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inform PYRAMID DSP PREMIUM Series Installation And Operating Manual

Three phase in – three phase out uninterruptible power systems 10-400kva
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PYRAMID DSP PREMIUM SERIES
THREE PHASE IN – THREE PHASE OUT
10-400kVA
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UNINTERRUPTIBLE POWER SYSTEMS
288717222 INF511-Y01-U734-1-01

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  • Page 1 PYRAMID DSP PREMIUM SERIES THREE PHASE IN – THREE PHASE OUT 10-400kVA UNINTERRUPTIBLE POWER SYSTEMS 288717222 INF511-Y01-U734-1-01...

  • Page 2: Important Notices

    Inform Company, except as allowed under the copyright laws. The manufacturer reserves the rights to change the technical specifications and design without notice. INFORM reserves the rights to change the information in this document without notice. Refer to http://www.informups.com/ web site to dowload last release and translations.
  • Page 3 Description of the Symbols Used in the Manual This symbol points out the instructions which are especially important. This symbol points out the risk of electric shock if the following instruction is not obeyed. This symbol points out the instructions, which may be resulted with the injury of the operator or damage of the equipment if not obeyed.
  • Page 4 INDEX 1. WARRANTY ............................1 1.1. Terms of Warranty ........................1 1.2. Out of Warranty Terms and Conditions ..................1 2. SAFETY ..............................2 2.1. Important Notice for UPS ......................2 2.2. Important Notice for Battery ...................... 3 2.3. Description of the Symbols Used on the Labels Applied to the UPS .......... 3 3.
  • Page 5 7.1. Preparations ..........................41 7.2. Commissioning .......................... 42 7.2.1. Start-Up UPS with Internal Battery ..................42 7.2.2. Start-Up UPS with External Battery ..................42 7.3. Decommissioning ........................43 7.4. Maintenance Bypass Commissioning Instructions (Transfer Load Supply from UPS to Internal Maintenance Bypass) ........................
  • Page 6 Appendix-2: Technical Specifications ( 160-300kVA ) ................. 56 Appendix-3: Alarms List ........................60 Appendix-4: Diagnostics List ........................ 61 Appendix-5: Event List ......................... 62 Appendix-6: Description of UPS and Block Diagram ................64...

  • Page 7: Warranty

    1. WARRANTY 1.1. Terms of Warranty • Warranty period begins from the date of commissioning of the UPS by Inform or authorized Inform distributor technical personnel. • The UPS including all the internal parts is under the warranty of Inform.
  • Page 8 2. SAFETY 2.1. Important Notice for UPS Information related to safety of the UPS, battery, load and the user is summarized below. But the equipment should not be installed before reading the manual completely. • The equipment may only be installed and commissioned by authorized technical personnels. •...
  • Page 9 2.2. Important Notice for Battery • The batteries may only be installed and commissioned by authorized technical personnels. • Make sure that the battery qty is proper for the unit and they are same type and capacity. Otherwise danger of explosion and fire is within the bounds of possibility. •...
  • Page 10 3. REQUIREMENT 3.1. Transportation The UPS must be placed and stand in a vertical position throughout the transportation. Use suitable equipment to remove the UPS from the pallet. The equipment shall be packed properly during transportation. Therefore it is recommended to keep the original package for feature need.
  • Page 11 • Even though the operating temperature of the UPS and batteries are between 0-40°C, It is suggested to provide an environment temperature between 20-25°C to get maximum performance from the UPS and batteries. • Adviced Environmental humidity condition is between 20% 80% (non-condensing). 3.3.
  • Page 12 3.4. Electrical Requisites The installation must comply with national installation regulations. The electrical distribution panels for the mains and separated bypass mains inputs must have a protection and disconnection system. Disconnection devices used in these panels shall disconnect all line conductors simultaneously.

  • Page 13: Unpacking And Installation Of Ups

    4. UNPACKING AND INSTALLATION OF UPS Equipment and batteries whose packages are damaged during transportation shall be inspected by qualified Technical Personnel before starting with the installation. If any equipment has been damaged during shipment, keep the shipping and packing materials for the carrier or place of purchase and file a claim for shipping damage.
  • Page 14 4.2. Installation Procedures The equipment may only be installed and commissioned by authorized Technical Personnel. When the UPS is brought from a cold place to a warmer place, humidity of the air may condensate in it. In this case, wait for 2 (two) hours before beginning with the installation. Devices with internal batteries may have dangerous voltages on the battery terminals.
  • Page 15 10-15-20-30kVA Terminal Connections * Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 16 40-60kVA Terminal Connections * Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 17 80kVA Terminal Connections * Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 18 100-120kVA Terminal Connections * Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 19 160kVA Terminal Connections *Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 20 200-250-300kVA Terminal Connections *Separate Bypass Terminal ( Bypass L1, L2, L3, N ) version is optional.
  • Page 21 Connections shall be made in the following order; 4.2.1.1. Protective Earth (PE) Connection The device shall be earthed for a safe and reliable operation. Connect the PE ground connectors before connecting any other cable. Input protective earth connection terminal PE of the UPS shall be connected to ground with a low impedance connection.
  • Page 22 4.2.1.3. Bypass Input Connection Bring the circuit breaker on the distribution panel to “OFF” position before making the connections Please add four-pole (4-pole) circuit breaker (equivalent UPS Bypass breaker) to distribution panel where UPS is to be connected. Connect the phase cables to Bypass L1-L2-L3 terminals, the neutral to Bypass N terminal. Neutral connection should be done directly from distributon neutral bus to UPS neutral.
  • Page 23 Read the PDSP PREMIUM Service Manual carefully for External Battery connection! Danger of explosion and fire if the batteries of the wrong type are used. The batteries must be charged min. 10 hours before first-use. Battery fast fuses shall only be replaced with fuses of the same type and rating. 4.2.1.5.

  • Page 24: Communication Interfaces

    4.2.2 Communiation Interface Connection Interface connectivity cards allow UPS to communicate in a variety of networking environments and with different type of devices. Standard and optional communication interfaces are listed below; Communication Interfaces Model (kVA) 160 200 250 RS232 • RS485 / MODBUS •...
  • Page 25 ❖ The Latest Battery Test Date ❖ UPS Information (example: 220V - 50Hz) ❖ Input Data (V etc.) ❖ Output Data (V , Load Percentage...etc.) ❖ Battery Situation (V ...etc) batt Over SNMP communication, battery test can be started or current test can be cancelled. UPS can be shut- down or stand-by (stand-by duration is adjustable).
  • Page 26 4.2.2.3 Emergency Switching Device and Generator Connections Voltage to be applied to the digital inputs is 5VDC. Maximum current drawn by each input is 1mA. 5VDC supply provided on the communication interface board can be used to supply both digital inputs. UPS output can be switched off immediately by Remote Emergency Switching Device interface (ESD) connection if desired.

  • Page 27: Default Function

    4.2.2.4 Dry Contacts There are 4 dry contact sockets on the Interface Board. The relays can be programmable from Relay Functions menu (under Settings menu). “General alarm, Input failure, Battery failure, Output failure, Bypass active, Output overload, High temperature” alarms can be assigned to the contacts. Each alarm can be assigned to separate relays but also one alarm may be assigned to all relays.
  • Page 28 4.2.2.5 RS485 RS485 with Modbus protocol is used in a wide range of automation systems for Industrial Process monitoring or for Building Management Systems. This communication link allows monitoring UPS status and measurements with such systems. The RS485 differential line consists of three pins: •...

  • Page 29: Modes Of Operation

    5. MODES OF OPERATION Uninterruptible Power Supplies (UPS) have an important function in the protection of the critical and sensitive loads from the irregular mains electricity conditions and they are used to supply uninterruptible energy to these loads. In such irregular mains electricity conditions, the user can provide an artificial energy supply to the equipment present in the office or at home by using an UPS.
  • Page 30 When UPS has no separate bypass mains input, bypass line is also fed from the mains input. Thus, if such a device is in question, mains input shall be comprehended when the bypass mains input is referred in the following sections of the manual. UPS behavior at the start-up is different from the usual operation.
  • Page 31 Operation mode depends on the priority, inverter (online) and bypass preferences made by the user and mains, separate bypass mains and battery voltages. Via this menu; you may choose operation mode of UPS as Online or Eco Mode. If system is configured as Single; you may choose operation mode of UPS Online or Eco Mode.
  • Page 32 Bypass Operation mode does not provide electronic short circuit protection as provides in Online Operation. If a short circuit occurs on the output during this operation, the thermal/magnetic protection will act and all loads will be deenergized. Prolonged overloads in Bypass Operation may cause the thermal/magnetic protection act. In this case, all loads will be deenergized.
  • Page 33 To enable the short circuit protection feature of the UPS, each load shall be fed over a separate circuit breaker chosen according to the load current. This may provide quick disconnection of the short circuited load and operation continuity of the other loads. To obtain maximum protection, the rating of each individual load circuit breaker shall have the minimum value, which is enough to carry the full load current continuously.
  • Page 34 With this command, UPS battery test feature can be started. When you touch the Start test key, a confirmation pop-up bar will appear. You should touch Yes to start the test; otherwise touch No. UPS tests the battery automatically once each 90 days. Make sure that the batteries are fully charged and battery circuit breaker is “ON”/”I”...

  • Page 35: Front Panel

    Additionally, the energy flow path is given by a graphical animation. Figure.5-1 2 Password protected menus for SETTINGS and COMMANDS; Password Authorizations User Password : generated by Service Password: access only to INFORM UPS Technical service software Service Personnel • Options • Events Logs • Display Brightness •...
  • Page 36 6.1. Front Panel Segments Front panel consists of two segments: Colour Touchscreen Graphical Control Panel and UPS Status LED Bar offers detailed information about UPS. 6.1.1. Colour Graphical Touchscreen ENERGY FLOW DIAGRAM/MODES OF OPERATION and MENUs are displayed on LCD. The description of the symbols in the energy flow diagram: 1.
  • Page 37 12. Circuit Breaker: It appears if battery Fuse is in “OFF” position or battery fuse has blown. If battery Fuse is in “ON” position; the circuit breaker icon is not displayed, instead battery capacity percentage is displayed. 13. Alarms: If there is an alarm on UPS this icon appears and informs the user by flashing. You may reach the alarms by touching it.
  • Page 38 Bypass Mode: *Bypass Line is Orange Eco Mode: *Bypass Line is Green Maintenance Bypass Mode: *Bypass Line is Orange and no battery charging No Operation:...
  • Page 39 6.2. Menu The related sub-menus under the main Menu can be reached by touching MENU icon while main screen image is displayed. They provide information to user about the measurements, about the UPS and status of UPS. By touching Back icon you may exit from the menu. You may see the sub-menus as shown below;...

  • Page 40: Measurements Menu

    6.2.2. Measurements Menu It provides useful measurements about the UPS and the load. You may scroll to right and left by touching right and left keys through Measurements menu. The screens of MEASUREMENTS menu are as below: Output load percentage, apparent power, real power and power factor information of each phase is displayed.
  • Page 41 Bypass voltage (Ph-N) and frequency information of each phase are displayed. If the INPUT and BYPASS are connected in COMMON, Rectifier and Bypass values will be the same. Rectifier voltage (Ph-N), current and frequency information of each phase are displayed. If the INPUT and BYPASS are connected in COMMON, Rectifier and Bypass values will be the same.
  • Page 42 UPS gives audible warning when alarm occurs. Alarm voice can be disabled if requested. UPS gives audible echo when keyboard is used. Key voice can be disabled if requested. You can adjust brightness setting of LCD screen. When you touch the save icon key, a confirmation pop-up bar will appear.
  • Page 43 There are 7 different alarms defined. By default one alarm is assigned to each relay; however this can be changed by the user. It is also possible to assign the same alarm to each of the 4 relays. You may set each relay via this menu. When you touch the save icon key, a confirmation pop-up bar will appear.
  • Page 44 You may choose the language package installed in UPS. When you touch the save icon key, a confirmation pop-up bar will appear. You should touch Yes to save the settings. Touch No to exit without saving the changes. When you touch the save icon key, a confirmation pop-up bar will appear.
  • Page 45 You may see the logged events with time and date stamp. Events are stored in EEPROM using FIFO method. When you touch any event log, you may reach the details of it as you see on the side. You may see the details of the event with event code. If Technical Support required;...
  • Page 46 6.2.6. Command Menu Through this menu; you may send some commands to UPS. User Password must be entered to make changes in this section. User Password: can be generated by using service software with entering the ups serial number You may see the COMMAND Menu’s screen as below; When the Password Screen appears, enter xxxx, touch enter to confirm.

  • Page 47: Operating Procedures

    7. OPERATING PROCEDURES 7.1. Preparations UPS is shipped with 3pcs battery fast fuses in a plastic package attached to the rear side of UPS. Separate the package from UPS and take out the fuses. After all connections are completed as described in Section 4, the battery fuses must be placed as shown below.
  • Page 48 7.2. Commissioning After all connections and settings have been done, UPS can be started-up. Even with no connections have been done, hazardous voltages may exist on connection terminals and inside the UPS. Do not touch these parts. If you work on terminals; all circuit breakers in the input/bypass distribution panel, and if any the battery circuit breakers in the external battery cabinet should be brought to “0”...
  • Page 49 Some parts inside the UPS including terminals are still energized during maintenance bypass operation. All the maintenance operations should be done by authorized INFORM UPS Technical Service Personnel. During Maintenance Bypass operation; in case any mains voltage interruption occurs, all loads supplied downstream the UPS will be de-energized.
  • Page 50 7.5. Maintenance Bypass Decommissioning Instructions In order to transfer the loads from Maintenance Bypass to UPS without interruption, do the following instruction respectively; 1. Switch the bypass circuit breaker on the UPS (F4) to “ON” position, after 30s check if fans are running.

  • Page 51: Operating Procedures For Parallel Systems

    You may see the block diagrams of Parallel Systems in Appendix-6: Description of UPS and Block Diagram. Parallel configuration must only be activated by INFORM UPS Technical Service Personnel. There are two paralleling modes you may choose via Front Panel. You may reach this menu with service password, only.
  • Page 52 8.2. Procedure for Commissioning and Start-Up (First Installation) (OUTPUT CONNECTION OF PARALLEL UPS SYSTEMS) If the UPSs are not factory parallel configured; the initially started-up UPS will operate as master and the remaining UPS’s will operate as slave. According ID numbers defined for each UPS, Master and Slave messages should be observed on the LCD panel.
  • Page 53 Start up for “PARALLEL” UPSs not on Maintenance Bypass Mode; 1. Switch the Bypass circuit breaker on the distribution panel to “ON” position. 2. Switch the input circuit breaker on the distribution panel to “ON” position. 3. Switch F4 (Bypass) circuit breakers of all UPSs “ON” position. 4.
  • Page 54 8.3. Procedure for Decommissioning Decommissioning “PARALLEL” UPS without switching to Maintenance Bypass Mode; 1. Switch the output circuit breakers on the distribution panel to “OFF” position. 2. Switch F2 (Output) circuit breakers of all Slave to “OFF” position. 3. Switch F2 (Output) circuit breaker of Master to “OFF” position. 4.

  • Page 55: Maintenance

    Maintenance includes fully control of all the electronic and mechanical components in UPS. And they needed to be replaced after their lifetime is over. Systematic maintenance ensures to improve UPS’s efficiency and to extend life-time. INFORM recommends every 3 to 6 months of period for systematic maintenance after warranty by authorized service.
  • Page 56 Battery fuses should only be replaced with the same rating or equivalent. 9.3. Fans The life of fans used to cool the power circuits depends on the usage and environmental conditions. Please look at Appendix-1: Technical Specifications for detailed environment conditions. Preventive maintenance shall be done by authorized Technical Personnel periodically.

  • Page 57: Troubleshooting

    Residual voltage and high temperature metal parts inside even if the UPS is disconnected. Contact may cause electric shock and burns. All operations except replacing battery fuses shall be carried out by the authorized INFORM UPS Technical Service Personnel only. 10.1. Bypass voltage failure Alarm It means that bypass voltage is out of the limit.
  • Page 58 If fans failed or any other problem is identified, contact Inform UPS Technical Service. If any other alarm occurs or if the above alarms cannot be cleared, contact Inform UPS Technical Service. Please prepare the following information before you contact Inform UPS Technical Service: •...

  • Page 59: Mains Input

    Appendix-1: Technical Specifications ( 10-120kVA ) MODELS PDSP-P PDSP-P PDSP-P PDSP-P PDSP-P PDSP-P PDSP-P PDSP-P PDSP-P 33010 33015 33020 33030 33040 33060 33080 33100 33120 Apparent power [kVA] ENVIRONMENTAL Storage Temperature -25 to +55 (15 - 40 recommended for longer battery life) Range [°C] Operating Temperature 0 to +40 (20 - 25 recommended for longer battery life)
  • Page 60 Free Running Frequency ± % 0.01 [Hz] Voltage THD @ Rated <%3 Linear Load Nominal Apparent Power [kVA] Maximum Load P. F. Nominal active power [kW] 13,5 Nominal current [A] at 380V Load Crest Factor @ Rated Power 101%< Load <125%..: 10 minutes Overload Duration 125%<...
  • Page 61 Input & Output Frequency, Voltage & Current, Load Power Factor, Load%, Load Active & Apparent Power, Bypass Measurements Voltage & Frequency, Battery Voltage, Current & Temperature, Autonomy Time (min), PROTECTION Overload Protection, High Temperature, Input Over Voltage, Input & Output Over Current, Intelligent Charging Algorithm - Deep Charge Protection - Battery Test (Automatic / Manual), Short-Circuit Protection STANDARDS Safety...
  • Page 62 Appendix-2: Technical Specifications ( 160-300kVA ) MODELS PDSP-P 33160 PDSP-P 33200 PDSP-P 33250 PDSP-P 33300 Apparent power [kVA] ENVIRONMENTAL Storage Temperature -25 to +55 (15 - 40 recommended for longer battery life) Range [°C] Operating Temperature 0 to +40 (20 - 25 recommended for longer battery life) Range [°C] Relative Humidity Range % 0 - % 95 (non condensing)
  • Page 63 @ %100 Battery Linear Load Nominal Frequency [Hz] 50 / 60 Free Running Frequency ± % 0.01 [Hz] Voltage THD @ Rated <%3 Linear Load Nominal Apparent Power [kVA] Maximum Load P. F. Nominal active power [kW] Nominal current [A] at 380V Load Crest Factor @ Rated Power...
  • Page 64 FRONT PANEL 3.5" Graphical Touch Graphical Flow Diagram for Line, Rectifier, Bypass, Battery, Inverter and Load Screen Input & Output Frequency, Voltage & Current, Load Power Factor, Load%, Load Active & Apparent Power, Bypass Measurements Voltage & Frequency, Battery Voltage, Current & Temperature, Autonomy Time (min), PROTECTION Overload Protection, High Temperature, Input Over Voltage, Input &...
  • Page 65 The manufacturer reserves the rights to change the technical specifications and design without notice.

  • Page 66: Appendix-3: Alarms List

    Appendix-3: Alarms List ALARMS DESCRIPTION Bypass voltage failure Bypass voltage is out of the limit Bypass phase sequence wrong Phase sequence of bypass mains voltage is not OK Frequency of bypass voltage is beyond the frequency range for online Inverter not sync. with bypass operation or bypass voltage is out of limit.

  • Page 67: Appendix-4: Diagnostics List

    Appendix-4: Diagnostics List DIAGNOSTICS DESCRIPTION Bypass active UPS is on Bypass operation. Bypass blocked Bypass is blocked by UPS Bypass disabled Bypass is disabled by user Eco mode active Eco mode is selected Battery test active Battery test is running now Battery discharging Rectifier overload and cannot feed DC enough or mains failure Ambient temperature high...

  • Page 68: Appendix-5: Event List

    Appendix-5: Event List EVENTS DESCRIPTION Bypass voltage ok Bypass voltage is within its limit. Inv. sync. with Byp. Frequency of bypass mains voltage synchronized with output frequency. Byp. ph. seq. ok Phase sequence of bypass mains voltages is OK. M. Bypass passive Manual/Maintenance Bypass switch is at “0”...
  • Page 69 Inverter overload RMS current drawn from any of the output lines exceeds its nominal value. Bypass active UPS is on Bypass Operation. Inverter passive Inverter does not operate now. Output voltage failure Output voltage is beyond its limits Master com. lost This alarm is observed when information flow from master ups is interrupted Input voltage high Input voltage is higher than its limit.

  • Page 70: Appendix-6: Description Of Ups And Block Diagram

    Appendix-6: Description of UPS and Block Diagram There are three operation modes, which differ in the path of the energy flow. UPS block diagrams and the energy flow path in each operation mode is shown below: Separate Bypass version is optional.

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