D-Link DI-804 User Manual page 55

FAILURE TO PROPERLY COMPLETE AND TIMELY RETURN THE
REGISTRATION CARD MAY AFFECT THE WARRANTY FOR THIS
PRODUCT.
Submitting A Claim. Any claim under this limited warranty must be
submitted in writing before the end of the Warranty Period to an
Authorized D-Link Service Office. The claim must include a written
description of the Hardware defect or Software nonconformance in
sufficient detail to allow D-Link to confirm the same. The original product
owner must obtain a Return Material Authorization (RMA) number from
the Authorized D-Link Service Office and, if requested, provide written
proof of purchase of the product (such as a copy of the dated purchase
invoice for the product) before the warranty service is provided. After an
RMA number is issued, the defective product must be packaged securely in
the original or other suitable shipping package to ensure that it will not be
damaged in transit, and the RMA number must be prominently marked on
the outside of the package. The packaged product shall be insured and
shipped to D-Link, 53 Discovery Drive, Irvine CA 92618, with all shipping
costs prepaid. D-Link may reject or return any product that is not packaged
and shipped in strict compliance with the foregoing requirements, or for
which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link's reasonable handling and return
shipping charges for any product that is not packaged and shipped in
accordance with the foregoing requirements, or that is determined by D-
Link not to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration,
modification, tampering, negligence, misuse, faulty installation, lack of
reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been
altered, tampered with, defaced or removed;
Initial installation, installation and removal of the product for repair, and
shipping costs;
Operational adjustments covered in the operating manual for the product,
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