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Related Manuals for Beltone Imagine IMG1763-DRWC
Summary of Contents for Beltone Imagine IMG1763-DRWC
- Page 1 User guide Beltone Receiver-In-Ear hearing aids...
- Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number £ Rechargeable £ Zinc-Air 312 £ Zinc-Air 13 Battery type Dome/ earmould Closed dome Open dome Power dome £ Tulip dome £ RIE earmould type £...
- Page 3 Table of Contents Hearing aid information Introduction Getting to know your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Advanced options Cleaning and caring for your hearing aids Wireless accessories Tinnitus Management General warnings and cautions...
- Page 4 Hearing aid information...
- Page 5 Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. NOTE: Read this booklet carefully BEFORE using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.
- Page 6 For devices including a dome The dome is intended to be connected to a receiver tube on the hearing aid. The dome is intended to ensure that the sound outlet of the hearing aid is placed in the ear canal. This accessory is intended to be used by the same age group as the hearing aid.
- Page 7 Getting to know your hearing aid Rechargeable model *Open dome is shown - yours may look different. Getting to know your hearing aid...
- Page 8 Zinc-Air battery model (312) *Open dome is shown - yours may look different. **Inside battery compartment. Getting to know your hearing aid...
- Page 9 Zinc-Air battery model (13) *Open dome is shown - yours may look different. **Inside battery compartment. Getting to know your hearing aid...
- Page 10 Domes and earmoulds Tulip dome Closed dome Open dome Power dome Custom earmould Domes are all light grey. Receivers and sports lock Your receiver may have a micro- Your hearing aids are colour- The sports lock helps keep your phone as shown here. coded.
- Page 11 Preparing your hearing aids for use Battery warnings — all models WARNING: Batteries are harmful for the environment. Therefore, never try to burn them – dispose of your used batteries according to your country’s regulations or return them to your hearing care professional.
- Page 12 • Battery leakage can cause chemical burns. If you get exposed to battery leakage material, rinse immediately with warm water. If you get chemical burns, redness or skin irritation from battery leakage, seek medical attention. Battery warnings — Zinc-Air battery models WARNING: •...
- Page 13 Inserting the battery into your hearing aid — Zinc-Air battery models 1. Open the battery door with 2. Remove the packaging and 3. Insert the new battery, with your fingernail. Remove the protective foil from the new the plus (+) sign correctly old battery (if there is one).
- Page 14 At night, switch off the hearing aids and open the battery doors completely to allow moisture to evaporate and prolong the hearing aids’ lifespan. If the hearing aids are experiencing frequent loss of connection to wireless accessories, contact your hearing care professional for a list of low impedance batteries. Charging your hearing aids —...
- Page 15 Low battery warning when paired with wireless accessories (all models) NOTE: The batteries drain faster when you use wireless functionalities like streaming from your smartphone or from your TV via our TV streamer. As the battery power goes down, the wireless functions stop working.
- Page 16 Placing your hearing aids in your ears Distinguishing left from right Left = blue Right = red CAUTION: If you have two hearing aids, they may be programmed differently. Do not swap them as this could damage your hearing. Your hearing aids are colour-coded. Left = blue. Right = red. If your hearing aids are not colour coded, ask your hearing care professional to add colour-coding.
- Page 17 Inserting the receiver dome into your ear If your hearing aids have domes, follow these instructions: 1. Hang the hearing aid over the 2. Hold the receiver wire where 3. Push the dome far enough top of your ear. it bends and gently into your ear canal so that the place/push the receiver dome wire rests against your head.
- Page 18 To avoid whistling, ensure that the wire and dome fit correctly into your ear. If you continue to experience whistling, check the troubleshooting guide for other possible reasons and solutions. Sports lock If you are very active, your hearing aids may move from the correct position. To avoid this, your hearing care professional can attach and adjust a sports lock to the receiver.
- Page 19 Inserting earmoulds into your ears If your hearing aids have earmoulds, follow these instructions: 1. Hold the earmould between 2. Slide the earmould into your 3. Place the hearing aid behind your thumb and index finger ear with a gentle, twisting your ear and ensure it is and position the sound outlet movement.
- Page 20 NOTE: When inserting an earmould, it may help to pull your ear up and outward with the opposite hand. Placing your hearing aids in your ears...
- Page 21 Removing your hearing aids from your ears Removing receiver domes from your ears If your hearing aids have domes, follow these instructions: 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the dome out of your ear canal.
- Page 22 Removing earmoulds from your ears If your hearing aids have earmoulds, follow these instructions: 1. Lift the hearing aid from behind your 2. Using your thumb and index finger, gently pull the ear. Let it hang beside your ear earmould (not the hearing aid or the wire) loose from your momentarily.
- Page 23 Using your hearing aids Turning your hearing aids on and off You can turn on your hearing aids either before or after you place them in your ears. Your hearing aids always start on program 1 at the pre-set volume. Turning your hearing aids on and off —...
- Page 24 Your hearing aids turn off automatically when you place them in the charger and they turn on automatically when you remove them from the charger. Turning your hearing aids on and off — Zinc-Air battery models To turn your hearing aid on, close the battery door. To turn the hearing aid off, open the battery door (with your fingernail) Delayed Activation...
- Page 25 Using the push button/multi-function button These buttons allow you to use a variety of listening programs. Each program is suitable for a different situation. Push button Multi-function button Listening programs Your hearing care professional can activate one or more listening programs in your hearing aids. These programs can help you in specific situations.
- Page 26 Programs All-Around The best option if you want only one program. Restaurant For use in noisy places such as restaurants and social gatherings. Music For listening to music. Acoustic phone A special program for phone conversations. Outdoor For outdoor use. For use if you have a phone with a telecoil.
- Page 27 Changing programs To change the program, press the button and hold it for three seconds. Your hearing aids will beep to confirm the change. Continue pressing it to scroll through the programs available to you. To get back to the default listening program, keep scrolling, or turn your hearing aids off and on again.
- Page 28 Using the push button 1. Push the button to switch from one program to the next. 2. You will hear one or more beeps. The number of beeps indicates which program you have selected. 3. When you turn your hearing aids off and on again, they will return to the default settings, which are program 1 and the pre-set volume.
- Page 29 Button action Default setting New setting Short press up Increase volume Short press down Decrease volume Long press up (3 seconds) Change program Long press down (3 seconds) Activate streaming Controlling the volume If your hearing care professional has activated your volume control, follow these instructions: To increase the volume, briefly press the top To reduce the volume, briefly press the bot- part of the button.
- Page 30 Streaming Sound to your hearing aids Press the bottom part of the button and keep it pressed for three seconds. Your hearings aids will start streaming from the audio device you have chosen. Before you can stream to your hearing aids, you must pair them with your audio device.
- Page 31 When you select the Telecoil function, your hearing aid picks up signals from the teleloop or your HAC telephone. Your hearing care professional can activate the Telecoil program. NOTE: • The telecoil does not work without a teleloop (that is, an induction loop) or an HAC telephone. •...
- Page 32 Advanced options Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
- Page 33 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.
- Page 34 Beltone Remote Care (optional) If you have signed up to use Beltone Remote Care with your hearing aids, you can have your hearing aids adjusted remotely without needing to visit your hearing care professional. All you need is a smart device that is Internet enabled.
- Page 35 NOTE: Your hearing aids will turn off during the install and update process. For optimum performance, ensure your hearing aids are connected to the Beltone HearMax™ app and placed close to the iPhone, iPad , iPod touch or Android smartphone.
- Page 36 Auto-Phone warnings WARNING: • Swallowing a magnet can be harmful to your health. If a magnet is swallowed, seek immediate medical attention. • Keep magnets out of reach of pets, children and people with cognitive, intellectual or mental health challenges. •...
- Page 37 3. Place the magnet on the Use a recommended cleaning magnet. phone. agent. CAUTION: • If you experience frequent signal loss or noise during calls, move the Auto-Phone magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. Advanced options...
- Page 38 How to use Auto-Phone 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active. NOTE: • You may need to move the telephone receiver slightly to find the best position for a reliable Auto- Phone activation and a good hearing experience on the telephone.
- Page 39 Flight Mode (optional) Your hearing aids can be controlled from your smartphone or Remote Control – this option can be added by your hearing care professional. In some areas you will be required to turn off wireless communication. CAUTION: When boarding a flight, follow airline instructions and turn off hearing aid wireless functionality when and as directed.
- Page 40 2. Wireless communication will be activated after 10 seconds. Turning off wireless communication (activating Flight Mode) - Rechargeable model 1. Turn off your hearing aid. 2. Press the button for 9 seconds. 3. Your hearing aid will double-flash four times. If you are wearing your hearing aids at the time, you will hear double tones ( ) for about 10 seconds, meaning the hearing aid is now in Flight Mode.
- Page 41 Cleaning and caring for your hearing aids Cleaning tools These cleaning tools come with your hearing aids: 1. Soft cloth. Your hearing care professional may give you a set of wax filters. 2. Brush with battery magnet. Cleaning and caring for your hearing aids...
- Page 42 General instructions for care and maintenance NOTE: To ensure you get the highest quality experience and longest useful lifetime out of your hearing aids, it is important to clean and care for them. Keeping your hearing aids in perfect working order is easily done – just follow these steps: 1.
- Page 43 CAUTION: • Never use alcohol or other cleaning solutions to clean your hearing aids. This can damage your hearing aids and may cause a skin reaction. • Ear wax or other residue on your hearing aids can cause an infection. To avoid this, clean your hearing aids as instructed.
- Page 44 Daily care and maintenance It is important to keep your hearing aids clean and dry on a daily basis. Use the supplied cleaning tools. 1. Wipe your hearing aids with the cloth. 2. Swipe the small brush across the microphones. If your receiver has a microphone, remember to brush that one as well.
- Page 45 NOTE: Never try to put the bristles of the small brush or the cleaning wire into the microphone inlets. This can damage your hearing aids. NOTE: • Do not use water to clean your receiver wires or domes • Use a soft, dry cloth to wipe your earmoulds clean •...
- Page 46 Standard domes The illustrations show an open dome, but the procedure is the same for all other domes. Follow these instructions to replace your domes. 1. Remove the used dome by pulling it off the 2. Push the new dome over the ribbed end of the receiver and discard.
- Page 47 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by pulling 2. Push the largest petal back, then off the receiver and discard. This press the tulip dome over the may require a bit of force. ribbed end of the receiver wire.
- Page 48 3. Check that the tulip dome is 4. Push the larger petal forward. This illustration shows securely mounted by verifying that correctly mounted tulip the collar completely covers the domes. Ensure the ribbed end of the wire. large petal is outside the small petal.
- Page 49 Changing the wax filter The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. Consult your hearing care professional for advice on how often you need to do this. It will depend on how much earwax your ears produce.
- Page 50 Removing the old wax filter 1. Remove the dome from 2. Open the wax filter case and take one of the tools out. Each tool has a the receiver wire. small hook in one end and a new wax filter in the other. 3.
- Page 51 Inserting the new wax filter 1. Insert the other end of the tool 2. Gently press the replacement 3. Pull the tool straight out – your into the sound outlet (the end straight into the sound outlet new wax filter will remain in with the replacement filter).
- Page 52 Storing your hearing aids — Zinc-Air battery models 2. When they aren’t being worn, keep your hearing aids dry by leaving the battery doors open. 1. The best storage for your hearing aids is the case they came in. Cleaning and caring for your hearing aids...
- Page 53 These let you stream high quality stereo sound and speech directly to your hearing aids. Please find the list of available wireless accessories and their features below: • Beltone Direct TV Link 2 streams audio from a TV and most other audio sources to your hearing aids at a volume that suits you. •...
- Page 54 Ask your hearing care professional for more information on the range of Beltone wireless accessories. • You should only use Beltone wireless accessories with your wireless hearing aids. For assistance with pairing your hearing aid with any of Beltone accessories, please refer to the user guide for the relevant wireless accessory. Wireless accessories...
- Page 55 Tinnitus Management Tinnitus Breaker Pro module Your hearing aids include the Tinnitus Breaker Pro (TBP) module. The Tinnitus Breaker Pro module is a tool to generate sounds to be used in a Tinnitus Management Program to temporarily relieve patients suffering from Tinnitus. The TBP can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist or hearing care professional.
- Page 56 User instructions for the TBP module Description of the device The Tinnitus Breaker Pro (TBP) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus. Explanation of how the device functions The TBP module is a frequency and amplitude shaped white-noise generator.
- Page 57 If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing care professional can set the TBP Module so that it becomes audible exclusively in such surroundings. The overall sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing care professional will review with you the need for having such a control.
- Page 58 TBP volume control The sound generator is set to a specific loudness level by the hearing care professional. When switching the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amount of stimulus, to the liking of the user.
- Page 59 TBP - Technical specifications Audio signal technology Digital. Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz...
- Page 60 Prescription use of this device The TBP module should be used as prescribed by your doctor, audiologist or hearing care professional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound. To adjust TBP, please consult your hearing healthcare professional.
- Page 61 Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
- Page 62 CAUTION: • Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation. •...
- Page 63 4. Acute or chronic dizziness. 5. Unilateral hearing loss of sudden or recent onset within the previous 90 days. 6. Audiometric air-bone gap equal to or greater than 15dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8.
- Page 64 General warnings and cautions WARNING: • A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid, if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: –...
- Page 65 hearing care professional. These objects can be harmful and can cause an infection in your ear. – If you experience skin irritation – If excessive ear wax accumulates with the use of the hearing aid • Do not wear your hearing aids while being exposed to radiation. Some types of radiation, e.g. from MRI or CT scanners, can affect the settings in your hearing aids, causing malfunction and potentially damage to your hearing.
- Page 66 • Only use original tubes and domes with your hearing aids. • For safety reasons, use only the charger supplied by Beltone (Rechargeable model). • Only use accessories intended for use with your hearing aids. Consult your hearing aid professional for more information.
- Page 67 • If you have two hearing aids, they may be programmed differently. Do not swap them as this could damage your hearing. Your hearing aids are colour-coded. Left = blue. Right = red. If your hearing aids are not colour coded, ask your hearing care professional to add colour-coding. •...
- Page 68 • When using wireless functions, your hearing aid uses low-powered digitally coded transmissions to communicate with other wireless devices. It is possible, but not likely, that other electronic devices will be affected. If this happens, move the hearing aid away from the affected electronic device.
- Page 69 Troubleshooting Issue Potential cause Potential solution Feedback or Is your earmould or dome inserted correctly in Re-insert it. "whistling" your ear? Is the volume very loud? Reduce the volume. Is the receiver wire broken or is the earmould Visit your hearing care professional. clogged? Are you holding an object (e.g.
- Page 70 Issue Potential cause Potential solution No sound Is the hearing aid turned on? Turn it on. Is there a battery in the hearing aid? Insert a new battery. (Zinc-Air battery models) Is the battery still good? Replace with a new battery. (Zinc-Air battery models) Is the hearing aid charged? Charge the hearing aid.
- Page 71 Issue Potential cause Potential solution Is the battery dirty? Clean it or replace it with a new one. (Zinc-Air battery models)) Is the receiver wire broken or the earmould Consult your hearing care professional. clogged? Is there moisture in your hearing aid? Use a desiccant (drying kit).
- Page 72 Warnings to hearing care professionals (US only) Hearing aid expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to get full benefit from it.
- Page 73 1. Visible congenital or traumatic deformity of the ear. 2. History of active drainage from the ear within the previous 90 days. 3. History of sudden or rapidly progressive hearing loss within the previous 90 days. 4. Acute or chronic dizziness. 5.
- Page 74 The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or hearing aid dispenser to select and fit a hearing aid to your individual needs.
- Page 75 Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
- Page 76 During normal operation the temperature should not exceed the limit values of +5°C (+41 °F) to +40° C (+104 °F), at a relative humidity of 90% , non-condensing. An atmospheric pressure between 700 hPa and 1060 hPa is appropriate. During transport or storage, the temperature should not exceed the limit values of: •...
- Page 77 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Page 78 In EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, Beltone A/S declares that the radio equipment types CAR46A, CAR12A and CAR13A are in compliance with Directive 2014/53/EU. •...
- Page 79 Type designations Hearing aid type designations for models included in this user guide are: CAR46A, FCC ID:X26CAR46A, IC: 6941C-CAR46A CAR12A, FCC ID: X26CAR12A, IC: 6941C-CAR12A and CAR13A, FCC ID: X26CAR13A, IC: 6941C-CAR13A. This device transmits and receives RF signals in the frequency range of 2.4 GHz - 2.48 GHz. Regulatory information...
- Page 80 Symbols WARNING: Points out a situation that could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing aid better. Equipment includes an RF transmitter. Follow instructions for use.
- Page 81 Technical specifications RIE — LP/MP receiver Models: IMG1763-DRWC, IMG1763-DRW, IMG1764-DRW, IMG963-DRWC, IMG963-DRW, IMG964-DRW, IMG663-DRWC, IMG663- DRW, IMG664-DRW , IMG463-DRWC, IMG463-DRW, IMG464-DRW Maximum Output (OSPL-90) Reference test gain (60 dB SPL input) (The 2 lower curves in the Full-On and Ref.Test.Gain chart) Full-on gain (50 dB SPL input) (The 2 upper curves in the Full- On and Ref.Test.Gain chart) Max.
- Page 82 RIE — HP/UP receiver Models: IMG1763-DRWC, IMG1763-DRW, IMG1764-DRW, IMG963-DRWC, IMG963-DRW, IMG964-DRW, IMG663-DRWC, IMG663-DRW, IMG664- DRW, IMG463-DRWC, IMG463-DRW, IMG464-DRW Maximum Output (OSPL-90) Reference test gain (60 dB SPL input) (The 2 lower curves in the Full-On and Ref.Test.Gain chart) Full-on gain (50 dB SPL input) (The 2 upper curves in the Full- Max.
- Page 83 RIE — MM receiver Models: IMG1763-DRWC, IMG1763-DRW, IMG1764-DRW, IMG963-DRWC, IMG963-DRW, IMG964-DRW Reference test gain (60 dB SPL input) Maximum Output (OSPL-90) (The lower curve in the Full-On and Ref.Test.Gain chart) Full-on gain (50 dB SPL input) (The upper curve in the Full-On and Max.
- Page 84 Hearing aid variants Mini Receiver In-the-Ear (RIE) hearing aids of type CAR46A with FCC ID X26CAR46A, IC number 6941C-CAR46A and rechargeable Li-Ion battery are available in the following variants: IMG1763-DRWC, IMG963-DRWC, IMG663-DRWC, IMG463-DRWC. Nominal RF output power transmitted is -11.5 dBm. Mini Receiver In-the-Ear (RIE) hearing aids of type CAR12A with FCC ID X26CAR12A, IC number 6941C-CAR12A and size 312 Zinc-air battery are available in the following variants: IMG1763-DRW, IMG963-DRW, IMG663-DRW, IMG463-DRW.
- Page 85 Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
- Page 86 Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2020 GN Hearing Care Corporation. All rights reserved. Beltone is a trademark of GN Hearing Care Corporation. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S.
- Page 87 Notes Additional information...
- Page 88 Tel.: (free) 1800 658 955 Tel.: (free) 0800 900 126 beltone.com beltone.com /en-au beltone.com /en-au CVR no. 55082715 Any issues relating to the EU M edical Device Directive 93/42/EEC or EU Radio Equipm ent Directive 2014/53/EU should be directed to Beltone A/S.