Using Support Tools
Starting Dell Diagnostics From the
Drivers and Utilities Disc
NOTE: The Drivers and Utilities disc may
not ship with your computer.
Drivers and Utilities disc.
Shut down and restart the computer.
When the DELL
logo appears, press <F12>
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
desktop; then, shut down your computer
and try again.
NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
When the boot device list appears, highlight
CD/DVD/CD-RW and press <Enter>.
the menu that appears and press <Enter>.
<Enter> to proceed.
the numbered list. If multiple versions are
listed, select the version appropriate for your
Select the test you want to run.
If you encounter a problem during a test,
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
"Contacting Dell" on page 75).
Boot from CD-ROM option from
1 to start the CD menu and press
Run the 32 Bit Dell Diagnostics from