Polycom VVX 150 Quick Start Manual

Polycom VVX 150 Desktop Telephone
® ®
Quick Start Guide
This guide covers the basic features and operation of the
two-line, entry-level Polycom® VVX® 150 IP desk phone
with Polycom® UC Firmware 5.5.1 or later and SIP 5.8.0
or later.
For more information, refer to the Star2Star Knowledge
Base.
Phone Screens
The VVX 150 2.5" LED screen views:
• Main Menu/Home Screen - Displays menu options
for settings and device
information. Press Home
from any other screen to
display Main Menu.
• Lines Screen - Default
view when phone is idle.
Displays Lines, Favorites
and conditional soft keys.
Access Lines with any of
the following:
• From Calls screen, press Lines.
• Select Lines when off-hook.
• From Calls screen, press C > L.
Copyright © 2019, Star2Star Communications®, LLC. All rights reserved. Star2Star is a registered trademark of Star2Star Communications, LLC. Polycom is a registered trademark of Polycom
Phone Screens - continued
• Calls Screen - Automatically displays list of Active and
Held calls.
• Number of calls displays
under associated Line.
• Press L > C to access Calls
screen from Lines screen.
• Use Navigation/Select key arrows to select a call.
Phone Icons Legend
The following keys display on phone models:
Keys Functions
Displays Home screen or Main Menu.
Turns headset off/on.
Turns speakerphone off/on.
Mutes/unmutes the phone speaker.
Holds a call. Resumes a Held call.
Transfers a call.
Accesses voicemail.
Adjusts the volume.
Place a Call
Only one call can be Active at a time. Do one of the
following to place a call:
• Use the handset, headset or speakerphone, first.
Enter the phone number and Send.
• Enter a phone number and Dial. Use the handset,
headset or speakerphone.
• From Home, select Call. Enter a phone number and
Send.
• From Lines, press the Line key. Enter a phone
number and Send.
• Select a number from Dir > Contact Directory or
Recent Calls > Dial.
Hold and Resume a Call
During an Active call, select Hold. The Hold icon appears
on the screen. Press Res (Resume) to resume call.
Answer a Call
To answer a call, lift the handset or to answer a new call
while on an Active call, press Answer. The current call is
placed on Hold.
The maximum Active, Incoming or Held calls allowed at
one time are 8 calls.
Forward a Call
Manually Forward incoming calls:
1. While the phone is ringing, press Fwd.
2. Enter a phone number and Forward.
Automatically Forward all calls:
1. Press Fwd (Forward) from the Home screen. Select a
Line, if available.
2. Select a Forwarding Type (Always, Busy, No Answer).
If selecting No Answer, enter the number of rings
before the call is forwarded.
3. Enter a forwarding number and Enable.
Disable call forwarding:
1. Select Fwd and a Line, if multiple Lines.
2. Select a Forwarding Type and Disable.
Forward a Call with Find Me / Follow Me:
Set up Find Me / Follow Me in Application Framework
the portal to forward calls, using the linked instructions
Transfer a Call
Transfer a call as follows:
1. Press and hold Tsfr (Transfer).
2. Select Blind or Consultative (Cnslt).
3. Dial a number or choose a Contact.
• If Blind, the call transfers immediately.
• If Consultative, press Transfer or after hearing
the ring-back or speaking with the person.
End a Call
Use one of the following options to end an Active call:
• Replace the handset, press headset or speakerphone
key, or press End.
• To end a call on Hold, resume the call first. Navigate
to Calls, select the call and press Res > End.
Redial the Last Called Number
Re-call the last called number with Redial.
• Navigate to Home > Redial.
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, Inc.
or
May 2019