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WARRANTY
Our goal is to provide you with the highest quality products
and service possible.
If you have any questions about your product, please feel free
to contact support.
We warrant our products to be free from manufacturing defects under
normal use and service for a period of time limited to 3 years from the
date of purchase.
This warranty covers 100% of all Bio Bidet parts and Bio Bidet labor costs
associated with the product.
Our obligation to you under this warranty is limited to parts, repair,
or replacement, at our option, of defective products or parts, provided
the products were properly installed and used in accordance with the
instructions. We reserve the right to make inspections in order to determine
the cause of any defects. We will not charge for labor or parts in connection
with warranty repairs or replacement performed by our technicians. We are
not responsible for the cost of removal, return, 3rd part repair services, and/or
re-installation of products.
This warranty does not apply to:
1. Damage or loss from a fire, earthquake, flood, etc.
2. Damage or loss resulting from any unreasonable use, abuse, negligence
or improper maintenance.
3. Damage or loss from improper installation, removal, repair, or
modification.
4. Damage or loss resulting from sediment or other matters contained in
your water system.
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For more warranty service information, please contact Bio Bidet.
Only the original purchaser may submit a claim under this warranty
This warranty is our only warranty covering your product. Repair or
replacement as provided under this warranty shall be the exclusive remedy
available to you. We shall not be responsible for the loss of the product or
other incidental or consequential damage or expenses you may incur, or for
labor or other costs due to installation removal, third party repairs, or other
expenses not previously stated. Except to the extent prohibited by applicable,
any implied warranties, including that of merchantability or fitness for use, are
expressly limited to the duration of this warranty.
Please keep your purchase record to validate your warranty.
The following information may be necessary for various services: Purchaser
Name, Address, Telephone Number, Product Model, Purchase Date.
Support agents are available Mon-Fri, 9:00 AM - 5:00 PM CST
847.458.2334
support@biobidet.com
www.biobidet.com
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