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Summary of Contents for Moxee signal
- Page 1 User Manual...
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Page 2: Table Of Contents
Getting to Know Your Homescreen Getting to Know Your Menu Creating an Account Account Types Turning Your Moxee Signal On or Off, and Resetting the Moxee Signal Activating and Pairing Your Moxee Signal Choosing Your Moxee Signal’s User App Permissions... -
Page 3: What's Included
What’s Included Included in the package is one (1) Moxee Signal, one (1) clip attachment, one (1) micro USB charging cable, one (1) USB charger, one (1) Quick Start Guide, one (1) Quick Power Card, and one (1) Product Specifications and Warranty pamphlet. -
Page 4: Getting Started
Getting Started Downloading the Moxee App On your phone, open the App Store™ or Google Play Store™ and search for “Moxee”. You can also follow links at moxee.com to your phone’s store. Once you’ve downloaded the app and installation finishes, you can set up your owner account and your Signal. -
Page 5: Getting To Know Your Homescreen
Screen Zoom Button Grows or shrinks the viewable map, hiding or showing the Device User list Low Battery Indicator Shows when one of your Device Users’ Moxee Signal !"#$"#"%&'()*(+%,- battery is low Watertown, CT – just now Device User List ."#"'%/(-0%"%1(2234%52(#0... -
Page 6: Getting To Know Your Menu
See a list of active and historical alerts '()* Users & Devices Contacts & Settings Edit Device User information, change Moxee Signal settings, and add or remove Alerts & Check Ins devices Users & Devices Account Info Change Account Owner information... -
Page 7: Creating An Account
Creating an Account Everyone using Moxee Signal has an account. When you first start using the Moxee App, you will be asked to sign up for an Owner Account. Explanations of each account type can be found on the next page. -
Page 8: Account Types
Account Types There are three Moxee Signal account types. It is possible to possess all three types at once if you are the Owner of an account, a User of a Moxee Signal, and are listed as a Contact for another Device User. - Page 9 Turning Your Moxee Signal On or Off, and Resetting the Moxee Signal Turning On Your Moxee Signal To turn Moxee Signal on, press and hold the power button for a few seconds, until the Power LED lights up solid red.
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Page 10: Activating And Pairing Your Moxee Signal
After creating your Owner Account, follow the on-screen instructions in the Moxee App to pair your Moxee Signal to your phone, which will also link it to your Owner Account. It is recommended that you charge your Moxee Signal using the included cable and charger or a standard USB port for 1 hour. !"#$%"&'($)$*+ Place your device next to your phone to automatically pair it –... -
Page 11: Choosing Your Moxee Signal's User
Choosing Your Moxee Signal’s User After pairing your Moxee Signal, you can choose to use it yourself or have someone else use it. You’ll complete Device User setup next. !"#$%#&'()*&+, !"#$%#&'()*&+, This information will allow the Enter the emergency information for the monitoring service to send help faster person who will be using this device. -
Page 12: App Permissions
App Permissions The Moxee App uses your phone’s microphone, location, and contacts to provide service. While your Moxee Signal is in Bluetooth® Mode, the microphone and location services are used during alerts and Check-ins. The app requires access to your contacts so that you can easily invite Contacts to receive your alerts and Check-ins. -
Page 13: Inviting Contacts
Contact information. Alerts. Contacts & Settings. You may need to Your selected alert select a mobile phone types will be sent to number and/or an this Contact. email address if your Contact has more than one. Moxee Signal User Manual... - Page 14 Pending Contact and alerts. tapping Resend Invite. They will receive a text message and an email with instructions on how to accept your invite and confirm they will help you when you or your Device Users need it. Moxee Signal User Manual...
- Page 15 Contact in your Contacts & Settings. email address. Contacts & Settings pane. Select the kinds of alerts the Contact should receive and tap Send Invite. Moxee Signal User Manual...
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Page 16: Using The Moxee Signal
Understanding the Moxee Signal Connection The Moxee App and Moxee Signal work in two modes to give you the best responsiveness, coverage, and battery life possible. The Connection LED on the front of your Moxee Signal indicates which mode is active. -
Page 17: Alert Types
A Yellow Alert is an ongoing situation A Red Alert is an ongoing situation the Moxee App notifies selected where the Device User needs help, where the Moxee Signal User needs Contacts that the Device User was but not emergency personnel. For the emergency personnel. Selected... -
Page 18: Sending Alerts
Sending Alerts How To Send a Check-in Press the Moxee Signal’s alert button once. When the Check-in is successfully sent, you will feel a vibration and hear a tone. How To Send a Yellow Alert Press the Moxee Signal’s alert button twice. - Page 19 Open the alert in the Type the 4-digit Alert Quickly press and release the Moxee App on your PIN selected during Moxee Signal’s alert button phone and tap the Owner Account creation and then press and hold the Close Alert button in the...
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Page 20: Responding To Alerts
Moxee App, brings Contacts to the directly contacted. Following the active alert, where they can see the link in the text or email, or opening Device User’s latest location, listen... - Page 21 Deleting Audio Recordings from an Alert An Account Owner can manage the audio recordings associated with Yellow and Red Alerts from the Moxee App. From the home Tap Alerts & Check Ins Tap on the alert from screen, tap the menu...
- Page 22 (by tapping appear confirming that you audio clip you wish to Delete All), or just the want to delete all audio delete. one you’ve selected (by recordings associated with tapping Delete). the alert. Tap Delete All. Moxee Signal User Manual...
- Page 23 (by tapping appear confirming that you audio clip you wish to Delete All), or just the want to delete all audio delete. one you’ve selected (by recordings associated with tapping Delete). the alert. Tap Delete All. Moxee Signal User Manual...
- Page 24 A professional monitoring service is contacted for Red Alerts that are activated within the supported geographic regions - the United States and Puerto Rico. The Moxee Monitoring call centers are redundant, geographically distributed and located in the domestic United States and have elevated hiring standards focused on highly educated and former military individuals.
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Page 25: Troubleshooting
My Moxee Signal doesn’t show it’s in Bluetooth® Mode. In the Moxee App, tap on the Menu button in the top left corner of the screen, then tap Users & Devices. Tap on the device from the list, and confirm that the Moxee Signal is paired to your phone in the Bluetooth® section. -
Page 26: Alert Issues
A Moxee Signal operating only in Cellular Mode can last up to 5 days. A Moxee Signal operating only in Bluetooth® Mode can last up to 21 days. To ensure that your Moxee Signal uses Bluetooth® Mode to save power, make sure it is paired to the smartphone regularly carried by the Account Owner. -
Page 27: Contact Support & Legal
KonnectONE, LLC. We reserve the right to make modifications on print errors or update specifications without prior notice. Moxee, Moxee Signal and the Moxee logo are trademarks of KonnectONE, LLC. 2019. All rights reserved. This device complies with part 15 of the FCC Rules. Any changes or modification not expressly approved by the party responsible for compliance voids the user’s authority to operate this equipment (section 15.21). -
Page 28: Specifications
LTE Bands: 2 / 4 / 12 / 66 | UMTS Band: B2 / B4 Functions Single Press: Check in Double Press: Yellow Alert w/Audio Triple Press: Red Alert w/Audio Durability IP 67 (Dust Tight and Water Resistant) Working Mode Smart Power Management Moxee Signal User Manual...
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