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Your Philips Shaver is damaged
It is possible that your Philips Shaver is damaged to such an extent that the motor cannot run
anymore. In this case, please contact us to see how we can further help.
My Philips Shaver is making a loud noise
If your shaver is making a strange or loud noise, it is probably because it is not assembled
correctly. This can cause a rattling noise and we advise that you reassemble your shaver. For
full instructions on how to do it, refer to your user manual. You can also refer to the video
below that shows you how to remove the shaving heads and how to install them again.
My Philips Shaver is not turning on
If your Philips Shaver is not working or turning on, read below the possible causes and our
advice on how to solve them yourself.
Your Philips Shaver is not charged
If you have a rechargeable Philips Shaver, it is possible, that its battery has run out. We advise
you to charge your shaver and then try turning it on again. For details on how to charge your
shaver, please refer to the user manual.
If your Philips Shaver is not rechargeable then it should be plugged in to a working electric
socket while in use.
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