balance Adjust the balance as necessary with the Navigation button in When you are connecting to the AV IN , check if the audio left/right (white/red) cables are correctly connected. ( AV IN port is available in certain models only.) The TV sound is not synchronized with the picture, or the sound sometimes breaks If this happens on only some of the channels, it may be caused by the broadcasting company’s transmission signal.
  • Page 116 following. There may not be a problem with the product. The screen remains blank after it is connected to a PC. Check that the PC is properly connected to the TV. Turn the TV off and back on using the remote control. Restart the PC with the TV on.
  • Page 117 Information Supported Video File Formats in the User Guide. I cannot find a file in the Media Player. Check whether the files saved on your USB storage device can be read by the PC. Check that the file extension is supported. Change the filter to I see a message that says the file is not supported.
  • Page 118 If subtitles encoding is incorrectly set, subtitles may not be displayed properly. Press the button on the remote control during video playback actions. Select change the Code Page value. If you play a video file stored on another device by using the content sharing feature, subtitles may not be available depending on the program you use.
  • Page 119 1. Turn your cable modem off and back on, and wait for the device to reset. 2. Turn the wired/wireless router off and back on, and wait for the device to reset. 3. Turn the TV off and on. If you want to establish a wired LAN connection check whether an IP address can be obtained from your router properly.
  • Page 120 Enter your email address on the find password page, and we'll send you a link to reset your password. You can also reset your password in LG Account Reset Password on the website (www.lgappstv.com).
  • Page 121 If the app is deleted, you can download the app at Apps and reinstall it. Go to Apps to find and install the app you want. The type of supported content differs by country. The content offerings are subject to change or interruption by the service provider. Troubleshooting Internet Browser Issues Troubleshooting Internet Browser Issues If you experience any of the problems below while using the product, please check the...
  • Page 122 Being Aware of the Information Supported Photo File Formats Supported Photo File Formats File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) × 8640 (H) Progressive Type : 1920 (W) × 1440 (H) Minimum : 64 ×...
  • Page 123 HFR video (HFR support models only) ● HEVC 3840 × 2160@120P Main/Main10@L5.2 Maximum 60Mbps Dolby Vision video (Dolby Vision support models only) ● HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 50Mbps HEVC 7680 × 4320@60P Main/Main10@L6.1 Maximum 100Mbps (8K models only) 8K video (8K models only) ●...
  • Page 124 Streams that include Global Motion Compensation (GMC) and Quarterpel Motion Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG...
  • Page 125 Electronics may not be played. Some codecs can be supported after a software upgrade. Extension Codec mkv/mp4/ts Video H.264/AVC, HEVC Audio Dolby Digital, Dolby Digital Plus, AAC Only Window Media Audio V7 and later are supported. The AAC main profile is not supported. Video files created by some encoders may not be played.
  • Page 126 Support Channels mono, stereo Bit rate 64 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Vorbis Channels mono, stereo Bit rate 128 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Channels up to 6 ch flac Bit rate Sample freq.
  • Page 127 HDMI-DTV Supported Mode Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 × 480p 31.46 59.94 31.5 720 × 480p 31.46 59.94 31.5 720 × 576p 31.25 1280 × 720p 37.5 44.95 59.94 1920 × 1080i 28.12 33.71 59.94 33.75 1920 × 1080p 26.97 23.97 28.12...
  • Page 128 33.75 56.25 67.43 59.94 67.5 112.5 134.86 119.88 3840 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160p 1) 2) 269.73 119.88...
  • Page 129 4096 × 2160p 53.94 23.97 56.25 67.43 29.97 67.5 112.5 134.86 59.94 4096 × 2160p 1) 2) 269.73 119.88 1) Supported when HDMI Deep Color is set to 4K. 2) Only some HDMI input ports are supported. Supported Resolution : HDMI-PC HDMI-PC Supported Mode...
  • Page 130 Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz) 640 × 350 31.46 70.09 720 × 400 31.46 70.08 640 × 480 31.46 59.94 800 × 600 37.87 60.31 1024 × 768 48.36 1152 × 864 54.34 60.05 1360 × 768 47.71 60.01 1280 ×...
  • Page 131 56.25 67.43 29.97 67.5 112.5 134.86 59.94 3840 × 2160 (ULTRA HD 100/120 Hz, 8K models only) 269.73 119.88 4096 × 2160 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94...
  • Page 132 4096 × 2160 (ULTRA HD 100/120 Hz, 8K models only) 269.73 119.88 7680 × 4320 107.89 23.97 (8K models only) 131.87 29.97 263.74 59.94 1) Supported when HDMI Deep Color is set to 4K. 2) Supported when HDMI Deep Color is set to 8K.
  • Page 133 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...

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