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P/N 901176-00 REV. NC 07/2021
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-
built fireplace, constructed of noncombustible material, and connected to a working flue. (See page 6 for
minimum flue opening.)
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where
not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Installation and Operation Instructions
Vented Gas Log and Burner Set
PFS
EIS Models
®
DUALBURNER24N
C
US
DUALBURNER30N
Report No. F21-713
DUALBURNER36N
VTDEISKIT24N
For use with log sets
ASHTONWHITEBIRCH24
ASHTONWHITEBIRCH24
ASHTONWHITEBIRCH36
BOTH VTDEISKITN AND DUALBURNER ARE
REQUIRED TO COMPLETE THIS SYSTEM IN
ORDER TO SATISFY THE Z21.60 STANDARD.
FOR USE WITH NATURAL GAS ONLY!
OZARKCHARREDOAK24
OZARKCHARREDOAK30
OZARKCHARREDOAK36
SMOKYWEATHEREDOAK24
SMOKYWEATHEREDOAK30
SMOKYWEATHEREDOAK36
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Summary of Contents for IHP DUALBURNER24N
- Page 1 Installation and Operation Instructions Vented Gas Log and Burner Set EIS Models P/N 901176-00 REV. NC 07/2021 ® DUALBURNER24N BOTH VTDEISKITN AND DUALBURNER ARE REQUIRED TO COMPLETE THIS SYSTEM IN DUALBURNER30N Report No. F21-713 ORDER TO SATISFY THE Z21.60 STANDARD.
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Page 2: Table Of Contents
More frequent cleaning may be required as necessary. It is imperative that the control compart- Appliance base assembly becomes very hot when ment, burners, and circulating air passageways of the running appliance. appliance are kept clean. 901176-00 NC ihp.us.com... - Page 3 1. WARNING: This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2� If you smell gas • shut off gas supply • extinguish any open flame 901176-00 NC ihp.us.com...
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Page 4: Local Codes
UL 127 listed wood burning fireplace� BOTH VTDEISKITN AND DUALBURNER ARE REQUIRED ASHTON WHITE BIRCH 24" TO COMPLETE THIS SYSTEM IN ORDER TO SATISFY THE Z21.60 STANDARD. FOR USE WITH NATURAL GAS ONLY! OZARK CHARRED OAK 24" 901176-00 NC ihp.us.com... -
Page 5: Installation
NOTE: When installing your gas logs into a manufactured firebox, Damper Damper follow firebox manufacturer's instructions for minimum clearances to combustible materials� Masonry Fireplace Manufactured Fireplace Figure A - Attaching Damper Clamp 901176-00 NC ihp.us.com... - Page 6 26.5 31.2 35.9 40.3 44.5 48.6 52.7 56.6 * Height is from hearth to top of chimney and the minimum height is 10 fee. ** Chart shows mainimum opening (sq. in.) for the given height and input 901176-00 NC ihp.us.com...
- Page 7 When an appliance is for connection to a fixed piping system, the installation must conform with local codes, or in the absence of local codes with the National Fuel Gas Code, ANSI Z223.1 • NFPA 54; National Fuel Gas Code. 901176-00 NC ihp.us.com...
- Page 8 2� Cap off open end of gas pipe where equipment shutoff valve was connected� Figure D - Checking Gas Joints (Natural Gas Only) 3� Pressurize supply piping system by opening main gas valve lo- cated on or near gas meter for natural gas or using compressed air� 901176-00 NC ihp.us.com...
- Page 9 Please refer to specific Log Placement Guides placed inside each Log Set� DUALBURNER24/30/36N BURNER SYSTEM LOG COMPATIBILITY CHART Burner System Model Log Sets For Use With This Burner System ASHTONWHITEBIRCH24 DUALBURNER24N OZARKCHARREDOAK24 SMOKYWEATHEREDOAK24 ASHTONWHITEBIRCH30 DUALBURNER30N OZARKCHARREDOAK30 SMOKYWEATHEREDOAK30 ASHTONWHITEBIRCH36...
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Page 10: Eis Box Installation
• It is recommended that a safety shut off valve is installed on either the gas in or gas out side of the valve� • It is recommended to hard pipe in the connections with unions installed inside the box� Gas Out Gas In 901176-00 NC ihp.us.com... -
Page 11: Operation
OFF position. Allow five (5) minutes for any gas in the unit to dissipate, then repeat steps 1 and 2 above. IF YOU SMELL GAS, SEE STEP B ABOVE. If the pilot fails to light after several tries, turn all control/remote system components to OFF and contact a qualified professional service technician. SHUTTING DOWN For remote shut down, press the OFF button on the remote transmitter. If remote is unavailable, slide the switch on the remote receiver to the OFF position. PILOT APPEARANCE Periodically check the pilot for proper flame pattern. The pilot flame should encircle the generator tip, and is reset at the factory. If the pilot flame burns incorrectly; shut down completely and contact a qualified professional technician. Electronic Pilot 901176-00 NC ihp.us.com... -
Page 12: Cleaning And Maintenance
CAUTION: You must keep control areas, burners Natural Gas Models and circulating air passageways of appliance clean. High Rate Inspect these areas of appliance before each use. Have appliance inspected yearly by a qualified service DUALBURNER24N 55,000 person. DUALBURNER30N 70,000 DUALBURNER36N 80,000... -
Page 13: Wiring Diagram
It is the job of the electrician to read the wiring diagram according to RoberShaw specifications� Wiring Diagram for Typical EIS Box WIRING DIAGRAM FOR TYPICAL EIS BOX CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous opera- tion. Verify proper operation after servicing. 901176-00 NC ihp.us.com... - Page 14 ON button and release. The receiver will emit several beeps indicating that the transmitter’s code has been accepted into the receiver. Grand Canyon Gas Logs, LLC|3515 E. Atlanta Ave. Phoenix, AZ 85040| (602)344.4217 901176-00 NC ihp.us.com...
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Page 15: Troubleshooting
2� Control valve or gas control defective 2� Replace control valve or gas control Gas odor during combustion 1� Gas leak� See Warning: If you smell 1� Locate and correct all leaks (see Checking Gas gas statement above Connections, Page 8) 901176-00 NC ihp.us.com... - Page 16 This the burner is normal when the appliance is installed outdoors in windy conditions 4� Wire connection loose or wire broken 4� Check wiring connections (see wiring diagram, Page 13). Replace wire harness if necessary 901176-00 NC ihp.us.com...
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Page 17: Replacement Parts
• burners will have delayed ignition Normally, all parts should be ordered through your IHP distributor • appliance will not produce specified heat or dealer� Parts will be shipped at prevailing prices at time of order�... -
Page 18: Parts
PARTS MODELS: DUALBURNER24N, DUALBURNER30N, AND DUALBURNER36N. WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifi- cally approved with this heater may result in property damage or personal injury. Cat. No. Model... - Page 19 This list contains replaceable parts used in your appliance� When ordering parts, follow the instructions listed under Replacement Parts on Page 20 of this manual� WARNING: Contact an IHP dealer to obtain any of these parts. Never use substitute materials not ap- proved by IHP. Use of non-approved parts can result in poor performance and safety hazards.
- Page 20 ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ 901176-00 NC ihp.us.com...
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Page 21: Warranty
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/ distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in w riting within 90 days of the date of failure. Notices should be directed to the IHP Warranty Department at 1769 East Lawrence Street;... - Page 22 Type of gas appliance uses Dealer name Innovative Hearth Products (IHP) reserves the right to make changes at any time, without notice, in design, materials, specifications, prices and also to discontinue colors, styles and products. Consult your local distributor for fireplace code information.
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