CallerID Whozz Calling Basic POS 2 Product Manual page 3

Introduction
The Whozz Calling? Basic POS units capture Caller ID data and sends this information to a computer via RS232 serial
port, USB (using a USB-to-Serial adaptor cable), or an Ethernet link depending on the model purchased. If Ethernet,
also refer to the Ethernet Link Supplement.
The Whozz Calling? Basic POS reports Caller ID information with associated telephone line number. Caller ID
information consists of date, time, caller's phone number and caller's name (when name is delivered by phone
company). This information is sent to the computer immediately after Caller ID data is captured. All options, formats,
and addresses are set using DIP switches located on the front panel of the unit.
Telephone Line and Serial Communication Requirements
The Whozz Calling? POS is designed to collect call data from standard analog central office telephone lines. It will not
work properly when connected to extensions (or station) lines coming from a telephone switch. Connect the unit only
to analog phone lines or phone lines that have been converted to analog signaling (i.e. Cable box converters, analog
terminal adaptors, etc.).
If your unit connects to a computer through a serial port, the serial port must be functioning correctly and no other
software application can be accessing this same port. This unit will work with any serial port or COM number setting
that your software supports. If you do not have an available serial port on your computer, a USB-to-serial adaptor cable
can be used. These can be found at any computer store or most office supply outlets. The USB-to-serial adaptor cable
must be verified as, "correctly installed and operational" within the Windows device Manager
If you unit connects via Ethernet cable, plug it into any switch or router on your Local Area Network. Use the Ethernet
Configuration Tool located at www.CallerID.com/Downloads/Diagnostic-Tools/ to set the unit to a static IP address
within your IP scheme and outside any DHCP range. Refer to the Ethernet Supplement for more details.
Connecting the Phones Lines
The unit will only capture Caller ID when connected to the central office phone lines coming into the building. The
unit will not function properly when connected to extension lines from a telephone switch. If your wiring is modular,
simple modular splitters will be required to form a "Y", "T", or branching circuit such that each phone line can connect
to the Whozz Calling? Basic POS unit in parallel.
If your existing telephone wiring is not modular, consisting of "punched down" solid wire connections, it is
recommended that a qualified telephone technician install modular connectors for the installation. Figure 2 diagrams
the parallel connections required for proper installation.
4-Wire (RJ14) Phone Cord Connections
Most modular phone cords contain 4 wires which can supply two phone lines (2 wires for each line.) Your wiring
scheme may have either 1 phone line connected (RJ11 – using 2 wires) or 2 phone lines connected (RJ14 – using all 4
wires). The modular connectors on the unit are equipped to handle only 1 phone line per channel (RJ11 connection). If
you have 2-line, RJ14 connections, consult with a telephone technician to convert them to a compatible single line,
RJ11 wiring.