Tesla MODEL Y 2022 Owner's Manual page 236

Troubleshooting Alerts
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring.
This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an
electrician.
To regain normal charge operation, contact an electrician to inspect the building wiring connection to the Wall
Connector. They should make sure that all wires are properly connected and torqued according to the installation
guide for the Wall Connector.
Wall Connector installation guides can be found here.
(CP_a143)
Charging adapter has electric arc flash hazard
Use different charging equipment
Charging is unavailable because your vehicle has detected an electric arc flash hazard in the third-party charging
adapter used to connect a Combined Charging System (CCS) charge handle to your vehicle's charge port.
An electric arc flash can occur if you attempt to unplug while actively charging with the third-party charging
adapter, and an electric arc flash can cause serious bodily injury and/or property damage.
Follow the steps below to mitigate this risk:
1. Make sure charging is completely stopped.
a. Use your vehicle touchscreen to confirm charging has stopped, or to stop charging if necessary.
b. Use the charging station display and controls to confirm charging has stopped, or to end any active charging
session.
2. Make sure no flashing green or blue light (LED) is visible on your vehicle's charge port.
3. Unplug the charging adapter from your vehicle's charge port.
4. Confirm again that the charging station indicates no active charging session.
5. Unplug the charging adapter from the charge handle.
Use different charging equipment to charge your vehicle. For more information on charging, see
Instructions on page 166.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle's touchscreen display. See
details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
(DI_a175)
Cruise control unavailable
Cruise Control, including Traffic-Aware Cruise Control, is currently unavailable. Take control and drive your vehicle
manually.
Continue to your destination. Your vehicle is OK to drive.
Cruise Control might become unavailable due to many factors, including:
• Driver input or behavior:
◦ Unbuckling the driver's seat belt
◦ Not closing the doors, front trunk, or trunk
◦ Canceling a Cruise Control request
◦ Trying to activate Cruise Control below minimum speed of 18mph (30 km/h)
• Environmental / external conditions
• Vehicle System Restraints:
234
Maps and Navigation on page 134
MODEL Y Owner's Manual
Charging
for more