Miele SmartLine Operating And Installation Instructions page 46

Problem solving guide
Problem
Power level 9 is
automatically reduced if
you select power level 9
on two linked cooking
zones or extended
zones at the same time.
The food in the pan
hardly heats up or does
not heat up at all when
the Auto heat-up
function is switched on.
An operating noise can
be heard after the
SmartLine appliance
has been switched off.
The sensor controls
show increased
sensitivity or fail to
react.
 flashes alternately
with  in the timer
display and a tone is
sounding.
46
Possible cause and remedy
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
 Use another cooking zone which is not linked.
There is too much food in the pan.
 Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
 Use a different pan which is better able to conduct
heat.
The cooling fan runs until the SmartLine appliance
has cooled down and then switches off
automatically.
The sensitivity level of the sensor controls has
changed.
 Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the
SmartLine appliance. Also ensure the area
surrounding the SmartLine appliance is not too
dark.
 Take any pans off the SmartLine appliance and
wipe away any food deposits.
Ensure that there is nothing covering the entire
SmartLine appliance or sensor controls.
 Interrupt the power supply to the SmartLine
appliance for approx. 1 minute.
 If the problem persists after power is restored,
please contact Miele.
The SmartLine appliance is connected incorrectly.
 Disconnect the SmartLine appliance from the
mains.
 Contact Miele.