Service Data - Zanussi ZCG43050WA User Manual

WHAT TO DO IF...
Problem
You cannot activate the appli-
ance.
You cannot activate the appli-
ance.
You cannot activate the appli-
ance.
The burners do not work.
There is no spark when you try
to activate the spark generator.
The flame extinguishes immedi-
ately after ignition.
The flame ring is uneven.
The flame colour is orange or
yellow.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
It takes too long to cook the
dishes or they cook too quickly.
Steam and condensation settle
on the food and in the cavity of
the oven.
The appliance makes noises.

SERVICE DATA

If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre.
The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the
oven cavity. Do not remove the rating plate from the oven cavity.
Possible cause
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
The fuse is blown.
The appliance is too hot.
There is no gas supply.
Burner cap and crown are
placed incorrectly.
Thermocouple is not heated up
sufficiently.
Burner crown is blocked with
food residues.
The oven is deactivated.
The necessary settings are not
set.
The lamp is defective.
The temperature is too low or
too high.
You left the dish in the oven for
too long.
Remedy
Check if the appliance is cor-
rectly connected to the electri-
cal supply.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Wait for the appliance to cool
down.
Check the gas connection.
Place the burner cap and
crown correctly.
After lightning the flame, keep
the knob pushed for equal or
less than 10 seconds.
Make sure that the injector is
not blocked and the burner
crown is clean.
The flame can look orange or
yellow in some areas of the
burner. This is normal.
Activate the oven.
Make sure that the settings are
correct.
Replace the lamp.
Adjust the temperature if nec-
essary. Follow the advice in the
user manual.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
Some metal parts of the appli-
ance expand and contract
when they heat up or cool
down. The noises are normal.
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