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Case
1:
The WLAN module 1 has
already been integrated in
the user account.
2:
WLAN module 1 was
integrated in the home
network but not added
to any user account.
(Log-in process
incomplete.)
IM-HC 599871 0321 RABS
X
Plug the WLAN module 2 in at the control unit and connect to the
router (home network) via WLAN or LAN.
Z After successful connection the router (home network), the WLAN
module will automatically log in with the server www.rabs.viega.us.
The WLAN module and the control unit are now "linked" to each
other and are one unit.
X
Log in to the user account.
X
Select "Add new device" to add the WLAN module to the Devices
overview.
INFO! Since the WLAN module and the control unit are one unit
and are linked to each other, the control unit is indicated in the
object as well.
The log-in process is completed, and the system can be operated via
the server.
NOTICE!
In case of problems during log-in, refer to the example
cases and troubleshooting options below.
Description
WLAN module 1 was used to carry out
the entire log-in process and to operate
the system.
The user replaces WLAN module 1 and
starts the log-in process with WLAN
module 2.
However, the original link between
control unit A and WLAN module 1 is still
stored on the server.
For security reasons, the server
therefore does not allow the addition of
a new device, e.g. a combination of
control unit A with WLAN module 2.
The log-in process was started with
WLAN module 1 but was not
completed. The user did not add the
WLAN module to his/her user account.
Instead, the user replaced WLAN
module 1 and is now starting the log-in
process with WLAN module 2.
Since the WLAN module after
integration always logs in with the
router automatically, the original link
between control unit A and WLAN
module 1 is still stored on the server.
For security reasons, the server
therefore does not allow the addition of
a new device, e.g. a combination of
control unit A with WLAN module 2.
Maintenance and Care
Solution
On the server, the affected system /
control unit is marked by a red dot
because WLAN module 1 has been
removed.
•
Delete the affected system from the
object (click on garbage can icon).
•
Then, add WLAN module 2 as a
new device.
Log-in process incomplete.
The server administrator has to
manually disconnect the link between
control unit A and the WLAN module 1
at the server.
Then, the user can add WLAN module
2 as a new device to his/her user
account
99
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