Troubleshooting; Refrigerator Operation - Jenn-Air EDR3RXD1B Use & Care Manual

TROUBLESHOOTING

NOTE: Try the solutions suggested here first
in order to avoid the cost of an unnecessary
service call.

REFRIGERATOR OPERATION

THE REFRIGERATOR WILL NOT OPERATE
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
Power cord unplugged? Plug into a
■
grounded 3 prong outlet.
Is outlet working? Plug in a lamp to see if
■
the outlet is working.
Household fuse blown or circuit breaker
■
tripped? Replace the fuse or reset the
circuit breaker. If the problem continues,
call an electrician.
Are controls on? Make sure the refrigerator
■
controls are on. Refer "Using the Controls."
Is refrigerator defrosting? Your
■
refrigerator will regularly run an automatic
defrost cycle. Recheck in 30 minutes to see
if it is operating.
New installation? Allow 24 hours following
■
installation for the refrigerator to cool
completely.
NOTE: Adjusting the temperature controls
to the coldest setting will not cool either
compartment more quickly.
THE MOTOR SEEMS TO RUN TOO MUCH
Your new refrigerator may run longer than your
old one due to its high-efficiency compressor
and fans. The unit may run even longer if the
room is warm, a large food load is added, doors
are opened often, or if the doors have been left
open. If there is a "whooshing" sound, check the
following:
THE REFRIGERATOR IS NOISY
Refrigerator noise has been reduced over the
years. Due to this reduction, you may hear
intermittent noises from your new refrigerator
that you did not notice from your old model.
Below are listed some normal sounds with an
explanation.
Buzzing - heard when the water valve
■
opens to fill the ice maker
Pulsating - fans/compressor adjusting to
■
optimize performance
Rattling - flow of refrigerant, water line, or
■
from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the
■
heater during defrost cycle
Popping - contraction/expansion of inside
■
walls, especially during initial cool-down
Water running - may be heard when ice
■
melts during the defrost cycle and runs into
the drain pan
Creaking/Cracking - occurs as ice is being
■
ejected from the ice maker mold
THERE IS NO AUDIBLE DOOR OPEN ALARM
Has the door been open less than 5 minutes?
The door open alarm will only flash when the
door has been open for 5 minutes. The audible
alarm will sound the first time the door is left
open for more than 5 minutes. Subsequent
door open alarms will only flash. You must reset
the audible alarm each time. Refer "Using the
Control(s)."
THE DOORS WILL NOT CLOSE COMPLETELY
Door blocked open? Move food packages
■
away from door.
Bin or shelf in the way? Push bin or shelf
■
back in the correct position.
THE DOORS ARE DIFFICULT TO OPEN
Explosion Hazard
Failure to do so can result in death,
Are the gaskets dirty or sticky? Clean
■
gaskets with mild soap and warm water.
THE LIGHTS DO NOT WORK
Is the refrigerator in Sabbath mode?
■
Refer "Using the Controls."
Has the door been open more than 10
■
minutes?
Refer "Using the Controls."
TROUBLESHOOTING | 19