Pittway NOTIFIER AM2020 Troubleshooting Manual

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12 Clintonville Road
Northford, CT 06472
Phone: (203) 484-7161
Fax: (203) 484-7118
AM2020/AFP1010
Troubleshooting
Guide
50432:A
ECN 97-333
www.PDF-Zoo.com
firealarmresources.com

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  • Page 1 12 Clintonville Road Northford, CT 06472 Phone: (203) 484-7161 Fax: (203) 484-7118 AM2020/AFP1010 Troubleshooting Guide 50432:A ECN 97-333 www.PDF-Zoo.com firealarmresources.com...
  • Page 2 www.PDF-Zoo.com firealarmresources.com...
  • Page 3: Table Of Contents

    Table of Contents Section One: Introduction ................... 4 Removing and Reapplying Power to the AM2020/AFP1010 ............... 4 Static Precautions When Working with the AM2020/AFP1010 ..............4 Section Two: AM2020/AFP1010 Hardware ..............5 Ground Fault ............................... 5 The Affects of Multiple Impedances to Earth Ground ..................... 6 The Affects of Capacitance on Ground Fault ......................
  • Page 4: Section One: Introduction

    Section One: Introduction This troubleshooting guide addresses typical AM2020/AFP1010 hardware and software issues drawn from the Notifier Technical Services Department through customer input and experiences. This guide is not all encompassing; situations may occur that cannot be accurately accounted for when troubleshooting an AM2020/AFP1010 installation, and in that case, contact your Notifier Service Representative for assistance at 1-800-454-9779.
  • Page 5: Section Two: Am2020/Afp1010 Hardware

    Section Two: AM2020/AFP1010 Hardware Ground Fault. A Ground Fault is an unintentional connection of one or more system conductors (wires, equipment electronics, etc.) to some object which is electrically tied to (Also referred to as Earth Fault) earth ground. This connection may be direct contact, capacitive coupling, inductive coupling, or any combination of these things.
  • Page 6: The Affects Of Multiple Impedances To Earth Ground

    In a similar manner, a ground fault will be detected when a voltage carrying conductor (such as: +5 or +24 VDC) is faulted to earth ground. A representation of a positive ground fault is shown below. Note: The square wave is detected at an improper amplitude so a ground fault is indicated.
  • Page 7: The Affects Of Capacitance On Ground Fault

    For the sake of this example, let's assume that each of these impedances to earth is approximately 200,000 ohms. Since all these impedances have found a path to earth ground at Points "b","c","d","e", and "f" which are electrically effectively the same point as Point "a", all these impedances can be considered to be in parallel.
  • Page 8 The capacitive reactance formula can also be used to find the maximum allowable capacitance before an induced ground fault will result. solving the formula for C (Capacitance) yields; substituting the ground fault circuits frequency and threshold; Figure 2-6: Calculating the maximum allowable capacitance before a ground fault will be induced The result is approximately 12.73 microfarads.
  • Page 9: Low Chamber Value

    2) Disconnect the EIA-232 loop from the Serial Interface Board. Wait for one minute. If the ground fault clears, reconnect this loop to the SIB but discon- nect the wiring from the external equipment (CRTs, printers, etc.) that are connected to this loop. If the ground fault clears, the problem lies with the external equipment.
  • Page 10: Catastrophic Lib Communications Fault From A Consecutive Group Of Libs

    above 80% of the alarm threshold, and remains there for 26 consecutive hours (60 seconds for pre-alarm). If at anytime the level drops below 80%, the 26 hour (60 seconds for pre-alarm) timer is reset. Note: Addressable thermal detectors cannot cause a "Maintenance Required" or "Pre- Alarm Alert"...
  • Page 11 Figure 2-8: Detection Chamber Sensitivity and the Alarm Threshold without Drift Compensation. Figure 2-9: Detection Chamber Sensitivity and the Alarm Thresh old with Drift Compensation Drift Compensation is performed on every detector when the system is pow- ered up and every 120 hours (based on at least four samples). In addition, a Drift Compensation is performed on a specific detector whenever a non- communications Invalid Reply clears.
  • Page 12: Invalid Replies From All Devices On Every Slc Loop

    compensation errors when the power is reapplied. Correct compensation levels will be restored within five days. If every device on every SLC loop is in a constant invalid reply condition, this Invalid Replies From All may be a symptom of a bigger problem common to all the Loop Interface Boards. Devices on Every SLC The 24 VDC bus originating from the main power supply may be loaded down to loop.
  • Page 13: Display Trouble Led Illuminated, Piezo Sounding Steadily, And Ac Led Flashing

    Display Trouble LED is If the symptoms at the left exist, it could be an indication of a power supply problem. Constantly Illuminated, Piezo Sounder is Soun ing Steadily and the AC Corrective Action: Power LED is Flashing 1) On the MPS-24A Main Power Supply, with the main power harness that connects the MPS-24A to the ICA-4L (part number 71030) plugged in, Slowly.
  • Page 14: Constant Invalid Reply

    Constant Invalid Reply. The control panel is trying to poll a device (addressable detector, module, pull station) at a specific address and is either not receiving any response at all or it is not receiving a valid response. If two devices are set to the same address, an invalid reply may not occur immediately.
  • Page 15: What Does The Switch (Sw1) On The Cpu Board Do

    If Relay Mapping is enabled (XPP switch 2=ON), it will consume two address (place a two in the blank). Depending on how each card is configured, the expander cards of the Transponder (XPC, XPM, or XPR) can take up to 8 addresses. If the card is an XPC-8 that is using all eight circuits (Style Y) and is also configured for Canadian Dual Stage operation, it will consume sixteen addresses.
  • Page 16: What Type Of Transient Protection Does The Am2020/Afp1010 Have

    What Type of Transient The MPS-24A and MPS-24B Main Power Supplies are designed to withstand IEEE 587 Category A Long Branch Circuits transients. They have been tested to Protection does the this standard by Underwriter's Laboratories as part of the UL 864 tests. The AM2020/AFP1010 Have? power supplies use Metal Oxide Varistors (MOVs) to achieve this degree of protection.
  • Page 17: Section Three: Am2020/Afp1010 Software

    Section Three: AM2020/AFP1010 Software Possible Causes for There are a number of possible causes for momentary software related prob- lems. The majority of these problems will clear themselves when power is Software Related removed and then reapplied to the panel. Problems.
  • Page 18: The Operator Gets Kicked Out Of Programming Every Time A New Point Is Added

    Figure 3-3: Nonvolatile RAM Chips Corrective Action: 1) Follow proper precautions when applying or removing power from the Fire Alarm Control Panel. If proper procedures have been followed and loss of memory is still a problem, call Notifier Technical Services. The Operator Keeps When new points are programmed into the system they will cause a trouble condition if the devices are not physically installed.
  • Page 19: What Is The Difference Between A Forward-Activated And A Reverse-Activated Zone

    What is the Difference The main difference between a forward-activated zone and a reverse-activated Between a Forward- zone is as follows: Activated Zone and a Reverse-Activated Zone? A forward-activated zone has a Control-By-Event list of devices or higher numbered zones that it will activate when it (the zone) goes into alarm. It enters the alarm condition when an initiating device or lower numbered forward- activated zone (FZON) that is mapped to it goes into alarm.
  • Page 20: How Does The "Or" Function Work

    The "OR" function operates identically to a logic OR statement. It may be used How Does the "OR" in the Control-By-Event equation of an output type device (CMX, XPC, or XPR Function Work? modules) or of a reverse-activated zone. Equation Format: OR(Za Zb) These are the zones or devices to be "ORED"...
  • Page 21: How Does The "And" Function Work

    The "AND" function operates identically to a logic AND statement. It may be How Does the "AND" used in the Control-By-Event equation of an output type device (CMX, XPC, or Function Work? XPR modules) or of a reverse-activated zone. Equation Format: AND(Za Zb) These are the zones or devices to be "ANDED"...
  • Page 22: How Does The "Xzone" Function Work

    This means that if Zone 100 is active then Zone 208 is inactive. If Zone 100 is inactive then Zone 208 is active. The logic gate equivalent of this equation would look like Figure 3-8. Zone 100 Zone 208 Figure 3-8: Logic gate equivalent of a NOT equation. The above equation can also be visualized in electrical terms as a normally closed switch.
  • Page 23: How Does The "Del" Function Work

    The "DEL" function can be used in the Control-By-Event equation of an output How Does the "DEL" type device (CMX, XPC, or XPR modules) or of a reverse-activated zone to delay Function Work? the activation of that output device or zone and as an option turn the output device or zone off after a specified time.
  • Page 24: How Does The "Tim" Function Work

    activation of all the sounders and evacuates the building. 3) The guard goes to investigate the alarm and is unable to respond. In which case, after the one minute time out, the main sounders are activated and the building is safely evacuated. How Does the "TIM"...
  • Page 25 Equation Format: SDEL(dd.dd.dd tt.tt.tt (Zn)) Zn is the input device or zone that dd.dd.dd is the time delay in acts as a trigger for the delay timer to an hour.minutes.seconds start. format. tt.tt.tt is the time that the output device or zone will stay on after activation (this is optional, leaving it out will result in the output device or zone staying on until the panel is reset).
  • Page 26: What Is Day/Night Sensitivity

    Day/Night Sensitivity allows the user to automatically force the sensitivity of What is "Day/Night" selected addressable detectors to either a HIGH or LOW setting at a pre- Sensitivity? programmed time of day. Note: Day/Night Sensitivity must enabled (and the HIGH and LOW sensitivity zones must be assigned) in either Full or Partial System Programming.
  • Page 27 Selected Listing NFPA Standard Default Module Programming L1M96 - "EVGA" Type ID NFPA 72-1993 Must be used to activate Notification Appliances Local Fire Alarm Systems during a general alarm condition. L1M97 - "GAS" Type ID NFPA 72-1993 Must be used to connect to a Municipal Box for the Auxiliary Fire Alarm Systems purpose of alarm transmission.
  • Page 28: Section Four: Serial Communications

    Section Four: Serial Communications CRT Terminal Does Not The CRT terminal has a blank screen with a blinking cursor but does not display any information. Display Any Data. Corrective Action: 1) Verify that the CRT has 120 VAC connected and is turned on. 2) Verify that the SIB to DIB ribbon cable is installed.
  • Page 29: After Adding The Sib To The Panel The Eia-232 Interface Works But The Eia-485 Does Not

    When adding a SIB-2048, SIB-2048A or a SIB-NET to the panel, the Serial After Adding a SIB-2048, Interface Board must first be physically installed and then installed in software. If SIB-2048A or SIB-NET to the board is plugged in but not enabled in software, the EIA-232 interface will the Panel, the EIA-232 work, but the EIA-485 will not.
  • Page 30: How Far From The Panel Can The Crt Or Printer Be Located

    The UL Listed maximum distance is 50 feet. In non-listed applications, short How Far From the Panel haul modems can be used to extend this distance. (Refer to the Installation Can the CRT or Printer Manual.) be Located? The DIA has an EIA-485 Yes.
  • Page 31: Section Five: Am2020/Afp1010 Trouble Codes

    Section Five: AM2020/AFP1010 Trouble Codes The microprocessor on the CPU has a number of tasks that it must continually T00 CPU Executive accomplish. The executive routine keeps track of these tasks and sequentially Routine Re-entered. sends them to the microprocessor. The "micro" is given a certain amount of time to accomplish each task.
  • Page 32 Each time the system is powered up or reset, the CPU performs a test of both T05 CPU External RAM the static RAM and nonvolatile RAM chips. This involves alternately writing Test Error. zeros and ones to each memory location on these chips and reading the information back.
  • Page 33 2) If the trouble does not clear, call Notifier Technical Support. T0A Installation Error or The AVPS-24 is an Audio Visual Power Supply that is designed to be mounted in the AM2020/AFP1010 cabinet. The AVPS-24 is supervised through the use of a CPU/AVPS-24 Problem.
  • Page 34 with the trouble cable. If yes, see below. 2) Confirm that AC power is present at the AVPS-24 and the circuit breaker is not tripped. 3) Make sure that the AVPS-24 has battery power. 4) Replace the AVPS-24. 5) If the trouble does not clear, call Notifier Technical Support. This specific Trouble Code is generated when an earth fault is detected on the T10 Ground (Earth) Fault system common.
  • Page 35 2) If cable appears to be connected properly, remove cable and check continuity with a voltmeter, replace cable if necessary. This trouble will occur when the Main Power Supply (MPS-24A) has either lost T15 A.C. Power (Main) AC power or has detected a brown out condition. In either case, the power Loss.
  • Page 36 Corrective Action: 1) Confirm that what is in Full System Programming actually matches what is installed in the panel. 2) Verify that the ISIB is properly mated to the ICA-4L. 3) Check the software EPROM number on the ISIB and verify that it is compat ible with the other system boards.
  • Page 37 Trouble Codes T2A, T3A, T4A,...etc. apply to Loop Interface Boards 1 through 10 T2A LIB #1 SCB respectively. SCB stands for Serial Communications Bus. The CPU uses the Receive Error. SCB to communicate with each Loop Interface Board. The CPU and LIBs constantly handshake with each other.
  • Page 38 TC8 Catastrophic CPU During normal operation, the CPU and DIB are continually sharing information. This trouble will be generated by the Display Interface Board if it does not Board Communications receive any messages from the CPU for an entire minute. Fault.
  • Page 39 generated. Corrective Action: 1) Remove power from the AM2020/AFP1010, batteries first and then AC. Wait one minute. Reapply power - AC first, then batteries. 2) If trouble does not clear, call Notifier Technical Support. TCD DIB Data Message During the normal DIB polling/response cycle, which is explained above, this trouble will be generated if the response received by the DIB is invalid or corrupt.
  • Page 40 DIA and both the printer and CRT. A DUART failure can be caused by a static discharge that momentarily confuses and locks up the DUART. Corrective Action: 1) Remove power from the AM2020/AFP1010, batteries first and then AC. Wait one minute. Reapply power - AC first, then batteries. 2) Check programming.
  • Page 41 Corrective Action: 1) Check the status of the printer. This trouble is produced when the panel is in Walk Test mode. It is a reminder TD6 Fire Protection is that all of the LIB boards that are participating in Walk Test are incapable of Limited During Walk Test.
  • Page 42 Corrective Action: 1) Remove power from the AM2020/AFP1010, batteries first and then AC. Wait one minute. Reapply power - AC first, then batteries. 2) If the trouble does not clear, call Notifier Technical Support. This is an indication that the 20-conductor ribbon cable (part number 71046) that TF3 DIB to SIB Cable connects the DIB (Plug J4) to the SIB (Plug P4) is either missing or defective.
  • Page 43 3) Make sure the UPDL program is running and is accessing proper COM port. 4) If the trouble does not clear, call Notifier Technical Support. TF7 Upload/Download The Upload/Download must be enabled in Partial System Programming. A TF7 Trouble Code will be produced if the upload/download computer sends an invalid Data Message Received message to the 485 Interface.
  • Page 44 4) Confirm that the 120 ohm anti-reflection resistor is in place at the end of the annunciator loop. 5) Make sure the proper gauge wire is being used and that the maximum wiring distances are not being exceeded for both the EIA-485 and 24 VDC power loops.
  • Page 45 NOTES AM2020/AFP1010 Troubleshooting Guide 50432 Revision A 8/13/97 www.PDF-Zoo.com firealarmresources.com...
  • Page 46 NOTES AM2020/AFP1010 Troubleshooting Guide 50432 Revision A 8/13/97 www.PDF-Zoo.com firealarmresources.com...
  • Page 47 NOTES AM2020/AFP1010 Troubleshooting Guide 50432 Revision A 8/13/97 www.PDF-Zoo.com firealarmresources.com...
  • Page 48 Limited Limited W W W W W arr Limited anty anty Limited Limited arranty anty anty NOTIFIER TIFIER TIFIER TIFIER ® ® ® ® ® warrants its products to be free from defects in materials and workmanship TIFIER for eighteen (18) months from the date of manufacture, under normal use and service. Products are date stamped at time of manufacture.

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