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inform ETR EVO Series Installation And Operating Manual

Three phase in – three phase out uninterruptible power systems 10-200kva
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ETR EVO SERIES
.
THREE PHASE IN – THREE PHASE OUT
10-200kVA
INSTALLATION and OPERATING
MANUAL
UNINTERRUPTIBLE POWER SYSTEMS

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  • Page 1 ETR EVO SERIES THREE PHASE IN – THREE PHASE OUT 10-200kVA INSTALLATION and OPERATING MANUAL UNINTERRUPTIBLE POWER SYSTEMS...

  • Page 2: Important Notices

    The manufacturer reserves the rights to change the technical specifications and design without notice. INFORM reserves the rights to change the information in this document without notice. Units that are labeled with a CE mark comply with the Standard: EN 62040-1 and EN 62040-2.
  • Page 3 Active (ON/I): Closing the Fast Fuse Holder Passive (OFF/0): Opening the Fast Fuse Holder Manufacturer INFORM ELEKTRONİK SAN. ve TIC. A.S. Emek Mah. Ordu Cad. No: 51 34785 Sancaktepe/ISTANBUL Phone : 0216 622 58 00 : 0216 621 46 55 ETR EVO UPS User Manual (Ver.
  • Page 4 INDEX 1. WARRANTY ............................1 1.1. Terms of Warranty ........................1 1.2. Out of Warranty Terms and Conditions ..................1 2. SAFETY ..............................2 2.1. Important Notice for UPS ......................2 2.2. Important Notice for Battery ...................... 3 2.3. Description of the Symbols Used on the Labels Applied to the UPS .......... 3 3.
  • Page 5 7.3.1. Starting Up the UPS with Internal Battery ................. 48 7.3.2. Starting Up the UPS with External Battery ................. 49 7.4. Decommissioning ........................49 7.5. Starting Up the UPS without Battery ..................49 7.6. Manual (Maintenance) Bypass Commissioning Instruction ............. 50 7.7.

  • Page 6: Warranty

    1. WARRANTY 1.1. Terms of Warranty  Warranty period begins from the date of commissioning of the UPS by Inform or authorized Inform distributor technical personnel.  The UPS including all the internal parts is under the warranty of Inform.
  • Page 7 2. SAFETY 2.1. Important Notice for UPS Information related to safety of the UPS, battery, load and the user is summarized below. But the equipment should not be installed before reading the manual completely.  The equipment may only be installed and commissioned by authorized technical personnel. ...
  • Page 8 2.2. Important Notice for Battery  The batteries may only be installed and commissioned by authorized technical personnel.  Make sure that the battery qty is proper for the unit and they are same type and capacity. Otherwise danger of explosion and fire is within the bounds of possibility. ...
  • Page 9 3. REQUIREMENT 3.1. Transportation The UPS must be placed and stand in a vertical position throughout the transportation. Use suitable equipment to remove the UPS from the pallet. The equipment shall be packed properly during transportation. Therefore it is recommended to keep the original package for feature need.
  • Page 10 3.3. Storage Please store the UPS in an environment where the temperature is between –25 C +55 C, no receipt of direct sunlight, far from the heating, in a dry place. Advised Environmental humidity level is between 20% 80% (none condensing). If the batteries will be stored for longer than 6 months, they should be charged periodically.
  • Page 11 mains input and output neutral conductors may have a value that is 1.5-2 times the phase value during operation. In this case, size the neutral cables and the input/output protection adequately. ETR EVO UPS User Manual (Ver. 1.0) Page 6...

  • Page 12: Unpacking And Installation Of Ups

    4. UNPACKING AND INSTALLATION OF UPS Equipment and batteries whose packages are damaged during transportation shall inspected by qualified Technical Personnel before starting with the installation. If any equipment has been damaged during shipment, keep the shipping and packing materials for the carrier or place of purchase and file a claim for shipping damage. If discover damage after acceptance, file a claim for concealed damage.
  • Page 13 4.1. Unpacking and Moving It is recommended to store the original UPS packaging for future needs. Place the platform and remove the wrap. Remove the package and styraphors. Screw off the stop plates placed at the front Screw off the stop plates placed at the back of the UPS.
  • Page 14 Move the UPS down from pallet by pushing Push the lock of the wheel down to make from behind. the UPS stand stable. 10-60kva external battery 80-200kVA: Remove the ups type UPS’s; Loosen the screw from the pallet by using a of the UPS present at the transpallet or forklift.
  • Page 15 4.2. Installation Procedures The equipment may only be installed and commissioned by authorized Technical Personnel. When the UPS is brought from a cold place to a warmer place, humidity of the air condensate in it. In this case, wait for 2 (two) hours before beginning with the installation.
  • Page 16 10-15kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 11...
  • Page 17 20-30kVA(3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 12...
  • Page 18 40-60kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 13...
  • Page 19 80kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 14...
  • Page 20 100kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 15...
  • Page 21 120kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 16...
  • Page 22 160kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 17...
  • Page 23 200kVA (3Ph Input – 3Ph Output) Terminal Connections ETR EVO UPS User Manual (Ver. 1.0) Page 18...
  • Page 24 Connections shall be made in the following order; 4.2.1.1. Protective Earth (PE) Connection The device shall be earthed for a safe and reliable operation. Connect the PE ground connectors before connecting any other cable. Input protective earth connection terminal PE of the UPS shall be connected to ground with a low impedance connection.
  • Page 25 RISK OF VOLTAGE BACKFEED  Isolate Uninterruptable Power Supply before working on this circuit.  Then check for Hazardous Voltage between all terminals including the protective earth (PE) 4.2.1.3. Bypass Input Connection Bring the circuit breaker on the distribution panel to “OFF” position before making connections Please add three-pole (3-pole) circuit breaker (equivalent UPS Bypass breaker) to distribution panel where UPS is to be connected.
  • Page 26 Danger of explosion and fire if the batteries of the wrong type are used. The batteries must be charged min. 10 hours before first-use. Battery fast fuses should be replaced with fuses of the same type and rating. 4.2.1.5. Output Connection Please add three-pole circuit breaker (equivalent to UPS output breaker) to distribution panel where the loads are to be connected.
  • Page 27 4.2.2 Communiation Interface Connection Connectivity cards allow the UPS to communicate in a variety of networking environment and with different type of devices. A. FACTORY DEFAULT: Standard Interface Card on UPS B. OPTIONAL : Interface card with Relays Interface Card Components ; 1.
  • Page 28 4.2.2.1. Serial Communication (RS232) UPS is equipped with Serial Communication as standard. RS232: DSUB-9 male connector with the following pin layout shall be used on the UPS side of the connection cable. RS232 PIN LAYOUT PIN# Signal Name Signal Description Received Data Transmited Data Signal Grounding...
  • Page 29 If Serial Communication cable is needed, it can be produced according to the pin configuration described as below; Cable Schema of Serial Communication 4.2.2.2. RS485 MODBUS Interface 3PIN Terminal Connection point is used on the power supply side. Pin layout is given below: RS485 PIN LAYOUT Pin # Signal Name...
  • Page 30 4.2.2.3. Internal SNMP Communication Internal SNMP can be installed into SNMP slot placed at the front rear of UPS. As soon as SNMP installed, RS232 port would be disabled. Internal SNMP has the same logic with External SNMP so please read Section 4.2.2.1 for more information.
  • Page 31 Emergency Power Off GEN ON Connection Connection 4.2.2.6. Dry Contacts ( On optional interface card ) There are 4 dry contact sockets on the Inteface Board. The relays can be programmable from RELAYS menu (under SETTINGS menu). “Bypass Active, General Alarm, High Temperature, Synchronization OK, Battery Test Failure, Output Failure, Input Failure”...
  • Page 32 Maximum allowed resistive contact currents for several voltages are given on the table below: Applied voltage Maximum contact current for resistive load Up to 42 VAC 16 A Up to 20 VDC 16 A 30 VDC 40 VDC 50 VDC 60 VDC 0.8 A Each relay has both a normally open (NO) and a normally closed (NC) contact.

  • Page 33: Modes Of Operation

    5. MODES OF OPERATION Uninterruptible Power Supplies (UPS) have an important function in the protection of the critical and sensitive loads from the irregular mains electricity conditions and they are used to supply uninterruptible energy to these loads. In such irregular mains electricity conditions, the user can provide an artificial energy supply to the equipment present in the office or at home by using an UPS.
  • Page 34 5.1. Bypass Operation (Eco-Mode) In this mode, as long as the mains voltage and frequency within the limits, the load is supplied by the mains in a controlled manner (the inverter is in standby state). The purpose of using this mode is to increase the efficiency up to 98,5% and to provide energy saving;...
  • Page 35 runs in Online Operation, then it can not switch to Bypass Operation even if a fault occurs. If the batteries and the inverter are suitable to supply the loads, then UPS switches to Battery Operation. Bypass Operation voltage tolerance limit can be adjusted in certain ranges, depending on the customer’s request, in the factory as well as at the field by Technical Service Personnel.
  • Page 36 ETR EVO UPS User Manual (Ver. 1.0) Page 31...
  • Page 37 Battery Management and Battery Back-Up Time As it is known, battery back-up can not be indicated with 100% accuracy, but approximation can be done. Even UPS operates in Online or Bypass Operation; it continuously calculates and displays the remaining back-up time. However the calculated values will be more healthier and accurate a few minutes after the UPS switches to Battery Operation.
  • Page 38 5.5. Manual Bypass Operation This procedure may only be executed by authorized Technical Service personnel. Some parts inside the UPS (terminals, EMC filters and measurement circuits) are still energized during Maintenance Bypass Operation. In order to deenergize all UPS parts, circuit breakers on mains and bypass mains distribution panels feeding the UPS and circuit breakers on external battery cabinet shall be brought to “OFF”...

  • Page 39: Front Panel

    Additionally, the energy flow path is given by a graphical animation. Password protected menu for SETTINGS and COMMANDS; Password Authorizations User Password by default: 1111 Service Password: access only by INFORM Technical Service Personnel   Options Event Log ...
  • Page 40 6.1. Colourful Graphical Touchscreen Panel Energy Flow Diagram/Modes Of Operation and Menus are displayed on LCD. The description of the symbols in the energy flow diagram: 1. Bypass Input: If Bypass voltage is within the limits and in synchronization with inverter, then it lits Green, If Bypass voltage is within the limits and not in synchronization with inverter;...
  • Page 41 13. Alarms: If there is an alarm on UPS, then this icon appears and informs the user by flashing. You may reach the alarms by touching it. 14. Exclamation Mark: Indicates that there is a problem when this icon appears. 15.
  • Page 42 Bypass Mode: *Bypass Line indication has Orange color EcoMode: * Bypass Line indication has Green color Maintenance Manual Bypass Mode ** Bypass Line indication has Orange color and no Battery Charging No Operation Mode: ETR EVO UPS User Manual (Ver. 1.0) Page 37...
  • Page 43 6.2. Menu The related sub-menus under the main Menu can be accessed by touching MENU icon while main screen image is displayed. It provides information to user about the UPS, the measurements, and status of UPS. By touching Back icon you may exit from the menu. You may see the sub-menus as shown below;...
  • Page 44 6.2.2. Measurements Menu It provides useful measurement information about the UPS and the load. You may scroll to right and left by touching right and left keys through Measurements menu. The screens of MEASUREMENTS menu are as follows: Output load percentage(%), Apparent power (kVAa), Active power(kW) and Power factor ,...
  • Page 45 Bypass voltage (Ph-N) and Bypass Frequency information of each phase are displayed. If the INPUT and BYPASS are connected in COMMON, then Rectifier and Bypass values will be the same. Rectifier voltage (Ph-N), Current and Frequency information of each phase are displayed. If the INPUT and BYPASS are connected in COMMON, Rectifier and Bypass values will be the same.
  • Page 46 UPS gives audible warning when AN alarm occurs. Alarm sound can be disabled if requested. UPS gives audible echo when keyboard is used. Key sound can be disabled if requested. You can adjust the brightness of the LCD screen. When you touch the save icon key, a confirmation pop-up bar will appear.
  • Page 47 There are 7 different alarms defined in the selection list. By default, one alarm is assigned to each relay; however this can be changed by the user. It is also possible to assign the same alarm to each of the 4 relays. You may set each relay via this menu.
  • Page 48 You may choose the required language from the package installed in UPS menu. When you touch the save icon key, a confirmation pop-up bar will appear. You should touch Yes to save the settings. Touch No to exit without saving the changes. 6.2.4.
  • Page 49 You may see the logged events with time and date info. Events are stored in EEPROM using FIFO method. When you touch any event log, you may reach the details of it as you see on the picture. You may see the details of the event with event code. If Technical Support required;...
  • Page 50 6.2.6. Command Menu Through this menu; you may send some commands to UPS. User Password must be entered to make changes in this section. User Password: 1111 (the password cannot be changed). You may see the COMMAND Menu’s screen as below; When the Password Screen appears, enter 1111, touch enter to confirm.
  • Page 51 With this command, UPS battery test feature can be started. When you touch the Start test key, a confirmation pop-up bar will appear. You should touch Yes to start the test; otherwise touch No. UPS tests the battery automatically once each 90 days. ETR EVO UPS User Manual (Ver.

  • Page 52: Operating Procedures

    7. OPERATING PROCEDURES 7.1. Preparations At some powers of ETR EVO UPS, fuse breaker is present on the UPS. On other powers, UPS is shipped with 3pcs battery fast fuses in a plastic package attached to the UPS. Separate the package from UPS and take out the fuses.
  • Page 53 7.2. Presettings of UPS In case no special request is specified, UPS will be shipped with the following features: i. Run Mode : Inverter ii. Output Voltage : 220V iii. Output Frequency : 50Hz iv. Battery : 2*30pcs v. Battery Capacity : 4.5Ah 7.3.
  • Page 54 7.3.2. Starting Up the UPS with External Battery 1. Put the battery fast fuses(if exist) into the battery circuit breaker (F5). Do not close the circuit breaker yet! 2. Switch the input circuit breaker on the distribution panel to “ON” position. 3.
  • Page 55 7.6. Manual (Maintenance) Bypass Commissioning Instruction This procedure may only be executed by authorized Technical Service Personnel. Manual by-pass enables the user to isolate the electronic circuitry of the UPS from the mains and the load without interrupting the load operation by connecting the loads directly to the bypass supply. This feature is useful while performing maintenance or service and shall only be executed by authorized technical service personnel.
  • Page 56 The Load will be started to be supplied through inverter. 7.8. Emergency Power Off (EPO) UPS output can be cut off immediately by EPO connection if desired. EPO connection contact mode can be set via Settings Menu. In case EPO connection is used in distance; a latched switch can be used as described in below figure. When UPS operates in Online Operation;...

  • Page 57: Maintenance

    Maintenance includes fully control of all the electronic and mechanical components in UPS. And they needed to be replaced after their lifetime is over. Systematic maintenance ensures to improve UPS’s efficiency and to extend life-time. INFORM recommends every 3 to 6 months of period for systematic maintenance after warranty by authorized service.
  • Page 58 8.2. Battery Fuses Switching the battery circuit breaker to “I” position before seeing “Online Mode” message on the LCD may cause battery fuses to blow out. Battery fuses should only be replaced with the same rating or equivalent. 8.3. Fans The life of fans used to cool the power circuits depends on the usage and environmental conditions.

  • Page 59: Troubleshooting

    9. TROUBLESHOOTING The aim of this chapter is to understand some specific problems, to verify the cause of the problems and to provide solution to them. Hazardous voltage exists and high temperature metal parts present inside even if the UPS is disconnected.
  • Page 60 9.2. High Inrush Current Load at the Output Some loads absorb more current than their nominal current value for a short period of time when they are energized. Ordinary UPS’s either switch off their output and they cause all the loads to remain without energy or they pass to bypass, transferring all the loads to the mains.
  • Page 61 9.11. Ambient temperature high Alarm It is shown “Ambient temperature high” on Alarm List. If the ambient temperature is high, it causes a rise in the internal temperature of UPS and this alarm appears. In this case; the first thing to do is cool down the environment.
  • Page 62 9.15. Input voltage high/Input voltage low Alarms If the input voltage is not within the specified limits, these alarms appear. In this case, UPS operates in Battery Operation mode, as soon as the mains returns to specified limits, then the alarm shall dissappear.

  • Page 63: Appendix-1: Alarms List

    Appendix-1: Alarms List Rectifier passive Rectifier does not operate now. Rectifier blocked Rectifier operation is automatically stopped due to a fault. Rectifier off Rectifier is set as “OFF” from front panel. Rectifier Rectifier section temperature is very high. temperature high Rectifier overload RMS current drawn from any of the input line exceeds its nominal value.
  • Page 64 Battery test Battery test is on. active Battery Batteries are discharging after a mains failure. discharging Battery test Batteries failed in the battery test. failure Input voltage high Input mains voltage is higher than its upper limit. Input voltage low Input mains voltage is lower higher than its lower limit.

  • Page 65: Appendix-2: Event List

    Appendix-2: Event List Bypass voltage is within its limit. Bypass voltage ok Bypass frequency is within its limit. Bypass frequency ok Frequency of bypass mains voltage synchronized with output frequency. Bypass synchronized Phase sequence of bypass mains voltage is OK. Bypass sequence ok Manual bypass switch is at “0”...
  • Page 66 DC bus voltage is equal to input voltage. DC equal to input Communication between the inverter and the front panel is OK. Inverter response ok Communication between the rectifier and the front panel is OK. Rectifier response ok Bypass mains voltage is not sinusoidal. Bypass voltage bad shape Bypass voltage is higher than its limit.
  • Page 67 Bypass is set as “OFF” from front panel. Bypass off Priority is Bypass Operation. Bypass priority Battery is discharging. Battery discharging DC bus voltage is lower than its lower limit. It may mean that the battery is empty during battery operation DC voltage failure Ambient temperature Ambient temperature exceeds its upper limit.

  • Page 68: Appendix-3: Technical Specifications

    Appendix-3: Technical Specifications Tower Model (3Ph/3Ph) 33010 33015 33020 33030 33040 33060 33080 33100 33120 33160 33200 Output Power (kVA) Nominal Active Power (kW) INPUT Input Voltage Tolerance (VAC) 120 - 265 (Ph-N) (at 50% Load) Input Voltage olerance (VAC) (at 187 - 265 (Ph-N) 100% Load) 45 - 65...
  • Page 69 BYPASS Voltage Tolerance ±10% as default (adjustable at -15% +12% range) Frequency Tolerance (Hz) 47-53 (for 50Hz) 57-63 (for 60Hz) Transfer Time (sec) PROTECTION Overload Protection, High Temperature, Over Voltage, Over Current, Battery Deep Discharge Protection, Short-Circuit Protection COMMUNICATION** RS232, RS485 MODBUS, GEN & EPO ports as standard, USB Converter, SNMP, Programmable Free Contacts as Optional ENVIRONMENT Operating...

  • Page 70: Appendix-4: Description Of Ups And Block Diagram

    Appendix-4: Description of UPS and Block Diagram 10-30kVA Standard UPS : 10-30kVA UPS with Split-Bypass : ETR EVO UPS User Manual (Ver. 1.0) Page 65...
  • Page 71 40-200kVA Standard UPS : 40-200kVA UPS with Split-Bypass : ETR EVO UPS User Manual (Ver. 1.0) Page 66...
  • Page 72 Input & Output EMI Filter: These filters (EMI – Electro Magnetic Interference) prevent electromagnetic interference between the mains and the load. Additionally, protect UPS and loads from any surge. Bypass Thyristor: In case any inverter fault occurs; Bypass thyristor transfers the energy electronically from input to output without any cut at the output.

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