Beltone Imagine IMG1786-DWC User Manual

Beltone Imagine IMG1786-DWC User Manual

Behind-the-ear power hearing aids, rechargeable

Advertisement

Quick Links

User guide
Beltone Behind-The-Ear power hearing aids, Rechargeable

Advertisement

Table of Contents
loading

Summary of Contents for Beltone Imagine IMG1786-DWC

  • Page 1 User guide Beltone Behind-The-Ear power hearing aids, Rechargeable...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Rechargeable Program Beep Description One beep Two beeps Three beeps Four beeps...
  • Page 3: Table Of Contents

    Table of Contents Introduction Getting to know your hearing aid Charging your hearing aids Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Advanced options Wireless accessories Cleaning and caring for your hearing aids Tinnitus Management General warnings and cautions Cyber security warnings...
  • Page 5: Introduction

    Introduction Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day. NOTE: Read this booklet carefully BEFORE using your hearing aids. Intended purpose • The hearing aid is intended to compensate for hearing impairment by amplifying and transmitting sound to the ear.
  • Page 6 • History of active drainage from the ear within the previous 90 days. • History of sudden or rapidly progressive hearing loss within the previous 90 days. • Acute or chronic dizziness. • Unilateral hearing loss of sudden or recent onset within the previous 90 days. •...
  • Page 7 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could Medical Device. lead to minor and moderate injuries. NOTE: Advice and tips on how to handle By prescription only (US). your hearing aid better.
  • Page 8: Getting To Know Your Hearing Aid

    3. Microphone inlets 4. LED green indicator light (See page 14) 5. Program button 6. Volume control 7. Left/Right identification Left = blue. Right = red. 8. DAI (Direct Audio Input) connector NOTE: Use only original consumables from Beltone, e.g. tubes. Getting to know your hearing aid...
  • Page 9: Charging Your Hearing Aids

    Charging your hearing aids We recommend that you fully charge your hearing aids before using them. This is just a precaution to make sure that you don't run out of power unexpectedly. To learn how to charge your hearing aids, please consult the user guide for your hearing aid charger.
  • Page 10 • For safety reasons, use only the charger provided with your hearing aid. • When traveling, consult your airline about any rules for transportation of your hearing aid and charger. Low battery alert When the batteries are low on power, the volume in your hearing aids will momentarily reduce and a melody will play every 15 minutes until there is no more power - then your hearing aids will turn off.
  • Page 11: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right Left hearing aid (blue marking) Right hearing aid (red marking) Colour marking shown here CAUTION: If you have two hearing aids, they may be programmed differently. Do not swap them as this could damage your hearing.
  • Page 12 Inserting earmoulds into your ears 1. Hold the earmould between 3. Turn the top part of the 4. Place the hearing aid firmly your thumb and index finger and earmould gently backwards and behind the ear and make sure it position its sound outlet in your forwards so it tucks behind the sits securely.
  • Page 13: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears 1. Lift the hearing aid from behind your 2. Using your thumb and index finger, gently pull the earmould ear. Let it hang beside your ear (not the hearing aid or the tube) loose from your ear. Remove momentarily.
  • Page 14: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off To turn your hearing aids on or off, press the push button for 5 seconds. Pressing the button for other lengths of time enables other functions such as flight mode and streaming. These are described elsewhere in this manual.
  • Page 15 To increase the volume, briefly press the top part of the To reduce the volume, briefly press the bottom volume control button. part of the button. You can also adjust the volume by means of a Beltone remote control or the Beltone HearMax™ app. Using your hearing aids...
  • Page 16 When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits, the hearing aid responds with a low-pitched beep. Your hearing aid can be programmed with an additional function for the volume control: "Long press on the bottom part of the button".
  • Page 17 The number of beeps indicates which program you have selected (one beep = program 1, two beeps = program 2 and so on). You can also change programs using a Beltone remote control or the Beltone HearMax™ app. Using your hearing aids...
  • Page 18 NOTE: • If you have two hearing aids with synchronisation enabled, a change of program on one hearing aid automatically applies to the second hearing aid as well. The same number of beeps will then sound in the second hearing aid. •...
  • Page 19 • If there is no sound from your hearing aids in a teleloop system with an active Telecoil function, the teleloop system may not be turned on or may not be operating correctly. • The sound from the teleloop and the hearing aid microphones can be mixed according to your preference.
  • Page 20 • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 26. Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider.
  • Page 21 If you experience frequent signal loss or noise during calls, move the Auto-Phone magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. How to use Auto-Phone 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active.
  • Page 22 NOTE: • You may need to move the telephone receiver slightly to find the best position for a reliable Auto- Phone activation and a good hearing experience on the telephone. • If your hearing aids have enabled the Asymmetric Phone Handling functionality, the hearing aid on the non-phone ear automatically attenuates.
  • Page 23 issue a statement, we recommend keeping the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive devices (e.g. pacemakers). Direct Audio Input You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI.
  • Page 24 Connecting a DAI adapter 1. Align the tip of your DAI adapter with the groove on 2. Move the adapter 3. Click the adapter onto the "stomach" of the hearing aid. towards the bottom of the hearing aid. the hearing aid. Disconnecting a DAI adapter •...
  • Page 25 Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on (DAI) receiver. • Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes /oil rigs.
  • Page 26: Advanced Options

    The Beltone HearMax™ app uses the above-mentioned advanced technologies to send and receive signals between the hearing aids and mobile devices. You can use the Beltone HearMax™ app designed for your hearing aids to obtain updates to your hearing aids, find your hearing aids, check their battery status, or as a remote control to change programs or adjust the volume.
  • Page 27 Only connect your hearing aid to the official Beltone mobile device app. • The app must only be used with Beltone hearing aids for which they are intended, and Beltone takes no responsibility if the app is used with other hearing aids.
  • Page 28 Beltone Remote Care and Beltone Remote Care Live (optional) Beltone Remote Care If you have signed up to use Beltone Remote Care available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.
  • Page 29: Wireless Accessories

    Wireless accessories Our wireless eco-system features a comprehensive range of seamlessly integrated wireless accessories. These let you stream high quality stereo sound and speech directly to your hearing aids. Available wireless accessories and their features • A TV streamer streams audio from a TV and most other audio sources to your hearing aids at a volume that suits you.
  • Page 30 Please contact your hearing care professional for an overview of compatible wireless accessories that are approved by Beltone A/S. • You should only use Beltone wireless accessories with your wireless hearing aids. Low battery alert when paired with wireless accessories NOTE: Your batteries will drain faster when you use wireless functions like streaming from your TV with our TV streamer.
  • Page 31 3 even tones and 1 longer tone You can check the battery status in the Beltone HearMax™ app. Flight Mode / Wireless Communication Off Mode Your hearing aids can receive wireless signals. For example, they can be controlled from your mobile device or remote control.
  • Page 32 Turning off wireless communication (activating Flight Mode) 1. Turn off your hearing aid. 2. Press the button for 9 seconds. 3. Your hearing aid will double-flash four times. If you are wearing your hearing aids at the time, you will hear double tones ( ) for about 10 seconds, meaning the hearing aid is now in Flight Mode.
  • Page 33: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Cleaning tools These cleaning tools come with your hearing aids: 1. Soft cloth. 2. A brush with a battery magnet. Cleaning and caring for your hearing aids...
  • Page 34 General instructions for care and maintenance NOTE: To ensure you get the highest quality experience and longest useful lifetime out of your hearing aids, it is important to clean and care for them. Keeping your hearing aids in perfect working order is easily done – just follow these steps: 1.
  • Page 35 CAUTION: • Never use alcohol or other cleaning solutions to clean your hearing aids. This can damage your hearing aids and may cause a skin reaction. • Ear wax or other residue on your hearing aids can cause an infection. To avoid this, clean your hearing aids as instructed.
  • Page 36 NOTE: • Never try to put the bristles of the small brush or the cleaning wire into the microphone inlets. This can damage your hearing aids. • Use a soft, dry cloth to wipe your earmoulds clean. The earmould 1. Remove the earmould and tubing from the hearing 3.
  • Page 37 NOTE: Your earmould tubing may become stiff, brittle or discoloured over time. Contact your hearing care professional regarding tube changes. Changing the microphone filter The two microphones on the back of your hearing aid are protected by a microphone filter. If you experience sound deterioration or increased difficulty identifying where the sounds come from, changing the filters may help.
  • Page 38 2. Insert the removal tip into the used microphone filter and then pull the tool straight out. It is important to pull it straight and not on an angle. Inserting the new microphone filter 1. Insert the other end of the 2.
  • Page 39 CAUTION: Use only accessories intended for use with your hearing aids. Consult your hearing aid professional for more information. Storing your rechargeable hearing aids When not in use, place your hearing aids in the plugged-in charger and charge them, so they are ready for use when you need them.
  • Page 40: Tinnitus Management

    Tinnitus Management Tinnitus Breaker Pro module Your Beltone hearing aid includes the Tinnitus Breaker Pro (TBP) module, a tool for generating sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. The TBP can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.
  • Page 41 User instructions for the TBP module Description of the device The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus. Explanation of how the device functions The TBP module is a frequency and amplitude shaped white-noise generator.
  • Page 42 For hearing aids where ear-to-ear synchronisation is enabled, your hearing care professional can also enable environmental monitoring synchronisation so that the TBP noise level is automatically adjusted simultaneously in both hearing aids dependent on the background sound level. Additionally, since the hearing aid has a volume control, the background noise level monitored by the hearing aid and the volume control can be used simultaneously to adjust the generated noise level in both hearing aids.
  • Page 43 Using TBP with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TBP control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TBP functionality during fitting of the hearing aid.
  • Page 44 The white noise signal can be modulated in amplitude with an attenuation depth of up to 14 dB. Prescription use of this device The TBP module should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound.
  • Page 45 Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 46 • Discontinue use of the sound generator and consult promptly with a licensed physician if you experience any of the following conditions: 1. Visible congenital or traumatic deformity of the ear. 2. History of active drainage from the ear within the previous 90 days. 3.
  • Page 47 • Use of the Beltone Remote Care for remote settings of the tinnitus sound generator should only be performed by the parent or legal guardian in cases where the user is a minor. Tinnitus Breaker Pro warning to hearing care professionals...
  • Page 48 CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations. In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when this is set to a level of 85 dB SPL or above. When the sound generator is set to levels of 90 dB SPL or above the user should not use the sound generator for more than two (2) hours per day.
  • Page 49: General Warnings And Cautions

    • See also "Contra-indications", page 5 • For safety reasons, use only the charger supplied by Beltone. • Do not wear your hearing aids while being exposed to radiation. Some types of radiation, e.g. from MRI or CT scanners, can affect the settings in your hearing aids, causing malfunction and potentially damage to your hearing.
  • Page 50 • Never use your hearing aids in places with explosive gases such as mines, oil fields or similar unless these areas are certified for hearing aid use. Using your hearing aids in places that are not certified for hearing aid use can be dangerous. •...
  • Page 51 CAUTION: • Use your hearing aids as your hearing care professional recommends. Incorrect use may damage your hearing. • Do not use a broken hearing aid. It may not work properly and may be harmful to your hearing. It may also cause scratches or sores due to sharp edges.
  • Page 52 • If you suspect that you have a foreign object in your ear canal, consult your hearing care professional. These objects can be harmful and can cause an infection in your ear. • If you have a sore or injury where your hearing aid touches your ear or head, continued use of the hearing aid may cause it to worsen or prevent it from healing.
  • Page 53: Cyber Security Warnings

    If your device plays the pairing sound at an unexpected time, this could indicate someone has gained access to your device. • Only connect your hearing aid to the official Beltone mobile device app. • Only apply remote fine tuning updates that you are expecting.
  • Page 54: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmould inserted correctly in Re-insert it. "whistling" the ear? Is the volume very loud? If you have increased the volume, try reducing it. Are you holding an object (e.g. a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and...
  • Page 55 Issue Potential cause Potential solution No sound Is the hearing aid turned off? Turn it on. Is the hearing aid in telecoil mode? Switch to the microphone program. Is the hearing aid charged? Place the hearing aid in the charger for charging.
  • Page 56 Issue Potential cause Potential solution Hearing aid is not charging Does the hearing aid sit correctly in Reinsert the hearing aid in the the charger? charger. Is the hearing aid charger plugged Plug the charger into a power source. into a power source? (See the user guide for your charger.) Still having an unresolved Consult your hearing care...
  • Page 57: Warnings To Hearing Care Professionals (Us Only)

    Warnings to hearing care professionals (US only) Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to get full benefit from it.
  • Page 58 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8. Pain or discomfort in the ear. Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
  • Page 59 evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation because hearing loss may cause problems in language development and the educational and social growth of a child.
  • Page 60: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 61 During transport or storage, the temperature should not exceed the limit values of: • -25 °C (-13°F) to +5 °C (41°F) • +5 °C (41 °F) to +35 °C (95 °F) at a relative humidity up to 90 %, non-condensing • >+35 °C (95 °F) to +70 °C (158 °F) at a water vapour pressure up to 50 hPa. Warm-up time: 5 minutes.
  • Page 62 Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 63 In EU: The device conforms to the General Safety and Performance Requirements according to Annex I of the EU Medical Device Regulation 2017/745 (MDR). • Hereby, Beltone A/S declares that the radio equipment type CABR80 is in compliance with Radio Equipment Directive 2014/53/EU (RED). •...
  • Page 64 Hearing aid variants Power Behind-the-Ear (PBTE) hearing aids of type CABR80 with FCC ID X26CABR80, IC number 6941C- CABR80 and a rechargeable Li-Ion battery are available in the following variants: IMG1786-DWC, IMG986-DWC, IMG686-DWC, IMG486-DWC, IMG1786-DWHC, IMG986-DWHC, IMG686- DWHC, IMG486-DWHC This device transmits and receives RF signals in the frequency range of 2.4 GHz - 2.48 GHz. Nominal RF output power transmitted at 2.4 GHz is: ≦...
  • Page 65: Technical Specifications

    Technical specifications Power BTE Models:IMG1786-DWC, IMG986-DWC, IMG686-DWC, IMG486-DWC Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) dB SPL 500 Hz 800 Hz Total harmonic distortion Frekvens (Hz) 1600 Hz Full-On and Reference Test Gain...
  • Page 66 High Power BTE Models: IMG1786-DWHC, IMG986-DWHC, IMG686-DWHC, IMG486-DWHC Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) dB SPL 500 Hz 800 Hz Total harmonic distortion Frequency (Hz) 1600 Hz Full-On and Reference Test Gain...
  • Page 67: Additional Information

    Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 68 Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2022 GN Hearing Care Corporation. All rights reserved. Beltone is a trademark of GN Hearing Care Corporation. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S.
  • Page 69 Notes Additional information...
  • Page 70 Notes Additional information...
  • Page 71 Notes Additional information...
  • Page 72 Tel.: (free) 0800 900 126 beltone.com/en-au beltone.com/en-au Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer Beltone A/S and the competent authority of the EU Member State in which the user and/or patient is established.

Table of Contents